C.2
Aston Martin Assistance
Aston Martin Roadside Assistance
In the event of a breakdown caused by a defect covered under the
New Vehicle Limited Warranty, the Aston Martin Roadside
Assistance scheme will provide the Aston Martin owner with
emergency roadside assistance at no cost. The scheme also provides
the following benefits:
• Exclusive 24-Hour Toll-Free Assistance Line
• 24-Hour Emergency Towing
• 24-Hour Roadside Assistance
• 24-Hour Emergency Lockout Service (up to US $100 per call out)
• Sign and Drive Service
• 24-Hour Emergency Trip Interruption Benefits
• 24-Hour Aston Martin Dealer Locator Service
• Repaired Vehicle Reunite Service
• Assistance Experience Survey Card.
The Aston Martin Roadside Assistance scheme benefits provide for
towing to the nearest approved dealer. Should the vehicle
breakdown occur 150 or more miles (241 or more km) from the
nearest approved dealer and 150 or more miles (241 or more km)
from the primary residence of the owner or operator, the owner or
operator is entitled to trip interruption benefits. Trip interruption
benefits include lodging and meals for up to 2 nights, and alternative
transportation. Trip interruption benefits are limited to a maximum of
US $500 per interruption.
The term of the Aston Martin Roadside Assistance scheme runs
concurrent with the Aston Martin New Vehicle Limited Warranty.
The plan does not cover the following:
• Rental fleet vehicles
• Breakdowns caused by accident, vandalism, racing or abuse
• Additional towing costs for towing to other than the nearest
approved dealer to the breakdown site.
Expenses for such items as entertainment, recreation, and non-
essential goods and services are excluded from trip interruption
benefits.
How Does the Plan Work
The national toll-free assistance telephone number is shown on your
Roadside Assistance Membership Card and on the label on the
drivers side door pillar.
If your Aston Martin vehicle suffers a breakdown whilst driving, call
the toll-free number: 1- 888 - 59ASTON (1-888-592-7866). It is
available 24 hours a day.
It may be helpful to have the relevant telephone numbers
entered into your telephone ‘phone book’.
Have your Aston Martin Roadside Assistance Membership Card
ready.
Provide the Roadside Assistance Service Representative with:
• Your name
• The Vehicle Identification Number (VIN), which is printed on
your Roadside Assistance Membership Card. The VIN is also
printed on a decal on the drivers side dashboard. This decal may
be viewed from outside the car by looking in through the front
windshield.
• The vehicle location
• Where you are calling from, including a telephone number on
which you may be contacted.
English 
