2018-2026 Audi Q8 SUV Emergency assistance User Manual
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Emergency assistance for Your Audi Q8 SUV First Generation (2018-2026)

Emergency assistance  
Emergency assistance  
General information  
Tips  
The vehicle jack* does not require any mainte-  
nance.  
In the event of a breakdown, park the vehicle as  
far as possible from moving traffic. In the event  
of a flat tire, park the vehicle on a level surface.  
If you are on a steep hill, be especially careful.  
Tire mobility kit  
Preparation  
Applies to: vehicles with tire mobility kit  
Set the parking brake.  
Turn on the emergency flashers.  
Read and follow the important safety precau-  
tions ðpage 303.  
Set the parking brake.  
Select the “P” position.  
Have all passengers exit the vehicle. They  
should move to a safe place, for example be-  
hind a guard rail.  
Check if a repair with the tire mobility kit is pos-  
WARNING  
sible ðpage 303.  
Follow the steps listed above. This is for your  
own protection and for the safety of other  
road users.  
Using the tire mobility kit  
Applies to: vehicles with tire mobility kit  
Equipment  
Vehicle tool kit, tire mobility kit, and  
vehicle jack  
Applies to: vehicles with the vehicle tool kit, tire mobility kit,  
and vehicle jack  
Fig. 174 Tire: tire damage that cannot be repaired  
The tire repair is only meant for temporary use.  
Change the damaged tire as soon as possible  
ð
.
If the tire is pierced by an object such as a nail, do  
not remove the object from the tire.  
Fig. 173 Luggage compartment: cargo area floor  
The tire mobility kit can be used at temperatures  
as low as -4 °F (-20 °C).  
The vehicle tool kit, vehicle jack*, tire mobility  
kit*, and compressor* are stored in the luggage  
compartment under the cargo floor ðfig. 173.  
The tire mobility kit must not be used:  
Lift the cargo floor using the handle ðfig. 173.  
Applies to: vehicles with spare tire: Turn the  
handle counter-clockwise and remove the spare  
tire.  
If the tire has cuts or punctures that are larger  
than 0.16 inch (4 mm) 1 ðfig. 174  
If the rim is damaged  
If you have driven with very low tire pressure or  
without air in the tire  
2
3
Depending on the equipment, the vehicle tool  
kit* may be located under the spare tire*, under  
another cover, or in the tool box.  
See an authorized Audi dealer or authorized Audi  
Service Facility for assistance in these cases.  
303  
Emergency assistance  
Repairing tires  
Applies to: vehicles with tire mobility kit  
WARNING  
Please note that the tire mobility kit cannot  
be used in all situations, and that it may on-  
ly be used temporarily.  
The tire sealant must not come in contact  
with skin, eyes, or clothing.  
If tire sealant comes into contact with your  
eyes or your skin, thoroughly rinse the af-  
fected area immediately with clean water.  
Do not inhale the fumes.  
If you swallow any of the tire sealant, thor-  
oughly rinse your mouth immediately and  
drink a lot of water. Do not induce vomiting.  
Seek medical attention immediately.  
Change your clothing immediately if it  
comes into contact with tire sealant.  
Seek medical attention immediately if an al-  
lergic reaction occurs.  
Fig. 175 Components of the tire mobility kit  
Keep the tire sealant away from children.  
In vehicles with a tire pressure monitoring  
system*, using tire sealant can result in an  
incorrect display or a system malfunction.  
Drive carefully to the nearest authorized  
Audi dealer or authorized Audi Service Facili-  
ty.  
Fig. 176 Tire mobility kit connection  
Requirement: the tire mobility kit must be laid  
out and ready for use ðpage 303.  
Setting up the tire mobility kit  
For the sake of the environment  
If necessary, remove the “max. 50 mph (max.  
80 km/h)” sticker from the socket of the com-  
pressor.  
Batteries and electrical/electronic devices  
must be disposed of in an environmentally  
safe manner ðpage 330, Disposal instruc-  
tions.  
Take the connector 3 and pressure hose  
4
from the bottom of the housing.  
Install one end of the pressure hose 4 all the  
way into the socket 5 of the compressor by  
turning it clockwise . Install the other end on  
the flange 6 of the tire sealant bottle 1 .  
Insert the sealant bottle with the flange at the  
bottom into the opening 2 on the compressor.  
Remove the valve cap from the faulty tire.  
Tips  
If sealant leaks, allow it to dry in place. You  
can then peel it off like a sticker.  
Note the expiration date on the sealant bot-  
tle. Replace the tire sealant at an author-  
ized Audi dealer or authorized Audi Service  
Facility.  
1)  
Connect the filler hose 9 to the valve  
ðfig. 176.  
7
Radio reception can be interrupted when  
operating the compressor.  
Connect the plug 3 ðfig. 175 to an outlet in  
the vehicle.  
Turn on the ignition.  
Follow the legal regulations that are appli-  
cable in the country where you are operat-  
ing the vehicle.  
1)  
The compressor may look different. However, the way it is  
operated is generally the same.  
304  
Emergency assistance  
Inflating a tire  
Avoid hard acceleration or braking and driv-  
ing fast around curves.  
Move the switch 8 ðfig. 176 on the compres-  
The vehicle may become more difficult to  
control.  
sor into position I.  
Inflate the tire to between 29 psi (200 kPA) and  
If the tire is too severely damaged, see an  
authorized Audi dealer or authorized Audi  
Service Facility for assistance.  
36 psi (250 kPA) and read the pressure on the  
gauge.  
If this tire pressure is not reached, remove the  
filler hose. Drive slowly approximately 33 feet  
(10 m) forward or in reverse so that the sealant  
can be distributed in the tire. Inflate the tire  
For the sake of the environment  
You can give the used tire sealant bottle to an  
authorized Audi dealer or authorized Audi  
Service Facility for disposal.  
again ð  
.
WARNING  
Tips  
Read and follow the manufacturer's safety  
precautions on the compressor and in the  
instructions on the bottle of sealant.  
If a tire pressure of 29 psi (200 kPA) cannot  
reached after inflating for 10 minutes, then  
the tire is too severely damaged. Do not  
continue driving.  
Remember to obtain a new bottle of sealant  
from an authorized Audi dealer or authorized  
Audi Service Facility after repairing a tire.  
Replacing wheels  
Preparation  
If the tire cannot be repaired with the tire  
sealant, see an authorized Audi dealer or au-  
thorized Audi Service Facility for assistance.  
You must complete the preparation before  
changing a tire.  
Read and follow the important safety precau-  
Tips  
tions ðpage 303.  
Set the parking brake.  
Select the “P” position.  
When towing a trailer: disconnect the trailer  
Do not operate the compressor for more than  
ten minutes continuously, or it can overheat.  
Once the compressor has cooled, you can con-  
tinue to use it.  
from your vehicle.  
Lay out the vehicle tool kit ðpage 303 and the  
Completing  
Applies to: vehicles with tire mobility kit  
spare tire ðpage 309.  
Applies to: vehicles with air suspension: Select  
on the home screen: VEHICLE > Settings &  
Service > Air suspension: wheel change.  
Turn off the ignition.  
Affix the sticker that says "max. 50 mph (max.  
80 km/h)" that is provided with the tire mobili-  
ty kit within your field of vision.  
Stop the vehicle after driving for about 10 mi-  
WARNING  
nutes and check the tire pressure.  
If the tire pressure is lower than 19 psi (130  
kPA), then the tire is too severely damaged. Do  
not continue driving.  
The vehicle must also be secured to prevent  
it from rolling when using the vehicle jack*.  
Use suitable objects to block the front and  
back of the wheel that is diagonal from the  
wheel with the flat tire.  
WARNING  
Applies to: vehicles with active roll stabiliza-  
tion: Turn off the ignition because the sus-  
pension regulation could change the vehicle  
Pay attention to the following after repairing  
a tire:  
Do not drive faster than 50 mph (80 km/h).  
305  
Emergency assistance  
height, which increases the risk of an acci-  
dent.  
Tips  
Note the code number for the wheel bolt  
adapter and store it in a safe place separate  
from the vehicle. If you need a replacement  
adapter, contact an authorized Audi dealer or  
authorized Audi Service Facility and give them  
the code number.  
Removing the caps  
Loosening the wheel bolts  
Fig. 177 Wheel: wheel bolts with caps  
Slide the plastic clip from the vehicle tool kit  
onto the cap until it engages ðfig. 177.  
Remove the cap using the plastic clip.  
Fig. 179 Wheel: loosening the wheel bolts  
Anti-theft wheel bolts  
Applies to: vehicles with anti-theft wheel bolts  
Slide the wheel wrench* from the vehicle tool  
1)  
kit all the way onto the wheel bolt  
.
Turn the wheel bolt approximately one turn to  
the left. To achieve the required torque, hold  
the end of the wheel wrench*. If the wheel bolt  
will not loosen, press carefully on the wheel  
wrench* with your foot. Hold onto the vehicle  
securely while doing this and make sure your  
footing is stable.  
WARNING  
Fig. 178 Anti-theft wheel bolt with cap and adapter  
To reduce the risk of an accident, only loosen  
the wheel bolts gently one turn before raising  
the vehicle with the vehicle jack*.  
You need a special adapter in the vehicle tool kit  
to remove the anti-theft wheel bolts.  
Remove the cap 2 .  
Slide the adapter 3 all the way onto the anti-  
theft wheel bolt 1 .  
Slide the wheel wrench* from the vehicle tool  
kit all the way onto the adapter 3 .  
Loosen the wheel bolt ðpage 306.  
1)  
You need the matching adapter in order to loosen and  
tighten anti-theft wheel bolts* ðpage 306.  
306  
Emergency assistance  
Raising the vehicle  
Applies to: vehicles with vehicle jack  
WARNING  
To reduce the risk of injury, make sure no  
one is in the vehicle before raising it.  
Make sure the vehicle jack is stable. The risk  
of injury is increased when the ground is  
slippery or soft, because the vehicle jack  
could slide or sink.  
Only raise your vehicle with the vehicle jack  
provided by the factory. If you use a vehicle  
jack designed for another vehicle, your vehi-  
cle could slip and cause injury.  
Fig. 180 Sill panels: markings  
Position the vehicle jack only at the desig-  
nated mounting points on the side sill and  
align the jack. Otherwise, the vehicle jack  
could slip and cause an injury if it does not  
have sufficient hold on the vehicle.  
To reduce the risk of injury, do not raise any  
other vehicles or other loads using the vehi-  
cle jack provided by the factory.  
Applies to: vehicles with air suspension:  
Changes in temperature or load can affect  
the height of the parked vehicle.  
Fig. 181 Sill: positioning the vehicle jack  
To reduce the risk of an accident, never start  
the engine when the vehicle is raised.  
To reduce the risk of injury, no work should  
be performed under the vehicle while it is  
raised.  
Place the vehicle jack from the vehicle tool kit  
on a firm surface. Use a flat, stable support if  
necessary. On a slippery surface such as tile,  
you should use a non-slip pad such as a rubber  
mat ð  
.
Note  
Find the marking on the sill that is closest to  
the tire that will be changed ðfig. 180. Behind  
the marking, there is a lifting point on the side  
sill for the vehicle jack.  
Using the hex socket wrench 3 from the vehi-  
cle tool kit, turn the vehicle jack under the lift-  
ing point on the side sill until it is high enough  
that the arm 1 ðfig. 181 is under the desig-  
nated plastic mount.  
Do not lift the vehicle by the sill. Position the  
vehicle jack only at the designated mounting  
points on the side sill. Otherwise, your vehicle  
could be damaged.  
Align the vehicle jack so the arm 1 engages in  
the designated lifting point in the door sill and  
the base 2 lies flat on the ground. The base  
2
must be directly under the mounting point 1 .  
To lift the vehicle, position the ratchet 4 from  
the vehicle tool kit with the correct side on the  
hex socket wrench 3 .  
Move the ratchet 4 clockwise back and forth  
until the wheel lifts up slightly from the  
ground.  
307  
Emergency assistance  
Install the wheel bolts and tighten them gently  
using the hex socket.  
Remove the alignment pin and tighten the re-  
maining wheel bolt.  
Carefully lower the vehicle using the vehicle  
jack*.  
Tighten the wheel bolts in a diagonal pattern  
using the wheel wrench*.  
Removing and installing a wheel  
WARNING  
Read and follow the important information  
and notes under ðpage 279.  
Fig. 182 Wheel: internal hex socket to turn the wheel  
bolts  
Never use the hex socket in the screwdriver  
handle to tighten the wheel bolts. Using the  
hex socket will not achieve the required  
tightening torque, which increases the risk  
of an accident.  
Note  
When removing or installing the wheel, the  
rim could hit the brake rotor and damage the  
rotor. Work carefully and have a second per-  
son help you.  
Fig. 183 Wheel: alignment pin in the top hole  
Removing a wheel  
Unidirectional tires  
Remove the top wheel bolt completely using  
the hex socket in the screwdriver handle from  
the vehicle tool kit ðfig. 182 and place it on a  
clean surface.  
A unidirectional tire profile is identified by arrows  
on the tire sidewall that point in the running di-  
rection. You must always maintain the specified  
running direction. This is necessary to ensure the  
tire's optimal performance in regard to adhesion,  
running noise, and friction, and to reduce the risk  
of hydroplaning.  
Then install the alignment pin from the vehicle  
tool kit by hand in the empty wheel bolt hole  
1)  
ðfig. 183  
.
Remove the rest of the wheel bolts.  
Remove the wheel ð . The alignment pin re-  
mains in the hole while doing this.  
To benefit fully from the advantages of the uni-  
directional tire design, you should replace faulty  
tires as soon as possible and restore the correct  
running direction on all of the tires.  
Installing a wheel  
Read the directions on ðpage 308 when instal-  
ling unidirectional tires.  
Finishing  
Make sure that the wheel bolts and the threads  
in the wheel hub are clean, loosen/tighten easi-  
ly, and are free of oil and grease.  
Reinstall any covers on the wheel bolts that  
were removed.  
Slide the wheel on over the alignment pin ð  
.
1)  
Applies to: vehicles with ceramic brake rotors*: Use a sec-  
ond alignment pin* from the vehicle tool kit for the lowest  
hole according to the steps described for the first align-  
ment pin.  
308  
Emergency assistance  
Store the vehicle tool kit in its designated  
place.  
If the removed wheel does not fit in the spare  
wheel well, store it securely in the luggage  
compartment ðpage 87.  
Connect the compressor hose to a vehicle sock-  
et and turn it on.  
Let the compressor run until the specified value  
on the tire pressure sticker is reached  
ðpage 283, fig. 172 ð  
.
Check the tire pressure on the installed wheel  
as soon as possible.  
Correct the tire pressure and store it in the MMI  
ðpage 292 or ðpage 294.  
The wheel bolts must be tightened to 120 ft lbs  
(160 Nm). Have them checked as soon as possi-  
ble with a torque wrench. Drive carefully until  
then.  
Screw the valve cap back onto the valve.  
Returning to storage  
To release air, turn the valve insert. See an au-  
thorized Audi dealer or authorized Audi Service  
Facility.  
Turn the valve insert back once the air has been  
released.  
Have the faulty wheel replaced as soon as pos-  
sible.  
Wait several hours before placing the collapsi-  
ble spare tire in the spare wheel well. Only then  
will it fold down completely so that you can  
store it securely.  
Collapsible spare tire  
Then screw the valve cap back onto the valve.  
Applies to: vehicles with collapsible spare tire  
Secure the collapsible spare tire with the hand-  
The collapsible spare tire is intended for short-  
term use only. Have the damaged tire checked  
and replaced if necessary by an authorized Audi  
dealer or authorized Audi Service Facility as soon  
as possible.  
wheel.  
Fold the cargo floor cover back into place.  
Snow chains  
Using snow chains on the collapsible spare tire is  
not permitted for technical reasons.  
There are some restrictions on the use of the col-  
lapsible spare tire. The collapsible spare tire has  
been designed specifically for your type of vehi-  
cle. Do not replace it with the collapsible spare  
tire from another type of vehicle.  
If you have to drive with snow chains and a rear  
tire fails, mount the collapsible spare tire in  
place of a front tire. Install the snow chains on  
the front tire that you removed, and install that  
in place of the rear tire that failed.  
The collapsible spare tire is located in the lug-  
gage compartment under the cargo floor.  
WARNING  
Requirement: the vehicle tool kit ðpage 303 and  
the compressor must be laid out.  
Only use the collapsible spare tire in emer-  
gencies and drive very carefully, especially if  
it is more than six years old.  
Removing  
The compressor and the hose can become  
very hot during operation which increases  
the risk of burn injuries.  
Lift the cargo floor using the handle.  
Turn the handwheel counter-clockwise and re-  
move it.  
After installing a collapsible spare tire, the  
tire pressure must be checked as quickly as  
possible to reduce the risk of an accident.  
Do not drive faster than 50 mph (80 km/h)  
with the collapsible spare tire. Driving faster  
than that increases the risk of an accident.  
To reduce the risk of an accident, avoid hard  
acceleration or braking and driving fast  
around curves with the collapsible spare  
tire.  
Remove the collapsible spare tire.  
You must inflate the collapsible spare tire before-  
hand in order to use it.  
Inflating  
Remove the valve cap from the collapsible  
spare tire.  
Tighten the compressor hose on the collapsible  
spare tire valve.  
309  
Emergency assistance  
Never drive using more than one collapsible  
spare tire, because this increases the risk of  
an accident.  
Read the warnings when working in the en-  
gine compartment ðpage 255.  
Handling the jump start cables incorrectly  
may cause the vehicle battery to explode  
and result in serious injuries.  
Normal tires or winter tires must not be  
mounted on the collapsible spare tire rim.  
Note  
Note  
The compressor must be turned off after ten  
minutes at the most to reduce the risk of  
overheating. Let the compressor cool down  
for several minutes before using it again.  
Jump start cables can cause considerable  
damage to the vehicle electrical system if  
they are connected incorrectly.  
Tips  
Jump starting  
There must be no contact between the  
vehicles, or else voltage could flow when  
connecting the positive terminal and drain  
the vehicle battery of the vehicle providing  
the jump start.  
Preparation  
You should only perform the following steps if  
you have the necessary technical knowledge and  
tools.  
The drained vehicle battery must be con-  
nected correctly to the electrical system.  
Turn off electrical equipment that is not  
needed.  
If the engine does not start because the vehicle  
battery is drained, you can jump start your vehi-  
cle using another vehicle. Jump start cables are  
needed to do this.  
Jump starting  
Both vehicle batteries must have 12 volt nominal  
voltage. The voltage capacity (Ah) of the vehicle  
battery that is giving power must not be less  
than the capacity of the drained vehicle battery.  
Both jump start cables must be connected in the  
correct order.  
Jump start cable  
Only use a jump start cable with a large enough  
diameter. Note the manufacturer's specifica-  
tions.  
Only use a jump start cable with insulated termi-  
nal clamps.  
Positive cable - usually red.  
Fig. 184 Engine compartment: connectors for jump start  
cables or a charger  
Negative cable - usually black.  
WARNING  
A drained battery can freeze at tempera-  
tures around 32 °F (0 °C). To reduce the risk  
of an explosion and chemical burns, thaw a  
frozen battery immediately, before connect-  
ing jump start cables. After jump starting  
the vehicle, drive to an authorized Audi deal-  
er or authorized Audi Service Facility imme-  
diately to have the vehicle battery checked.  
Fig. 185 Connecting the jump start cables  
310  
Emergency assistance  
The jump start cable connections are located in  
the engine compartment.  
that conduct electricity when it is connected  
to the positive vehicle battery terminal. This  
can cause a short circuit.  
Follow the information about the vehicle battery  
The plugs on the battery cells must not be  
opened.  
ðpage 266.  
Connecting the positive cable (red) to the  
positive terminal  
Keep ignition sources (such as open flames,  
burning cigarettes, etc.) away from the vehi-  
cle batteries to reduce the risk of an explo-  
sion.  
Open the red cover on the positive terminal  
ðfig. 184.  
1. Attach one end of the positive cable (red) to  
the jump-start pin 1 ðfig. 185 on your vehi-  
cle.  
Route the jump start cables so they cannot  
get caught in the moving parts in the other  
vehicle's engine compartment.  
2. Attach the other end of the positive cable  
(red) to the positive terminal 2 on the pow-  
er source.  
Note  
Please note that the connecting process previ-  
ously described for the jump start cables is in-  
tended for when your vehicle is being jump  
started.  
Connecting the negative cable (black) to the  
negative terminal  
3. Attach one end of the negative cable (black)  
to the negative terminal 3 on the power  
source.  
4. Attach the other end of the negative cable  
(black) to the jump-start pin 4 on the vehi-  
cle.  
Tips  
Make sure that the connected jump start ca-  
bles have sufficient contact with metal.  
Towing  
Starting the engine  
General information  
Start the engine in the vehicle giving the charge  
You should only perform the following steps if  
you have the necessary technical knowledge and  
tools.  
and let it run at idle.  
Now start the engine in your vehicle, which has  
the drained battery.  
If the engine does not start, stop the starting  
Towing requires a certain amount of practice.  
Audi recommends contacting a towing company  
to have the vehicle transported.  
procedure after 10 seconds and then repeat it  
after approximately 30 seconds.  
Turn on the rear window defogger in your vehi-  
cle in order to reduce any voltage peaks that  
may occur when disconnecting the jump start  
cables. The headlights must be turned off.  
You should only have your vehicle towed by an-  
other vehicle when disabled in exceptional cir-  
cumstances. Inexperienced persons should not  
tow a vehicle.  
With the engines running, remove the cables in  
reverse order of the way they were installed.  
Close the red cover on the positive terminal.  
Notes on towing  
When the engine is stopped, the transmission  
will not be sufficiently lubricated if traveling at  
high speeds and long distances:  
WARNING  
Never connect the jump start cable directly  
to your vehicle battery. Only use the connec-  
tions in the engine compartment.  
The maximum permitted towing speed is 30  
mph (50 km/h).  
Do not touch the non-insulated parts of the  
terminal clamps. The cable must also not  
come into contact with vehicle components  
The maximum permitted towing distance is 30  
miles (50 km).  
311  
Emergency assistance  
Additional information on towing with a tow  
truck  
Tips  
If the power supply is interrupted, then it  
will not be possible to move the selector out  
of the "P" position. The parking lock must  
be released using the manual release before  
towing the vehicle ðpage 104.  
The vehicle may only be towed with the front axle  
raised. Do not wrap any chains or cables around  
the brake lines.  
Tow bar and towing cable  
Turn off Audi pre sense* ðpage 165 when  
loading the vehicle onto a vehicle carrier,  
train, ship, or other type of transportation,  
or when towing the vehicle. This can prevent  
an undesired intervention from the pre  
sense* system.  
The vehicle can be towed with a tow bar or tow-  
ing cable. Both persons involved should be famil-  
iar with the special considerations when towing,  
especially when using a towing cable.  
Always make sure the traction force does not ex-  
ceed the permitted level and there are no shock  
loading conditions. There is always the risk of the  
coupling becoming overloaded when driving off-  
road.  
Follow the local legal regulations for tow-  
ing.  
Towing  
For the most safety and security, drive with a tow  
bar. You should use a towing cable only if a tow  
bar is not available. Use a towing cable made of  
synthetic elastic cable or a cable made of similar  
elastic material.  
Read and follow the important information on  
ðpage 311.  
Preparations  
Only secure the towing cable or tow bar at the  
designated towing eyes ðpage 313,  
ðpage 313.  
Make sure the towing cable is not twisted. Oth-  
erwise it could disconnect from the towing eye  
while towing.  
WARNING  
Towing highly increases the risk of an acci-  
dent, for example from colliding with the  
towing vehicle.  
To reduce the risk of an accident, do not al-  
low anyone to remain inside the vehicle  
when it is being transported by a tow truck  
or a special transporter.  
Turn on the emergency flashers in both vehicles  
ðpage 58. However, do not do this if it prohib-  
ited by law.  
Towing vehicle (front)  
Never secure the tow bar or towing cable to  
parts of the vehicle’s axles or suspension.  
These could be damaged, resulting in acci-  
dents and serious injuries.  
Start driving only once the towing cable is taut.  
Press the brake pedal very carefully.  
Avoid sudden braking or driving maneuvers.  
Vehicle being towed (rear)  
Note  
Make sure the ignition is turned on so that the  
steering wheel is not locked and so that you can  
use the turn signals, the horn, and the wind-  
If normal towing methods are not possible,  
for example if the transmission is faulty or if  
the towing distance is greater than 30 miles  
(50 km), then transport the vehicle on a  
special carrier.  
shield wipers if needed ð  
.
The full functionality of the brake booster and  
power steering may not be available. You would  
then need to use more force to steer and brake  
the vehicle.  
If the vehicle is towed by a tow truck at the  
axle that is not permitted, this can cause se-  
vere damage to the transmission.  
Release the parking brake ðpage 110.  
Select the “N” position.  
Make sure the towing cable is always taut.  
The vehicle must not be tow started for  
technical reasons.  
312  
Emergency assistance  
Rear towing eye  
WARNING  
Never tow a vehicle using a tow bar or tow-  
ing cable if the vehicle does not have electri-  
cal power.  
If the vehicle loses power while it is being  
towed, stop towing the vehicle immediately  
and consult an authorized Audi dealer or  
qualified repair facility.  
Front towing eye  
Fig. 187 Rear bumper: installing the towing eye (version 1)  
Fig. 186 Front bumper: installing the towing eye  
Fig. 188 Rear bumper: installing the towing eye (version 2)  
The threaded opening for the towing eye is locat-  
ed on the right side of the front bumper.  
Vehicles with a towing eye  
On vehicles without a factory-installed trailer  
hitch*, the towing eye threads are located on the  
right rear side of the bumper.  
Remove the towing eye from the vehicle tool kit  
ðpage 303.  
Press the cap inward with brief, strong pressure  
Remove the towing eye from the vehicle tool kit  
ðfig. 186. The cap will loosen from the bump-  
ðpage 303.  
er.  
Press the cap inward with brief, strong pressure  
ðfig. 187 or ðfig. 188. The cap will loosen  
from the bumper.  
Tighten the towing eye as far as it will go into  
the mount. Use a suitable object to tighten the  
towing eye completely and securely in the  
mount.  
Tighten the towing eye as far as it will go into  
the mount. Use a suitable object to tighten the  
towing eye completely and securely in the  
mount.  
After using, place the towing eye back in the ve-  
hicle tool kit.  
After using, place the towing eye back in the ve-  
hicle tool kit.  
WARNING  
If the towing eye is not tightened all the way  
when installing, the threads may be pulled  
out when towing the vehicle and result in an  
accident.  
Vehicles with a trailer hitch*  
Attach the tow bar or the towing cable to the  
trailer hitch.  
Tips  
Vehicles with a factory-installed trailer hitch* are  
not equipped with towing eye threads at the rear.  
Depending on the model, the shape of the cap  
can vary.  
313  
Emergency assistance  
WARNING  
If the towing eye is not tightened all the way  
when installing, the threads may be pulled  
out when towing the vehicle and result in an  
accident.  
Note  
To reduce the risk of damaging the trailer  
hitch*, only use suitable tow bars that are  
compatible with it. If a tow bar is not availa-  
ble, you can use a towing cable.  
Tips  
Depending on the model, the shape of the cap  
can vary.  
314  

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