2024-2026 Audi Q5 SUV Opening and closing -> Keys (key fob battery replacement) User Manual
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Opening and closing -> Keys (key fob battery replacement) for Your Audi Q5 SUV Third Generation (2024-2026)

Opening and closing  
2 Emergency key and release button for  
emergency key  
At the end of each trip, a driver message will ap-  
pear on the centre display to remind you that  
someone may be seated on the rear seats. If you  
previously opened one of the rear doors, the driv-  
er message will also appear in the instrument  
cluster. Make sure that you do not leave any per-  
sons or animals behind when you leave the vehi-  
cle.  
An emergency key is integrated in the vehicle key.  
To remove it, press the release button and pull  
out the emergency key.  
You can use the emergency key to ...  
activate and deactivate the front passenger's  
airbag ðpage 77. The front passenger's air-  
bag cannot be deactivated on all vehicles.  
lock the doors manually ðpage 36.  
For vehicles with the safelock mechanism, please  
observe ð in Information on the anti-theft  
alarm system on page 37  
release the boot lid manually ðpage 49.  
/ Please do not leave any children or ani-  
Information on the vehicle key  
mals in the vehicle.  
The function of the vehicle key may be impaired  
by interference from other nearby radio signals  
(for example from a mobile telephone or TV  
transmitter) if these are in the same frequency  
range. You should always check that your vehi-  
cle is locked.  
Or  
/ Please do not leave any children or ani-  
mals in the vehicle and be aware of door safe-  
lock. See owner's manual  
Make sure all occupants have left the vehicle be-  
fore you get out yourself and/or lock the vehicle.  
You can see how many vehicle keys are initial-  
ised for your vehicle in the Car menu  
ðpage 25.  
For vehicles with the safelock mechanism, please  
observe ð in Information on the anti-theft  
alarm system on page 37  
A key fob may be attached to the set of keys  
when the vehicle is delivered from the factory.  
The key fob contains information on the vehicle  
keys. The key fob can be used to order new vehi-  
cle keys. Please store the key fob in a safe place  
and give it to the new owner if you sell the car.  
Keys  
Information on the keys  
Digital key card  
Important: Your vehicle must have a digital key  
card. The digital key card performs a number of  
the functions of the vehicle key and is approxi-  
mately the size and shape of a credit card  
ðpage 43.  
Replacing a key  
If you should lose a vehicle key, please contact an  
Audi dealer. Have the remote control coding for  
that vehicle key deactivated. For this purpose you  
should bring all available keys with you.  
Fig. 7 Key supplied with the vehicle  
Two keys are supplied with each new vehicle.  
1 Vehicle key  
Applies to vehicles with digital key / digital key  
card: If you lose a mobile device on which a digi-  
tal key is stored, the corresponding mobile device  
must be deactivated ðpage 43. If you do not  
have short-term access to the myAudi app, it is  
possible to deactivate all assigned digital keys on   
The vehicle key can be used to lock and unlock  
the car.  
41  
Opening and closing  
the MMI ðpage 43, Activating/deactivating the  
digital key function. If you lose the digital key  
card, you can deactivate it at any time by switch-  
ing the vehicle on with the vehicle key or digital  
key. Alternatively, you can deactivate the func-  
tion in the myAudi app. To replace a digital key  
card, please contact an Audi dealer.  
The LED should flash once when you press one  
of the buttons briefly.  
The LED should flash repeatedly when you  
press and hold one of the buttons (convenience  
open/close).  
If the LED does not flash, the battery in the ve-  
hicle key is flat. Replace the battery in the vehi-  
cle key.  
It is also important to notify your insurance com-  
pany if a key has been lost.  
Replacing the battery in the vehicle key  
A driver message appears when the key battery is  
empty ðpage 43, Driver messages about the  
key battery.  
Electronic immobiliser  
The immobiliser is designed to prevent unauthor-  
ised persons from driving the vehicle.  
The new battery must be of the same type as the  
original one (battery type CR 2032).  
It may not be possible to start the vehicle if there  
is another vehicle key from a different make of  
vehicle on the same key ring.  
Take out the emergency key ðpage 41 and in-  
sert it into the opening ðFig. 8.  
WARNING  
Push the emergency key into the opening in the  
direction of the arrow to press the release but-  
ton inside 2 . Do not try to prise open the cover  
when doing so, as this could cause damage.  
Pull the cover off the battery compartment.  
Insert the new battery with the “+” symbol fac-  
ing up.  
Please refer to the safety information  
ðpage 32.  
CAUTION  
The key must not be exposed to excessive  
temperatures; do not leave it in the sun.  
Close the battery compartment with the cover.  
Insert the emergency key.  
For the sake of the environment  
Batteries and electric/electronic equip-  
ment must be disposed of appropriately  
ðpage 290, Information on waste disposal.  
WARNING  
A button cell is fitted in the vehicle key.  
If batteries or button cells are swallowed or  
enter the body in any other way, they can  
cause severe or lethal injuries within an ex-  
tremely short period of time – risk of chemi-  
cal burns!  
LED and battery in vehicle key  
Keep the vehicle key and the key fob with  
batteries out of the reach of children.  
Keep new and used batteries away from chil-  
dren.  
If the battery compartment does not close  
securely, stop using the vehicle key and keep  
it away from children.  
Seek a doctor’s assistance immediately if  
you suspect that a battery has been swal-  
lowed or has entered the body in any other  
way.  
Fig. 8 Vehicle key: Removing battery cover  
LED in the vehicle key  
The LED 1 lights up when you press the buttons.  
42  
Opening and closing  
Click on the link in the automatically generated  
e-mail on your mobile device.  
Follow the instructions on your mobile device  
to set up a digital key in the wallet app.  
For the sake of the environment  
Batteries and electric/electronic equip-  
ment must be disposed of appropriately  
ðpage 290, Information on waste disposal.  
It can take several minutes for the automatically  
generated e-mail to be sent. Check the spam  
folder if necessary.  
Driver messages about the key battery  
If the indicator lamp  
lights up and the corre-  
Sharing a digital key  
sponding message appears, the battery in the ve-  
hicle key is empty and must be replaced  
ðpage 42, Replacing the battery in the vehicle  
key.  
Open the wallet app on your mobile device to  
manage digital keys.  
Share the desired digital key in the wallet app.  
The recipient must follow the instructions on  
their mobile device to activate the digital key.  
Information on the digital key function  
Displaying the digital key  
You can use your mobile device to lock, unlock  
and start the vehicle.  
Select: > Digital key > Management > Digi-  
tal key.  
Important: Your vehicle must be equipped with  
the digital key function. A key user who has been  
verified by a dealer must be set. You and all other  
users must use a compatible mobile device.  
Removing a digital key  
The key user can remove a digital key from the  
mobile device via the wallet app. Alternatively,  
the digital key can be removed as follows via the  
MMI if the vehicle was switched on with the key  
user’s digital key:  
Activating/deactivating the digital key  
function  
If you deactivate the function, all digital keys that  
have been assigned and the digital key card can  
no longer be used temporarily. All assigned digi-  
tal keys and the digital key card can be used  
again as soon as you reactivate the function.  
Select: > Digital key > Management > Digi-  
tal key.  
Recipients of the digital key can also return it via  
their wallet app.  
Important for deactivating: At least one digital  
key must be activated.  
Information on the digital key function  
In some countries, you can manage digital keys  
via the myAudi app.  
Select: > Digital key > Management  
Activate/deactivate the digital key by pressing  
As the key user, you can deactivate digital keys  
that have been issued at any time.  
The digital key function may stop working if the  
mobile device remains uncharged for several  
days.  
/.  
Follow any instructions given on the MMI and  
on your mobile device.  
Setting up a mobile device  
Whether the function is available also depends  
on the mobile device’s manufacturer.  
Before you use a digital key for the first time, you  
must make sure all the requirements are met. If  
all the requirements are met, an e-mail with a  
link will be sent to the key user. Once the e-mail  
has been received, you can set up the digital key  
as follows:  
Information on the digital key card  
Important: You must have a digital key  
ðpage 43. Your vehicle must have a digital key  
card and the key card must be activated. You can  
Open the automatically generated e-mail on  
your mobile device.  
43  
Opening and closing  
use your digital key card to lock/unlock  
ðpage 44 and start ðpage 97 the vehicle.  
Unlocking/locking  
Locking and unlocking the vehicle manually  
This prevents you from having to give your mo-  
bile device to others e.g. for a service appoint-  
ment or if you require roadside assistance. Once  
activated, the key card can be used until the next  
time the vehicle is switched on with a vehicle key  
or digital key.  
The vehicle can then be driven and locked or un-  
locked with the digital key card. However, it is not  
possible to unlock the boot lid separately.  
Activating/deactivating the digital key card  
Fig. 9 Door handle: Sensor for locking the vehicle  
Unlock the vehicle.  
Depending on the vehicle’s equipment, there are  
various ways to lock/unlock your vehicle. You can  
select which doors are unlocked in the settings  
on the MMI system ðpage 33.  
Switch the vehicle on using the digital key (mo-  
bile device) ðpage 97.  
Place the key card in the phone compartment  
ðpage 196, Using the phone compartment.  
Follow the instructions given by the MMI.  
Unlocking/locking via buttons on vehicle key  
The key card is automatically deactivated again  
as soon as the vehicle is switched on using a digi-  
tal key or a vehicle key. Once deactivated, the key  
card can therefore be stored in the vehicle.  
To unlock the vehicle, press the button  
ðpage 41, Fig. 7.  
To lock the vehicle, press the button once.  
Unlocking/locking via sensors  
You can check the status of your key card on the  
MMI ðpage 44.  
Important: The vehicle must be equipped with a  
convenience key and door sensors. The vehicle  
key or digital key must be on your person.  
For the sake of the environment  
To unlock the vehicle, take hold of the door  
handle.  
To lock the vehicle, close the door and touch  
Batteries and electric/electronic equip-  
ment must be disposed of appropriately  
ðpage 290, Information on waste disposal.  
the sensor on the door handle once ðFig. 9. Do  
not take hold of the door handle when doing  
so, otherwise the vehicle will not be locked.  
Once the doors have been locked, they cannot  
be opened again immediately. This will enable  
you to check that the doors are properly closed.  
Calling up the digital key status  
Applies to vehicles with digital key: The status of  
assigned digital keys and the digital key card can  
be checked in the myAudi app and in the vehicle.  
Unlocking/locking using the digital key /  
digital key card  
Select: > Digital key > Management.  
Important: The vehicle must be equipped with  
door sensors and the digital key/digital key card  
must be activated ðpage 43, Information on the  
digital key function / ðpage 43, Information on  
the digital key card.  
To unlock/lock the vehicle, hold the mobile de-  
vice/key card against the centre of the driver’s  
44  

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