Get Self-help -> Towing away (towing eye) Guide for Audi Q5 SUV Third Generation (2024-2026)

Mobility

The terminals for the jump leads are located in

the engine compartment.

which may occur when you disconnect the jump

leads). The headlights must be switched off.

With the engines running, disconnect the leads

in the opposite sequence to how they were con-

nected.

►

Please observe the general information on the

vehicle battery ðpage 245.

►

Close the cap on the positive terminal.

Contact a qualified workshop without delay and

have the vehicle battery checked.

Preparing a jump-start

►

Ensure there is sufficient space between the

two vehicles as otherwise current could flow as

soon as the positive terminals are connected.

This would discharge the boosting battery.

Notes on jump starting

If jump starting the vehicle was unsuccessful,

seek professional assistance.

►

Switch off all electrical equipment and the igni-

tion.

►

Open the bonnet.

WARNING

►

Connect the two jump leads in the correct se-

– Jump leads must never be connected direct-

ly to the battery on your vehicle. Always use

the terminals in the engine compartment.

– The non-insulated parts of the battery

clamps must not be allowed to touch. The

jump lead attached to the positive battery

terminal must not touch metal parts of the

vehicle: this can cause short circuits.

– The sealing caps on the battery cells must

not be opened.

quence.

►

Connect the jump leads so they have good met-

al-to-metal contact with the battery terminals.

Connecting the positive terminals with the

positive lead (red)

►

Open the cap on the positive terminal

ðFig. 140.

1. Connect one end of the positive lead (red) to

the jump-start connection 1 ðFig. 141 on

your vehicle.

2. Connect the other end of the positive lead

(red) to the positive terminal 2 on the pow-

er source.

– Keep sparks, flames and lit cigarettes away

from vehicle batteries: the gases given off

can cause an explosion.

– Position the jump leads in such a way that

they cannot come into contact with any

moving parts in the engine compartment of

the other vehicle.

Connecting the negative terminals with the

negative lead (black)

3. Connect one end of the negative lead (black)

to the negative terminal 3 on the power

source.

4. Connect the other end of the negative lead

(black) to the jump-start connection 4 on

your vehicle.

CAUTION

Please note that the above method of con-

necting the leads is intended for jump-start-

ing your vehicle.

Starting the engine

Towing away

►

Start the engine of the vehicle providing the

Introduction

electricity and let it run at idling speed.

►

Now start the engine of your vehicle with the

discharged battery.

If the engine fails to start: do not operate the

You should not attempt the following steps un-

less you are in possession of the necessary equip-

ment and have the skills required.

►

starter for longer than 10 seconds. Wait for

about 30 seconds and try again.

Switch on the rear window heating on your ve-

Towing requires some experience. Audi recom-

mends contacting a towing service to have the

vehicle taken away.

►



hicle (this will dissipate any voltage peaks

273

Mobility

You should only have your broken-down vehicle

towed away by another vehicle in exceptional cir-

cumstances. Inexperienced drivers should not at-

tempt to tow another vehicle. Always adhere to

the locally applicable laws and regulations.

or a special car transporter – risk of acci-

dent!

– Never secure the tow-bar or tow-rope to any

part of the vehicle’s axles or suspension as

these could be damaged and lead to acci-

dents and severe injuries.

Switch off the active front assist and the speed

limiter or predictive speed limiter when the vehi-

cle is being loaded onto a car transporter, train or

ferry etc., or when the vehicle is being towed.

This prevents the respective system from taking

action in an inappropriate situation.

CAUTION

– If it is not possible to tow the vehicle as de-

scribed above (e.g. due to a gearbox failure

or if the vehicle has to be towed further

than 50 km), it must be transported on a

special car transporter or trailer.

Information on towing vehicles

– The vehicle must not be towed faster than

50 km/h.

– For technical reasons, the vehicle must not

be tow-started.

– The vehicle must not be towed further than

50 km.

Towing away

Additional note on towing by breakdown

truck

Please observe the important safety warnings on

ðpage 273.

The vehicle must be transported with all wheels

off the ground by a breakdown truck or a special

car transporter. Contact a towing service. Do not

wrap any kind of chain or rope around the brake

lines.

Preparations

►

Attach the tow-rope or the tow-bar only to the

towing anchorages provided for this purpose

ðpage 275, ðpage 275.

►

Please ensure that the tow-rope is not twisted

Tow-bar / tow-rope

as it could otherwise unscrew the towline an-

chorage while the vehicle is being towed.

The hazard warning lights of both vehicles

must normally be switched on ðpage 58. How-

ever, observe any regulations to the contrary.

The vehicle can be towed with a tow-bar or tow-

rope. Both drivers should be familiar with the

technique required for towing, particularly if a

tow-rope is used.

►

Do not pull too hard with the towing vehicle and

take care to avoid jerking the tow-rope. When

towing off-road, there is always a risk that the

anchorage points may be overloaded.

Towing vehicle (front)

►

Ensure that the tow-rope is taut before you

drive off.

►

Accelerate with particular care.

It is easier and safer to tow the vehicle with a

tow-bar. You should only use a tow-rope if you do

not have a tow-bar. It is advisable to use a tow-

rope made of elastic synthetic fibre or similarly

elastic material.

►

Avoid unnecessary braking and manoeuvres.

Vehicle being towed (rear)

►

Ensure that the ignition is switched on, the

steering wheel is not locked, and that you can

operate the turn signals, horn or windscreen

WARNING

wipers if necessary ð

►

Otherwise you may not have the full benefit of

the brake servo and power steering. You may

need more strength to steer and brake the vehi-

cle than you normally would.

– There is a high risk of accidents when tow-

ing, as the towed vehicle can easily be driven

into the towing vehicle.

– There must not be anyone in the vehicle if it

vehicle is taken away by a breakdown truck

Release the parking brake ðpage 108.



274

Mobility

►

Select transmission position N.

Ensure that the tow-rope remains taut at all

times when towing.

Fitting the rear towline anchorage

WARNING

– If the vehicle has no electrical power, do

NOT use a tow-bar or tow-rope to tow the

vehicle.

– If the power supply should fail while the ve-

hicle is being towed, stop towing immedi-

ately and seek professional assistance.

Fig. 143 Rear bumper: Fitting the towline anchorage (ver-

sion 1)

Fitting the front towline anchorage

Fig. 144 Rear bumper: Fitting the towline anchorage (ver-

sion 2)

Fig. 142 Front bumper: Fitting the towline anchorage

On some models, the shape of the cap can vary.

Vehicles with towline anchorage

The screw connection for the towline anchorage

is located on the right side of the front bumper.

Vehicles which do not have a factory-fitted tow-

ing bracket have a connection for a towline an-

chorage on the right side of the rear bumper.

►

Take the towline anchorage out of the vehicle

toolkit ðpage 266.

►

Firmly press the cap inwards briefly ðFig. 142.

Take the towline anchorage out of the vehicle

The cap will be released from the bumper.

toolkit ðpage 266.

►

Screw the towline anchorage as tightly as pos-

Firmly press the cap inwards

sible into the mounting. To do so, use a suitable

tool that enables the towline anchorage to be

screwed tightly all the way into the mounting.

ðFig. 143/ðFig. 144. The cap will be released

from the bumper.

Screw the towline anchorage as tightly as pos-

►

Put the towline anchorage back in the vehicle

toolkit after use.

sible into the mounting. To do so, use a suitable

tool that enables the towline anchorage to be

screwed tightly all the way into the mounting.

►

Put the towline anchorage back in the vehicle

WARNING

toolkit after use.

If the towline anchorage is not screwed in as

far as the stop, there is a risk of the screw

connection shearing off during towing – risk

of accident!

Vehicles with towing bracket

►

Swivel out the towing bracket ðpage 122.

Attach the tow-bar or the tow-rope to the tow-

►

ing bracket.



275

Mobility

Vehicles which have a factory-fitted towing

bracket do not have a screw connection at the

rear for the towline anchorage.

WARNING

If the towline anchorage is not screwed in as

far as the stop, there is a risk of the screw

connection shearing off during towing – risk

of accident!

CAUTION

To avoid damaging the towing bracket, only

use tow-bars with suitable attachments. If a

tow-bar is not available, a tow-rope may be

used.

276

Self-help -> Towing away (towing eye) for Your Audi Q5 SUV Third Generation (2024-2026)

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