Media
Number of files
Audi recommends a compression rate of at least
160 kbit/sec for MP3 files. In the case of audio
files with variable bit rate, the display of the re-
maining playing time may differ from the actual
figure.
– USB mass storage device: max. 50000 files per
medium. A maximum of 200 files are displayed
per folder.
Audio files up to 48 kHz sampling frequency
The display of country-specific characters (e.g.
for ID3 tag information) depends on the lan-
guage set on the system; it cannot be ensured
that these characters are always displayed cor-
rectly.
– .mp3; .wav; .m4a; .flac;
.3gp; .mp4; .aac; .mkv; .ogg; .webm
Video files up to max. 15 Mbit/sec, 1920x1080
px and 30 fps
– .mp4; .3gp; .mkv; .webm
Some MTP player functions, such as the rating of
tracks, may be restricted.
Information on media and file formats
Supported media and file formats can be
changed or extended, e.g. through software up-
dates from Audi or a third party.
Troubleshooting for media
Troubleshooting options are given below. They
depend on the vehicle’s equipment.
Subject
Advice
The mobile device is not recog-
nised as a source.
On some mobile phones or mobile devices, playback is not possi-
ble if the battery charge is very low. First charge the device to a
sufficient level.
Error with audio playback from a
mobile device connected via USB.
The device is set to be used as a Bluetooth audio player. Switch
this function off ðpage 221 if you are not using the mobile de-
vice as a Bluetooth audio player.
Audio playback not possible from a Make sure that the USB mode MTP is selected in your mobile de-
mobile device connected via USB. vice's settings.
Error in displaying track and audio If an app used for music playback from a third party is open, it
playback of a Bluetooth audio play- may result in problems. Audi recommends that you use the inte-
er.
grated media player on your mobile device (e.g. smartphone).
Long loading times for media files The more files/folders/playlists are stored on a mobile device,
on a mobile device.
the longer it will take to load the files. If you want to reduce the
time it takes to load the media files, use a mobile device (e.g.
USB stick) which only contains media files and create subfolders
(e.g. for an artist or album).
Additional information and album If no additional information is available on the respective mobile
covers are not displayed.
device, switch on additional online data in the Media settings
menu ðpage 216. Nevertheless, some additional information
may still not be displayed in some cases.
Error when trying to operate mo-
bile devices via the MMI.
Errors on mobile devices can also have an impact on the MMI. In
this case, please reset your mobile device.
Search does not work.
Not every media source supports the search function. Use a me-
dia source that supports the search function.
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