Smartphone interface
Problem
Solution
Wireless connec-
tion between the
smartphone and
the MMI failed.
Apple CarPlay: open the settings for Bluetooth and Apple CarPlay on your
iPhone. Remove your vehicle.
Android Auto: open the settings for Bluetooth on your smartphone. Remove
your vehicle. Also remove your vehicle in the Android Auto app.
Open the Connected devices menu ðpage 243. Delete your smartphone in the
Telephone 1 and smartphone interface menu items. Repeat the connection
process. Restart the MMI ðpage 22. Restart your smartphone.
Open the Wi-Fi settings in your smartphone. Check if your smartphone has con-
nected to the 5 GHz vehicle Wi-Fi. Try connecting to the 5 GHz Wi-Fi manually.
The smartphone is Make sure that you are using the correct USB adapter and check if the USB
not automatically
detected.
adapter is connected correctly to your smartphone and the USB port with charg-
ing function ðpage 230.
Check if the requirements needed to connect a smartphone have been met.
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