myService. Help is always at hand.
If you ever find yourself in an emergency situation, it’s good to know that with Audi Connect Safety and Service, you’ll have access to everything you need. Dealing with an emergency is stressful enough,
so we give you one less thing to worry about – providing a link to the emergency services, Audi Online Roadside Assistance and your chosen Audi Service Partner.
Emergency Call†
Online Roadside Assistance†
In case of a mechanical fault or minor accident, just
press the Online Roadside Assistance button. It will
connect you to an Audi Roadside Assistance call
centre, which can quickly establish your location
and what kind of assistance you require.
Audi Service Request*†
In an emergency, time is of the essence. That’s why
your Audi comes with an SOS button that can call for
urgent assistance when pressed. In the unfortunate
event of the car detecting a major accident** it
will automatically place a call to an Audi partnered
emergency call centre, who will send emergency
assistance to your GPS location.
After registering with myAudi, your chosen Audi
Service Partner can receive relevant vehicle service
data sent directly from your car to tell them when
your car requires a service. They will then contact
you in advance to arrange a booking.
*In order to activate this feature, customers must register and accept the terms and conditions on myAudi. †These Audi Connect services are only within the range of the selected mobile phone network operated by Audi’s chosen mobile phone provider.
Services are provided via a SIM card installed in the vehicle. Costs for calls and connections are included in the price of your Audi. Audi Connect Emergency Call, Online Roadside Assistance and Audi Service Request services are available for 10 years after vehicle delivery.
For full terms and conditions please see pages 103-105.
**For example if the vehicle’s airbags or seat belt tensioners have been activated.
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