Connections
OVERVIEW
3. "Mobile devices"
4. "Connect new device"
5. Select functions:
In the vehicle, delete Bluetooth connections
with other devices.
Delete all known Bluetooth connections from
the device list on the mobile telephone and
start a new device search.
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"Telephone"
"Bluetooth audio"
"Apps"
▷ The mobile telephone is in power-save mode
or the battery is low.
"Apple CarPlay"
Charge the mobile telephone.
The Bluetooth name of the vehicle is dis‐
played in the Control Display.
Why does the mobile telephone no longer re‐
spond?
6. On the mobile device, search for Bluetooth
devices in the vicinity.
▷ The applications on the mobile telephone are
no longer functioning.
The vehicle's Bluetooth name is shown on
the display of the mobile device.
Switch the mobile telephone off and on
again.
Select the vehicle's Bluetooth name.
▷ Ambient temperature too high or too low to
operate the mobile telephone.
7. Depending on the mobile device, either a
control number is displayed, or you will have
to enter the control number yourself.
Do not subject the mobile telephone to ex‐
treme ambient conditions.
▷ Compare the control number shown on
the Control Display with the control num‐
ber in the device display.
Why can telephone functions not be operated via
iDrive?
▷ The mobile telephone may not be configured
correctly, for example as a Bluetooth audio
device.
Confirm the control number in the device
and on the Control Display.
▷ Enter the same control number on the de‐
vice and via iDrive then confirm.
Connect the mobile telephone with the tele‐
phone or additional telephone function.
The device is connected and displayed in the
device list, see page 64.
Why are no phone book entries, not all entries or
incomplete entries displayed?
▷ The transfer of the phone book entries is not
yet completed.
Frequently Asked Questions
For the mobile device to work correctly, the pre‐
conditions have to be met and all the necessary
steps have to be carried out in the correct order.
Even when this is done, however, there may still
be instances where the mobile device does not
function as expected.
▷ Under certain circumstances only the phone
book entries saved in the mobile telephone or
on the SIM card are transferred.
▷ It may not be possible to display phone book
entries containing special characters.
▷ It may not be possible to transfer contacts
from social networks.
In such cases, the following explanations may
provide assistance:
▷ The number of phone book entries to be
saved is too high.
Why could the mobile telephone not be paired or
connected?
▷ The data volume of the contact is too large,
for example due to saved information such as
memos.
▷ Too many Bluetooth devices are paired to
the mobile telephone or the vehicle.
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