Get Breakdown assistance Guide for BMW 6 Series 4 Door Third Generation (2011-2017)

Breakdown assistance

Mobility

Breakdown assistance

Hints

Vehicle features and options

Emergency Request not guaranteed

This chapter describes all standard, country-

specific and optional features offered with the

series. It also describes features that are not

necessarily available in your car, e. g., due to

the selected options or country versions. This

also applies to safety-related functions and

systems. The respectively applicable country

provisions must be observed when using the

respective features and systems.

For technical reasons, the Emergency

Request cannot be guaranteed under unfavor‐

able conditions.◀

Overview

Hazard warning flashers

SOS button in the roofliner

Requirements

▷

The SIM card integrated in the vehicle has

been activated.

The button is located in the center console.

▷

The radio-ready state is switched on.

The Assist system is functional.

Initiating an Emergency Request

1. Press the cover briefly to open it.

Intelligent Emergency

Request

2. Press the SOS button until the LED at the

button lights up green.

The concept

In case of an emergency, an Emergency Re‐

quest can be made through this system.

▷

The LED lights up green: an Emergency

Request was initiated.

If a cancel prompt appears on the display,

the Emergency Request can be aborted.

General information

Only press the SOS button in an emergency.

If the situation allows, wait in your vehicle

until the voice connection has been estab‐

lished.

▷

The LED flashes green when a connection

to the BMW Response Center has been

established.

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Mobility

Breakdown assistance

When the emergency request is received

at the BMW Response Center, the BMW

Response Center contacts you and takes

further steps to help you.

First aid kit

Note

Some of the articles have a limited service life.

Even if you are unable to respond, the

BMW Response Center can take further

steps to help you under certain circum‐

stances.

Check the expiration dates of the contents

regularly and replace any expired items

promptly.

For this, data are transmitted to the BMW

Response Center which serve to deter‐

mine the necessary rescue measures. E. g.

the current position of the vehicle, if it can

be established.

Storage

The first aid kit is located in the insert in the

rear seat backrest.

1. Pull the release in the direction of the ar‐

row, and remove the insert from the front. If

necessary, when pulling the release, press

against the insert.

▷

If the LED is flashing green, but the BMW

Response Center can no longer be heard

via the speaker, you can nevertheless still

be heard at the BMW Response Center.

Initiating an Emergency Request

automatically

Under certain conditions, an Emergency Re‐

quest is automatically initiated immediately af‐

ter a severe accident. Automatic Collision Noti‐

fication is not affected by pressing the SOS

button.

2. Remove the first aid kit.

Warning triangle

When replacing the insert, place both pins into

the rail at the bottom and press the insert back

in place until a 'click' is heard. Ensure that the

rear seat backrest upholstery is not damaged.

The warning triangle is located under a cover

on the left side of the trunk.

Press against the lower edge of the cover and

remove the cover.

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Breakdown assistance

Mobility

Jump-starting

General information

If the battery is discharged, the engine can be

started using the battery of another vehicle

and two jumper cables. Only use jumper ca‐

bles with fully insulated clamp handles.

Hints

The so-called starting aid terminal in the en‐

gine compartment acts as the battery's posi‐

tive terminal.

Do not touch live parts

To avoid the risk of potentially fatal in‐

jury, always avoid all contact with electrical

components while the engine is running.◀

To prevent personal injury or damage to both

vehicles, adhere strictly to the following proce‐

dure.

Preparation

Bodywork contact between vehicles

Make sure that there is no contact be‐

tween the bodywork of the two vehicles; other‐

wise, there is a danger of short circuits.◀

The body ground or a special nut acts as the

battery negative terminal.

1. Check whether the battery of the other ve‐

hicle has a voltage of 12 volts. This infor‐

mation can be found on the battery.

Connecting the cables

1. Pull off the lid of the BMW starting aid ter‐

minal.

2. Switch off the engine of the assisting vehi‐

cle.

2. Attach one terminal clamp of the positive

jumper cable to the positive terminal of the

battery, or to the corresponding starting

aid terminal of the vehicle providing assis‐

tance.

3. Switch off any electronic systems/power

consumers in both vehicles.

Starting aid terminals

3. Attach the terminal clamp on the other end

of the cable to the positive terminal of the

battery, or to the corresponding starting

aid terminal of the vehicle to be started.

Connecting order

Connect the jumper cables in the correct

order to prevent risk of injury from arcing.◀

4. Attach one terminal clamp of the negative

jumper cable to the negative terminal of

the battery, or to the corresponding engine

or body ground of assisting vehicle.

5. Attach the second terminal clamp to the

negative terminal of the battery, or to the

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Mobility

Breakdown assistance

corresponding engine or body ground of

the vehicle to be started.

Tow truck

Starting the engine

Never use spray fluids to start the engine.

1. Start the engine of the assisting vehicle

and let it run for several minutes at an in‐

creased idle speed.

2. Start the engine of the vehicle that is to be

started in the usual way.

Do not lift the vehicle

If the first starting attempt is not success‐

ful, wait a few minutes before making an‐

other attempt in order to allow the dis‐

charged battery to recharge.

Do not lift the vehicle by the tow fitting or

body and chassis parts; otherwise, damage

may result.◀

3. Let both engines run for several minutes.

Use tow fitting located in the front only for po‐

sitioning the vehicle.

4. Disconnect the jumper cables in the re‐

verse order.

Check the battery and recharge if needed.

Towing other vehicles

Hints

Tow-starting and towing

Light towing vehicle

The towing vehicle must not be lighter

than the vehicle being towed; otherwise, it will

not be possible to control the vehicle's re‐

sponse.◀

Note

Tow-starting and towing

For tow-starting or towing, switch off the

Intelligent Safety systems; otherwise malfunc‐

tions of the individual braking systems might

lead to accidents.◀

Attaching the tow bar/tow rope correctly

Attach the tow bar or tow rope to the tow

fitting; connecting it to other vehicle parts may

cause damage.◀

Steptronic transmission: transporting

your vehicle

▷

Switch on the hazard warning system, de‐

pending on local regulations.

Note

▷

If the electrical system has failed, clearly

identify the vehicle being towed by placing

a sign or a warning triangle in the rear win‐

dow.

Your vehicle is not permitted to be towed.

Therefore, contact a service center in the

event of a breakdown.

Do not have the vehicle towed

Tow bar

Have your vehicle transported on a load‐

ing platform only; otherwise, damage may oc‐

cur.◀

The tow fittings used should be on the same

side on both vehicles.

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Breakdown assistance

Mobility

Should it prove impossible to avoid mounting

the tow bar at an offset angle, please observe

the following:

Screw thread for tow fitting

▷

Maneuvering capability is limited going

around corners.

▷

The tow bar will generate lateral forces if it

is secured with an offset.

Tow rope

When starting to tow the vehicle, make sure

that the tow rope is taut.

Push out the cover by pressing on the top

edge.

To avoid jerking and the associated stresses

on the vehicle components when towing, al‐

ways use nylon ropes or nylon straps.

Tow-starting

Tow fitting

Steptronic transmission

The screw-in tow fitting should always be car‐

ried in the vehicle.

Do not tow-start the vehicle.

Tow-starting the engine is not possible due to

the transmission.

The tow fitting can be screwed in at the front

or rear of the BMW.

Have the cause of the starting problems fixed.

The tow fitting is located in the onboard vehi‐

cle tool kit under the cargo floor panel.

Tow fitting, information on use

▷

Use only the tow fitting provided with

the vehicle and screw it all the way in.

▷

Use the tow fitting for towing on paved

roads only.

Avoid lateral loading of the tow fitting, e.g.,

do not lift the vehicle by the tow fitting.

Otherwise, damage to the tow fitting and the

vehicle can occur.◀

231

Breakdown assistance for Your BMW 6 Series 4 Door Third Generation (2011-2017)

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