Breakdown Assistance
MOBILITY
The Intelligent Assist system establishes a
connection with the BMW Response Center.
Functional requirements
To use the emergency call, the following func-
tional requirements must be met:
Intelligent emergency calls are made using a
SIM card that is integrated into the vehicle.
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Standby state is switched on.
The BMW Response Center then makes con-
tact with the occupants of the vehicle and ini-
tiates further steps to help.
The Emergency Call system is functioning
correctly.
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The integrated SIM card in the vehicle has
been activated.
If an intelligent emergency call is made, the
data used to determine necessary rescue
measures, e.g., the vehicle's current location
if it can be determined, is sent to the BMW
Response Center.
Automatic triggering
Under certain conditions, for example if the
airbags are deployed, an emergency call is au-
tomatically triggered immediately after an acci-
dent of corresponding severity. Automatic Col-
lision Notification is not affected by pressing
the SOS button.
Even if the driver is unable to respond, the
BMW Response Center can, under certain cir-
cumstances, initiate steps to provide further
assistance.
Even if the BMW Response Center is no longer
heard through the loudspeakers, the BMW Re-
sponse Center may still be able to hear the
occupants of the vehicle.
If an emergency call is placed, all other signal
tones and audio sources such as the Park Dis-
tance Control are muted.
The BMW Response Center ends the emer-
gency call.
Manual triggering
To initiate an emergency call manually, pro-
ceed as follows:
General information
Only press the SOS button in the headliner in
an emergency.
1. Tap the cover flap.
2. Press and hold the SOS button in the head-
liner until the LED near the button illumi-
nates green.
For technical reasons, the emergency call can-
not be guaranteed under unfavorable condi-
tions.
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The LED is illuminated green when an
Emergency Call has been initiated.
Overview
If a cancel prompt appears on the control
display, the emergency call can be aborted.
If the situation allows, wait in the vehicle
until the voice connection has been estab-
lished.
The LED flashes green when the connec-
tion to the BMW Response Center has been
established.
Malfunction
The function of the emergency call may be im-
paired.
The SOS button is located in the head-
liner.
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Online Edition for Part no. 01405B45E30 - VI/24
English 
