Information
NOTES
Windshield
For Canadian customers
Canadian customers who wish to report a safety-
related defect to Transport Canada, Defect In‐
vestigations and Recalls, may call the toll-free
hotline 1-800-333-0510. You can also obtain
other information about motor vehicle safety
The vehicle identification number can also be
found behind the windshield.
Reporting safety defects
For US customers
The following only applies to vehicles owned and
operated in the US.
If you believe that your vehicle has a defect
which could cause a crash or could cause injury
or death, you should immediately inform the Na‐
tional Highway Traffic Safety Administration
NHTSA, in addition to notifying BMW of North
America, LLC, P.O. Box 1227, Westwood, New
Jersey 07675-1227, Telephone
1-800-831-1117.
If NHTSA receives similar complaints, it may
open an investigation, and if it finds that a safety
defect exists in a group of vehicles, it may order a
recall and remedy campaign.
However, NHTSA cannot become involved in in‐
dividual problems between you, your dealer, or
BMW of North America, LLC.
To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at 1-888-327-4236 (TTY:
or write to: Administrator, NHTSA, 400 Seventh
Street, SW., Washington, DC 20590. You can
also obtain other information about motor vehicle
15
Online Edition for Part no. 01402629978 - VI/18
English 
