Mobility -> Breakdown assistance for Your BMW M3 4 Door Sixth Generation (2015-2025)

Mobility  
Breakdown assistance  
Breakdown assistance  
Hints  
Vehicle features and options  
Emergency Request not guaranteed  
This chapter describes all standard, country-  
specific and optional features offered with the  
series. It also describes features that are not  
necessarily available in your car, e. g., due to  
the selected options or country versions. This  
also applies to safety-related functions and  
systems. The respectively applicable country  
provisions must be observed when using the  
respective features and systems.  
For technical reasons, the Emergency  
Request cannot be guaranteed under unfavor‐  
able conditions.◀  
Overview  
Hazard warning flashers  
SOS button in the roofliner  
Requirements  
The SIM card integrated in the vehicle has  
been activated.  
The button is located in the center console.  
The radio-ready state is switched on.  
The Assist system is functional.  
Initiating an Emergency Request  
1. Press the cover briefly to open it.  
Intelligent Emergency  
Request  
2. Press the SOS button until the LED at the  
button lights up green.  
The concept  
In case of an emergency, an Emergency Re‐  
quest can be made through this system.  
The LED lights up green: an Emergency  
Request was initiated.  
If a cancel prompt appears on the display,  
the Emergency Request can be aborted.  
General information  
Only press the SOS button in an emergency.  
If the situation allows, wait in your vehicle  
until the voice connection has been estab‐  
lished.  
The LED flashes green when a connection  
to the BMW Response Center has been  
established.  
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Breakdown assistance  
Mobility  
When the emergency request is received  
at the BMW Response Center, the BMW  
Response Center contacts you and takes  
further steps to help you.  
First aid kit  
Note  
Some of the articles have a limited service life.  
Even if you are unable to respond, the  
BMW Response Center can take further  
steps to help you under certain circum‐  
stances.  
Check the expiration dates of the contents  
regularly and replace any expired items  
promptly.  
For this, data are transmitted to the BMW  
Response Center which serve to deter‐  
mine the necessary rescue measures. E. g.  
the current position of the vehicle, if it can  
be established.  
Storage  
If the LED is flashing green, but the BMW  
Response Center can no longer be heard  
via the speaker, you can nevertheless still  
be heard at the BMW Response Center.  
Initiating an Emergency Request  
automatically  
Under certain conditions, an Emergency Re‐  
quest is automatically initiated immediately af‐  
ter a severe accident. Automatic Collision Noti‐  
fication is not affected by pressing the SOS  
button.  
The first aid kit is located in the trunk in a stor‐  
age compartment.  
Jump-starting  
General information  
If the battery is discharged, the engine can be  
started using the battery of another vehicle  
and two jumper cables. Only use jumper ca‐  
bles with fully insulated clamp handles.  
Warning triangle  
Hints  
Do not touch live parts  
To avoid the risk of potentially fatal in‐  
jury, always avoid all contact with electrical  
components while the engine is running.◀  
To prevent personal injury or damage to both  
vehicles, adhere strictly to the following proce‐  
dure.  
The warning triangle is located on the inside of  
the trunk lid.  
To remove, loosen the bracket.  
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Mobility  
Breakdown assistance  
Preparation  
Connecting the cables  
1. Open the cover of the BMW starting aid  
terminal.  
Bodywork contact between vehicles  
Make sure that there is no contact be‐  
tween the bodywork of the two vehicles; other‐  
wise, there is a danger of short circuits.◀  
2. Attach one terminal clamp of the positive  
jumper cable to the positive terminal of the  
battery, or to the corresponding starting  
aid terminal of the vehicle providing assis‐  
tance.  
1. Check whether the battery of the other ve‐  
hicle has a voltage of 12 volts. This infor‐  
mation can be found on the battery.  
3. Attach the terminal clamp on the other end  
of the cable to the positive terminal of the  
battery, or to the corresponding starting  
aid terminal of the vehicle to be started.  
2. Switch off the engine of the assisting vehi‐  
cle.  
3. Switch off any electronic systems/power  
consumers in both vehicles.  
4. Attach one terminal clamp of the negative  
jumper cable to the negative terminal of  
the battery, or to the corresponding engine  
or body ground of assisting vehicle.  
Starting aid terminals  
Connecting order  
5. Attach the second terminal clamp to the  
negative terminal of the battery, or to the  
corresponding engine or body ground of  
the vehicle to be started.  
Connect the jumper cables in the correct  
order to prevent risk of injury from arcing.◀  
Starting the engine  
Never use spray fluids to start the engine.  
1. Start the engine of the assisting vehicle  
and let it run for several minutes at an in‐  
creased idle speed.  
2. Start the engine of the vehicle that is to be  
started in the usual way.  
The so-called starting aid terminal in the en‐  
gine compartment acts as the battery's posi‐  
tive terminal.  
If the first starting attempt is not success‐  
ful, wait a few minutes before making an‐  
other attempt in order to allow the dis‐  
charged battery to recharge.  
Open the cover of the starting aid terminal.  
3. Let both engines run for several minutes.  
4. Disconnect the jumper cables in the re‐  
verse order.  
Check the battery and recharge if needed.  
The body ground or a special nut acts as the  
battery negative terminal.  
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Breakdown assistance  
Mobility  
Tow truck  
Tow-starting and towing  
With rear-wheel drive  
Note  
Tow-starting and towing  
For tow-starting or towing, switch off the  
Intelligent Safety systems; otherwise malfunc‐  
tions of the individual braking systems might  
lead to accidents.◀  
Manual transmission  
Gearshift lever in neutral position.  
Your vehicle should be transported with a tow  
truck with a so-called lift bar or on a flat bed.  
Towing  
Follow the towing instructions  
Do not lift the vehicle  
Follow all towing instructions; otherwise,  
vehicle damage or accidents may occur.◀  
Do not lift the vehicle by the tow fitting or  
body and chassis parts; otherwise, damage  
may result.◀  
Make sure that the ignition is switched on;  
otherwise, the low beams, tail lights, turn  
signals, and wipers may be unavailable.  
M double clutch transmission:  
transporting your vehicle  
Do not tow the vehicle with the rear axle  
tilted, as the front wheels could turn.  
When the engine is stopped, there is no  
power assist. Consequently, more force  
needs to be applied when braking and  
steering.  
Note  
Your vehicle is not permitted to be towed.  
Therefore, contact a service center in the  
event of a breakdown.  
Larger steering wheel movements are re‐  
quired.  
Do not have the vehicle towed  
Have your vehicle transported on a load‐  
ing platform only; otherwise, damage may oc‐  
cur.◀  
The towing vehicle must not be lighter  
than the vehicle being towed; otherwise,  
it will not be possible to control the vehi‐  
cle's response.  
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Mobility  
Breakdown assistance  
Should it prove impossible to avoid mounting  
the tow bar at an offset angle, please observe  
the following:  
Tow truck  
Maneuvering capability is limited going  
around corners.  
The tow bar will generate lateral forces if it  
is secured with an offset.  
Tow rope  
When starting to tow the vehicle, make sure  
that the tow rope is taut.  
The vehicle should only be transported on a  
loading platform.  
To avoid jerking and the associated stresses  
on the vehicle components when towing, al‐  
ways use nylon ropes or nylon straps.  
Do not lift the vehicle  
Do not lift the vehicle by the tow fitting or  
body and chassis parts; otherwise, damage  
may result.◀  
Tow fitting  
The screw-in tow fitting should always be car‐  
ried in the vehicle.  
Use tow fitting located in the front only for po‐  
sitioning the vehicle.  
The tow fitting can be screwed in at the front  
or rear of the BMW.  
Towing other vehicles  
Hints  
Light towing vehicle  
The towing vehicle must not be lighter  
than the vehicle being towed; otherwise, it will  
not be possible to control the vehicle's re‐  
sponse.◀  
Attaching the tow bar/tow rope correctly  
The tow fitting is in the onboard vehicle tool kit  
located in a storage compartment on the right  
side in the trunk. Open the cover.  
Attach the tow bar or tow rope to the tow  
fitting; connecting it to other vehicle parts may  
cause damage.◀  
Tow fitting, information on use  
Switch on the hazard warning system, de‐  
pending on local regulations.  
Use only the tow fitting provided with  
the vehicle and screw it all the way in.  
If the electrical system has failed, clearly  
identify the vehicle being towed by placing  
a sign or a warning triangle in the rear win‐  
dow.  
Use the tow fitting for towing on paved  
roads only.  
Avoid lateral loading of the tow fitting, e.g.,  
do not lift the vehicle by the tow fitting.  
Tow bar  
Otherwise, damage to the tow fitting and the  
vehicle can occur.◀  
The tow fittings used should be on the same  
side on both vehicles.  
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Breakdown assistance  
Mobility  
Screw thread for tow fitting  
Press on the mark of the front cover to push it  
out.  
Press out the rear cover at the recess using  
the screw driver from the onboard vehicle tool  
kit.  
Tow-starting  
M double-clutch transmission  
Do not tow-start the vehicle.  
Tow-starting the engine is not possible due to  
the M double-clutch transmission.  
Have the cause of the starting problems fixed.  
Manual transmission  
If possible, do not tow-start the vehicle but  
start the engine by jump-starting, refer to  
page 199. If the vehicle is equipped with a cat‐  
alytic converter, only tow-start while the en‐  
gine is cold.  
1. Switch on the hazard warning system and  
comply with local regulations.  
2. Ignition, refer to page 62, on.  
3. Engage third gear.  
4. Have the vehicle tow-started with the  
clutch pedal pressed and slowly release  
the pedal. After the engine starts, immedi‐  
ately press on the clutch pedal again.  
5. Stop at a suitable location, remove the tow  
bar or rope, and switch off the hazard  
warning system.  
6. Have the vehicle checked.  
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