Get Mobility -> Breakdown assistance Guide for BMW X1 SUV First Generation (2009-2015)

Breakdown assistance

Mobility

Breakdown assistance

An Emergency Request can be made, even

if no mobile phones are paired with the ve‐

hicle.

Vehicle equipment

This chapter describes all series equipment as

well as country-specific and special equipment

offered for this model series.Therefore, it also

describes equipment that may not be found in

your vehicle, for instance due to the selected

special equipment or the country version. This

also applies to safety-related functions and sys‐

tems.

▷

BMW Assist is activated.

Radio readiness is switched on.

The BMW Assist system is logged in to a

wireless communications network sup‐

ported by BMW Assist.

▷

The Assist system is operable.

Only press the SOS button in an emergency.

Emergency Request not guaranteed

Hazard warning flashers

For technical reasons, the Emergency Re‐

quest cannot be guaranteed under unfavorable

conditions.◀

Service contract

▷

After your contract with BMW Assist has ex‐

pired, the BMW Assist system can be deac‐

tivated by the service center without you

having to visit a workshop.

The button for the hazard warning system is lo‐

cated on the center console.

After deactivation, an Emergency Request

is no longer possible.

▷

Under certain circumstances, the system

can be reactivated by a service center after

you sign a new contract.

Do not fold in the exterior mirrors

While driving and when using the turn sig‐

nal/hazard warning flashers, do not fold in the

exterior mirrors; otherwise, the additional turn

signal lamps in the exterior mirrors will not be in

the appropriate position and will be difficult to

detect.◀

Initiating an Emergency Request

1. Press the cover briefly to open it.

Emergency Request

Requirements

▷

Equipment version with full preparation

package mobile phone.

2. Press the SOS button until the LED in the

button lights up.

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Mobility

Breakdown assistance

▷

The LED lights up: an Emergency Request

was initiated.

Roadside Assistance

The Roadside Assistance, refer to page 216,

phone number can be viewed on the iDrive or a

connection to Roadside Assistance can be es‐

tablished directly.

If the circumstances allow this, remain in the

vehicle until the connection has been estab‐

lished.

The LED flashes if the connection to the

BMW Assist Response Center has been es‐

tablished.

Warning triangle

Once the BMW Assist Response Center has

received your Emergency Request, the

BMW Assist Response Center contacts you

and takes further steps to help you.

Even if you are unable to respond, the BMW

Assist Response Center can take further

steps to help you under certain circumstan‐

ces.

For this purpose, data that are used to de‐

termine the necessary rescue measures,

such as the current position of the vehicle if

it can be established, are transmitted to the

BMW Assist Response Center.

On the inside of the tailgate. To remove, press

on the tab, arrow.

▷

If the LED is flashing but the BMW Assist

Response Center cannot be heard on the

hands-free system, the hands-free system

may be malfunctioning. However, the BMW

Assist Response Center may still be able to

hear you.

First aid kit

Initiating an Emergency Request

automatically

Under certain conditions, an Emergency Re‐

questisautomaticallyinitiatedimmediatelyafter

a severe accident. Automatic Collision Notifica‐

tion is not affected by pressing the SOS button.

The first aid kit is located in a storage compart‐

ment on the right side in the cargo area.

Some of the articles contained in the first aid

pouch have a limited service life.

Roadside Assistance

Check the expiration dates of the contents reg‐

ularly and replace any items promptly.

Service availability

Roadside Assistance can be reached around the

clock in many countries. You can obtain assis‐

tance there in the event of a vehicle breakdown.

254

Breakdown assistance

Mobility

Jump-starting

Notes

If the battery is discharged, an engine can be

started using the battery of another vehicle and

two jumper cables. Only use jumper cables with

fully insulated clamp handles.

To prevent personal injury or damage to both

vehicles, adhere strictly to the following proce‐

dure.

The so-called starting aid terminal in the engine

compartment acts as the battery's positive ter‐

minal. Pull the cover up and off.

Do not touch live parts

To avoid the risk of potentially fatal injury,

always avoid all contact with electrical compo‐

nents while the engine is running.◀

Preparation

1. Check whether the battery of the other ve‐

hicle has a voltage of 12 volts and approxi‐

mately the same capacitance in Ah. This in‐

formation can be found on the battery.

2. Switch off the engine of the assisting vehi‐

cle.

The body ground or a special nut acts as the

negative terminal.

3. Switch off any electronic systems/power

consumers in both vehicles.

Connecting jumper cables

Bodywork contact between vehicles

1. Pull off the cap of the BMW starting aid ter‐

minal.

There must not be any contact between

the bodies of the two vehicles, otherwise there

is a danger of shorting.◀

2. Attach one terminal clamp of the positive

jumper cable to the positive terminal of the

battery, or to the corresponding starting aid

terminal of the vehicle providing assistance.

Starting aid terminals

3. Attach the other end of the cable to the pos‐

itive terminal of the battery, or to the corre‐

sponding starting aid terminal of the vehicle

to be started.

Connecting order

Connect the jumper cables in the correct

order; otherwise, there is the danger of injury

from sparking.◀

4. Attach one terminal clamp of the negative

jumper cable to the negative terminal of the

battery, or to the corresponding engine or

body ground of the vehicle providing assis‐

tance.

5. Attach the other end of the cable to the neg‐

ative terminal of the battery, or to the corre‐

255

Mobility

Breakdown assistance

sponding engine or body ground of the ve‐

hicle to be started.

Do not have the vehicle towed

Have your vehicle transported on a loading

platform only; otherwise, damage may occur.◀

Starting the engine

Never use spray fluids to start the engine.

Tow truck

1. Start the engine of the assisting vehicle and

let it run for several minutes at an increased

idle speed.

If the vehicle being started has a diesel en‐

gine: let the engine of the assisting vehicle

run for approx. 10 minutes.

2. Start the engine of the vehicle being started

in the usual way.

If the first starting attempt is not successful,

wait a few minutes before making another

attempt in order to allow the discharged bat‐

tery to recharge.

Do not lift the vehicle

Do not lift the vehicle by the tow fitting or

body and chassis parts; otherwise, damage may

result.◀

3. Let both engines run for several minutes.

4. Disconnect the jumper cables in the reverse

order.

Towing your vehicle

Check the battery and recharge if necessary.

Observe before towing your vehicle

Light towing vehicle

Tow-starting and towing

The towing vehicle must not be lighter

than your vehicle, or it will not be possible to

control vehicle response.◀

Observe applicable laws and regulations

for tow-starting and towing.◀

Attaching the tow bar/tow rope correctly

Attach the tow bar or tow rope to the tow

fitting; connecting it to other vehicle parts may

cause damage.◀

No additional passengers

Do not transport any passengers other

than the driver in a vehicle that is being towed.◀

Automatic transmission, 6-gear

Selector lever in position N.

Automatic transmission, 8-gear:

transporting your vehicle

Adhere to the towing speed and distance

Note

Do not exceed a towing speed of

40 mph/70 km/h and a towing distance of

90 miles/150 km or damage to the transmission

can occur.◀

Your vehicle is not permitted to be towed.

Therefore, contact a service center in the event

of a breakdown.

256

Breakdown assistance

Mobility

Being towed

Towing methods

Follow the towing instructions

Do not lift the vehicle

Follow all towing instructions, or vehicle

damage or accidents may occur.◀

Do not lift the vehicle by the tow fitting or

body and chassis parts; otherwise, damage may

result.◀

▷

Make sure that the ignition is switched on;

otherwise, the low beams, tail lamps, turn

signals, and windshield wipers may be un‐

available.

Tow bar

The tow fittings used should be on the same

side on both vehicles.

▷

Do not tow the vehicle with the rear axle

tilted, as the front wheels could turn.

Should it prove impossible to avoid mounting

the tow bar at an offset angle, please observe

the following:

When the engine is stopped, there is no

power assist. Consequently, more force

needs to be applied when braking and steer‐

ing.

▷

Clearance and maneuvering capability will

be sharply limited during cornering.

▷

Larger steering wheel movements are re‐

quired.

▷

The tow bar will generate lateral forces if it

is attached offset.

Switch on the hazard warning system, de‐

pending on local regulations.

Tow rope

When starting to tow the vehicle, make sure that

the tow rope is taut.

If the electrical system has failed, clearly

identify the vehicle being towed by placing

a sign or a warning triangle in the rear win‐

dow.

To avoid jerking and the associated stresses on

the vehicle components when towing, always

use nylon ropes or nylon straps.

Towing other vehicles

Attaching the tow rope correctly

Only secure the tow rope on the tow fit‐

ting; otherwise, damage can occur when it is se‐

cured on other parts of the vehicle.◀

General information

Light towing vehicle

Your vehicle must not be lighter than the

vehicle being towed; otherwise, it will not be

possible to control vehicle response.◀

Tow truck

sDrive

Attaching the tow bar/tow rope correctly

Vehicles with automatic transmission, 6-gear.

Attach the tow bar or tow rope to the tow

fitting; connecting it to other vehicle parts may

cause damage.◀

▷

Switch on the hazard warning system, de‐

pending on local regulations.

▷

If the electrical system has failed, clearly

identify the vehicle being towed by placing

a sign or a warning triangle in the rear win‐

dow.

257

Mobility

Breakdown assistance

Have your vehicle transported with a tow truck

with a so-called lift bar or on a flat bed.

Screw thread

xDrive

Press on the lower part of the cover. The cover

is pushed out at the top edge and can be pulled

out.

Towing a vehicle with xDrive

Do not tow a vehicle with xDrive with just

the front or rear axle raised; otherwise, the

wheels could lock up and the transfer case could

be damaged.◀

Tow-starting

Note

Do not tow-start your vehicle.

Due to the automatic transmission, the engine

cannot be started by tow-starting.

Tow fitting

The screw-in tow fitting should always be car‐

ried in the vehicle. It can be screwed in at the

front or rear of the BMW.

Have the cause of the starting difficulties rem‐

edied.

It is located in the tool kit under the cargo floor

cover and storage compartment in the cargo

area, refer to page 245.

It is stored with the tool kit under the cargo floor

cover in the cargo area, refer to page 245.

Tow fitting, information on use

▷

Use only the tow fitting provided with

the vehicle and screw it all the way in.

▷

Use the tow fitting for towing on paved roads

only.

Avoid lateral loading of the tow fitting, e.g.,

do not lift the vehicle by the tow fitting.

Otherwise, damage to the tow fitting and the ve‐

hicle can occur.◀

258

Mobility -> Breakdown assistance for Your BMW X1 SUV First Generation (2009-2015)

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