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Telephone and Telematic Services -> Services / Emergency call / Twin SIM for Your Citroen C2 4 Door First Generation (2003-2009)

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TELEPHONE AND TELEMATIC SERVICES  
ꢀ NaviDrive Services, for access to the  
list of telematic services from CITROËN  
(e.g. Customer Service, choice of a desꢀ  
tination, fuel consumption monitoring,  
sport, current affairs, finance, weather,  
horoscope, travel, games, etc.) depending  
on availability.  
ꢀ Messages received, messages relating  
to the benefits of your specific Service  
Contract.  
Note :  
ꢁ This transfer necessitates a callback (conꢀ  
sult your telephone service operator.  
ꢁ For optimum operation of services, it is  
recommended to insert the principal SIM  
card into the NaviDrive.  
If you have a special Service Contract,  
refer to the general conditions described in  
the contract.  
A green diode flashes on the NaviDrive  
control panel as soon as you commence the  
emergency call procedure, then it comes on  
permanently when the call is picked up by  
the rescue services.  
The same warning lamp flashes or illuminates  
permanently in orange should it detect a  
malfunction in the telephone's emergency  
calls function.  
EMERGENCY CALL  
In the absence of a subscription to the  
CITROËN Emergency service, the V butꢀ  
ton is configured for making calls to the  
number 112, this being a standard number  
reserved by the European GSM network for  
emergency calls.  
THE SERVICES  
This menu, depending on the contracts  
subscribed to, allows you to choose one of  
the following services :  
ꢀ CITROËN on line, giving you direct conꢀ  
tact with the CITROËN Customer Contact  
Centre and access to the services on offer  
(such a call will be overridden if an emerꢀ  
gency or breakdown call is made.  
ꢀ CITROËN Assistance, giving you direct  
contact with the Call Centre handling the  
CITROËN breakdown service, for the  
fastest possible recovery.  
You have a few seconds to cancel this  
call once it has been made. This call can  
also be made by giving a long press on  
button E. While making an assistance  
call, it is impossible to make other calls  
apart from an emergency call. If you  
have subscribed to a specific Services  
contract, your GPS position is relayed to  
the assistance centre.  
For this call, a valid SIM card must be  
present, permitting the sending and receivꢀ  
ing of telephone calls and SMS messages.  
You also need to be in an area that has  
GSM coverage.  
Remarks :  
If you have a specific Service contract, the  
services can then be localised by means  
of GPS. You can check the activation of  
this localisation with a long press on P  
followed by selection of “Configuration  
of services”. If the emergency services  
appear activated, you can then be localꢀ  
ised. Otherwise, you are not localised.  
T
WIN
SIM
CARD  
For better peace of mind, offers of twin SIM  
cards (available in some countries from  
certain service operators) give you two SIM  
cards for a standard price, a single number  
and single messaging. Calls arrive as priorꢀ  
ity on your principal line. In the absence of  
a reply, calls are transferred automatically  
to the equipment that is using the second  
SIM card.  
ꢁ If the emergency services appear actiꢀ  
vated but you have not subscribed to a  
Service contract and do not wish to be  
localised, make contact with your usual  
CITROËN dealer.