Get Safety Guide for Citroen C3 Aircross SUV First Generation (2017-2023)

Safety

carried out without meeting the technical

requirements defined by the Manufacturer

will result in the suspension of the

commercial warranty.

►ꢀ Press the central part of the steering wheel.

General safety

5

recommendations

Electronic stability

control (ESC)

Do not remove the labels attached in

different places on your vehicle. They

include safety warnings as well as

The electronic stability control programme

includes the following systems:

Hazard warning lamps

identification information for the vehicle.

– Anti-lock braking system (ABS) and Electronic

brake force distribution (EBFD).

– Emergency braking assistance (EBA).

– Anti-slip regulation (ASR).

For all work on your vehicle, use a

qualified workshop that has the

technical information, skills and equipment

required, all of which a CITROËN dealer is

able to provide.

– Dynamic stability control (DSC).

Anti-lock Braking System

(ABS) and Electronic Brake

Force Distribution (EBFD)

Installing electrical accessories:

– The fitting of electrical equipment

or accessories not approved by CITROËN

may cause excessive current consumption

and failure of the vehicle's electrical system.

Contact a CITROËN dealer for information

on the range of approved accessories.

– As a safety measure, access to the

diagnostic socket, used for the vehicle's

electronic systems, is reserved strictly for

CITROËN dealers, equipped with the special

tools required (risk of malfunctions of the

vehicle's electronic systems that could

cause breakdowns or serious accidents). The

Manufacturer cannot be held responsible if

this advice is not followed.

►ꢀ Pressing the red button causes all the

direction indicators to flash.

They can operate with the ignition off.

These systems enhance the vehicle’s stability

and handling during braking, and enable greater

control while cornering, particularly on poor or

slippery road surfaces.

Horn

ABS prevents wheel locking in the event of

emergency braking.

EBFD manages the braking pressure wheel by

wheel.

This warning lamp is continuously on in

the event of an ABS malfunction.

The vehicle retains conventional braking. Drive

carefully at a moderate speed.

Contact a CITROËN dealer as soon as possible.

This warning lamp, accompanied by an

audible signal, indicates an EBFD

malfunction.

– Any modification or adaptation not

intended or authorised by CITROËN or

29

Safety

You must stop as soon as it is safe to do so.

Contact a CITROËN dealer.

ASR/DSC

Anti-slip regulation (ASR)/

Dynamic stability control

(DSC)

These systems enhance safety during

normal driving, but should not encourage

the driver to take extra risks or drive at high

speed.

The normal operation of the ABS may

result in slight vibrations in the brake

pedal.

Anti-slip regulation (or traction control)

optimises traction by using engine braking and

by applying the brakes on the driving wheels

to avoid one or more wheels spinning. It also

enhances the vehicle's directional stability.

If there is a difference between the vehicle’s

trajectory and the path desired by the

driver, the dynamic stability control system

automatically uses engine braking and the

brakes on one or more wheels to return the

vehicle to the desired path, within the limits of

the laws of physics.

It is in conditions of reduced grip (rain, snow,

ice) that the risk of loss of grip increases. It is

therefore important for your safety to keep

these systems activated in all conditions,

and particularly in difficult conditions.

Correct operation of these systems depends

on compliance with the manufacturer's

recommendations relating to the wheels

(tyres and rims), braking and electronic

components, as well as the assembly and

repair procedures provided by CITROËN

dealers.

In order to ensure that these systems remain

effective in wintry conditions, the use of

snow or all-season tyres is recommended.

All four wheels must be fitted with tyres

approved for your vehicle.

When braking in an emergency, press

the brake pedal very firmly and

maintain this pressure.

When changing wheels (tyres and

rims), ensure that these are approved

by the manufacturer for your vehicle.

After an impact, have these systems

checked by a CITROËN dealer.

These systems are activated automatically

every time the vehicle is started.

These systems are activated in the event

of a problem with grip or trajectory

(confirmed by this warning lamp flashing on the

instrument panel).

Emergency braking

assistance (EBA)

In an emergency, this system enables you to

reach the optimum braking pressure more

quickly and therefore reduce the stopping

distance.

All tyre specifications are listed on the

tyre/paint label. For more information

on Identification markings, refer to the

corresponding section.

Malfunction

In the event of a malfunction, this

warning lamp lights up on the

instrument panel, accompanied by the display

of a message and an audible signal.

Have it checked by a CITROËN dealer or a

qualified workshop.

It is triggered in relation to the speed at which

the brake pedal is pressed. This is felt by a

reduction in the resistance of the pedal and an

increase in braking efficiency.

Seat belts

Inertia reel

The seat belts are equipped with an inertia reel

which allows the strap length to automatically

30

Safety

adjust to your shape. The seat belt returns to its

storage automatically when it is not used.

The inertia reels are fitted with a device which

automatically locks the strap in the event of a

collision, emergency braking or if the vehicle

rolls over. It can be released by pulling the strap

firmly and then releasing it so that it reels in

slightly.

Front seat belts

Rear seat belts

5

Front driver seat belt is fitted with inertia reel

with pretensioner and a force limiting system.

Front passenger seat belt is fitted with inertia

reel with pretensioner and a force limiting

system.

5 seats version

Force limiter

This system reduces the pressure of the

seat belt on the chest of the occupant, thus

improving their protection.

Seat belt pretensioner

This system removes any slack in the seat

belt webbing during the event of a crash, thus

improving the occupant protection.

The front driver/passenger seat belts are fitted

with inertia reel with pretensioner and a force

limiting system.

7 seats version - Row 2

31

Safety

your shoulder and not touch your face, neck,

side of your shoulder or pass under your arm.

An accident or sudden stop could damage

the seat belt, please have your seat belts

inspected by authorized dealers after an

accident or sudden stop.

Unlocking

►ꢀ To unfasten the seat belt, press the red

button written “PRESS” on the buckle.

►ꢀ Allow the belt to retract and make sure the

webbing is not twisted.

Twisted webbing would not allow smooth

retraction of the belt.

Do not use a damaged seat belt which would

result in serious injury.

Seat belt not fastened/

unfastened alerts

Installation

The lower part of the strap must be

positioned as low as possible on the pelvis.

The upper part must be positioned on the

shoulder.

In order to be effective, a seat belt:

– must be tightened as close to the body as

possible;

– must be pulled in front of you with a

smooth movement, ensuring that it is not

twisted;

7 seats version - Row 3

The outer seats have a belt with inertia reel.

It comes on in red in the instrument

panel once the system detects that a

seat belt is not fastened or is unfastened.

Before performing any operations on

the rear seats, to avoid damage to the

seat belts, check that:

– the outer seat belts are correctly in the

storage position, lying vertically along the

pillar,

Advice

The driver must ensure that

passengers use the seat belts correctly

and that they are all fastened before setting

off.

– the central seat belt is stowed.

– must only be used to secure one person;

– must not show signs of tearing or fraying;

– must not be changed or modified, in order

to avoid affecting its performance.

Do not wear your seat belt over hard or

breakable objects in your pockets or on your

clothing. If an accident occurs, objects such

as glasses, pens, etc. under the seat belt can

cause injury.

Wherever seated in the vehicle, you must

always fasten the seat belt, even for short

journeys.

Do not interchange the seat belt buckles, as

they will not fulfil their role fully.

Before and after use, ensure that the seat

belt is reeled in correctly.

After folding or moving a seat or rear bench

seat, ensure that the seat belt is positioned

and reeled in correctly.

While fastening the seat belt ensure that

strap must pass over your chest and top of

Fastening

►ꢀ To fasten the seat belt, pull the webbing and

insert the tongue into the buckle.

►ꢀ Check whether the seat belt is fastened

correctly by pulling the webbing.

If the driver or co-driver seat belt is not fastened

while the ignition is ON, the seat belt warning

lamp chimes and illuminates until the seat belt

is fastened.

32

Safety

lap/standing very close to the dashboard, as

the airbags exert severe force levels during

deployment.

The seriousness of the impact depends on the

nature of the obstacle and the speed of the

vehicle at the moment of collision.

Recommendations for children

Use a suitable child seat if the

passenger is less than 12 years old or shorter

than one and a half metres.

Never use the same seat belt to secure more

than one child.

Never carry a child on your lap.

For more information on Child seats, refer to

the corresponding section.

Clean the seat belt straps with soapy

water or a textile cleaning product, sold by

CITROËN dealers.

5

Airbags

The airbags do not operate when the

ignition is switched off.

This equipment will only deploy once. If a

second impact occurs (during the same or a

subsequent accident), the airbag will not be

deployed again.

General information

The airbags have been designed to optimise the

safety of the occupants in the event of a violent

collision.

Recommendations for pregnant

women

The airbags are supplementary restraint

systems (SRS) that help cushion the impact

force to the head and chest during severe

frontal collisions. The SRS includes Airbags,

Seatbelts, Airbag ECU, Collision sensors and SRS

warning lamp.

Electronic detectors record and analyse the

front impacts sustained in the impact detection

zones:

– In the event of violent impact, the airbags

deploy instantly and help better protect the

occupants of the vehicle; immediately after the

impact, the airbags deflate rapidly in order not

to hinder the visibility or the possible exit of the

occupants.

– In the event of a slight impact, a rear impact

and under certain rollover conditions, the

airbags may not deploy; only the seat belt helps

to protect you in these situations.

Pregnant women should use seat belts,

although specific recommendations about

driving should be made by the woman's

medical advisor. Remember that the lap

portion of the belt should be worn as low as

possible across the hips.

A pregnant woman should not wear the

seat belt across the stomach which would

result in serious injury to the fetus and/or the

pregnant mother.

When one or more airbags are

deployed, the detonation of the

pyrotechnic charge incorporated in the

system makes a noise and releases a small

quantity of smoke.

This smoke is not harmful, but sensitive

individuals may experience slight irritation.

The detonation noise associated with the

deployment of one or more airbags may

result in a slight loss of hearing for a short

time.

Maintenance

In accordance with current safety

regulations, for all repairs on your vehicle's

seat belts, go to a qualified workshop with

the skills and equipment needed, which a

CITROËN dealer is able to provide.

Have the seat belts checked regularly by a

CITROËN dealer, particularly if the straps

show signs of damage.

The airbags will deploy irrespective of

whether the seat belt is buckled or

not. In order to reduce the risk of SERIOUS

INJURY or DEATH, we recommend

occupants to always be buckled.

During a frontal crash, children could be

fatally injured if they are sitting on driver’s

33

Safety

Front airbags

3. Underride collision

5. Roll over collisions

Airbags may deploy when the vehicle rides

under the trucks or vehicles with higher

ground clearance. The crash intensity should

be above the threshold to inflate the airbag.

Frontal airbags may not deploy in roll over

conditions, as the occupant moves sideways

or rolls. Important to wear seat belts in this

case, to avoid floating inside the vehicle and

risk serious injuries.

6. Speed breakers & pot holes

Non-inflation conditions

1. Low speed front collisions

This system protects the driver and front

passenger in the event of a serious front

impact, in order to limit the risk of head and

chest injuries.

The driver's airbag is fitted in the centre of the

steering wheel; the front passenger airbag is

fitted in the dashboard above the glove box.

Airbags may not deploy when crossing

speed breakers even at high speed or when

vehicle drops into pot hole or ditch drop.

The airbags may not deploy if the collision is

not severe and below the design threshold

intensity. The force of impact is less in this

case and much of the protection during

low speed crash is provided by seat belts, if

properly worn.

7. Curb hits

The airbag may not deploy when the vehicle

hits the curbs.

8. Pedestrian impact

Airbags will not inflate when the vehicle hits

the pedestrian.

Deployment

1. Frontal collision

2. Rear collisions

Frontal airbags are not designed to deploy

when there is a rear crash, since the

occupants tend to move backwards. In this

case, the airbags will not provide any benefit

to cushion the force of impact.

Airbags may deploy during severe front

collision when the crash intensity is above

the threshold and the angle of impact is less

than or equal to 30 degrees with respect to

longitudinal axis of vehicle.

Malfunction

If this warning lamp comes on in the

instrument panel, you must contact a

CITROËN dealer to have the system checked.

The airbags may not be deployed in the event

of a serious impact.

3. Side collisions

Frontal airbags may not deploy during side

crash, since the occupant moves sideways.

4. Angled collisions

2. Collision with utility poles or trees

Airbags may deploy when the vehicle hits

pole or tree with sufficient intensity to

trigger the airbag. The crash intensity should

be above the threshold to inflate the airbag.

Advice

For the airbags to be fully effective,

observe the safety recommendations

below.

Airbags may not deploy if the angle of

collision is beyond 30 degrees with the

head-on vehicle or the rigid wall or curb or

pole.

Adopt a normal upright sitting position.

Fasten the seat belt ensuring it is correctly

positioned and adjusted.

34

Safety

Do not leave anything between the

occupants and the airbags (a child, pet,

object, etc.), nor fix or attach anything

close to or in the way of the airbag release

trajectory; this could cause injuries during

their deployment.

Never modify the original definition of your

vehicle, particularly in the area directly

around the airbags.

After an accident or if the vehicle has been

stolen, have the airbag systems checked.

All work on the airbag systems must only be

performed by a CITROËN dealer.

Even if all of the precautions mentioned

are observed, a risk of injury or of minor

burns to the head, chest or arms cannot be

ruled out when an airbag is deployed. The

airbag inflates almost instantly (within a few

milliseconds) then deflates within the same

time discharging the hot gas via openings

provided for this purpose.

Do not fix or attach anything to the steering

wheel or dashboard, as this could cause

injuries when the airbags are deployed.

An incorrectly installed child seat

compromises the child's safety in the

event of an accident.

Ensure that there is no seat belt or seat belt

buckle under the child seat, as this could

destabilise it.

Remember to fasten the seat belts or the

harness of child seats, keeping the slack

relative to the child's body to a minimum,

even for short journeys.

When installing a child seat using the seat

belt, ensure that the seat belt is tightened

correctly on the child seat and that it

secures the child seat firmly on the seat of

the vehicle.

5

Child seats

Ensure that the head restraint is stored or

attached securely to prevent it from being

thrown around the vehicle in the event of

sharp braking. Refit the head restraint once

the child seat has been removed.

Warning label on the sun visor - Front

passenger airbag

NEVER use a rearward facing child restraint

on a seat protected by an ACTIVE AIRBAG

in front of it, SERIOUS INJURY to the CHILD

may occur.

Additional protections

Do not drive holding the steering

wheel by its spokes or resting your

hands on the centre part of the wheel.

Passengers must not place their feet on the

dashboard.

Do not smoke as deployment of the airbags

can cause burns or the risk of injury from a

cigarette or pipe.

To prevent accidental opening of the

doors and rear windows, use the "Child lock".

Take care not to open the rear windows by

more than one third.

To protect young children from the rays of

the sun, fit side blinds on the rear windows.

As a safety precaution, do not leave:

– a child alone and unattended in a vehicle,

– a child or an animal in a vehicle which

is exposed to the sun, with the windows

closed,

Do not install a rear-facing child restraint

on the front passenger’s seat.

A child in a rear-facing child restraint

could be seriously harmed if the

passenger's front airbag inflates. The inflated

airbag would be too close to the back of a

rear-facing child restraint.

Never remove or pierce the steering wheel

or hit it violently.

35

Safety

– the keys within reach of children inside the

vehicle.

Child restraint system

The suitability of each passenger's seat position for carriage of children and fitting of child restraint system is shown below. Whenever you carry

children up to 12 years of age, properly use the child restraints which conform to AIS 072, the standard for child restraints, referring to the table.

Seating position (or other site)

MASS GROUP

Front

passenger

5 seats version

Row 2

7 seats version

Row 2

Rear centre

Row 2

7 seats version

Row 3

Rear

outboard

LH*

Rear

outboard

RH*

Rear

outboard

LH*

Rear

outboard

RH*

Rear

outboard

LH*

Rear

outboard

RH*

Group 0

Up to 10 kg

X

U

X

U

X

Group 0+

Up to 13 kg

Group 1

9 to 18 kg

Group 2

15 to 25 kg

Group 3

22 to 36 kg

U Suitable for "universal" category restraints approved for use in this mass group.

X Seat position not suitable for children in this mass group.

* Outboard indicates window side seat.

36

Safety

ELR type belt

5

Install your child restraint system according to

the instructions provided by the child restraint

system manufacturer.

Make sure the seat belt is securely latched.

Try to move the child restraint system in all

directions to make sure it is securely installed.

Manual child lock

This system prevents opening of a rear door

using its interior handle.

The control is located on the edge of each rear

door (marked by a label).

Locking / Unlocking

►ꢀ To lock, pull the lever down.

►ꢀ To unlock, pull the lever up.

Refer to the legislation in force in your

country before using this system.

The child lock system is not applicable to

taxi variants (electrical version).

37

Safety for Your Citroen C3 Aircross SUV First Generation (2017-2023)

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