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Audio and telematics -> Emergency or assistance call for Your Citroen C3 SUV Second Generation (2009-2016)

Audio and Telematics  
Emergency or assistance call  
Localised Emergency Call  
In an emergency, press this  
button for more than 2 seconds.  
Flashing of the green LEd and  
a voice message confirm that  
the call has been made to the  
"Localised Emergency Call"*  
centre.  
If an impact is detected by the airbag  
control unit, and independently of  
the deployment of any airbags, an  
emergency call is made automatically.  
Pressing this button again immediately cancels  
the call.  
The green LEd goes off.  
Pressing this button (at any time) for more than  
8 seconds cancels the call.  
If you benefit from the CITRoËn  
Connect Box offer with the SOS and  
assistance pack included, there are  
additional services available to you in  
your MyCITRoËn personal space, via  
the CITROËN Internet website in your  
country, accessible on  
The green LED remains on (without flashing)  
when communication is established.  
It goes off at the end of the call.  
This call is dealt with by the "Localised  
Emergency Call", which receives locating  
information from the vehicle and can send a  
detailed alert to the appropriate emergency  
services.  
In countries in which a centre is not  
operational, or when the locating service  
has been expressly declined, the call is dealt  
with directly by the emergency services (112)  
without the vehicle location.  
* These services are subject to conditions and  
availability.  
Consult a CITRoËn dealer.  
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Audio and Telematics  
Localised Assistance Call  
Press this button for more than  
2 seconds to request assistance  
if the vehicle breaks down.  
a voice message confirms that  
the call has been started*.  
Operation of the system  
When the ignition is switched  
If you purchased your vehicle outside  
the CITROËN dealer network, we  
invite you to have a dealer check the  
configuration of these services and, if  
desired, modified to suit your wishes.  
In a multi-lingual country, configuration  
is possible in the official national  
language of your choice.  
on, the green LEd comes on for  
3 seconds indicating that the  
system is operating correctly.  
Pressing this button again immediately cancels  
the request.  
The cancellation is confirmed by a voice  
message.  
If the orange LEd flashes: there  
is a system fault.  
If the orange LEd is on continuously: the  
backup battery must be replaced.  
In either case, contact a CITRoËn dealer.  
For technical reasons, particularly  
to improve the quality of Telematic  
services to customers, the  
manufacturer reserves the right to  
carry out updates to the vehicle's  
on-board telematic system.  
* These services are subject to conditions and  
availability.  
Consult a CITRoËn dealer.  
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