Advertisement

Advertisement

Practical information for Your Citroen C3 SUV Third Generation (2016-2024)

Practical information  
Refuelling  
Refuelling  
7
Additions of fuel must be of at least 5 litres, in  
order to be registered by the fuel gauge.  
Opening the filler cap may create a noise caused  
by an inrush of air. This vacuum is entirely  
normal, resulting from the sealing of the fuel  
system.  
Fuel tank capacity: approximately 45 or 47  
litres (petrol) or 42 or 50 litres (Diesel).  
Reserve level: approximately 5 litres.  
Low fuel level  
When the low fuel level is reached, one of  
these warning lamps comes on on the  
► Remove the filler cap and hang it on its  
carrier (on the filler flap).  
instrument panel, accompanied by an onscreen  
message and an audible signal. When it first  
comes on, about 5 litres of fuel remain.  
► Introduce the filler nozzle and push it in as  
far as possible before starting to refuel (risk of  
blowback).  
Depending on equipment, the low fuel  
level may only be indicated by a red  
warning lamp.  
► Fill the tank.  
Do not continue past the third cut-off of the  
nozzle, as this may cause malfunctions.  
► Refit the filler cap.  
► Turn the key to the right then remove it from  
the filler cap, or turn the filler cap manually to the  
right (depending on version).  
To refuel in complete safety:  
You must switch off the engine.  
► Open the fuel filler flap.  
Take care to select the pump that delivers the  
correct fuel type for the vehicle's engine (see a  
reminder label on the inside of the filler flap).  
► Insert the key in the filler cap then turn it to  
the left, or turn the filler cap manually to the left  
(depending on version).  
Until sufficient fuel is added, this warning lamp  
appears every time the ignition is switched on,  
accompanied by an onscreen message and  
an audible signal. When driving, this message  
and audible signal are repeated with increasing  
frequency as the fuel level drops towards 0.  
You must refuel as soon as possible to avoid  
running out of fuel.  
► Push the filler flap to close it.  
If you have put in the wrong fuel for the  
vehicle, you must have the fuel tank  
drained and filled with the correct fuel before  
starting the engine.  
For more information on Running out of fuel  
(Diesel), refer to the corresponding section.  
The vehicle is fitted with a catalytic converter, a  
device which helps to reduce the level of harmful  
emissions in the exhaust gases.  
For petrol engines, you must use unleaded  
fuel.  
Stop & Start  
Never refuel with the engine in STOP  
mode; you must switch off the ignition.  
The filler neck is narrower, admitting unleaded  
petrol nozzles only.  
99  
Practical information  
It remains possible to use a fuel jerrycan  
to fill the tank.  
Paraffinic Diesel fuel conforming to the EN15940  
standard.  
Fuel cut-off  
Your vehicle is equipped with a safety device  
which cuts off the fuel supply in the event of a  
collision.  
The use of any other type of (bio) fuel  
(vegetable or animal oils, pure or diluted,  
domestic fuel, etc.) is strictly prohibited (risk  
of damage to the engine and fuel system).  
Travelling abroad  
As Diesel fuel pump nozzles may be  
different in other countries, the presence  
of the misfuel prevention device may make  
refuelling impossible.  
Before travelling abroad, it is advisable to  
check with a CITROËN dealer if the vehicle is  
suitable for the distribution equipment of the  
countries visited.  
Misfuel prevention (Diesel)  
(Depending on country of sale.)  
This mechanical device prevents filling the tank  
of a Diesel vehicle with petrol.  
Located in the filler neck, the misfuel prevention  
device is visible when the filler cap is removed.  
The only fuel additives authorised for use  
are those that meet the B715001 (petrol)  
or B715000 (Diesel) standards.  
Operation  
Diesel at low temperature  
At temperatures below 0 °C (+32 °F), the  
formation of paraffins in summer-type Diesel  
fuels could prevent the engine from operating  
correctly. In these temperature conditions, use  
winter-type Diesel fuel and keep the fuel tank  
more than 50 % full.  
At temperatures below -15 °C (+5 °F) to avoid  
problems starting, it is best to park the vehicle  
under shelter (heated garage).  
Compatibility of fuels  
Petrol fuels conforming to the EN228 standard  
containing up to 5% and 10% ethanol  
respectively.  
Diesel fuels conforming to the EN590, EN16734  
and EN16709 standards and containing up to  
7%, 10%, 20% and 30% fatty acid methyl ester  
respectively. The use of B20 or B30 fuels, even  
occasionally, imposes special maintenance  
conditions referred to as "Arduous conditions".  
Travelling abroad  
Certain fuels could damage your vehicle’s  
engine.  
When a petrol filler nozzle is inserted into the  
fuel filler neck of a Diesel vehicle, it comes into  
contact with the flap. The system remains closed  
and prevents filling.  
Do not persist but introduce a Diesel type  
filler nozzle.  
In certain countries, the use of a particular  
fuel may be required (specific octane rating,  
specific trade name, etc.) to ensure correct  
operation of the engine.  
For all additional information, consult a dealer.  
100  
Practical information  
performed by a CITROËN dealer or a  
► Fit the chains following the instructions  
provided by the manufacturer.  
► Move off gently and drive for a few moments,  
without exceeding 31 mph (50 km/h).  
► Stop the vehicle and check that the snow  
chains are correctly tightened.  
Snow chains  
7
qualified workshop.  
In wintry conditions, snow chains improve  
traction as well as the behaviour of the vehicle  
when braking.  
If not fitted by a CITROËN dealer, it  
must still be fitted in accordance with the  
manufacturer's instructions.  
Certain driving or manoeuvring aid functions  
are automatically deactivated if an approved  
towing system is used.  
The snow chains must be fitted only to  
the front wheels. They must never be  
fitted to "space-saver" type spare wheels.  
It is strongly recommended that before  
you leave, you practise fitting the snow  
chains on a level and dry surface.  
Observe the maximum authorised  
towable weight, indicated on the vehicle's  
registration certificate, the manufacturer's  
label as well as in the Technical data section  
of this guide.  
Complying with the maximum authorised  
nose weight (towball) also includes the  
use of accessories (bicycle carriers, tow  
boxes, etc.).  
Take account of the legislation specific to  
each country on the use of snow chains  
and the maximum authorised speed.  
Avoid driving with snow chains on roads  
that have been cleared of snow to avoid  
damaging the vehicle's tyres and the road  
surface. If the vehicle is fitted with alloy  
wheels, check that no part of the chain or its  
fixings is in contact with the wheel rim.  
Use only the chains designed to be fitted to the  
type of wheel fitted to the vehicle:  
Original tyre size  
185/65 R15  
Chain types  
Maximum 9 mm link  
195/65 R15  
Towing device  
Load distribution  
Observe the legislation in force in the  
country where you are driving.  
205/55 R16  
205/50 R17  
Cannot be fitted with  
chains  
► Distribute the load in the trailer so that the  
heaviest items are as close as possible to the  
axle, and the nose weight approaches the  
maximum permitted without exceeding it.  
Air density decreases with altitude, thus reducing  
engine performance. The maximum load which  
can be towed must be reduced by 10% per  
1,000 metres of altitude.  
Blanking plug  
If your vehicle is equipped with a blanking plug, it  
must be removed before towing.  
For more information on snow chains, contact a  
CITROËN dealer or a qualified workshop.  
Installation tips  
To t the chains during a journey, stop the  
vehicle on a flat surface on the side of the road.  
► Apply the parking brake and position any  
wheel chocks under the wheels to prevent  
movement of the vehicle.  
Use towing devices and their genuine  
wiring harnesses approved by CITROËN.  
It is recommended that the installation be  
101  
Practical information  
After switching off the engine, you can still  
use functions such as the audio and telematic  
system, the wipers and the dipped beam  
headlamps or courtesy lamps, for a combined  
duration of approximately 40 minutes.  
A flat battery prevents the engine from  
starting.  
For more information on the 12 V battery,  
refer to the corresponding section.  
Switching to this mode  
Roof bars  
A message appears in the instrument panel  
screen indicating that the vehicle has switched to  
economy mode and the active functions are put  
on standby.  
As a safety measure and to avoid  
damaging the roof, it is essential to use  
the transverse bars approved for the vehicle.  
Observe the instructions on fitting and use  
contained in the guide supplied with the roof  
bars.  
It is located behind the lower air intake grille.  
Contact your CITROËN dealer or a qualified  
workshop to have it removed.  
If a telephone call is being made at this  
time, it will be maintained for around 10  
minutes with the Bluetooth hands-free system  
of your audio system.  
Load reduction mode  
Maximum load distributed over the roof  
bars, for a loading height not exceeding  
40 cm: 70 kg.  
As this value may change, please verify the  
maximum load quoted in the guide supplied  
with the roof bars.  
If the height exceeds 40 cm, adapt the speed  
of the vehicle to the profile of the road to  
avoid damaging the roof bars and the fixings  
on the vehicle.  
Be sure to refer to national legislation in order  
to comply with the regulations for transporting  
objects that are longer than the vehicle.  
System which manages the use of certain  
functions according to the level of charge  
remaining in the battery.  
Exiting the mode  
These functions are automatically reactivated the  
next time the vehicle is used.  
When the vehicle is being driven, the load  
reduction function temporarily deactivates certain  
functions, such as air conditioning, heated rear  
screen, etc.  
The deactivated functions are reactivated  
automatically as soon as conditions permit.  
To restore the use of these functions  
immediately, start the engine and let it run:  
– For less than 10 minutes, to use the  
equipment for approximately 5 minutes.  
– For more than 10 minutes, to use the  
equipment for approximately 30 minutes.  
Let the engine run for the specified duration to  
ensure that the battery charge is sufficient.  
To recharge the battery, avoid repeatedly or  
continuously restarting the engine.  
Energy economy mode  
This system manages the duration of use of  
certain functions, in order to conserve a sufficient  
level of charge in the battery with the ignition off.  
Recommendations  
Distribute the load uniformly, taking care  
to avoid overloading one of the sides.  
102  
Practical information  
Arrange the heaviest part of the load as close  
as possible to the roof.  
Secure the load firmly.  
Drive gently: the vehicle will be more  
susceptible to the effects of side winds and its  
stability may be affected.  
Regularly check the security and tight  
fastening of the roof bars, at least before each  
trip.  
Opening  
Bonnet  
7
Stop & Start  
Before doing anything under the bonnet,  
you must switch off the ignition to avoid any  
risk of injury resulting from an automatic  
change to START mode.  
Remove the roof bars once they are no longer  
needed.  
► Open the left-hand front door.  
► Pull the interior release lever, located at the  
bottom of the door frame, towards you.  
The location of the interior bonnet  
release lever prevents the bonnet being  
opened when the left-hand front door is  
closed.  
Fitting directly to the roof  
When the engine is hot, handle the  
exterior safety catch and the bonnet stay  
with care (risk of burns), using the protected  
area.  
When the bonnet is open, take care not to  
damage the safety catch.  
Do not open the bonnet under very windy  
conditions.  
► Lift the exterior safety catch and raise the  
You must only attach the transverse bars to  
the four fixing points located on the roof frame.  
These points are concealed by the vehicle doors  
when the doors are closed.  
bonnet.  
Cooling of the engine when stopped  
The engine cooling fan may start after  
the engine has been switched off.  
The roof bar fixings have a stud which must be  
inserted into the opening of each fixing point.  
Take care with objects or clothing that  
could be caught in the blades of the fan!  
103  
Practical information  
recommended that exposure to water (rain,  
washing, etc.) be limited.  
Diesel engine  
Engine compartment  
The engine represented is an example given for  
illustration purposes only.  
The locations of the following elements may  
vary:  
– Air filter.  
– Engine oil dipstick.  
– Engine oil filler cap.  
1. Screenwash fluid reservoir  
2. Engine coolant reservoir  
3. Brake fluid reservoir  
4. Battery  
Petrol engine  
► Unclip the stay from its housing and place it  
in the support slot to hold the bonnet open.  
5. Remote earth point (-)  
6. Fusebox  
7. Air filter  
Closing  
► Hold the bonnet and pull out the stay from the  
support slot.  
8. Engine oil filler cap  
9. Engine oil dipstick  
10. Priming pump*  
► Clip the stay in its housing.  
► Lower the bonnet and release it near the end  
of its travel.  
The Diesel fuel system operates under  
very high pressure.  
► Pull on the bonnet to check that it is locked  
correctly.  
All work on this circuit must be carried out  
only by a CITROËN dealer or a qualified  
workshop.  
Because of the presence of electrical  
equipment under the bonnet, it is strongly  
* Depending on engine.  
104  
Practical information  
Engine oil  
Checking levels  
Check all of the following levels regularly in  
accordance with the manufacturer's service  
schedule. Top them up if required, unless  
otherwise indicated.  
If a level drops significantly, have the  
corresponding system checked by a CITROËN  
dealer or a qualified workshop.  
7
The level is checked, with the engine  
having been switched off for at least 30  
minutes and on level ground, either using the oil  
level indicator in the instrument panel when the  
ignition is switched on (for vehicles equipped  
with an electric gauge), or using the dipstick.  
It is normal to top up the oil level between two  
services (or oil changes). It is recommended  
that you check the level, and top up if necessary,  
every 3,000 miles (5,000 km).  
A = MAX  
B = MIN  
Do not start the engine if the level is:  
– above mark A: contact a CITROËN dealer or a  
qualified workshop.  
– below mark B: top up the engine oil  
immediately.  
The fluids must comply with the  
manufacturer's requirements and with  
the vehicle's engine.  
In order to maintain the reliability of the  
engine and emissions control system,  
never use additives in the engine oil.  
Take care when working under the  
bonnet, as certain areas of the engine  
may be extremely hot (risk of burns) and the  
cooling fan could start at any time (even with  
the ignition off).  
Oil grade  
Before topping up the oil or changing  
the oil, check that the oil is the correct  
grade for your engine and conforms to the  
manufacturer's recommendations.  
Checking using the dipstick  
For the location of the dipstick, please refer  
to the illustration of the corresponding engine  
compartment.  
Take the dipstick by its coloured grip and pull  
it out completely.  
► Wipe the end of the dipstick using a clean,  
non-fluffy cloth.  
► Refit the dipstick and push fully down, then  
pull it out again to make the visual check: the  
correct level is between marks A and B.  
Topping up the engine oil level  
Used products  
The location of the oil filler cap is shown in the  
corresponding underbonnet layout view.  
► Add oil in small quantities, avoiding any spills  
on engine components (risk of fire).  
► Wait a few minutes before checking the level  
again using the dipstick.  
► Add more oil if necessary.  
► After checking the level, carefully refit the oil  
filler cap and the dipstick in its tube.  
Avoid prolonged contact of used oil or  
fluids with the skin.  
Most of these fluids are harmful to health and  
very corrosive.  
Do not discard used oil or fluids into  
sewers or onto the ground.  
Empty used oil into the containers reserved  
for this purpose at a CITROËN dealer or a  
qualified workshop.  
During the 30 minutes after topping up  
the oil, the check performed with the oil  
105  
Practical information  
level indicator in the instrument panel when  
the ignition is switched on is not valid.  
In order to avoid the risk of scalding if you need  
to top up in an emergency, wrap a cloth around  
the cap and unscrew the cap by two turns to  
allow the pressure to drop.  
Once the pressure has dropped, remove the cap  
and top up to the required level.  
Diesel fuel additive (Diesel  
with particle filter)  
On reaching the minimum level in the  
particle filter additive tank, this warning  
lamp comes on fixed, accompanied by an  
audible warning and a message warning that the  
additive level is too low.  
Brake fluid  
The level of this fluid should be close to  
the "MAX" mark. If not, check the brake  
pad wear.  
To know how often the brake fluid should be  
replaced, refer to the manufacturer's servicing  
schedule.  
Cooling of the engine when stopped  
The engine cooling fan may start after  
the engine has been switched off.  
Take care with objects or clothing that  
could be caught in the blades of the fan!  
Topping up  
This additive must be topped up without delay by  
a CITROËN dealer or a qualified workshop.  
Clean the cap before removing it to refill.  
Use only DOT4 brake fluid from a sealed  
container.  
AdBlue (BlueHDi)  
An alert is triggered when the reserve level is  
reached.  
For more information on the AdBlue range  
indicators, refer to the corresponding section.  
To avoid the vehicle being immobilised in  
accordance with regulations, you must top up the  
AdBlue tank.  
Screenwash fluid  
Top up to the required level when  
necessary.  
Engine coolant  
It is normal to top up this fluid between  
two services.  
Fluid specification  
The fluid must be topped up with a ready-to-use  
mixture.  
In winter (temperatures below zero), a liquid  
containing an agent to prevent freezing must  
be used which is appropriate for the prevailing  
conditions, in order to protect the elements of the  
system (pump, tank, ducts, jets, etc.).  
The check and top-up must only be done with  
the engine cold.  
A low level presents a risk of serious damage to  
the engine.  
The level of this fluid should be close to the  
"MAX" mark but should never exceed it.  
If the level is close to or below the "MIN” mark, it  
is essential to top up.  
When the engine is hot, the temperature of this  
fluid is regulated by the fan.  
For more information on the Supply of AdBlue,  
refer to the corresponding section.  
Checks  
Unless otherwise indicated, check these  
components in accordance with the  
manufacturer's service schedule and according  
to your engine.  
Filling with pure water is prohibited under  
all circumstances (risk of freezing,  
limestone deposits, etc.).  
As the cooling system is pressurised, wait at  
least one hour after switching off the engine  
before carrying out any work.  
Otherwise, have them checked by a CITROËN  
dealer or a qualified workshop.  
106  
Practical information  
Following prolonged operation of the  
vehicle at very low speed or at idle, you  
may, in exceptional circumstances, notice the  
emission of water vapour at the exhaust while  
accelerating. This has no impact on the  
vehicle’s behaviour or the environment.  
Only use products recommended by  
CITROËN or products of equivalent  
quality and specification.  
In order to optimise the operation of  
components as important as those in the  
braking system, CITROËN selects and offers  
very specific products.  
city driving), change it twice as often, if  
necessary.  
7
A clogged passenger compartment filter  
can adversely affect air conditioning  
system performance and generate  
undesirable odours.  
New vehicle  
Air filter  
During the first few particle filter  
regeneration operations, you may notice a  
"burning" smell. This is perfectly normal.  
12 V battery  
Depending on the environment and the  
use of the vehicle (e.g. dusty atmosphere,  
city driving), change it twice as often, if  
necessary.  
The battery does not require any  
maintenance.  
However, check regularly that the terminals  
are correctly tightened (versions without quick  
release terminals) and that the connections are  
clean.  
Manual gearbox  
The gearbox does not require any  
maintenance (no oil change).  
Oil filter  
Change the oil filter each time the engine  
oil is changed.  
For more information on the precautions  
to take before any work on the 12 V  
battery, refer to the corresponding section.  
Automatic gearbox  
The gearbox does not require any  
maintenance (no oil change).  
Particle filter (Diesel)  
When the particle filter is approaching  
saturation, this warning lamp comes on  
temporarily, accompanied by a message warning  
of the risk of filter clogging.  
Versions equipped with Stop & Start are  
fitted with a 12 V lead-acid battery of  
specific technology and specification.  
Its replacement should be carried out only by  
a CITROËN dealer or a qualified workshop.  
Brake pads  
Brake wear depends on the style of  
driving, particularly in the case of vehicles  
used in town, over short distances. It may be  
necessary to have the condition of the brakes  
checked, even between vehicle services.  
Unless there is a leak in the circuit, a drop in the  
brake fluid level indicates that the brake pads  
are worn.  
As soon as the traffic conditions permit,  
regenerate the filter by driving at a speed of at  
least 37 mph (60 km/h) until the warning lamp  
goes off.  
Passenger compartment  
If the warning lamp stays on, this  
indicates a low Diesel additive level.  
For more information on Checking levels,  
refer to the corresponding section.  
filter  
Depending on the environment and the  
use of the vehicle (e.g. dusty atmosphere,  
After washing the vehicle, moisture, or in  
wintry conditions, ice can form on the  
107  
Practical information  
brake discs and pads: braking efficiency may  
be reduced. Gently dab the brakes to dry and  
defrost them.  
has an adverse effect on the vehicle's road  
holding - risk of an accident!  
SCR System  
Using a liquid called AdBlue® that contains  
urea, a catalytic converter turns up to 85% of  
the nitrogen oxides (NOx) into nitrogen and  
water, which are harmless to health and the  
environment.  
Driving with worn or damaged tyres reduces the  
braking and road holding performance of the  
vehicle. It is recommended to regularly check the  
condition of the tyres (tread and sidewalls) and  
wheel rims as well as the presence of the valves.  
When the wear indicators no longer appear set  
back from the tread, the depth of the grooves is  
less than 1.6 mm; it is imperative to replace the  
tyres.  
Using different size wheels and tyres from those  
specified can affect the lifetime of tyres, wheel  
rotation, ground clearance, the speedometer  
reading and have an adverse effect on road  
holding.  
Brake disc wear  
For information on checking brake disc  
wear, contact a CITROËN dealer or a  
qualified workshop.  
The AdBlue® is contained in a special  
tank holding about 15 litres.  
Its capacity allows a driving range of  
approximately 11,200 miles (18,000 km), which  
may vary considerably depending on your  
driving style.  
An alert system is triggered once the reserve  
level is reached: it is then possible to drive for a  
further 1,500 miles (2,400 km) before the tank is  
empty and the vehicle blocked.  
Manual parking brake  
If you notice excessive brake lever travel  
or decreased effectiveness, the parking  
brake must be adjusted, even between two  
services.  
This system must be checked by a CITROËN  
dealer or a qualified workshop.  
Fitting different tyres on the front and rear axles  
can cause the ESC to mistime.  
For more information on the Warning  
and indicator lamps and the associated  
alerts, or the Indicators, please refer to the  
corresponding sections.  
Wheels and tyres  
The inflation pressure of all tyres,  
including the spare wheel, must be  
checked on "cold” tyres.  
The pressures indicated on the tyre pressure  
label are valid for "cold" tyres. If you have driven  
for more than 10 minutes or more than 6 miles  
(10 kilometres) at over 31 mph (50 km/h), add  
0.3 bar (30 kPa) to the values indicated on the  
label.  
AdBlue® (BlueHDi)  
To respect the environment and ensure  
Once the AdBlue® tank is empty, a  
system required by legislation prevents  
starting of the engine.  
If the SCR system is faulty, the level of  
emissions from the vehicle will no longer meet  
the Euro 6 standard: the vehicle becomes  
polluting.  
In the event of a confirmed SCR system  
malfunction, it is essential to visit a CITROËN  
dealer or a qualified workshop. After 680  
compliance with the Euro 6 standard, without  
adversely affecting the performance or fuel  
consumption of its Diesel engines, CITROËN  
has taken the decision to equip its vehicles  
with a system that associates SCR (Selective  
Catalytic Reduction) with a Diesel Particle Filter  
(DPF) for the treatment of exhaust gases.  
Under-inflation increases fuel  
consumption. Non-compliant tyre  
pressure causes premature wear on tyres and  
108  
Practical information  
miles (1,100 km), a device is automatically  
activated to prevent the engine from starting.  
In both cases, a range indicator indicates  
the distance that can be travelled before the  
vehicle is stopped.  
Recommendations on storage  
Procedure  
7
AdBlue® freezes at about -11°C and deteriorates  
above +25°C. Containers should be stored in a  
cool area and protected from direct sunlight.  
Under these conditions, the fluid can be kept for  
at least a year.  
Before starting the top-up procedure, ensure that  
the vehicle is parked on a flat and level surface.  
In wintry conditions, ensure that the temperature  
of the vehicle is above -11 °C. Otherwise, the  
AdBlue® may be frozen and therefore cannot  
be poured into its tank. Park your vehicle in a  
warmer area for a few hours to allow the top-up  
to be carried out.  
Freezing of the AdBlue®  
AdBlue® freezes at temperatures below  
around -11°C.  
The SCR system includes a heater for the  
AdBlue® tank, allowing you to continue driving  
in very cold conditions.  
If the fluid has frozen, it can be used once it has  
completely thawed out at room temperature.  
Never store AdBlue® containers in your  
vehicle.  
Never pour AdBlue® into the Diesel fuel  
tank.  
Precautions for use  
If any AdBlue® is splashed, or if there are  
any spillages on the bodywork, rinse  
immediately with cold water or wipe with a  
damp cloth.  
AdBlue® is a urea-based solution. This fluid is  
non-flammable, colourless and odourless (when  
kept in a cool place).  
Supply of AdBlue®  
It is recommended that the AdBlue® be topped  
up as soon as the first alert is issued indicating  
that the reserve level has been reached.  
In the event of contact with the skin, wash the  
affected area with soap and running water. In the  
event of contact with the eyes, immediately rinse  
the eyes with large amounts of water or with an  
eye wash solution for at least 15 minutes. Seek  
medical attention if you feel a persistent burning  
sensation or irritation.  
If swallowed, immediately wash out the mouth  
with clean water and then drink plenty of water.  
In certain conditions (high temperature, for  
example), the risk of release of ammonia cannot  
be excluded: do not inhale the fluid. Ammonia  
vapours have an irritant effect on mucous  
membranes (eyes, nose and throat).  
If the fluid has crystallised, clean it off using a  
sponge and hot water.  
For the correct operation of the SCR  
system:  
– Use only AdBlue® fluid that meets the ISO  
22241 standard.  
– Never transfer AdBlue® to another container  
as it would lose its purity.  
– Never dilute AdBlue® with water.  
Important: in the event of a top-up after  
a breakdown because of a lack of  
AdBlue, it is essential to wait around 5  
minutes before switching on the ignition,  
without opening the driver’s door,  
unlocking the vehicle, introducing the key  
into the ignition switch, or introducing the  
key of the “Keyless Entry and Starting”  
system into the passenger compartment.  
Switch on the ignition, then wait for 10  
seconds before starting the engine.  
It is possible to obtain AdBlue® from a CITROËN  
dealer or a qualified workshop.  
Never top up from an AdBlue® dispenser  
reserved for heavy goods vehicles.  
Store AdBlue® out of the reach of  
children, in its original container.  
109  
Practical information  
► Switch off the ignition and remove the key  
from the switch to switch off the engine.  
or  
► With Keyless Entry and Starting, press the  
"START/STOP" button to switch off the engine.  
contents of the bottle or container into the  
vehicle's AdBlue tank.  
► With an AdBlue® pump: introduce the nozzle  
and fill the tank until the automatic cut-off of the  
nozzle.  
road, in an automatic car wash, or being  
transported by rail or sea freight, etc.).  
The procedure varies according to the type of  
gearbox and parking brake.  
With automatic gearbox and  
manual parking brake  
In order not to overfill the AdBlue® tank:  
– Add between 10 and 13 litres using  
AdBlue® containers.  
/
– Stop after the nozzle’s first automatic cut-  
out, if you are refilling at a service station.  
Release procedure  
► With the vehicle stationary and the engine  
running, select mode N and switch off the  
ignition.  
If the AdBlue® tank is completely empty  
– which is confirmed by the “Top  
up AdBlue: Starting impossible” message – it  
is essential to add at least 5 litres.  
Within 5 seconds:  
► Switch on the ignition again.  
► While depressing the brake pedal, move the  
push selector forwards or backwards to confirm  
mode N.  
After refilling  
► Refit the blue cap to the tank filler and turn it  
clockwise as far as it will go (one sixth of a turn).  
► Close the fuel filler flap.  
► Switch off the ignition.  
If the 5-second time limit is exceeded, the  
gearbox engages mode P; it is then necessary to  
restart the procedure.  
Do not dispose of AdBlue® bottles or  
containers in the household waste.  
Place them in a container reserved for this  
purpose or take them back to where you  
purchased them.  
Reverting to normal operation  
► With the vehicle unlocked and the fuel filler  
flap open, turn the blue cap of the AdBlue® tank  
a quarter turn anti-clockwise.  
► Press button P on the selector.  
Keyless Entry and Starting  
You must not depress the brake pedal  
while switching the ignition on or off. If you do,  
the engine will start, requiring you to restart  
the procedure.  
Filling up  
► With a bottle or container of AdBlue®: after  
checking the expiry date, read carefully the  
instructions on the label before pouring the  
Free-wheeling  
In certain situations, you must allow the vehicle  
to free-wheel (while being towed, on a rolling  
110  
Practical information  
estates) and mud (in wet or cold areas).  
These substances can be highly corrosive.  
Contact a CITROËN dealer or a qualified  
workshop if you require advice on removing  
stubborn stains requiring special products  
(such as tar or insect removers).  
Preferably, have paint touch-ups performed  
by a CITROËN dealer or a qualified  
workshop.  
Use a soft sponge and soapy water or a  
pH neutral product.  
Gently wipe the bodywork with a clean  
microfibre cloth.  
Apply polish with the vehicle clean and dry.  
Comply with the instructions for use stated on  
the product.  
Advice on care and  
maintenance  
7
General recommendations  
Observe the following recommendations to avoid  
damaging your vehicle.  
Exterior  
Decals  
(Depending on version)  
Never use a high-pressure jet wash in  
the engine compartment, due to the risk  
of damaging electrical components.  
Do not wash the vehicle in strong sunshine or  
extremely cold conditions.  
Interior  
Do not use a high pressure washer to  
clean the vehicle. Risk of damaging or  
detaching the decals!  
When washing the vehicle, never use a  
water hose or high-pressure washer to  
clean the interior.  
Liquids carried in cups or other open  
containers can spill, presenting a risk of  
damage if they come into contact with the  
controls in the dashboard and centre console.  
Take care!  
Use a high-flow hose at a temperature  
between 25°C and 40°C.  
Sweep the jet of water across the surface to  
be cleaned, perpendicular to it.  
When washing the vehicle at an  
automatic roller-brush car wash, be sure  
to lock the doors and, depending on version,  
remove the electronic key and deactivate the  
“hands-free” function (“Hands-Free Tailgate  
Access”).  
Rinse the vehicle with demineralised water.  
Bodywork  
High-gloss paint  
When using a pressure washer, hold the  
lance at least 30 cm from the vehicle  
(particularly when cleaning areas containing  
chipped paint, sensors or seals).  
Promptly clean up any stains containing  
chemicals liable to damage the vehicle's paint  
(including tree resin, bird droppings, insect  
secretions, pollen and tar).  
AIRBUMP® protectors  
Located on the sides of your vehicle, they protect  
the bodywork by resisting everyday bumps and  
scrapes caused by parking posts, opening doors,  
scratches, etc.  
Do not use abrasive products or  
solvents, petrol or oil to clean the  
bodywork.  
Never use an abrasive sponge to clean  
stubborn stains. Risk of scratching the  
paintwork!  
If justified by the environment, clean the  
vehicle more frequently to remove salty  
deposits (in coastal areas), soot (in industrial  
Do not apply polish in strong sunshine, or to  
plastic or rubber parts.  
111  
Practical information  
Maintenance of AIRBUMP®  
The AIRBUMP® do not require any  
specific maintenance.  
Clean them using water or one of the  
products available from a CITROËN dealer.  
To protect the AIRBUMP® against premature  
ageing, do not use polish.  
112