Get Access Guide for Citroen C4 Grand Picasso SUV Second Generation (2013-2022)

Access

Electronic key

Remote control

2

Unlocking the vehicle

Unlocking the vehicle and

opening the boot

ꢀ

Make a long press on this

Complete unlocking

button to unlock the vehicle

and, depending on version,

release the tailgate or open the

motorised tailgate.

ꢀ

Press this button.

Settings for the motorised tailgate can be

adjusted in the "Driving assistance" menu,

then " Vehicle settings ".

Selective unlocking

ꢀ

To unlock only the driver's door,

press this button once.

Motorised operation is activated by default.

System which permits remote locking or

unlocking of the vehicle as well as opening the

boot and, depending on version, operation of

the alarm.

It also allows the location and starting of the

vehicle as well as providing protection against

theft.

ꢀ

To unlock the other doors and the boot,

press this button again.

The setting of the selective unlocking is done in

the "Driving assistance" menu, then "Vehicle

settings".

The electronic key includes an integral back-up

emergency key.

The direction indicators flash for a few

seconds. The door mirror spot lamps

come on. Depending on version, the

door mirrors unfold, the welcome

lighting comes on, the alarm is

deactivated.

Complete unlocking is activated by default.

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Access

Locking the vehicle

Normal locking

ꢀ

Press this button.

If a door or the boot is not properly

closed, locking does not take place.

Nevertheless, the alarm (if fitted) will be

fully activated after around 45 seconds.

If the vehicle is unlocked by mistake

and no action is taken on the doors or

boot, the vehicle will lock itself again

automatically after about thirty seconds.

if the alarm had already been activated,

it will not be reactivated automatically.

The automatic folding and unfolding

of the door mirrors can be deactivated

by a CITROËN dealer or a qualified

workshop.

Holding the button allows the

windows to be raised to the

desired position.

Ensure that nothing could prevent the

correct closing of the windows.

Be aware of children when operating

the windows.

The direction indicators come on for a

few seconds.

Depending on your version, the door

mirrors fold, the alarm is activated.

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Access

2

Locating your vehicle

This function allows you to identify your vehicle

from a distance, particularly in poor light. Your

vehicle must be locked.

Deadlocking

Deadlocking renders the interior door

controls inoperative.

It also deactivates the manual central

locking button.

ꢀ

Press this button.

Therefore, never leave anyone inside

the vehicle when it is deadlocked.

This will switch on the courtesy lamps and the

direction indicators will flash for about

10 seconds.

ꢀ

With the vehicle unlocked, press

this button.

ꢀ

Within five seconds, press this button again

to deadlock the vehicle.

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Access

"Keyless Entry and Starting" system

Unlocking the vehicle

Selective unlocking

ꢀ

To unlock only the drivers door, with the

electronic key on your person, pass your

hand behind the driver's door handle. Pull

the door handle to open.

ꢀ

To unlock the complete vehicle, pass your

hand behind one of the door handle of the

front passenger door with the electronic

key close to the passenger door, or

press the tailgate opening control with

the electronic key close to the rear of the

vehicle.

System that allows the opening, closing

and starting of the vehicle while keeping the

Complete unlocking

electronic key on your person.

ꢀ

With the electronic key on your person

and in the defined zone A, pass your hand

behind the door handle of one of the front

doors to unlock the vehicle or press the

tailgate opening control.

The electronic key can also be used

as a remote control; refer to the "Key /

remote control" section.

Activation or deactivation of the selective

unlocking is done in the "Driving assistance"

menu, then "Vehicle settings".

Pull the door handle to open the door.

By default, complete unlocking is activated.

The direction indicators flash for

a few seconds.

Depending on version, the door mirrors

unfold, the welcome lighting comes on,

the alarm is deactivated.

For reasons of safety and theft

protection, do not leave your electronic

key in the vehicle, even when you are

close to it.

It is recommended that you keep it on

your person: in a pocket, bag, ...

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Access

Locking the vehicle

2

Normal locking

ꢀ

With the electronic key in the defined

zone A, press with a finger or thumb on

one of the door handles (at the markings)

or press the locking button on the tailgate.

Maintaining pressure allows the windows to

be raised to the desired position.

Ensure that nothing could prevent the

correct operation of the windows.

Be aware of children when operating

the windows.

The direction indicators come on for a

few seconds.

Depending on your version, the door

mirrors fold, the alarm is activated.

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Access

By the doors:

Deadlocking renders the interior door

controls inoperative.

It also deactivates the manual central

control button.

Therefore, never leave anyone inside

the vehicle when it is deadlocked.

ꢀ

With the electronic key in the defined

zone A, press a finger or thumb on one of

the front door handles (at the markings) or

the locking button located on the tailgate to

lock the vehicle.

ꢀ

Within five seconds, press the door handle

or the locking button located on the tailgate

again to deadlock the vehicle.

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Access

2

If one of the doors or the boot is still

open or if the electronic key for the

Keyless Entry and Starting system has

been left inside the vehicle, the central

locking does not take place.

As a safety measure (children on

board), never leave the vehicle without

taking the key for the Keyless Entry and

Starting system, even for a short period.

Be aware of the risk of theft when the

key for the Keyless Entry and Starting

system is in one of the defined zones

with the vehicle unlocked.

In order to preserve the battery in the

electronic key and the vehicle's battery,

the "Hands-free" functions are put into

long-term standby after 21 days without

use. To restore these functions, press

one of the remote control buttons or

start the engine with the electronic key

in the reader (see the "Starting with

the Keyless Entry and Starting system"

section).

However, the alarm (if present) will be

fully activated after about 45 seconds.

If the vehicle is unlocked by mistake

and with no action on the doors or boot,

the vehicle will lock again automatically

after about thirty seconds.

If the alarm had been activated

previously, it will not be reactivated

automatically.

Accumulations (water, dust, grime,

salt...) on the inner surface if the door

handle may affect detection.

If cleaning the inner surface of the door

handle using a cloth does not restore

detection, contact a CITROËN dealer or

a qualified workshop.

A sudden splash of water (stream of

water, high pressure jet washer, …) may

be identified by the system as the desire

to open the vehicle.

The automatic folding and unfolding

of the door mirrors can be deactivated

by a CITROËN dealer or a qualified

workshop.

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Access

Emergency procedure

Emergency unlocking/locking

using the integral key

The integral key is used to lock and unlock the

vehicle when the electronic key cannot operate

and in the event of a fault with the Keyless

Entry and Starting system:

Unlocking

Depending on your version, the

direction indicators flash for a few

seconds, the door mirrors unfold and

the welcome lighting comes on.

If the alarm was activated, the siren will

sound on opening the door with the key

(in the remote control). It stops when

the ignition is switched on.

ꢀ

Turn the key towards the front of the vehicle

to unlock the vehicle.

-

cell battery flat, vehicle battery discharged

or disconnected, ...

-

vehicle located in an area with strong

electromagnetic signals.

ꢀ

Press and hold the latch 1 to extract the

integral key 2

The integral key is also used to deactivate/

reactivate the passenger's airbag.

It provides a backup means of locking the

passenger doors.

It also allows locking of the vehicle without

activation of the alarm.

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Access

2

Normal locking

Depending on your version, the

direction indicators flash for a

few seconds, the door mirrors fold.

ꢀ

Turn the key towards the rear of the vehicle

to lock the vehicle completely.

Deadlocking

ꢀ

Turn the key towards the rear in the driver's

door lock to lock the vehicle completely.

Turn the key towards the rear again within

five seconds to deadlock the vehicle.

If your vehicle has an alarm, this

function is not activated by locking with

the integral key.

ꢀ

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Access

Remote control problem -

reinitialisation

Following disconnection of the vehicle battery,

replacement of the remote control battery or

in the event of a remote control malfunction,

you can no longer unlock, lock or locate your

vehicle.

Changing the battery of the

electronic key

Battery ref.: CR2032 / 3 volts.

A message appears in the instrument panel

screen when replacement of the battery is

needed.

Do not throw the remote control

batteries away, they contain metals

which are harmful to the environment.

Take them to an approved collection

point.

ꢀ

Place the mechanical key (integral with the

remote control) in the lock to unlock your

vehicle.

ꢀ

Unclip the cover using a small screwdriver

at the cutout.

ꢀ

Place the electronic key in the reader.

Switch on the ignition by pressing START/

STOP.

ꢀ

Lift off the cover.

Remove the flat battery from its location.

Fit the new battery into its location

observing the original direction of fitment.

Clip the cover onto the casing.

The electronic key is fully operational again.

If the problem persists, contact a CITROËN

dealer or a qualified workshop as soon as

possible.

ꢀ

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Access

Visit a CITROËN dealer with the vehicle's registration document and your personal identification documents and if possible the key code label.

The CITROËN dealer will be able to retrieve the key code and the transponder code required to order a new key.

2

Electronic key

The electronic key is a sensitive system; do not operate it while it is in your pocket as there is a possibility that it may unlock the vehicle, without

you being aware of it.

Do not repeatedly press the buttons of your electronic key out of range and out of sight of your vehicle. You run the risk of stopping it from

working and the remote control would have to be reinitialised.

The electronic key cannot operate as a remote control when it is in the reader or even when the ignition is switched on.

Locking the vehicle

Driving with the doors locked may make access to the passenger compartment by the emergency services more difficult in an emergency.

As a safety precaution (with children on board), take the electronic key with you when you leave the vehicle, even for a short time.

Electrical interference

The electronic key may not operate if close to certain electronic devices: telephone, laptop computer, strong magnetic fields, ...

Anti-theft protection

Do not make any modifications to the electronic engine immobiliser system; this could cause malfunctions.

When purchasing a second-hand vehicle

Have all of the keys in your possession paired by a CITROËN dealer, to ensure that only your keys allow your vehicle to be unlocked and started.

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Access

Central locking

Manual central

locking

Automatic central locking

of doors (anti-intrusion

security)

The doors and boot lock automatically when

driving, as soon as the speed exceeds 6 mph

(10 km/h).

To activate or deactivate this function (activated

by default):

When locking / deadlocking from the

outside

If the vehicle is locked or deadlocked

from the outside, the button is not

active.

ꢀ

with the ignition on, press this button until a

message appears in the instrument panel.

ꢀ

After normal locking, pull one of the

interior door handles to unlock the

vehicle.

If one of the doors or the boot is

open, automatic central locking does

not complete: the sound of the locks

rebounding can be heard.

ꢀ

After deadlocking, you have to use

the remote control, the Keyless Entry

and Starting system or the integral

key to unlock the vehicle.

ꢀ

Press this button to operate the central

locking of the vehicle (doors and boot) from

inside the vehicle.

Pressing the button again unlocks the

vehicle completely.

Transporting long or voluminous

objects

If you want to drive with the boot open

but the vehicle's side doors locked,

press the central locking control button

to lock the doors.

Driving with the doors locked may make

access to the passenger compartment

by the emergency services more

difficult in an emergency.

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Access

Doors

Opening

Closing

If a door is not properly closed:

2

with the engine running, this

warning lamp and a message

appear in the instrument panel

(type 1) for a few seconds,

when driving (speed above

6 mph (10 km/h)), this

warning lamp and a message,

accompanied by an audible

signal, appear in the instrument

panel (type 1 and type 2) for a

few seconds.

From outside

From inside

ꢀ

After unlocking the vehicle using the

remote control or the Keyless Entry and

Starting system, pull the door handle.

ꢀ

Pull the front or rear door lever to open the

door.

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Access

Back-up control

System allowing the doors to be locked and

unlocked manually in the event of a malfunction

of the central locking system or battery failure.

Locking the front and rear

passenger doors

Unlocking the front and rear

passenger doors

ꢀ

Open the doors.

ꢀ

Pull the interior door opening control.

For the rear doors, check that the child

lock is not on (see the "Manual child lock"

section).

Locking the driver's door

ꢀ

Insert the integral key in the latch located

on the edge of the door and turn it an

eighth of a turn to the right for the right

hand door, and to the the left for the left

hand door.

To ensure complete locking of the

vehicle, only disconnecting the battery

inhibits opening of the tailgate from the

outside.

ꢀ

Insert the integral key in the door lock, then

turn it to the rear.

You can also apply the procedure described for

the passenger doors.

Locking is effective when the slot is

horizontal.

Unlocking the driver's door

ꢀ

Close the doors and check that the vehicle

has locked correctly from the outside.

ꢀ

Insert the integral key in the door lock, then

turn it to the front.

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Access

Boot

Opening the tailgate

Closing the tailgate

ꢀ

Lower the tailgate using the interior

grips.

Release the grips and press down on the

outside of the tailgate to close it.

With the electronic key /

remote control

2

ꢀ

Make a long press on this button

to release the tailgate. If the

vehicle was locked, this action

first unlocks the vehicle.

Raise the tailgate.

If the tailgate is not properly closed:

engine running, this warning

lamp and a message appear in

the instrument panel (type 1) for

a few seconds,

-

vehicle running (speed above

6 mph (10 km/h)), this warning

lamp and a message appear

in the instrument panel (type 1

and type 2) for a few seconds,

accompanied by an audible

signal.

With the tailgate opening control

When selective unlocking is activated,

the electronic key must be close to the

rear of the vehicle.

ꢀ

With the vehicle unlocked or with the

electronic key of the Keyless Entry and

Starting system in the zone covered, press

the tailgate control A.

ꢀ

Raise the tailgate.

The tailgate is not designed to take a

bicycle carrier.

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Access

Motorised tailgate

Tailgate controls

A: Exterior control

Never place a finger in the tailgate

locking system: risk of a serious

accident!

To avoid the risk of injury, ensure that

there is no person close to the rear of

the vehicle when opening and closing

the motorised tailgate.

Check that there is enough space to allow for

the movement of the tailgate.

Activation and deactivation of the motorised

tailgate function is done in the "Driving

assistance" menu, then "Vehicle settings".

This function is deactivated by default.

Be careful of rear passengers.

The motorised tailgate has an obstacle

detection system that automatically

interrupts its operation if it contacts an

obstacle (the movement is reversed by

a few degrees to allow the tailgate to

be freed).

The tailgate is not designed to support a

bicycle carrier.

When installing a bicycle carrier on a

towbar, it is essential to deactivate the

automatic operation.

B: Interior control

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Access

Memorising an opening

position

Where height is restricted (garage with a low

ceiling, ...) it is possible to limit and memorise

the opening angle of the tailgate.

Motorised opening

Unlocking and opening the

tailgate with the electronic key /

remote control

Motorised closing

There are two possibilities:

2

ꢀ

Press and release the exterior

control A

or

ꢀ

Make a long press on this button.

ꢀ

Press and then release button B.

This memorisation is done as follows:

-

open the tailgate to the desired position,

press button B or the exterior control A for

more than 3 seconds.

Unlocking and opening the

tailgate with the Keyless Entry

and Starting system

The motorised tailgate has an anti-

pinch system that interrupts closing if it

encounters an obstacle.

Memorisation of the maximum opening position

of the tailgate is confirmed by an audible signal.

ꢀ

Press button A on the tailgate, with the

electronic key in the area of coverage.

Operation of the tailgate can be

interrupted at any time:

When selective locking is activated, the

electronic key must be near the rear of

the vehicle.

-

by pressing

one of these

two buttons,

To cancel the memorised position:

-

stop the tailgate in an intermediate position,

press button B or the exterior control A for

more than 3 seconds.

or

-

Opening the tailgate

by pressing the exterior

control A

ꢀ

After complete unlocking of the vehicle,

press control A on the tailgate.

The instruction is confirmed by an audible

signal.

After interruption of an operation,

another press on one of the controls

resumes the movement, with the

exception of a press on the remote

control button, which only allows

opening.

By default, the tailgate opens

completely or alternatively to the

memorised position.

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Access

Tailgate release

The motorised tailgate can be opened and

closed manually, even if motorisation is

activated.

System allowing the mechanical unlocking of

the boot in the event of a battery or central

locking system malfunction.

Precautions in use

In the event of an accumulation of snow

on the tailgate, clear the snow before

commanding an automatic opening of

the tailgate.

The formation of ice can block the

tailgate and prevent its opening: wait

until the ice melts with the heating of the

passenger compartment.

When opening and closing a motorised tailgate

manually, there is no assistance from gas-filled

struts. Resistance to opening and closing is

therefore entirely normal.

When washing the vehicle in an

automatic car wash, don't forget to

lock your vehicle to avoid the risk of

unexpected opening.

Repeated opening and closing of the

tailgate can cause overheating of its

electric motor, after which opening and

closing will not be possible.

Reinitialising the tailgate

This operation is necessary where there is no

movement - after detection of an obstacle, after

connecting or recharging the battery, ...

Unlocking

ꢀ

Fold back the rear seats to gain access to

the lock from inside the boot.

Insert a small screwdriver into hole A of the

lock to unlock the tailgate.

ꢀ

Open the tailgate by hand, if necessary.

Manually close the tailgate fully.

Allow 10 minutes for the motor to cool

down before operating the tailgate

again.

If the problem persists, contact a CITROËN

dealer or a qualified workshop.

Move the latch to the left.

Locking after closing

If the fault persists after closing again, the boot

will remain locked.

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Access

Alarm

System which protects and provides a deterrent against theft and break-ins. It provides the following types of monitoring:

Locking the vehicle with full

alarm system

Self-protection function

The system checks for the

disconnection of any of its components.

The alarm is triggered if the battery,

the button or the wires of the siren are

disconnected or damaged.

2

Activation

ꢀ

Switch off the ignition and get out of the vehicle.

ꢀ

Lock the vehicle using the

remote control.

For all work on the alarm system,

contact a CITROËN dealer or a

qualified workshop.

or

ꢀ

Lock the vehicle using the "Keyless Entry

and Starting" system.

-

Exterior perimeter

The system checks for opening of the vehicle.

The alarm is triggered if anyone tries to open a

door, the boot or the bonnet...

The monitoring system is active: the indicator

lamp in the button flashes once per second and

the the direction indicators come on for about

2 seconds.

After an instruction to lock the vehicle locked

using the remote control or the Keyless Entry

and Starting system, the exterior perimeter

monitoring is activated after a delay of

5 seconds, the interior volumetric monitoring

after 45 seconds.

-

Interior volumetric

The system checks for any variation in the

volume in the passenger compartment.

The alarm is triggered if anyone breaks a

window, enters the passenger compartment or

moves inside the vehicle.

If an opening (door, boot, bonnet...) is not

closed fully, the vehicle is not locked but the

exterior perimeter monitoring will be activated

after a delay of 45 seconds, at the same time

as the interior volumetric monitoring.

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Access

Locking the vehicle

with exterior perimeter

monitoring only

Deactivate the interior volumetric monitoring

to avoid unwanted triggering of the alarm in

certain cases such as:

Deactivation

ꢀ

Press one of the unlocking buttons on the

remote control:

In the case of automatic locking of the

vehicle (which occurs after a period of

30 seconds if a door or the boot is not

opened), the monitoring system is not

reactivated automatically. To reactivate

it, it is necessary to unlock the vehicle

and lock it again, using the remote

control or the "Keyless Entry and

Starting" system.

short press

long press

-

leaving a window partially open,

washing your vehicle,

changing a wheel,

Deactivation of the volumetric

monitoring

or

ꢀ

Switch of the ignition and within

ten seconds press this button

until its indicator lamp is on fixed.

ꢀ

Unlock the vehicle using the "Keyless Entry

and Starting" system.

OFF

The monitoring system is deactivated: the

indicator lamp in the button is off and the

direction indicators flash for about 2 seconds.

ꢀ

Get out of the vehicle.

Immediately lock the vehicle using the

remote control or the "Keyless Entry and

Starting" system.

Only the exterior perimeter protection system is

active: the indicator lamp in the button flashes

once per second.

To be effective, this deactivation must be done

every time the ignition is switched off.

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Access

Triggering of the alarm

This is indicated by sounding of the siren

and flashing of the direction indicators for

thirty seconds.

The monitoring functions remain active until

the alarm has been triggered eleven times in

succession.

Locking the vehicle without

activating the alarm

2

ꢀ

Lock or deadlock the vehicle using the key

(integral with the remote control) in the

driver's door lock.

Reactivation of the interior

volumetric monitoring

ꢀ

Deactivate the exterior perimeter

monitoring by unlocking the vehicle using

the remote control or the Keyless Entry and

Starting system.

When the vehicle is unlocked using the remote

control or the Keyless Entry and Starting

system, rapid flashing of the indicator lamp

in the button informs you that the alarm was

triggered during your absence. When the

ignition is switched on, this flashing stops

immediately.

Operating fault

When the ignition is switched on, fixed

illumination of the indicator lamp in the button

indicates a fault in the system.

Have it checked by a CITROËN dealer or a

qualified workshop.

The indicator lamp in the button goes off.

ꢀ

Reactivate the full alarm system by locking

the vehicle using the remote control or the

"Keyless Entry and Starting" system.

The indicator lamp in the button flashes once

per second again.

Failure of the remote control

Automatic activation*

2 minutes after the last door or the boot is

closed, the system is activated automatically.

To deactivate the monitoring functions:

ꢀ

Unlock the vehicle using the key (integral

with the remote control) in the driver's door

lock.

ꢀ

To avoid triggering the alarm on entering

the vehicle, first press the unlocking button

on the remote control or unlock the vehicle

using the Keyless Entry and Starting

system.

ꢀ

Open the door; the alarm is triggered.

Switch on the ignition; the alarm stops. The

indicator lamp in the button goes off.

* According to country.

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Access

Electric windows

Safety anti-pinch

To open or close the window, press or pull the

switch gently. The window stops as soon as the

switch is released.

When the window rises and meets an obstacle,

it stops and immediately partially lowers again.

In the event of unwanted opening of the

window on closing, press the switch until the

window opens completely, then pull the switch

immediately until the window closes. Continue

to hold the switch for approximately one second

after the window has closed.

1. Left hand front electric window.

2. Right hand front electric window.

3. Right hand rear electric window.

4. Left hand rear electric window.

5. Deactivating the electric window

switches located at the rear seats.

Automatic operation

The safety anti-pinch function is not active

during this operation.

To open or close the window, press or pull

switch fully: the window opens or closes

completely when the switch is released.

Pressing the switch again stops the movement

of the window.

The electric window switches remain

operational for approximately 45 seconds after

switching off the ignition.

Once this time has elapsed, the electric

windows will not operate. To reactivate them,

switch the ignition on again.

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Access

Reinitialisation of the

electric windows

Following reconnection of the battery, the

safety anti-pinch function must be reinitialised.

The safety anti-pinch function is not active

during these operations.

2

Deactivating the rear controls for

the rear windows

In the event of contact during operation

of the windows, you must reverse the

movement of the window. To do this,

press the switch concerned.

When operating the passenger electric

window switches, the driver must

ensure that nothing is preventing

correct closing of the windows.

The driver must ensure that the

passengers use the electric windows

correctly.

For the safety of your children, press

switch 5 to prevent operation of the

rear windows irrespective of their

positions.

For each window:

-

lower the window completely, then raise it,

it will rise in steps of a few centimetres with

each action. Repeat the operation until the

window closes completely,

The warning lamp in the button comes on,

accompanied by a message confirming

activation. It remains on, as long as the child

lock is deactivated.

-

continue to pull the switch for at least one

second after reaching this position, window

closed.

Be aware of children when operating

the windows.

Use of the rear electric windows from the

driver's controls remains possible.

Be aware of passengers or other

persons present when closing the

windows using the the electronic key

or the "Keyless Entry and Starting"

system.

83

Access for Your Citroen C4 Grand Picasso SUV Second Generation (2013-2022)

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