Get In the event of a breakdown Guide for Citroen C4 SUV Second Generation (2010-2018)

In the event of a breakdown

Running out of fuel (Diesel)

On vehicles fitted with Diesel engines, the fuel

BlueHDi engines

Other HDi engines

system must be primed if you run out of fuel.

For all versions other than BlueHDi, refer to the

corresponding engine compartment view.

(except BlueHDi version)

F

Fill the fuel tank with at least five litres of

Diesel.

Switch on the ignition (without starting the

engine).

Wait around 6 seconds and switch off the

ignition.

F

Add at least five litres of Diesel fuel to the

tank.

Open the bonnet.

If necessary, unclip the styling cover for

access to the priming pump.

Squeeze and release the priming pump

repeatedly until resistance is felt (there

may be resistance at the first press).

Operate the starter to start the engine

(if the engine does not start at the first

attempt, wait around 15 seconds before

trying again).

If the engine does not start after a few

attempts, operate the priming pump again

then start the engine.

F

For more information on the Diesel

misfuel prevention device, refer to the

corresponding section.

F

Repeat the operation 10 times.

Operate the starter to run the engine.

If the engine does not start first time,

don't keep trying but start the procedure

again from the beginning.

F

Refit the styling cover and clip it in place.

Close the bonnet.

238

In the event of a breakdown

Temporary puncture repair kit

This kit consists of a compressor and a sealant

cartridge.

Description of the kit

It allows the temporary repair of a tyre.

You are then able to go to the nearest garage.

It is designed to repair most punctures which

could affect the tyre, located on the tyre tread

or shoulder.

Its compressor can be used to check and

adjust the pressure of the tyre.

A. "Sealant" or "Air" position selector.

B. On "I" / off "O" switch.

C. Deflation button.

D. Pressure gauge (in bar and psi).

E. Compartment housing:

F. Sealant cartridge.

G. White pipe with cap for repair.

H. Black pipe for inflation.

I. Speed limit sticker.

Access to the kit

-

a cable with adaptor for 12 V socket,

various inflation adaptors for

accessories, such as balls,

bicycle tyres...

The speed limit sticker I must be affixed

to the vehicle's steering wheel to remind

you that a wheel is in temporary use.

Do not exceed a speed of 50 mph

(80 km/h) when driving with a tyre

repaired using this type of kit.

8

The vehicle's electric system allows the

connection of a compressor for long

enough to inflate a tyre after a puncture

repair or for inflating a small inflatable

accessory.

This kit is installed in the storage box, under the

boot floor.

239

In the event of a breakdown

Repair procedure

1. Sealing

F

Switch off the ignition.

F

Uncoil the white pipe G fully.

F

Connect the compressor's electric plug to

the vehicle's 12 V socket.

Start the vehicle and leave the engine

running.

Unscrew the cap from the white pipe.

Connect the white pipe to the valve of the

tyre to be repaired.

F

Turn the selector A to the

"sealant" position.

Check that the switch B is in

position "O".

F

Do not start the compressor before

connecting the white pipe to the tyre

valve: the sealant product would be

expelled through the pipe.

Take care, this product is harmful (e.g.

ethylene-glycol, colophony...) if swallowed

and causes irritation to the eyes.

Keep this product out of the reach of

children.

Avoid removing any foreign bodies

which have penetrated into the tyre.

240

In the event of a breakdown

F

Switch on the compressor by moving

the switch B to position "I" until the tyre

pressure reaches 2.0 bars.

The sealant is injected into the tyre under

pressure; do not disconnect the pipe from

the valve during this operation (risk of

splashing).

F

Remove the kit and screw the cap back on

the white pipe.

Tyre under-inﬂation detection

If the vehicle is fitted with tyre under-

inflation detection, the under-inflation

warning lamp will remain on after the

wheel has been repaired until the system

is reinitialised by a CITROËN dealer or

a qualified workshop.

Take care to avoid staining your vehicle

with traces of fluid. Keep the kit to hand.

Drive immediately for approximately three

miles (five kilometres), at reduced speed

(between 15 and 35 mph (20 and

60 km/h)), to plug the puncture.

Stop to check the repair and the tyre

pressure using the kit.

8

If after around 5 to 7 minutes the

pressure is not attained, this indicates

that the tyre is not repairable; contact

a CITROËN dealer or a qualified

workshop for assistance.

241

In the event of a breakdown

2. Inﬂation

F

Turn the selector A to the "air"

position.

Uncoil the black pipe H fully.

Connect the black pipe to the

valve of the wheel.

F

Connect the compressor's electric plug to

the vehicle's 12 V socket.

Start the vehicle again and leave the

engine running.

F

Adjust the pressure using the compressor

(to inflate: switch B in position "I";

to deflate: switch B in position "O" and

press button C), in accordance with the

vehicle's tyre pressure label (located on the

left hand door aperture).

F

A loss of pressure indicates that the

puncture has not been fully plugged;

contact a CITROËN dealer or qualified

workshop for assistance.

As soon as possible, go to a CITROËN

dealer or a qualified workshop.

You must inform the technician that you

have used this kit. After inspection, the

technician will advise you on whether

the tyre can be repaired or if it must be

replaced.

F

Remove and stow the kit.

Drive at reduced speed (50 mph [80 km/h]

max) limiting the distance travelled to

approximately 120 miles (200 km).

242

In the event of a breakdown

Removing the cartridge

Checking tyre pressures / inflating accessories

You can also use the compressor, without

injecting any product, to:

-

check or adjust the pressure of your tyres,

inflate other accessories (balls,

bicycle tyres...).

F

Stow the black pipe.

Detach the angled base from the white pipe.

Support the compressor vertically.

Unscrew the cartridge from the bottom.

F

Connect the compressor's electrical

connector to the vehicle's 12 V socket.

Start the vehicle and let the engine run.

Adjust the pressure using the compressor

(to inflate: switch B in position "I";

to deflate: switch B in position "O" and

press button C), according to the vehicle's

tyre pressure label or the accessory's

pressure label.

F

Beware of discharges of fluid.

The expiry date of the fluid is indicated

on the cartridge.

The sealant cartridge is designed for

single use; even if only partly used, it

must be replaced.

After use, do not discard the cartridge

into the environment, take it to an

authorised waste disposal site or a

CITROËN dealer.

F

Turn the selector A to the "Air"

position.

F

Uncoil the black pipe H fully.

Connect the black pipe to the

valve of the wheel or accessory.

If necessary, fit one of the adaptors

supplied with the kit first.

F

Remove the kit then stow it.

8

Do not forget to obtain a new sealant

cartridge, available from CITROËN

dealers or from a qualified workshop.

243

In the event of a breakdown

Spare wheel

Procedure for changing a wheel with a damaged or punctured tyre for the spare wheel, using the tools supplied with the vehicle.

Access to the tools

Wheel with trim

When removing the wheel, detach the

trim first using the wheelbrace 1 pulling

at the valve passage hole.

When refitting the wheel, refit the trim

starting by placing its notch facing the

valve and press around its edge with

the palm of your hand.

The tools are installed in the boot under the

floor.

To gain access to them:

List of tools

All of these tools are specific to your

vehicle and can vary according to

equipment.

1. Wheelbrace.

For removing the wheel trim and the wheel

fixing bolts.

2. Jack with integral handle.

For raising the vehicle.

3. Bolt cover removal tool.

For removing the bolt head protectors on

alloy wheels.

4. Socket for the security bolts (located in the

glove box).

Do not use them for any other purposes.

F

open the boot,

raise the floor,

secure it by hooking its cord on the hook

on the rear shelf support,

The jack must only be used to change a

wheel with a damaged or punctured tyre.

Do not use any jack other than the one

supplied with this vehicle.

If the vehicle does not have its original

jack, contact a CITROËN dealer or a

qualified workshop to obtain the correct

jack for it.

F

with a standard size spare wheel, unclip

and remove the box in the middle of the

wheel containing the tools,

or

F

with a "space-saver" spare wheel; lift the

wheel at the rear towards you for access to

the storage box containing the tools.

For adapting the wheelbrace to the special

"security" bolts.

The jack does not require any

maintenance.

244

In the event of a breakdown

Access to the spare wheel

For BlueHDi Diesel versions

If your vehicle has a manual parking brake,

the jack is stowed under the spare wheel and

under the storage box:

If your vehicle has an electric parking brake,

the jack is stowed in a bag placed in the boot.

The spare wheel is installed in the boot under

the floor.

F

remove the "space-saver" type spare

wheel,

Depending on version, the spare wheel may be

a standard size steel or alloy wheel; for some

countries of sale it is the "space saver" type.

For access to the spare wheel, first refer to

"Access to the tools" in this section.

F

remove the polystyrene storage box,

push the jack forward, then lift it by its rear

part.

8

If your vehicle has an electric parking

brake, only a "space saver" type of

wheel can be stowed in the boot.

245

In the event of a breakdown

Taking out the standard wheel

Putting the standard wheel back

in place

F

Unscrew the yellow central bolt.

Raise the spare wheel towards you from

the rear.

F

Tighten fully until the central bolt clicks to

retain the wheel correctly.

Put the box back in place in the centre of

the wheel and clip it.

F

Put the wheel back in its housing.

Unscrew the yellow central bolt by a few

turns then put it in place in the centre of the

wheel.

F

Take the wheel out of the boot.

Tyre under-inﬂation detection

The spare wheel is not fitted with a

sensor. The punctured wheel must be

repaired by a CITROËN dealer or a

qualified workshop.

246

In the event of a breakdown

Removing a wheel

Parking the vehicle

Immobilise the vehicle where it does not

block traffic: the ground must be level,

stable and non-slippery ground.

Apply the parking brake unless it has

been programmed to automatic mode,

switch off the ignition and engage first

gear* to lock the wheels.

Check that the braking warning lamps

in the instrument panel are on (not

flashing).

The occupants must get out of the

vehicle and wait where they are safe.

If necessary, place a chock under the

wheel diagonally opposite the wheel to

be changed.

List of operations

F

Remove the bolt cover from each of

Never go underneath a vehicle raised

using a jack; use an axle stand.

the bolts using the tool 3 (according to

equipment).

F

Fit the security socket 4 on the

wheelbrace 1 to slacken the security bolt.

Slacken the other bolts using the

wheelbrace 1 only.

8

* position P for an automatic gearbox.

247

In the event of a breakdown

F

Place the foot of the jack 2 on the ground

and ensure that it is directly below the

front A or rear B jacking point provided on

the underbody, whichever is closest to the

wheel to be changed.

F

Extend the jack 2 until its head comes into

contact with the jacking point A or B used;

the contact area A or B on the vehicle must

be engaged with the central part of the

head of the jack.

Raise the vehicle until there is sufficient

space between the wheel and the ground

to admit the spare (not punctured) wheel

easily.

F

Remove the bolts and store them in a clean

place.

Remove the wheel.

Ensure that the jack is stable. If the ground is slippery or loose, the jack may slip or drop -

Risk of injury!

Take care to position the jack only at one of the jacking points A or B under the vehicle,

ensuring that the head of the jack is centred under the contact area of the vehicle.

Otherwise, there is a risk of damage to the vehicle and/or the jack dropping - Risk of injury!

248

In the event of a breakdown

Fitting a wheel

Fitting a steel or "space-

saver" spare wheel

If your vehicle is fitted with alloy wheels,

when tightening the bolts on fitting it is

normal to notice that the washers do

not come into contact with the steel or

"space-saver" spare wheel. The wheel

is secured by the conical contact of

each bolt.

List of operations

F

Put the wheel in place on the hub.

Screw in the bolts by hand to the stop.

Pre-tighten the security bolt using the

wheelbrace 1 fitted with the security

socket 4.

F

Pre-tighten the other bolts using the

wheelbrace 1 only.

8

249

In the event of a breakdown

After changing a wheel

To store the punctured wheel in the

boot correctly, first remove the central

cover.

When using the "space-saver" type

spare wheel, do not exceed 50 mph

(80 km/h).

Have the tightening of the bolts and the

pressure of the spare wheel checked

by a CITROËN dealer or a qualified

workshop without delay.

Have the punctured wheel repaired and

replace it on the vehicle as soon as

possible.

F

Lower the vehicle fully.

Fold the jack 2 and detach it.

F

Tighten the security bolt using the

wheelbrace 1 fitted with the security

socket 4.

F

Tighten the other bolts using the

wheelbrace 1 only.

Refit the bolt covers to the bolts (according

to equipment).

Store the tools in the box.

250

In the event of a breakdown

Changing a bulb

Front lamps

The headlamps are fitted with

polycarbonate glass with a protective

coating:

F

do not clean them using a dry

or abrasive cloth, nor with a

detergent or solvent product,

use a sponge and soapy water or a

pH neutral product,

when using a high pressure washer

on persistent marks, do not keep

the lance directed towards the

lamps or their edges for too long,

so as not to damage their protective

coating and seals.

F

Model with xenon and directional

headlamps

1. Directional dipped / main beam

headlamps (D1S).

2. Direction indicators (PY21W amber).

3. Daytime running lamps / sidelamps

(P21/5W XL).

Risk of electrocution

Xenon bulbs (D1S) must be replaced

by a CITROËN dealer or a qualified

workshop.

Changing a bulb should only be done

after the headlamp has been switched

off for several minutes (risk of serious

burns).

4. Foglamps (H11).

F

Do not touch the bulb directly with

your fingers, use a lint-free cloth.

It is imperative to use only anti-

ultraviolet (UV) type bulbs to avoid

damaging the headlamp.

Always replace a failed bulb with a

new bulb with the same type and

specification.

8

251

In the event of a breakdown

Model with halogen headlamps

(type 1)

1. Direction indicators (H21 clear).

2. Dipped beam headlamps (H7).

3. Main beam headlamps (H1).

4. Daytime running lamps / sidelamps

(P21/5W XL).

Model with halogen headlamps

and LED light signature* (type 2)

1. Direction indicators (LEDs).

2. Daytime running lamps / sidelamps (LEDs).

3. Dipped beam headlamps (H7).

4. Main beam headlamps (H7).

5. Foglamps (H11).

Access to bulbs

Depending on the engine and only on the left

hand side, you must first carry out the following

operations for access to the protective covers

on the bulbs.

F

Remove the air deflector by unclipping

each of its three attachment points.

Unclip the bonnet release cable at its

two fixings.

5. Foglamps (H11).

Bulbs with lugs, type H1, H7... take care

to position them correctly to ensure the

best lighting.

Bulbs with lugs, type H1, H7... take care

to position them correctly to ensure the

best lighting.

Move the cable down.

After changing the failed bulb, remember to

put everything back in place (cable and air

deflector).

* LED: light emitting diodes.

252

In the event of a breakdown

Changing direction indicator

bulbs

Model with halogen headlamps (type 2)

For the replacement of this type of LED lamp,

contact a CITROËN dealer or a qualified

workshop.

Model with Xenon headlamps

Rapid flashing of the direction indicator

warning lamp (right or left) indicates the

failure of a bulb on that side.

F

Remove the protective cover by pulling its

tongue.

Turn the bulb holder a quarter of a turn and

pull it out.

Turn the bulb a quarter of a turn and

change it.

Model with halogen headlamps (type 1)

F

Turn the bulb holder a quarter of a turn and

pull it out.

To reassemble, carry out these operations in

reverse order.

8

F

Pull the bulb out and change it.

Amber coloured bulbs, such as the

direction indicators, must be replaced

with bulbs of identical specifications

and colour.

To reassemble, carry out these operations in

reverse order.

253

In the event of a breakdown

Changing dipped beam headlamp Changing main beam headlamp

Changing main beam headlamp

bulbs (on models with

type 2 halogen headlamps)

bulbs (on models with halogen

headlamps)

bulbs (on models with

type 1 halogen headlamps)

F

Remove the protective cover by pulling the

tab.

F

Remove the protective cover by pulling

the tab.

F

Remove the protective cover by pulling

the tab.

F

Disconnect the connector.

Spread the springs to release the bulb.

Pull the bulb out and change it.

F

Disconnect the connector.

Squeeze the springs to release the bulb.

Pull the bulb out and change it.

F

Disconnect the connector.

Pull the bulb out and change it.

To reassemble, carry out these operations in

reverse order.

To reassemble, carry out these operations in

reverse order.

To reassemble, carry out these operations in

reverse order.

When refitting, close the protective

cover carefully to preserve the sealing

of the headlamp.

254

In the event of a breakdown

Changing daytime running lamp /

sidelamp bulbs (on models

with xenon or type 1 halogen

headlamps)

Changing daytime running

lamps / sidelamps (on models

with type 2 halogen headlamps)

For the replacement of this type of LED lamp,

contact a CITROËN dealer or a qualified

workshop.

F

Remove the protective cover by pulling

the tab.

F

Disconnect the bulb connector.

Turn the bulb holder a quarter of a turn and

pull it out

F

Pull the bulb out and change it.

8

To refit, carry out these operations in reverse

order.

255

In the event of a breakdown

Changing integrated direction

indicator side repeaters

Changing the side spotlamps

(LEDs)

For the replacement of this type of light emitting

diode lamp, contact a CITROËN dealer or a

qualified workshop.

Changing foglamp bulbs

F

Introduce a flat screwdriver in the hole in

the finisher.

Pull and lever to unclip the bumper finisher

(the parking sensor stays with the finisher).

Remove the two module fixing screws and

remove it from its housing.

F

Insert a flat screwdriver towards the centre

of the repeater between the repeater and

the base of the mirror.

F

Tilt the flat screwdriver to extract the

repeater and remove it.

Disconnect the repeater connector.

F

Disconnect the bulb holder connector.

Turn the bulb holder a quarter of a turn and

extract it.

To reassemble, carry out these operations in

reverse order.

Contact a CITROËN dealer or a qualified

workshop to obtain replacement repeaters.

F

Pull the bulb and change it.

To refit, carry out these operations in reverse

order.

To replace these bulbs you may also contact a

CITROËN dealer or a qualified workshop.

256

In the event of a breakdown

Rear lamps

Model with conventional lamps

(type 1)

Model with 3D rear lamps

1. Brake lamp (P21W).

Access to rear lamps

1. Brake lamp / sidelamp (P21/5W).

2. Direction indicator (PY21W amber).

3. Reversing lamp (P21W).

2. Sidelamp (R10W).

You will need a flat screwdriver and a 10 mm

box spanner.

The four bulbs are changed from inside the

boot:

3. Direction indicator (PY21W amber).

4. Rear foglamp, offside (P21W).

5. Reversing lamp, nearside (P21W).

4. Rear foglamp (P21W).

F

open the boot,

remove the access flap from the

corresponding side trim panel,

unclip the lamp unit connector,

as a precaution, place a cloth in the bottom

of the housing to catch the nut if it is

dropped on removal,

Amber bulbs, such as those for the

direction indicators, must be replaced

by bulbs of the same rating and colour.

The lamps on the tailgate are dummy

units. They are there for aesthetic

purposes only.

F

8

F

slacken the hexagonal nut using a 10 mm

box spanner then remove the nut by hand,

carefully remove the lamp unit by pulling

out it straight out towards the rear.

257

In the event of a breakdown

Changing rear lamp bulbs

(type 1)

Changing rear lamp bulbs

(type 2)

After removing the lamp unit, carry out the

following operations to replace the failed bulb:

After removing the lamp unit, carry out the

following operations to replace the failed bulb:

To refit, carry out these operations in reverse

order.

F

remove the two bulb holder fixing screws,

spread the four tabs and remove the bulb

holder,

F

remove the three bulb holder fixing screws,

spread the three tabs and remove the bulb

holder,

Take care to engage the lamp unit in its

guides, while keeping it in line with the

vehicle.

F

turn the bulb a quarter of a turn and change it.

F

turn the bulb a quarter of a turn and change it.

Tighten sufficiently to ensure sealing,

but without forcing, so as to avoid

damaging the lamp.

258

In the event of a breakdown

Number plate lamps (W5W)

Third brake lamp (LEDs)

To facilitate the removal of the lamp, carry out

this operation with the tailgate half open.

For the replacement of this type of light emitting

diode lamp, contact a CITROËN dealer or a

qualified workshop.

F

Insert a thin screwdriver into the lens

cutout.

F

Push it outwards.

Remove the lens.

Change the faulty bulb.

To refit, press on the lens to clip it in place.

8

259

In the event of a breakdown

Changing a fuse

Access to the tools

The extraction tweezer is attached to the back

of the dashboard fusebox cover.

For access to it:

F

remove the carrier, on the back of which

the tweezer is fitted.

F

unclip the cover by pulling at the top right,

then left,

F

disengage the cover completely and turn it

over,

260

In the event of a breakdown

Changing a fuse

Before changing a fuse:

The replacement of a fuse not

mentioned in the tables below may

cause a serious malfunction of your

vehicle. Contact a CITROËN dealer or a

qualified workshop.

Installing electrical

F

the cause of the failure must be identified

and rectified,

all electrical consumers must be switched

off,

the vehicle must be immobilised with the

ignition off,

identify the failed fuse using the tables and

diagrams in the following pages.

accessories

Your vehicle's electrical system is

designed to operate with standard or

optional equipment.

Before installing other electrical

equipment or accessories on your

vehicle, contact a CITROËN dealer or a

qualified workshop.

CITROËN will not accept responsibility

for the cost incurred in repairing your

vehicle or for rectifying malfunctions

resulting from the installation of

accessories not supplied and not

recommended by CITROËN and

not installed in accordance with its

instructions, in particular when the

combined consumption of all of the

additional equipment connected

exceeds 10 milliamperes.

To replace a fuse, you must:

F

use the special tweezer to extract the fuse

from its housing and check the condition of

its filament.

Good

Failed

F

always replace the failed fuse with a fuse

of the same rating (same colour); the use

of a fuse of different rating fuse may cause

malfunctions (risk of fire).

Tweezer

If the fault recurs soon after replacing the

fuse, have the electrical system checked by a

CITROËN dealer or a qualified workshop.

8

261

In the event of a breakdown

Dashboard fuses

The fuseboxes are located in the lower

dashboard (left-hand side).

Fuse tables

Fusebox 1

Fuse N°

F8

Rating

3 A

Functions

Alarm siren, alarm ECU.

Front 12 V socket.

F13

10 A

3 A

F14

12 V socket in boot.

F16

Rear map reading lamps, glove box illumination.

Sun visor illumination, front map reading lamps.

Audio system, radio (after-market).

Rear wiper.

F17

3 A

F28

F30

F32

15 A

20 A

10 A

Access to the fuses

F

Refer to the paragraph "Access to the tools".

Hi-Fi amplifier.

262

In the event of a breakdown

Fusebox 2

Fuse N°

F36

Rating

Functions

15 A

Rear 12 V socket.

Not used.

F37

-

F38

-

Not used.

F39

Not used.

F40

25 A

230 V / 50 Hz socket.

8

263

In the event of a breakdown

Engine compartment fuses

The fusebox is placed in the engine

compartment near the battery (left-hand side).

Fuse table

Fuse N°

F19

Rating

30 A

15 A

20 A

15 A

5 A

Functions

Windscreen wipers slow / fast speed.

Front and rear screenwash pump.

Headlamp wash pump.

F20

F21

F22

Horn.

F23

Right-hand main beam headlamp.

Left-hand main beam headlamp.

Left-hand dipped headlamp.

Right-hand dipped headlamp.

F24

F27

Access to the fuses

F

Unclip the cover.

Change the fuse.

F28

5 A

For information on the special requirements

and precautions to take before changing a fuse,

refer to the start of this section.

F

When you have finished, close the cover

carefully to ensure sealing of the fusebox.

264

In the event of a breakdown

12 V battery

Procedure for starting the engine using another

battery or charging a discharged battery.

Access to the battery

After refitting the battery, the Stop & Start

system will only be active after a continuous

period of immobilisation of the vehicle,

a period which depends on the climatic

conditions and the state of charge of the

battery (up to about 8 hours).

The presence of this label, in particular

with the Stop & Start system, indicates

the use of a 12 V lead-acid battery with

special technology and specification;

the involvement of a CITROËN dealer or

a qualified workshop is essential when

replacing or disconnecting the battery.

The battery is located under the bonnet.

For access to the (+) terminal:

F

release the bonnet using the interior lever,

then the exterior safety catch,

raise the bonnet and secure it with its stay,

lift the plastic cover for access to

the (+) terminal.

F

8

265

In the event of a breakdown

Starting using another

battery

When your vehicle's battery is discharged, the

engine can be started using a slave battery

(external or on another vehicle) and jump lead

cables.

F

Start the engine of the vehicle with the

good battery and leave it running for a few

minutes.

Operate the starter on the broken down

vehicle and let the engine run.

If the engine does not start straight away,

switch off the ignition and wait a few

moments before trying again.

First check that the slave battery has a

nominal voltage of 12 V and a capacity

at least equal to that of the discharged

battery.

Do not try to start the engine by

connecting a battery charger.

Do not disconnect the (+) terminal when

the engine is running.

F

Wait until the engine returns to idle then

disconnect the jump lead cables in the

reverse order.

Refit the plastic cover to the (+) terminal, if

your vehicle has one.

F

Remove the plastic cover from

the (+) terminal, if your vehicle has one.

Connect the red cable to the positive

terminal (+) of the flat battery A, then to the

positive terminal (+) of the slave battery B.

Connect one end of the green or black

cable to the negative terminal (-) of the

slave battery B (or earth point on the other

vehicle).

F

Connect the other end of the green or black

cable to the earth point C on the broken

down vehicle (or on the engine mounting).

266

In the event of a breakdown

Charging the battery using

a battery charger

Reinitialisation after

reconnection

After any reconnection of the battery, switch on

the ignition and wait at least one minute before

starting, to allow time for the initialisation of the

electronic systems.

With Stop & Start, the battery does not

have to be disconnected for charging.

By referring to the corresponding sections, you

should set or initialise the following systems

yourself:

F

Disconnect the battery from the vehicle.

Follow the instructions for use provided by

the manufacturer of the charger.

Connect the battery starting with the

negative terminal (-).

Check that the terminals and connectors

are clean. If they are covered with sulphate

(whitish or greenish deposit), remove them

and clean them.

-

one-touch electric windows,

time and date,

audio and navigation system settings.

F

Disconnecting the (+) cable

Check that no alert message or warning lamp

comes on after switching on the ignition.

However, if minor problems persist after

carrying out these operations, contact a

CITROËN dealer or a qualified workshop.

F

Raise the locking tab D fully to release the

cable terminal clamp E.

Reconnecting the (+) cable

F

Position the open clamp E of the cable on

the positive post (+) of the battery.

Press vertically on the clamp E to position

it correctly on the battery.

Lock the clamp by spreading the

positioning lug and then lowering the tab D.

Before disconnecting the battery

Wait 2 minutes after switching off the ignition

before disconnecting the battery.

Close the windows and the doors before

disconnecting the battery.

8

Do not apply excessive force on the

tab as locking will not be possible if the

clamp is not positioned correctly; start

the procedure again.

267

In the event of a breakdown

Do not push the vehicle to start the

engine if your vehicle has an automatic

gearbox.

Some functions are not available if the

battery is not sufficiently charged.

Protect your eyes and face before

handling the battery.

All operations on the battery must be

carried out in a well ventilated area and

away from naked flames and sources

of sparks, so as to avoid the risk of

explosion or fire.

Do not try to charge a frozen battery;

the battery must first be thawed out to

avoid the risk of explosion. If the battery

has been frozen, before charging have

it checked by a CITROËN dealer or a

qualified workshop who will check that

the internal components have not been

damaged and the casing is not cracked,

which could cause a leak of toxic and

corrosive acid.

The batteries contain harmful substances

such as sulphuric acid and lead. They

must be disposed of in accordance

with regulations and must not, in any

circumstances, be discarded with household

waste.

Take used remote control batteries and

vehicle batteries to a special collection point.

It is advisable to disconnect the battery if

the vehicle is to be left unused for more

than one month.

Do not reverse the polarity and use only

a 12 V charger.

Do not disconnect the terminals while

the engine is running.

Do not charge the batteries without

disconnecting the terminals first.

Wash your hands afterwards.

268

In the event of a breakdown

Towing the vehicle

Procedure for having your vehicle towed or for towing another vehicle using a removable towing eye.

Access to the tools

General recommendations

Observe the legislation in force in your

country.

In the following cases, you must always call

on a professional recovery service:

Ensure that the weight of the towing vehicle

is higher than that of the towed vehicle.

The driver must remain at the wheel of the

towed vehicle and must have a valid driving

licence.

-

vehicle broken down on a motorway or

fast road,

-

four-wheel drive vehicle,

when it is not possible to put the

gearbox into neutral, unlock the

steering, or release the parking brake,

towing with only two wheels on the

ground,

When towing a vehicle with all four wheels

on the ground, always use an approved

towing arm; rope and straps are prohibited.

The towing vehicle must move off gently.

-

where there is no approved towing arm

available...

The towing eye is installed in the boot under

When towing a vehicle with the engine off,

the floor.

there is no longer any power assistance for

To gain access to it:

braking or steering.

F

open the boot,

raise the floor,

secure it by hooking its cord on the hook

on the rear parcel shelf support,

remove the towing eye from the holder.

F

8

269

In the event of a breakdown

Towing your vehicle

Towing another vehicle

F

Place the gear lever in neutral

(position N on an automatic

gearbox).

Failure to observe this instruction

could result in damage to

certain components (braking,

transmission...) and the absence

of braking assistance the next time

the engine is started.

F

On the front bumper, unclip the cover by

pressing at the bottom.

Screw the towing eye in fully.

Install the towing arm.

F

Unlock the steering and release the parking

brake.

Switch on the hazard warning lamps on

both vehicles.

Move off gently, drive slowly and for a short

distance.

F

On the rear bumper, unclip the cover by

pressing at the bottom.

Screw the towing eye in fully.

Install the towing arm.

Switch on the hazard warning lamps on

both vehicles.

F

Move off gently, drive slowly and for a short

distance.

270

In the event of a breakdown for Your Citroen C4 SUV Second Generation (2010-2018)

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