Get Access Guide for Citroen Ds4 SUV First Generation (2010-2018)

Access

004

Remote control key

System which permits central unlocking or locking of the vehicle using the door lock or from a distance. It is also used to locate and start the vehicle,

as well as providing protection against theft.

Unlocking the vehicle

Complete unlocking using the

remote control

Opening the windows using the

remote control



Press the open padlock to unlock

the vehicle completely.



Maintain the press on the open

padlock until the desired position

is obtained. The windows stop as

soon as you release the button.

Selective unlocking using the

remote control



Press the open padlock once to

unlock the driver's door only.

Unfolding the key



Press the open padlock again to unlock the

other doors and the boot.



Press this button to unfold the key.

Programming the unlocking

The complete or selective door

unlocking parameter is set via the

vehicle configuration menu.

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Selective unlocking of the boot

Programming the unlocking

Unlocking using the key



Turn the key forwards in the driver's door

lock to unlock the vehicle completely.

The complete or selective boot



Press the central button on the

remote control to unlock the

boot. The doors remain locked.

unlocking parameter is set via the

vehicle configuration menu.

Selective unlocking of the boot is

activated by default.

If selective unlocking of the boot is deactivated,

pressing this button also unlocks the doors.

The direction indicators flash for a few

seconds.

The spotlamps in the door mirrors

come on.

Depending on version, the door mirrors

unfold, the welcome lighting comes on,

the alarm is deactivated.

Don't forget to lock the boot again by

pressing the closed padlock button.

Locking the vehicle

Normal locking using the remote

control

Closing the windows using the

remote control



Press the closed padlock to lock

the vehicle.



Press and hold down the closed

padlock until the desired position

is obtained. The windows stop

when you release the button.

If one of the doors or the boot is still

open, the central locking does not take

place.

However, the alarm (if present) will be

completely activated after about

45 seconds.

If the vehicle is unlocked inadvertently

and with no action on the doors or

boot, the vehicle will lock itself again

automatically after about 30 seconds.

If the alarm had previously been

activated, it will not be reactivated

automatically.

Normal locking using the key



Turn the key towards the rear in the driver's

door lock to lock the vehicle.

When closing the windows using the

remote control you must ensure that

nothing prevents them from closing

correctly.

If you want to leave the windows

partly open, you must deactivate the

volumetric alarm monitoring.

The direction indicators flash for a few

seconds.

Depending on version, the door mirrors fold,

the alarm is activated.

The folding and unfolding of the door

mirrors using the remote control can be

deactivated by a CITROËN dealer or a

qualified workshop.

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Locating your vehicle

Anti-theft protection

This function allows you to identify

your vehicle from a distance,

particularly in poor light. Your vehicle

must be locked.

Electronic engine immobiliser

The key contains an electronic chip which has

a special code. When the ignition is switched

on, this code must be recognised in order for

starting to be possible.

This electronic engine immobiliser locks the

engine management system a few minutes

after the ignition is switched off and prevents

starting of the engine by anyone who does not

have the key.



Press the closed padlock on the remote

control.

This will switch on the courtesy lamps and the

direction indicators will flash for around ten

seconds.

In the event of a fault, you are

informed by illumination of this

Folding the key

warning lamp, an audible signal



First press this button to fold the key.

and a message in the screen.

In this case, your vehicle will not start; contact

a CITROËN dealer as soon as possible.

If you do not press the button when

folding the key, there is a risk of

damage to the mechanism.

Keep safely, away from your vehicle,

the label attached to the keys given to

you on acquisition of the vehicle.

Starting the vehicle

Switching the vehicle off



Immobilise the vehicle.

Turn the key fully towards you to

position 1 (Stop).

Key left in the "Ignition on"

position



Remove the key from the ignition switch.

On opening the driver's door, an alert

message is displayed, accompanied

by an audible signal, to remind you that

the key is still in the ignition switch at

position 1 (Stop).

If the key has been left in the ignition

switch at position 2 (Ignition on),

the ignition will be switched off

automatically after one hour.

A heavy object (key fob...), attached to

the key and weighing down on its shaft

in the ignition switch, could cause a

malfunction.

To switch the ignition back on, turn the

key to position 1 (Stop), then back to

position 2 (Ignition on).



Insert the key in the ignition switch.

The system recognises the starting code.

Turn the key fully towards the dashboard to

position 3 (Starting).

When the engine starts, release the key.

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Fault with the remote

control

In the event of a malfunction with the remote

control, you can no longer unlock, lock or

locate your vehicle.



First of all, use the key in the lock to unlock

or lock your vehicle.



Then, reinitialise the remote control.



Unclip the cover using a small screwdriver

at the two cutouts.

Lift off the cover.

Remove the flat battery from its location.

Fit the new battery into its location

observing the original direction of fitment.

Clip the cover onto the casing.

Reinitialisation

Changing the battery



Switch off the ignition and remove the

ignition key.

Battery ref.: CR2032/3 volts.



If the battery is flat, you are



Press the closed padlock immediately for a

few seconds.

informed by illumination of this

warning lamp, an audible signal

and a message in the screen.



Turn the key to position 2 (Ignition on).

Switch off the ignition and remove the key

from the ignition switch.



The remote control is fully operational again.

If the problem persists, contact a

CITROËN dealer as soon as possible.

Do not throw the remote control

batteries away, they contain metals

which are harmful to the environment.

Take them to an approved collection

point.

Lost keys

Go to a CITROËN dealer with the vehicle's registration document, your personal

identification documents and if possible the key code label.

The CITROËN dealer will be able to look up the key code and the transponder code

required to order a new key.

Remote control

The high frequency remote control is a sensitive system; do not operate it while it is in your

pocket as there is a possibility that it may unlock the vehicle, without you being aware of it.

Do not repeatedly press the buttons of your remote control out of range and out of sight of

your vehicle. You run the risk of stopping it from working and the remote control would have

to be reinitialised.

No remote control can operate when the key is in the ignition switch, even when the ignition

is switched off, except for reinitialisation.

Locking the vehicle

Driving with the doors locked may make access to the passenger compartment by the

emergency services more difficult in an emergency.

As a safety precaution, never leave children alone in the vehicle, except for a very short

period.

In all cases, it is essential to remove the key from the ignition switch when leaving the vehicle.

Anti-theft protection

Do not make any modifications to the electronic engine immobiliser system; this could

cause malfunctions.

When purchasing a second-hand vehicle

Have the pairing of all of the keys in your possession checked by a CITROËN dealer, to

ensure that only your keys can be used to open and start the vehicle.

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Central locking control

This control allows the simultaneous locking or unlocking of the doors and boot from inside the

vehicle.

Unlocking



Press the button again to unlock the

vehicle.

The red indicator lamp in the button goes off.

If the vehicle is locked from the outside,

this button is inactive.



In this case, use the remote control

or the key to unlock the vehicle or

pull an interior door handle to open

a door.

Locking



Press this button to lock the vehicle.

The red indicator lamp in the button comes on.

If one of the doors is open, central

locking from the inside does not take

place.

Anti-intrusion security

This system allows automatic simultaneous locking of the doors and boot as soon as the speed of the vehicle exceeds 6 mph (10 km/h).

Operation

If one of the doors or the boot is open, the

automatic central locking does not take place.

This is signalled by the sound of

the locks rebounding, accompanied

by illumination of this symbol in the

instrument panel, an audible signal

and the display of an alert message.

Carrying long and voluminous

objects

If you want to drive with the boot open,

Activation / Deactivation

You can activate or deactivate this function

permanently.

you should press the central locking

button to lock the the doors. Otherwise,

every time the speed of the vehicle

exceeds 6 mph (10 km/h), the locks

will rebound and the alerts mentioned

above will appear.



With the ignition on, press this button

until an audible signal starts and a

corresponding message is displayed.

The state of the system stays in memory when

switching off the ignition.

Pressing the central locking button unlocks the

vehicle.

Above 6 mph (10 km/h), this locking is

temporary.

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Alarm*

System which protects and provides a deterrent against theft and break-ins. It provides the following types of monitoring.

- exterior perimeter

The system checks for opening of the vehicle.

Locking the vehicle with full

alarm system

The alarm is triggered if anyone tries to open a

door, the boot, the bonnet...

If an opening (door, boot...) is not

closed fully, the vehicle is not locked

- interior volumetric

but the exterior perimeter monitoring

will be activated after a delay of

45 seconds at the same time as

the interior volumetric and anti-tilt

monitoring.

The system checks for any variation in the

volume in the passenger compartment.

The alarm is triggered if anyone breaks a

window, enters the passenger compartment or

moves inside the vehicle.

- tilt

The system checks for any change in the

attitude of the vehicle.

The alarm is triggered if the vehicle is lifted,

moved or knocked.

Activation

Deactivation



Switch off the ignition and get out of the vehicle.

Press the locking button on the remote control.



Press the unlocking button on the remote

control.

Self-protection function

The system checks for the putting out of

service of its components.

The monitoring system is active: the indicator

lamp in the button flashes once per second.

The alarm system is deactivated: the indicator

lamp in the button goes off.

The alarm is triggered if the battery, the central

control or the siren wiring are put out of service

or damaged.

After the locking button on the remote control

is pressed, the exterior perimeter monitoring

is activated after a delay of 5 seconds and the

interior volumetric and anti-tilt monitoring after

a delay of 45 seconds.

For all work on the alarm system,

contact a CITROËN dealer or a

qualified workshop.

* According to country.

Locking the vehicle

with exterior perimeter

monitoring only

Deactivate the interior volumetric and anti-tilt

monitoring to avoid unwanted triggering of the

alarm in certain cases such as:

To be effective, this deactivation must

be carried out each time the ignition is

switched off.

-

leaving a pet in the vehicle,

leaving a window partially open,

washing your vehicle,

changing a wheel,

having your vehicle towed,

transport by sea.

Deactivation of the interior

volumetric and anti-tilt

monitoring

Reactivation of the interior

volumetric and anti-tilt

monitoring



Switch off the ignition.



Press the unlocking button on the remote

control to deactivate the exterior perimeter

monitoring.

Press the locking button on the remote

control to activate all the monitoring

functions.

Within ten seconds, press the button until

the indicator lamp is on continuously.

Get out of the vehicle.

Press the locking button on the remote

control immediately.



The exterior perimeter monitoring alone is

activated: the indicator lamp in the button

flashes once per second.

The indicator lamp in the button again flashes

once per second.

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Triggering of the alarm

Failure of the remote control

Operating fault

This is indicated by sounding of the siren and

flashing of the direction indicators for

thirty seconds.

The monitoring functions remain active until

the alarm has been triggered eleven times in

succession.

To deactivate the monitoring functions:

When the ignition is switched on, fixed

illumination of the indicator lamp in the button

indicates a fault with the system.

Have it checked by a CITROËN dealer or a

qualified workshop.



unlock the vehicle using the key in the

driver's door lock,



open the door; the alarm is triggered,

switch on the ignition; the alarm stops;

the indicator lamp in the button goes off.

When the vehicle is unlocked using the remote

control, rapid flashing of the indicator lamp

in the button informs you that the alarm was

triggered during your absence. When the

ignition is switched on, this flashing stops

immediately.

Locking the vehicle without

activating the alarm



Lock or deadlock the vehicle using the key

in the driver's door lock.

Doors

Opening

Closing

When a door is not closed correctly:

-

when the engine is running,

this warning lamp comes

on, accompanied by an alert

message for a few seconds,

-

when the vehicle is moving (speed

higher than 6 mph (10 km/h)), this warning

lamp comes on, accompanied by an alert

message for a few seconds.

From inside



Pull the interior control lever of a front door;

this unlocks the vehicle completely.

From outside

With the selective unlocking activated:



After unlocking the vehicle completely

using the remote control or the key, pull the

door handle.

-

opening the the driver's door

unlocks the driver's door only (if the

vehicle has not already been

completely unlocked).

When the selective unlocking is

activated, the first press of the remote

control unlocking button permits

unlocking of the driver's door only.

-

opening one of the passenger

doors unlocks the rest of the

vehicle.

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Emergency control

System allowing the doors to be locked and

unlocked manually in the event of a malfunction

of the central locking system or battery failure.

Locking the driver's door

Locking the front and rear

passenger doors

Unlocking the front and rear

passenger doors



Insert the key in the door lock, then turn it

to the rear.



Open the doors.



Pull the interior door opening control.

You can also apply the procedure described for

the passenger doors.

On the rear doors, check that the child lock

is not on (see the corresponding section).

Remove the black cap, located on the edge

of the door, using the key.

Insert the key in the socket without forcing

it, then without turning it, move the latch

sideways towards the inside of the door.

Remove the key and refit the cap.

Close the doors and check that the vehicle

has locked correctly from the outside.



Unlocking the driver's door



Insert the key in the door lock, then turn it

to the front.



Boot

Opening

Closing

Tailgate release



Lower the tailgate using the interior grab

handle.



If necessary, press down on the tailgate to

fully close it.

If the tailgate is not closed correctly:

when the engine is running,

-

this warning lamp comes on,

accompanied by the display of an

alert message for a few seconds,

System allowing the mechanical unlocking

of the boot in the event of a battery or central

locking system malfunction.



After unlocking the boot or the vehicle

using the remote control or the key, press

the opening control, then raise the tailgate.

-

when the vehicle is moving (speed above

6 mph (10 km/h)), this warning lamp comes

on, accompanied by an audible signal and

the display of an alert message for a

few seconds.

Unlocking



Fold back the rear seats to gain access to

the lock from inside the boot.

Insert a small screwdriver into hole A of the

lock to unlock the tailgate.

Move the latch to the left.

Locking after closing

If the fault persists after closing again, the boot

will remain locked.

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Electric windows

Fitted with a safety anti-pinch system.

One-touch electric

windows

There are two options:

The electric window controls remain

operational for approximately

45 seconds after the ignition is

switched off or until the vehicle is

locked after a door is opened.

If the passenger 's window cannot be

operated from the driver's door control

panel, carry out the operation from the

passenger's door control panel,

and vice versa.

-

manual mode

 Press or pull the control gently.

The window stops when the control is

released.

automatic mode

 Press or pull the control firmly.

The window opens or closes fully when

the control is released.

 Pressing the control again stops the

movement of the window.

1. Driver's electric window control.

2. Passenger's electric window control.

After approximately ten consecutive

complete opening/closing movements

of the window, a protection function is

activated which only authorises closing

of the window to prevent damage to the

electric window motor.

Once the window is closed, the controls

will become available again after

approximately 40 minutes.

Safety anti-pinch

Reinitialisation

When the window rises and meets an obstacle,

it stops and partially lowers again.

If a window does not rise automatically,

its operation must be reinitialised:

Always remove the key from the ignition

when leaving the vehicle, even for a

short time.

If an obstacle is encountered during

operation of the electric windows,

you must reverse the movement of the

window. To do this, press the control

concerned.

When the driver operates the

passenger's electric window control,

they must ensure that nothing is

preventing the windows closing

correctly.

The driver must ensure that the

passengers use the electric windows

correctly.



pull the control until the window stops,

release the control and pull it again until

the window closes fully,

If the window cannot be closed

(for example, in the presence of ice),

once the window has lowered:



continue to hold the control for

approximately one second after the

window has closed,



press and hold the control until the

window opens fully,



press the control to lower the window

automatically to the low position,

when the window has reached the low

position, press the control again for

approximately one second.

then pull the control immediately

and hold it until the window closes,

continue to hold the control for

approximately one second after the

window has closed.

The safety anti-pinch function is not

operational during these operations.

The safety anti-pinch function is not

operational during these operations.

Be aware of children when operating

the windows.

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Access

Fuel tank

Capacity of the tank: approximately 60 litres.

Low fuel level

Refuelling

When the low fuel level in the

tank is reached, this warning lamp

comes on in the instrument panel,

accompanied by an audible warning

and the display of an alert message. When it

first comes on, around 6 litres of fuel remain

in the tank.

Additions of fuel must be of at least 5 litres to

be registered by the fuel gauge.

Opening the filler cap may result in an inrush of

air. This vacuum is entirely normal and results

from the sealing of the fuel system.

Until sufficient fuel has been added, every

time the ignition is switched on, this warning

lamp appears, accompanied by an audible

signal and an alert message. When driving,

this audible signal and the display of this

alert message are repeated with increasing

frequency, as the level drops towards 0.

You must refuel as soon as possible to avoid

running out.



Press control A until the automatic opening

of the fuel flap is heard.

This control remains active for a few

minutes after switching off the ignition.

If necessary, switch the ignition on again

to reactivate it.

Take care to select the pump that delivers

the correct fuel for your vehicle.

If you run out of fuel (Diesel), refer also to

"Checks".

With Stop & Start, never refuel with the

system in STOP mode; you must switch

off the ignition with the key.

Fuel supply cut-off

If you are filling your tank to the top, do not

persist after the third cut-off; this could

cause your vehicle to malfunction.

The petrol or Diesel engine of your vehicle is

fitted with a catalytic converter, a device which

helps to reduce the level of harmful emissions

in the exhaust gases.

Your vehicle is equipped with a safety device

which cuts off the fuel supply in the event of a

collision.

For petrol engines, the use of unleaded fuel

is compulsory.

The filler neck is narrower, admitting unleaded

petrol nozzles only.



Introduce the nozzle so as to push in the

metal non-return flap B.

Make sure that the nozzle is pushed in as

far as possible before starting to refuel

(risk of blowback).

If you have put in the wrong fuel for

your vehicle, you must have the tank

drained and refilled with the correct

fuel before you start the engine.



Maintain this position while refuelling.

Push the fuel flap to close it.

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Quality of the fuel used for

petrol engines

Quality of the fuel used for

Diesel engines

The petrol engines are perfectly compatible

with E10 or E24 type petrol biofuels (containing

10 % or 24 % ethanol), conforming to European

standards EN 228 and EN 15376.

E85 type fuels (containing up to 85 % ethanol)

are reserved exclusively for vehicles marketed

for the use of this type of fuel (BioFlex

vehicles). The quality of the ethanol must

comply with European standard EN 15293.

For Brazil only, special vehicles are marketed

to run on fuels containing up to 100 % ethanol

(E100 type).

The Diesel engines are perfectly compatible

with biofuels which conform to current and

future European standards (Diesel fuel

which complies with standard EN 590 mixed

with a biofuel which complies with standard

EN 14214) available at the pumps (containing

up to 7 % Fatty Acid Methyl Ester).

The B30 biofuel can be used in certain Diesel

engines; however, this use is subject to strict

application of the special servicing conditions.

Contact a CITROËN dealer or a qualified

workshop.

The use of any other type of (bio)fuel

(vegetable or animal oils, pure or diluted,

domestic fuel...) is strictly prohibited (risk of

damage to the engine and fuel system).

Misfuel prevention (Diesel)*

Mechanical device which prevents filling the tank of a Diesel vehicle with petrol. It avoids the risk of

engine damage that can result from filling with the wrong fuel.

Located in the filler neck, the misfuel prevention device appears when the filler cap is removed.

Operation

It remains possible to use a fuel can to

fill the tank.

Travelling abroad

As Diesel fuel pump nozzles may be

different in other countries, the presence

of the misfuel prevention device may

make refuelling impossible.

In order to ensure a good flow of fuel,

do not place the nozzle of the fuel can

in direct contact with the flap of the

misfuel prevention device and pour

slowly.

Before travelling abroad, we

recommend that you check with the

CITROËN dealer network, whether your

vehicle is suitable for the fuel pumps in

the country in which you want to travel.

When a petrol filler nozzle is introduced into the

fuel filler neck of your Diesel vehicle, it comes

into contact with the flap. The system remains

closed and prevents filling.

Do not persist but introduce a Diesel type

filler nozzle.

* According to country of sale.

Access for Your Citroen Ds4 SUV First Generation (2010-2018)

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