Get Checks Guide for Citroen Relay Van 2014-2024

Equipment

To prevent the mat from becoming

caught under the pedals:

Installation of radiocommunication

transmitters

OtHEr AccESSOrIES

These accessories and parts, having been

tested and approved for reliability and

safety, are all adapted to your vehicle.

A wide range of recommended and genuine

parts is available.

-

ensure that the mat and its fixings are

positioned correctly,

You are advised to contact a CITROËN

dealer before installing accessory

radiocommunication transmitters with

external aerial on your vehicle.

never fit one mat on top of another.

CITROËN dealers can advise you on

the specifications (frequency waveband,

maximum output power, aerial position,

specific installation conditions) of the

transmitters which can be fitted, in

"transport solutions":

"Security":

Towbars, towbar wiring harness with

Anti-intrusion alarm, vehicle tracking system,

snow chains, non-slip covers, child seats,

first aid kit, warning triangle, high visibility

vest, fire extinguisher, pet safety belt, seat

belt cutter / glass hammer...

7/13 connector, 7/7 connector, 13 connector,

interior protection kits, non-slip floor, wheel

arch protector, cab dividers, transverse roof

bars, roof racks, ladder for roof rack, roof

loading runners, loading plate for roof rack...

accordance with the Vehicle Electromagnetic

Compatibility Directive (2004/104/EC).

The fitting of electrical equipment or

accessories which are not listed by

CITROËN may result in the failure of your

vehicle's electronic system.

"Style":

"comfort":

Alloy wheels...

Air deflectors, insulated module, scented air

fresheners, reading lamp, cigarette lighter,

portable ashtray, non-slip seat cushions,

rear parking sensors...

We request that you take note of this point

and recommend that you contact a dealer

to be shown the range of recommended

equipment and accessories.

"Multimedia":

CD player, Wi-Fi on Board, semi-integral

satellite navigation system, hands-free kits,

driving aids, rear multimedia support, DVD

player, navigation mapping update, portable

satellite navigation systems, telephone

carrier, aftermarket digital radio, audio

systems, 230V socket...

"Protection":

Mats, mudflaps, vehicle protective cover,

seat covers, security grills for rear door

windows, twin rear security doors with

security locks, paint touch-up...

Depending on the country in which the

vehicle is sold or operated, it may be

compulsory to have a high visibility vest,

warning triangle, replacement bulbs and

breathalyzer in the vehicle.

Equipment

SnOW cHAInS

In wintry conditions, snow chains improve

traction as well as the behaviour of the

vehicle when braking.

Use only the chains designed to be fitted to

the type of wheel fitted to your vehicle:

Advice on installation

F

If you have to fit the chains during

a journey, stop the vehicle on a flat

surface on the side of the road.

F

Apply the parking brake and position any

wheel chocks to prevent movement of

your vehicle.

Original tyre size

Maximum link size.

The snow chains must be fitted only to

the driving wheels. They must never be

fitted to "space-saver" type spare wheels.

F

Fit the chains following the instructions

provided by the manufacturer.

215/70 R15

225/75 R15

215/75 R16

225/75 R16

12 mm

16 mm

Move off gently and drive for a few

moments, without exceeding 30 mph

(50 km/h).

Take account of the legislation in force

in your country on the use of snow

chains and the maximum running speed

authorised.

F

Stop your vehicle and check that the

snow chains are correctly tightened.

It is recommended that before you

leave, you practise fitting the snow

chains on a level and dry surface.

For more information on snow chains,

contact a CITROËN dealer or a qualified

workshop.

Avoid driving with chains on roads that

have been cleared of snow, to avoid

damaging your vehicle's tyres and the road

surface. If your vehicle is fitted with alloy

wheels, check that no part of the chain or its

fixings is in contact with the wheel rim.

6

Maintenance with TOTAL

TOTAL & CITROËN

Partners in performance and

protecting the environment

Innovation in the search for performance

For over 40 years, the TOTAL Research and

Development departments have developed

lubricants for CITROËN, to match the latest

technical innovations on CITROËN vehicles, both

for competition and for everyday motoring.

For you, this is an assurance that you will obtain

the best performance from your engine.

Optimum protection for your

engine

By having your CITROËN vehicle

serviced with TOTAL lubricants, you

are contributing towards improving

the life and performance of your

engine, while also protecting the

environment.

Under the bonnet

OPEnInG tHE BOnnEt

On the inside

cLOSInG tHE BOnnEt

Before closing the bonnet, put the stay back

in its housing.

On the outside

This operation must only be carried out with the

vehicle stationary and the driver's door open.

Raise the safety catch lever located above

the grille to the right and raise the bonnet.

Lower the bonnet and release it at the end

of its travel. Check that the bonnet has

latched.

Pull the release lever on the side of the

dashboard towards you.

Do not open the bonnet in strong

winds.

Because of the presence of electrical

equipment under the bonnet, it is

recommended that exposure to water (rain,

washing, ...) be limited.

When the engine is hot, handle the safety

catch and stay with care (risk of burns).

Bonnet stay

Before doing anything under the

bonnet, switch off the ignition with the

key to avoid any risk of injury resulting from

an automatic change to START mode of the

Stop & Start system.

Unclip the stay and tilt it to insert it in the

first notch, then the second.

7

Under the bonnet

undErBOnnEt - dIESEL

EnGInES

1. Windscreen/headlamp wash fluid

reservoir.

2. Power steering fluid reservoir.

3. Coolant header tank.

4. Brake and clutch fluid reservoir.

5. Diesel fuel filter.

6. Fusebox.

7. Air filter.

8. Dipstick.

9. Engine oil filler cap.

Battery connections:

+

-

Positive terminal.

Negative terminal (earth).

To understand the significance of the

precautions mentioned on the labels,

refer to the "Quick help - Glossary of

labels" section.

Levels and checks

LEVELS

Oil level

These regular maintenance operations

Check the level regularly and top-

will keep your vehicle in good running

order. Ask for advice from a CITROËN

dealer or consult the manufacturer's service

schedule contained in the handbook pack.

up between changes. The maximum

consumption is 0.5 litre per 600 miles

(1 000 km). Check the level with the vehicle

level, engine cold, using the dipstick.

If you have to remove/refit the engine

styling cover, handle it with care to

avoid damaging the fixing clips.

dipstick

There are two marks on

the dipstick:

A = maximum

If you fill past this mark,

contact a CITROËN dealer

or a qualified workshop.

used products

Avoid prolonged contact of used oil or fluids

with the skin.

topping-up

Remove the dipstick before topping-up.

Take the oil filler funnel from the tool box.

Remove the oil filler cap.

Most of these fluids are harmful to health or

indeed very corrosive.

B = minimum

Never allow the level to fall

below this mark.

Do not discard used oil or fluids into sewers

or onto the ground.

Place the oil filler funnel in the filler orifice.

Top-up the oil.

Take used oil to a CITROËN dealer or

a qualified workshop (France) or to an

authorised waste disposal site.

To maintain the reliability of engines and

emission control systems, the use of

additives in engine oil is prohibited.

Remove the oil filler funnel from the filler

orifice.

Refit the oil filler cap.

Refit the dipstick.

Warning lamps

Checking by means of the warning

lamps on the instrument panel is

described in the "Ready to go -

Instruments and controls" section.

7

Levels and checks

Oil change

It is imperative that this is carried out at the

intervals specified in the manufacturer's

service schedule. Ask for advice from a

CITROËN dealer.

Refill the engine oil using the procedure

described for topping-up.

Check the level after filling (never exceed

the maximum mark).

Engine oil grade

For access to the header tank filler cap,

remove the protective cover by turning its

three fixing screws a quarter turn.

cooling system

When topping-up, the oil selected must meet

the manufacturer's requirements.

Only use the fluid recommended by the

manufacturer. Otherwise, you risk seriously

damaging your engine. When the engine

is warm, the temperature of the coolant is

controlled by the engine fan. As this fan can

operate with the ignition key removed and

because the cooling system is pressurised,

wait for at least one hour after the engine

has stopped before carrying out any work.

changing the brake fluid

Check the coolant level regularly,

according to the use made of your

vehicle (every 3 000 miles or 5 000 kms /

3 months) ; if necessary, top-up using

coolant recommended by the manufacturer.

The brake fluid must be changed at

the intervals stated, according to the

manufacturer's service schedule.

Use brake fluid recommended by the

manufacturer, meeting the DOT4 standard.

Topping-up the coolant between services is

normal.

The level must be between the MIn and

MAx marks on the reservoir.

To avoid the risk of scalding, with a cloth

around the cap, slacken the cap by a quarter

turn to release the pressure. When the

pressure has dropped, remove the cap and

top-up the level with coolant.

The check and top-up must be done with the

engine cold.

If fluid has to be added frequently, this

indicates a failure which must be checked by

a CITROËN dealer or a qualified workshop

as soon as possible.

A low coolant level presents the risk of

serious damage to your engine.

Levels and checks

topping-up

The level must be between the MIn and

MAx marks on the expansion bottle.

As close as possible to the MAx mark is

recommended.

If more than 1 litre of fluid is required to top-

up the level, have the system checked by a

CITROËN dealer or a qualified workshop.

Power steering fluid level

Windscreen wash and headlamp

wash level

The vehicle must be parked on level ground

with the engine cold. Unscrew the cap

integrated with the gauge and check the

level which must be between the MIn and

MAx marks.

Capacity of the reservoir: approximately

5.5 litres.

For access to the reservoir filler cap, pull on

the telescopic filler pipe and unclip the cap.

For access to the reservoir filler cap, remove For best quality cleaning and to prevent

the protective cover by turning its three

freezing, this fluid must not be topped-up or

fixing screws a quarter turn, then remove the replaced with plain water.

second cover fitted to the cap.

In wintry conditions, the use of an alcohol or

methanol based fluid is recommended.

7

Levels and checks

cHEcKS

Air filter and passenger

compartment filter

Brake pads

These operations will keep your vehicle

in good running order. Ask for advice

from a CITROËN dealer or refer to the

manufacturer's service schedule included in

the handbook pack.

Brake pad wear depends on the style of

driving, in particular for vehicles which are

used in town, over short distances. It may

be necessary to check the thickness of the

pads, even between services.

A clogged passenger compartment filter

may reduce the performance of the

air conditioning system and generate

undesirable odours. The replacement

intervals for these components are given in

the maintenance and warranty guide.

If this warning lamp comes on,

have the brake pad wear checked

by a CITROËN dealer or a

qualified workshop.

Depending on the environment (dusty

atmosphere...) and the use of the vehicle

(urban driving...), change them twice as

often if necessary.

Battery

At the start of winter, have your battery

checked by a CITROËN dealer or a qualified

workshop.

Brake disc wear

Refer to the "Checks - Under the

bonnet" section.

For any information on checking the brake

disc wear, contact a CITROËN dealer or a

qualified workshop.

Oil filter

Change the filter regularly, in accordance

with the manufacturer's service schedule.

Parking brake

Versions equipped with Stop & Start are

fitted with a 12 V lead-acid battery of

specific technology and specification.

Where the parking brake travel is too great

or there is a reduction in the performance

of the system, the parking brake should be

adjusted, even between services.

Its replacement should be carried out

only by a CITROËN dealer or a qualified

workshop.

Have the system checked by a CITROËN

dealer or a qualified workshop.

Levels and checks

-

Switch on the ignition.

diesel fuel filter

Manual gearbox

Wait until the lift pump stops running.

Switch off the ignition.

The Diesel fuel filter is located under the

bonnet, close to the brake fluid reservoir.

Have the level checked in accordance with

the manufacturer's servicing schedule.

Tighten the bleed screw 2.

Remove, then empty the transparent

If this warning lamp comes on, the

ﬁlter must be bled to remove water.

pipe and the recipient.

-

Start the engine.

Good practice

You can also bleed the fuel ﬁlter

regularly, every time the engine oil

is changed.

Check for the absence of leaks.

Only use products recommended by

CITROËN or products of equivalent quality

and specification.

HDi engines uses advanced

technology. All work must be done by

personnel that have had special training,

which can be ensured by going to a

CITROËN dealer or a qualified workshop.

In order to optimise the operation of units as

important as the braking system, CITROËN

selects and offers specific products.

In order to avoid damaging the

electrical units, we strongly advise you

not to use high pressure washing to clean

the engine compartment.

After washing the vehicle dampness, or in

winter, ice may form on the brake discs and

pads: braking efficiency may be reduced.

Make some light brake applications to dry

and de-ice the brakes.

Bleeding water from the filter

-

Connect a transparent pipe to the head

of the bleed screw 1.

Place the other end of the transparent

pipe in a recipient.

Slacken the bleed screw 2.

7

Levels and checks

Particle filter system (diesel)

After prolonged idling or driving at very

low speeds, you may occasionally

notice water vapour being emitted from the

exhaust when accelerating. This is of no

consequence to the running of the vehicle or

to the environment.

To regenerate the filter, it is advised to drive

as soon as possible, when traffic conditions

and the law permit, at a speed of at least

40 mph (around 60 km/h), with an engine

speed above 2 000 rpm for about fifteen

minutes (until the warning lamp and/or the

message disappears).

An addition to the catalytic converter, this

filter makes an active contribution to the

preservation of air quality by the retaining

of the unburnt pollutant particles. Black

exhaust fumes are thus no longer emitted.

Operation

If possible, avoid switching off the engine

before the end of regeneration of the

filter; repeated interruptions could cause

premature deterioration of the engine oil. It

is not recommended to end regeneration of

the filter with the vehicle stationary.

This filter, fitted in the exhaust system,

accumulates particles of soot. The engine

management unit controls the automatic

periodic elimination of the soot particles

(regeneration).

Because of the higher exhaust

gas temperature resulting from the

normal operation of the particle filter, it is

recommended that you do not park the

vehicle over inflammable materials (grass,

dry leaves, pine needles, ...) so as to avoid

any risk of fire.

The regeneration procedure is invoked

according to the quantity of particles

accumulated and the driving conditions

of the vehicle. During this phase, you

may notice some unusual phenomena -

increased idling speed, cooling fan running,

increase in smoke and higher exhaust gas

temperature - which does not affect the

operation of the vehicle or the environment.

Operating fault

Saturation / regeneration

If there is risk of blockage of the

filter, this warning lamp comes on

in the instrument panel.

If this alert persists, do not ignore the

warning; it indicates that a fault has occurred

in the exhaust / particle filter system.

Have the whole system checked by a

This alert tells you that the particle filter

is starting to fill up (in conditions of urban

driving of exceptionally long duration: low

speeds, traffic jams etc.)

CITROËN dealer or a qualified workshop.

Fuel

A label affixed to the inside of the flap

Low fuel level

reminds you of the type of fuel to be used.

When the fuel tank level E

When filling the fuel tank, do not continue

after the 3rd cut-off of the nozzle. This could

cause malfunctions.

(Empty) is reached, this warning

lamp comes on.

You then have around 10 to

12 litres in the reserve, depending on the

capacity of the tank and the engine.

Refuel without delay to avoid running out of

fuel.

-

After filling the fuel tank, lock the black

cap and close the flap.

The fuel tank must be filled with the engine

rEFuELLInG

BlueHdi and AdBlue

off.

The capacity of the fuel tank is

approximately 90 litres.

The blue cap is only present on BlueHDi

Diesel versions.

-

Open the fuel filler flap.

Support the black cap with one hand.

Fuel tanks of different capacities may be

fitted, 60 and 120 litres, depending on the

engine.

For more information, refer to the "AdBlue"

section.

With the other hand, insert the key, then

turn it anticlockwise.

-

Remove the black cap and hook it onto

the clip located on the inside of the flap.

With Stop & Start, never refuel with

the system in STOP mode; you must

switch off the ignition with the key.

To understand the significance of the

precautions mentioned on the labels,

refer to the "Quick help - Label glossary"

section.

In low temperatures

In mountainous and/or cold areas, it is

advisable to use a "winter" type fuel suited

to low or minus temperatures.

7

Fuel

The use of B20 or B30 fuel

meeting standard EN16709

is possible in your Diesel

engine. However, this use,

even occasional, requires

strict application of the special

servicing conditions referred to

as "Arduous conditions".

travelling abroad

certain fuels could damage the

engine of your vehicle. In certain

countries, the use of a particular fuel

may be required (specific octane rating,

specific sales name…) to ensure correct

operation of the engine.

Fuel used for diesel engines

The Diesel engines are compatible with

biofuels that conform to current and future

European standards and can be obtained

from filling stations:

Far any additional information, contact the

dealer.

-

Diesel fuel that meets

standard EN590 mixed

with a biofuel that meets

standard EN14214 (possibly

containing up to 7 % Fatty

Acid Methyl Ester),

For more information, contact a CITROËN

dealer or a qualified workshop.

The use of any other type of (bio)

fuel (vegetable or animal oils, pure or

diluted, domestic fuel...) is strictly prohibited

(risk of damage to the engine and fuel

system).

Diesel fuel that meets

standard EN16734 mixed

with a biofuel that meets

standard EN14214 (possibly

containing up to 10 % Fatty

Acid Methyl Ester),

The only Diesel additives authorised for

use are those that meet the B715000

standard.

-

Paraffinic Diesel fuel that

meets standard EN15940

mixed with a biofuel that

meets standard EN14214

(possibly containing up

to 7 % Fatty Acid Methyl

Ester).

Fuel

To restore the fuel supply, press the first

FuEL SYStEM cut-OFF

button located under the glove box.

In the event of a collision, a device

automatically cuts off the fuel supply to the

engine and the vehicle's electrical supply.

It switches on the hazard warning lamps and

the courtesy lamps, as well as unlocking the

doors.

Following an impact and before

restoring the supply, check that there is

no leak of fuel or sparks so as to avoid any

risk of fire.

Then, to restore the electrical power supply,

press the second button, located in the

battery compartment under the driver's floor

(Minibus).

On other versions the second button is

replaced by a fuse; contact a CITROËN

dealer or a qualified workshop.

7

AdBlue^®

BLuEHdI And AdBLuE^®

Scr technology

The aim of BlueHDi is to reduce the

emissions of NOx (nitrous oxides) in the

air by up to 90%, using a system that

converts NOx into water vapour and nitrogen

in a dedicated catalytic converter: SCR

(Selective Catalytic Reduction).

This objective meets the "Euro 6" emissions

standard adopted by the European Union

aimed at limiting the emissions of pollutants

from internal combustion engines.

AdBlue^®is the brand name of the solution

needed for operation of the SCR system.

The SCR technology used on BlueHDi

engines involves the injection of AdBlue^®

into the exhaust system.

This solution is a urea-based fluid.

BlueHDI vehicles have a specific AdBlue^®

additive tank with a capacity of 15 litres.

This fluid is non-flammable, colourless and

odourless.

It has an exterior filler located behind the

fuel filler flap below the fuel filler cap and

closed with a blue filler cap.

AdBlue^®

Filling the AdBlue tank

Good practice

Filling of the AdBlue^®tank can be done

using:

Once the AdBlue level drops to the reserve

level, you are warned by different temporary

signals (warning lamp, message, audible

signal).

When the AdBlue^®tank is empty, restarting

becomes impossible.

-

5 or 10 litres containers equipped with a

10 centimetre filler tube or the filling kit

available from CITROËN dealers,

1.89 litre bottles that are screwed onto

the filler neck, available from CITROËN

dealers,

It is strongly recommended that you do

not wait for the successive alerts, but

top-up the AdBlue^®as soon as possible.

or when at a fuel filling station equipped

with a special AdBlue^®delivery pump for

heavy or light vehicles.

This operation can also be carried out

by a CITROËN dealer or a qualified

workshop.

These bottles and containers are available

from CITROËN dealers.

To facilitate filling, an adaptor is also

available from CITROËN dealers.

7

AdBlue^®

range indicators

Different levels of alert are triggered

according to the remaining driving range

threshold.

remaining range less than 350 miles

(600 km) and more than 0 miles

Starting prevented - Breakdown related to

a lack of AdBlue^®in the special tank

Once the 350 miles (600 km) threshold

is reached, this warning lamp ﬂashes,

accompanied by a message on the

remaining driving range.

0 miles operating range reached: the system

installed in the vehicle to meet the emissions

standard will prevent engine starting.

You will be informed as each mileage

threshold is reached and the alerts will

change from temporary to permanent.

Your vehicle's exhaust emissions no longer

meet the "Euro 6" standard and the engine will

not start.

Unless the AdBlue^®is topped-up in the

special additive tank, the vehicle will remain

immobilised.

-

The 1^stalert is triggered at a remaining

The alert is repeated with an update of the

remaining driving range in steps of 30 miles

(50 km) travelled.

driving range of 1 500 miles (2 400 km).

-

The 2^ndalert is triggered at a remaining

driving range of 375 miles (600 km).

Every time the ignition is switched on, the alert is

given together with an audible signal.

Up to 0 miles, at which point it will be

impossible to restart the engine after a stop.

To be able to restart the vehicle, you must:

top-up the AdBlue^®with at least

range greater than 1 500 miles (2 400 km)

-

No information displayed.

3.8 litres.

-

or go to a CITROËN dealer or a qualified

workshop.

remaining range less than 1 500 miles

(2 400 km) and greater than 375 miles

(600 km)

Following this, make a further fill to the

special additive tank, the capacity of

which is 15 litres.

Once the 1 500 miles (2 400 km)

threshold is reached, this warning

lamp comes on temporarily and the

remaining range message is displayed.

Every time the ignition is switched on, the

alert is given, together with an audible

signal.

AdBlue^®

Fault with the Scr system

detection

Fault confirmed

Starting prevented, having covered the

250 miles (400 km)

In addition to the previous signals, the

remaining range allowed will be displayed in

miles (kilometres) in the instrument panel.

The diagnostic warning lamp

comes on.

At each attempt at starting,

the alert is activated and the

message on starting prevention is

displayed.

Every time the ignition is

switched on, the emissions fault

is confirmed by an audible signal and a

message.

The alert will be repeated every 30 seconds

with an update of the driving range.

Go to a CITROËN dealer or a qualified

workshop as soon as possible.

If it is a temporary fault, the alert disappears

as soon as the exhaust emissions return to

the levels required by the standard.

You risk not being able to start the engine.

On the other hand, if the warning lamp

is still on after 30 miles (50 km) of

driving, the fault is confirmed.

An engine start prevention system

will be activated automatically after

250 miles (400 km) travelled following this

confirmation.

Go to a CITROËN dealer or a qualified

workshop.

7

Checks for Your Citroen Relay Van 2014-2024

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