DS CONNECT NAV -> Settings / FAQ for Your DS 3 Crossback 4 Door First Generation (2018-2022)

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Press the "Address" tab to enter the  
Access to "Messages" depends on the  
compatibility between the smartphone  
and the onboard system.  
Some smartphones retrieve messages or email  
messages more slowly than others.  
Select the "Incoming", "Sent" or "Not  
read” tab.  
Select the message chosen in one of the lists.  
Press " Play" to start playing the message.  
contact’s address(es).  
Press the "Email" tab to enter the  
contact’s email address(es).  
Press "OK" to save.  
Access to email messages depends on the  
compatibility between the smartphone  
and the onboard system.  
Press this button to sort contacts by  
Surname+first name or by First  
name+surname.  
Managing quick messages  
Press Telephone to display the main page.  
The "Email" function allows email  
addresses to be entered for a contact, but  
the system is not able to send emails.  
Press the "OPTIONS" button to access the  
secondary page.  
Settings  
Select "Quick messages" to display the list  
of messages.  
Select the "Delayed", "My arrival", "Not  
available" or "Other" tab, enabling you to  
create new messages.  
Audio settings  
Managing messages  
Press Settings to display the main page.  
Press Telephone to display the main page.  
Select "Audio settings".  
Press "Create" to write a new message.  
Press the "OPTIONS" button to access the  
secondary page.  
Then select "Ambience", "Position"; "Sound",  
"Voice" or "Ringtone".  
Select the message chosen in one of the  
lists.  
Press "Transfer" to select one or more  
recipients.  
Select "Messages" to display the list of  
messages.  
Select the "All", "Incoming" or "Sent” tab.  
Press "OK" to save the settings.  
The balance/distribution (or spatialisation  
with the Arkamys© system) uses audio  
processing to adjust the sound quality  
according to the number of passengers in the  
vehicle.  
Press " Play" to start playing the message.  
Select the details of the message chosen  
in one of the lists.  
Press "Answer" to send a quick message  
stored in the system.  
Managing email  
Press Telephone to display the main page.  
Press "Call" to start the call.  
Available only with the front and rear speaker  
configuration.  
Press the "OPTIONS" button to access the  
secondary page.  
Press " Play" to listen to the message.  
Select "Email" to display the list of  
messages.  
The Ambience setting (choice of 6  
ambiences) and the Bass, Medium and  
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Treble sound settings are different and  
independent for each audio source.  
Activate or deactivate "Loudness".  
The "Position” settings (All passengers, Driver  
and Front only) are common to all sources.  
Activate or deactivate "Touch tones", "Volume  
linked to speed" and "Auxiliary input".  
Press "OK" again to save the settings.  
Move the slider to adjust the brightness of  
the screen and/or the instrument panel.  
Press Settings to display the main page.  
The location for the photograph is square;  
the system reshapes the original  
photograph if in another format.  
Press the "OPTIONS" button to access the  
secondary page.  
Select "System settings".  
Press this button to reset the selected  
profile.  
Onboard audio: Arkamys Sound Staging©  
optimises the sound distribution inside  
the passenger compartment.  
Select "Units" to change the units of distance,  
fuel consumption and temperature.  
Select "Factory settings" to restore the initial  
settings.  
Resetting the selected profile activates  
the English language by default.  
Select a "Profile" (1 or 2 or 3) to link "Audio  
settings" with it.  
Resetting the system to "Factory  
settings" activates English and degrees  
Fahrenheit and deactivates summer time.  
Configuring profiles  
Select "Audio settings".  
Press Settings to display the main page.  
Then select "Ambience", "Position"; "Sound",  
"Voice" or "Ringtone".  
Press the "OPTIONS" button to access the  
secondary page.  
Select "System info" to display the versions of the  
various modules installed in the system.  
Press "OK" to save the selected profile’s  
settings.  
Select "Setting of the profiles".  
Selecting the language  
Select "Profile 1", "Profile 2", "Profile 3” or  
"Common profile".  
Modifying system settings  
Press Settings to display the main page.  
Press Settings to display the main page.  
Press this button to enter a name for the  
profile using the virtual keypad.  
Press "OK" to confirm.  
Press the "OPTIONS" button to access the  
secondary page.  
Press the "OPTIONS" button to access the  
secondary page.  
Select "Languages" to change the  
language.  
Select "Screen configuration".  
Press this button to add a photograph to  
the profile.  
Insert a USB memory stick containing the  
photograph in the USB port.  
Select the photograph.  
Setting the date  
Select "Animation".  
Press Settings to display the main page.  
Activate or deactivate:Automatic scrolling  
Press the "OPTIONS" button to access the  
secondary page.  
Select "Brightness".  
Press "OK" to accept the transfer of the  
photograph.  
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Select "Setting the time-date".  
Press "OK" to confirm.  
Navigation  
I cannot enter the navigation address.  
The address is not recognised.  
►ꢀ Use the "intuitive method" by pressing  
the "Search…" button at the bottom of the  
"Navigation” page.  
Select "Date".  
Press this button to set the date.  
The system may not automatically  
manage the change between winter and  
summer time (depending on the country of  
sale).  
Press "OK" to confirm.  
The route calculation is not successful.  
The route settings may conflict with the current  
location (for example, if toll roads are excluded  
but the vehicle is on a toll road).  
►ꢀ Check the route settings in the "Navigation"  
menu.  
I do not receive "Danger zone” alerts.  
You have not subscribed to the online services  
option.  
Select the display format for the date.  
Colour schemes  
Depending on equipment/Depending on version.  
Time and date setting is only available if  
"GPS synchronisation" is deactivated.  
As a safety measure, the procedure for  
changing the colour scheme is only  
possible when the vehicle is stationary.  
Setting the time  
Press Settings to display the main page.  
Press Settings to display the main page.  
Select "Color schemes".  
►ꢀ If you have subscribed to the option:  
- a few days may elapse before the service is  
activated,  
Press the "OPTIONS" button to access the  
secondary page.  
Select "Setting the time-date".  
- services may not be selected in the system  
menu,  
- online services are not active ("TOMTOM  
TRAFFIC" not shown on the map).  
The POIs do not appear.  
The POIs have not been selected.  
►ꢀ Set the zoom level to 600 ft (200 m) or select  
POIs in the POI list.  
Select a colour scheme in the list then  
press "OK" to confirm.  
Select "Time".  
Whenever the colour scheme is changed,  
the system restarts, temporarily  
displaying a black screen.  
Press this button to set the time using the  
virtual keypad.  
Press "OK" to confirm.  
Press this button to set the time zone.  
Frequently asked  
questions  
The following information groups together the  
answers to the most frequently asked questions  
concerning the system.  
The "Danger zone" audible warning feature is not  
working.  
The audible warning is not active or the volume is  
too low.  
Select the display format for the time  
(12h/24h).  
Activate or deactivate summer time (+1  
hour).  
Activate or deactivate GPS synchronisation  
(UTC).  
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►ꢀ Activate the audible warning in the  
"Navigation" menu and check the voice volume in  
the sound settings.  
The system does not suggest a detour around an  
incident on the route.  
The route settings do not take account of TMC  
messages.  
►ꢀ Configure the "Traffic info " function in  
the route settings list (Without, Manual or  
Automatic).  
The altitude is not displayed.  
►ꢀ Have the aerial checked by a dealer.  
On starting, GPS initialisation may take up to  
3 minutes to receive more than 4 satellites  
correctly.  
►ꢀ Wait until the system has started up  
completely so that there is GPS coverage by at  
least 4 satellites.  
Depending on the geographical environment  
(tunnel, etc.) or the weather, the conditions of  
reception of the GPS signal may vary.  
This behaviour is normal. The system is dependent  
on the GPS signal reception conditions.  
My navigation is no longer connected.  
During start-up and in certain geographical areas,  
the connection may be unavailable.  
►ꢀ Check that the online services are activated  
(settings, contract).  
The environment (hills, buildings, tunnels,  
basement car parks, etc.) is blocking reception,  
including in RDS mode.  
This is a perfectly normal phenomenon, and is not  
indicative of an audio system malfunction.  
I cannot find some radio stations in the list of  
stations received.  
The name of the radio station changes.  
The station is no longer received or its name has  
changed in the list.  
Some radio stations send other information in  
place of their name (the title of the song for  
example).  
I receive a warning about a "Danger area" that is  
not on my route.  
As well as providing guided navigation, the  
system announces all "Danger areas" positioned  
in a cone located in front of the vehicle. It may  
provide an alert for "Danger areas" located on  
nearby or parallel roads.  
►ꢀ Zoom the map to show the exact location  
of the "Danger area". You can select "On the  
route" to stop receiving warnings or decrease the  
warning duration.  
The system interprets these details as the station  
name.  
►ꢀ Press the "Update list" button in the "Radio  
stations” secondary menu.  
Radio  
Media  
The reception quality of the tuned radio station  
gradually deteriorates or the station presets are  
not working (no sound, 87.5 MHz is displayed,  
etc.).  
Playback of my USB memory stick starts only  
after a very long wait (around 2 to 3 minutes).  
Some files supplied with the memory stick may  
greatly slow down access to reading the memory  
stick (multiplication by 10 of the cataloguing  
time).  
Certain traffic jams along the route are not  
indicated in real time.  
On starting, a few minutes may elapse before the  
system begins to receive traffic information.  
►ꢀ Wait until traffic information is being received  
correctly (traffic information icons shown on the  
map).  
In certain countries, only major routes  
(motorways, etc.) are listed for the traffic  
information.  
The vehicle is too far from the selected station’s  
transmitter, or no transmitter is present in the  
geographical area.  
►ꢀ Activate the "" function by means of the short-  
cut menu to enable the system to check whether  
there is a more powerful transmitter in the  
geographical area.  
The aerial is missing or has been damaged  
(for example while entering a car wash or  
underground car park).  
►ꢀ Delete the files supplied with the memory  
stick and limit the number of sub-folders in the  
file structure on the memory stick.  
There may be an extended pause after inserting a  
USB stick.  
This is perfectly normal. The system is dependent  
on the traffic information available.  
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The system reads a variety of data (folder, title,  
artist, etc.). This can take from a few seconds to  
a few minutes.  
►ꢀ You can check that your telephone is  
compatible on the Brand's website (services).  
The volume of the telephone connected in  
Bluetooth mode is inaudible.  
The volume depends on both the system and the  
telephone.  
►ꢀ Increase the volume of the audio system, to  
maximum if required, and increase the volume of  
the telephone if necessary.  
Ambient noise affects the quality of the telephone  
call.  
►ꢀ Reduce the ambient noise level (close  
windows, reduce ventilation, slow down, etc.).  
Some contacts are duplicated in the list.  
The options for synchronising contacts are:  
synchronise the contacts on the SIM card, the  
contacts on the telephone, or both. When both  
synchronisations are selected, some contacts  
may be duplicated.  
►ꢀ Select "Display SIM card contacts" or "Display  
telephone contacts".  
The contacts are not listed in alphabetical order.  
Some telephones offer display options. Depending  
on the settings chosen, contacts can be  
transferred in a specific order.  
Settings  
When the treble and bass settings are changed,  
the ambience is deselected.  
This is perfectly normal.  
When the ambience is changed, the treble and  
bass settings are reset.  
Selecting an ambience imposes the treble and  
bass settings, and vice versa.  
►ꢀ Modify the treble and bass or ambience  
settings to obtain the desired musical ambience.  
When the balance settings are changed, the  
distribution is deselected.  
When the distribution setting is changed, the  
balance settings are deselected.  
Selecting a distribution setting imposes the  
balance settings, and vice versa.  
►ꢀ Modify the balance setting or the distribution  
setting to obtain the desired sound quality.  
There is a difference in sound quality between  
audio sources.  
To allow for optimal listening quality, the sound  
settings can be tailored to different audio  
sources, which can generate audible differences  
when changing source.  
►ꢀ Check that the sound settings are appropriate  
to the sources listened to. We recommend setting  
the sound functions (Bass:, Treble:, Balance) to  
the middle position, setting the musical ambience  
to "None", setting loudness correction to "Active"  
in USB mode and "Inactive" in Radio mode.  
►ꢀ In all cases, after applying sound settings,  
adjust the volume level on the portable device (to  
Some characters in information about the  
currently playing media may not be displayed  
correctly.  
The audio system is unable to process certain  
types of character.  
►ꢀ Use standard characters to name tracks and  
folders.  
Playback of streaming files does not start.  
The connected device does not automatically  
launch playback.  
►ꢀ Start playback from the device.  
Track names and playing times are not displayed  
on the audio streaming screen.  
The Bluetooth profile does not allow the transfer  
of this information.  
Telephone  
I cannot connect my Bluetooth telephone.  
The telephone's Bluetooth function may be  
switched off or the telephone may not be visible.  
►ꢀ Check that the telephone has Bluetooth  
switched on.  
►ꢀ Modify the telephone directory display  
settings.  
The system does not receive SMS.  
SMS text messages cannot be sent to the system  
in Bluetooth mode.  
►ꢀ Check in the telephone settings that it is  
"visible to all".  
►ꢀ Deactivate then reactivate the telphone’s  
Bluetooth function.  
The Bluetooth telephone is not compatible with  
the system.  
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a high level) first. Then adjust the volume level on  
the audio system.  
When the engine is off, the system switches off  
after several minutes of use.  
When the engine is switched off, the system's  
operating time depends on the state of charge of  
the battery.  
The switch-off is normal: the system  
automatically goes into energy economy mode  
and switches off to maintain an adequate charge  
in the battery.  
►ꢀ Start the vehicle’s engine to increase the  
charge of the battery.  
The date and time cannot be set.  
Setting of the date and time is only available if the  
synchronisation with the satellites is deactivated.  
►ꢀ Settings menu / Options / Time-Date setting.  
Select the "Time" tab and deactivate the "GPS  
synchronisation" (UTC).