Get Practical information Guide for DS 3 Crossback 4 Door First Generation (2018-2022)

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correctly. In these temperature conditions, use

winter-type Diesel fuel and keep the fuel tank

more than 50 % full.

At temperatures below -15 °C (+5 °F) to avoid

problems starting, it is best to park the vehicle

under shelter (heated garage).

You must refuel as soon as possible to avoid

Compatibility of fuels

running out of fuel.

For more information on Running out of fuel

(Diesel), refer to the corresponding section.

Petrol fuels conforming to the EN228 standard

containing up to 5% and 10% ethanol respectively.

Stop & Start

Never refuel with the engine in STOP

mode; you must switch off the ignition.

Travelling abroad

Certain fuels could damage your vehicle’s engine.

In certain countries, the use of a particular fuel

may be required (specific octane rating, specific

trade name, etc.) to ensure correct operation of

the engine.

Diesel fuels conforming to the EN590, EN16734

and EN16709 standards and containing up to

7%, 10%, 20% and 30% fatty acid methyl ester

respectively. The use of B20 or B30 fuels, even

occasionally, imposes special maintenance

conditions referred to as "Arduous conditions".

Refuelling

Additions of fuel must be of at least 5 litres, in

order to be registered by the fuel gauge.

Opening the filler cap may create a noise caused

by an inrush of air. This vacuum is entirely normal,

resulting from the sealing of the fuel system.

To refuel in complete safety:

For all additional information, consult a dealer.

Refuelling

Fuel tank capacity: approximately 44 litres

(petrol) or 41 litres (Diesel).

►

You must switch off the engine.

Paraffinic Diesel fuel conforming to the EN15940

standard.

The use of any other type of (bio) fuel

(vegetable or animal oils, pure or diluted,

domestic fuel, etc.) is strictly prohibited (risk

of damage to the engine and fuel system).

Reserve level: approximately 6 litres.

Low fuel level

When the low fuel level is reached, this

warning lamp comes on on the instrument

panel, accompanied by an onscreen message and

an audible signal. When it first comes on, about 6

litres of fuel remain in the tank.

The only fuel additives authorised for use

are those that meet the B715001 (petrol)

or B715000 (Diesel) standards.

Until sufficient fuel is added, this warning lamp

appears every time the ignition is switched on,

accompanied by an onscreen message and an

audible signal. When driving, this message and

audible signal are repeated with increasing

frequency as the fuel level drops towards 0.

► With the vehicle unlocked, press the rear-

central part of the filler flap to open it.

Diesel at low temperature

At temperatures below 0 °C (+32 °F), the

formation of paraffins in summer-type Diesel

fuels could prevent the engine from operating

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►ꢀ Take care to select the pump that delivers the

correct fuel type for the vehicle's engine (see a

reminder label on the inside of the filler flap).

►ꢀ Turn the filler cap to the left.

►ꢀ Remove the filler cap and hang it on its carrier

(on the filler flap).

►ꢀ Introduce the filler nozzle and push it in as

far as possible before starting to refuel (risk of

blowback).

Operation

Charging system (Electric)

400 V electrical system

The electrical system, which operates at a voltage

of approximately 400 V, is identified by orange

cables, and its components are marked with this

symbol:

When a petrol filler nozzle is inserted into the

fuel filler neck of a Diesel vehicle, it comes into

contact with the flap. The system remains closed

and prevents filling.

►ꢀ Fill the tank.

Do not continue past the third cut-off of the

nozzle, as this may cause malfunctions.

►ꢀ Refit the filler cap.

Do not persist but introduce a Diesel type filler

nozzle.

►ꢀ Turn it to the right.

►ꢀ Push the filler flap to close it.

It remains possible to use a fuel jerrycan

to fill the tank.

If you have put in the wrong fuel for the

vehicle, you must have the fuel tank

drained and filled with the correct fuel before

starting the engine.

Travelling abroad

An electric vehicle’s power train can

become hot during use and after

switching off the ignition.

Observe the warning messages shown on

labels, particularly inside the flap.

All work on or modifications to the vehicle’s

electrical system (including the traction

battery, connectors, orange cables and

other components visible from the interior or

exterior) is strictly prohibited - risk of severe

burns or potentially fatal electric shock (short-

circuit / electrocution)!

As Diesel fuel pump nozzles may be

different in other countries, the presence

of the misfuel prevention device may make

refuelling impossible.

Before travelling abroad, it is advisable to

check with a dealer if the vehicle is suitable

for the distribution equipment of the countries

visited.

The vehicle is fitted with a catalytic converter, a

device which helps to reduce the level of harmful

emissions in the exhaust gases.

For petrol engines, you must use unleaded fuel.

The filler neck is narrower, admitting unleaded

petrol nozzles only.

Misfuel prevention (Diesel)

(Depending on country of sale.)

This mechanical device prevents filling the tank of

a Diesel vehicle with petrol.

In the event of a problem, always contact a

dealer or a qualified workshop.

Located in the filler neck, the misfuel prevention

device is visible when the filler cap is removed.

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You must immediately contact the emergency

services, informing them that the incident

involves an electric vehicle.

climate conditions, the distance travelled and

how often it has been fast-charged.

In the event of damage to the traction

battery

When washing

Before washing the vehicle, always check

that the charging flap is closed correctly.

Never wash the vehicle while the battery is on

charge.

It is strictly prohibited to work on the vehicle

yourself.

This label is intended solely for use by

firefighters responding to an incident

involving the vehicle and for maintenance

technicians.

Do not touch liquids coming from the battery,

and in the event of skin contact with these

products, wash abundantly with water and

contact a doctor as soon as possible.

Contact a dealer or a qualified workshop to

have the system checked.

High-pressure washing

To avoid damaging electrical components,

it is expressly prohibited to use high-pressure

washing to clean the front compartment or the

vehicle underbody.

Do not use a pressure greater than 80 bar

when washing the bodywork.

Never allow water or dust to enter the

connector or charging nozzle - risk of

electrocution or fire!

Never connect / disconnect the charging

nozzle or cable with wet hands - risk of

electrocution!

Charging connectors and

indicator lamps

Traction battery

In the event of an accident or impact

The electrical system or the traction

battery may be seriously damaged in the event

of an accident or impact involving the vehicle

underbody.

Stop as soon as it is safe to do so and switch

off the ignition.

Contact a dealer or a qualified workshop

without delay.

This battery stores the energy that powers

the electric motor and the thermal comfort

equipment in the passenger compartment. It is

discharged during use, and must therefore be

regularly recharged. There is no need to wait for

the traction battery to fall to its reserve level

before recharging.

Battery life may vary according to the type of

driving, the route, thermal comfort equipment

usage and battery component ageing.

In the event of exposure to a fire

Immediately exit and evacuate all

passengers from the vehicle. Never attempt to

fight the fire yourself - risk of electrocution!

1. Charging connectors

2. Deferred charge activation button

The traction battery ageing process is

influenced by multiple factors, including

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table to check your charging cable’s compatibility

with local electrical systems.

Contact a dealer or a qualified workshop for

more information and to obtain suitable charging

cables.

3. Nozzle locking indicator lamp

Red: nozzle positioned correctly and locked in

the connector.

Mode 2 (AC) charging cable with built-in

control unit

4. Charging indicator lamp

Domestic socket

(Domestic charging - single-phase alternating

current (AC))

State of charging

indicator lamp

Meaning

Mode 2 charging cable with built-in

control unit

Mode 2 with a standard socket A: 8 A

Fixed white

Welcome lighting

Avoiding damage to the cable is essential.

In the event of damage, do not use the cable

and contact a dealer or a qualified workshop

for a replacement.

maximum charging current.

when flap is opened.

Fixed blue

Deferred charge.

Charging.

Flashing green

Fixed green

Fixed red

Charging finished.

Malfunction.

Accelerated charging unit (Wallbox)

(Accelerated charging - single-phase or three-

phase alternating current (AC))

Mode 2 with a Green’Up socket B: 16 A

maximum charging current.

In case of impact, even light, against the

charging flap, do not use it.

Do not remove or modify the charging

connector - risk of fire!

Contact a dealer or a qualified workshop.

Depending on version, in mode 3 with a

Wallbox accelerated charging unit: 32 A

maximum charging current.

Charging cables

The charging cable supplied with the vehicle is

suitable for electrical systems in the country of

sale. If you travel abroad, refer to the following

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Practical information

Red: anomaly; charging not permitted or must

Mode 3 (AC) charging cable

Mode 4 (DC) charging cable

(integrated in the public fast charging station)

be stopped immediately. Check that everything

is connected correctly and that the electrical

system is not faulty.

If the indicator lamp does not go off, contact a

dealer or a qualified workshop.

Upon plugging the charging cable into a domestic

socket, all of the indicator lamps come on briefly.

If no indicator lamps come on, check the domestic

socket's circuit-breaker.

– If the circuit breaker has tripped, contact a

professional to check that your electrical system

is suitable and carry out any necessary repairs.

– If the circuit-breaker has not tripped, avoid

using the charging cable and contact a dealer or a

qualified workshop.

Accelerated charging unit (Wallbox)

Do not remove or modify the charging

unit. Risk of electrocution and/or fire!

Refer to the charging unit user manual for

operating instructions.

Control unit

Public fast charging station

Recommendations on the control unit label

(Fast charging - direct current (DC))

POWER

Green: electrical connection established;

charging can begin.

1. Refer to the handbook before use.

2. Incorrect use of this charging cable may

result in fire, property damage and serious

injury or death by electrocution!

3. Always use a correctly earthed power socket,

protected by a 30 mA residual current device.

CHARGE

Flashing green: charging in progress or

programmed heating activated.

Fixed green: charging complete.

FAULT

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Practical information

the connector on the vehicle. A warning is

displayed on the instrument panel.

4. Always use an electrical socket protected

by a circuit-breaker appropriate for the

electrical circuit’s current rating.

5. The weight of the control unit must not be

borne by the electrical socket, plug and

cables.

Charging the traction

battery (Electric)

To recharge, connect the vehicle to a domestic

electrical system (for domestic or accelerated

charging) or a fast charging station (for fast

charging).

Cooling the traction battery

The cooling fan comes on during charging

to cool the on-board charger and the traction

battery.

6. Never use this charging cable if it is defective

or in any way damaged.

For a full charge, follow the desired charging

procedure without pausing it, until it ends

automatically. Charging may be performed either

immediately or deferred.

You can stop charging at any time by unlocking

the vehicle and removing the nozzle.

For more information on the charging displays on

the Instrument panel and the Touch screen, refer

to the corresponding section.

Depending on version, the deferred charge

function is configured via either the touch

screen or the MyDS application.

7. Never attempt to repair or open this charging

cable. It contains no repairable parts -

replace the charging cable if it is damaged.

8. Never immerse this charging cable in water.

9. Never use this charging cable with an

extension cable, a multi-plug socket,

a conversion adaptor or on a damaged

electrical socket.

10. Do not unplug the plug from the wall as a

means of stopping charging.

11. Do not force the connector if it is locked into

the vehicle.

12. Immediately stop charging, by locking and

then unlocking the vehicle using the remote

control key, if the charging cable or wall

socket feel burning hot to the touch.

13. This charging cable includes components

liable to cause electrical arcing or sparks. Do

not expose to flammable vapours.

14. Only use this charging cable with DS

AUTOMOBILES vehicles.

15. Never plug the cable into the wall socket (or

unplug it) with wet hands.

Vehicle unused for an extended period

Fully recharge the traction battery every

three months. Follow the domestic charging

procedure.

Before carrying out the charging operation,

check that the accessory battery is not

disconnected or discharged. If it is, refer to

the corresponding section for information on

reconnecting or recharging it.

Precautions

For more information on the deferred charge

function, refer to the corresponding section.

Electric vehicles were developed in accordance

with the guidelines on maximum electromagnetic

fields issued by the International Commission on

Non-Ionizing Radiation Protection (ICNIRP - 1998

Guidelines).

A LED, located below the interior rear view

and visible from outside the vehicle,

flashes in blue for a few minutes to confirm

the start of the charging.

It is also possible to monitor the charging

process using the MyDS application.

For more information on Remotely operable

features, refer to the corresponding section.

Wearers of pacemakers or equivalent

devices should consult a doctor to enquire

about any applicable precautionary measures, or

contact the manufacturer of their implanted

electronic medical device to check that it is

guaranteed to operate in an environment

compliant with the ICNIRP guidelines.

As a safety measure, the engine will not

start if the charging cable is plugged into

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If in doubt

After charging

►ꢀ Open the charging flap by pressing the push-

button, and check that there are no foreign bodies

on the charging connector.

Domestic or accelerated charging: do

not remain inside or near the vehicle, or near

the charging cable or charging unit, even for a

short time.

Fast charging: do not use the system yourself

and avoid approaching public fast charging

points. Leave the area and ask a third party to

recharge the vehicle.

Check that the charging flap is closed.

Do not leave the cable connected to the

domestic power socket - risk of short-circuit

or electrocution in the event of contact with or

immersion in water!

Domestic charging

For fast charging

Before charging

Check that the fast public charger and

its charging cable are compatible with your

vehicle.

For domestic or accelerated charging

Before charging

Depending on the context:

If the exterior temperature is below :

– -25°C, charging may not be possible.

– 0°C, charging times may be extended.

►ꢀ Have a professional check that the

electrical system to be used complies with

applicable standards and is compatible with

the vehicle.

(During charging)

►ꢀ Connect the charging cable from the control

unit to the domestic socket.

►ꢀ Have a professional electrician install

a dedicated domestic power socket or

accelerated charging unit (Wallbox)

compatible with the vehicle.

Use the charging cable supplied with the

vehicle.

Do not remain in or near the vehicle.

While charging is in progress, opening the

driver's door will interrupt charging.

When the connection is made, all of the indicator

lamps on the control unit light up, then only the

POWER indicator lamp remains on in green.

►ꢀ Remove the protective cover from the

charging nozzle.

After charging

Check that the charging flap is closed.

►ꢀ Insert the nozzle into the charging connector.

The start of charging is confirmed by the flashing

in green of the CHARGE indicator lamps in the

flap, then on the control unit.

If this is not the case, charging has not started;

restart the procedure, ensuring that all

connections are properly established.

(During charging)

Connection

►ꢀ Before charging, check that the drive selector

is in mode P and the ignition is off, otherwise

charging is not possible.

Never work under the bonnet:

– Some areas remain very hot, even an hour

after charging ends - risk of burns!

– The fan may start at any time - risk of cuts or

strangulation!

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The red indicator lamp in the flap comes on to

indicate that the nozzle is locked.

Fast charging

The red indicator lamp in the flap goes out to

confirm that the charging nozzle is unlocked.

►ꢀ Within 30 seconds, remove the charging

nozzle.

If charging has finished but the cable is

still connected, opening the driver's door

restarts charging for around 20 seconds.

Domestic charging

Accelerated charging

►ꢀ Depending on version, remove the protective

cover from the base.

►ꢀ Connect the charging cable to the vehicle

connector, following the instructions for use of

the fast public charger.

The start of charging is confirmed when the

charging indicator lamp in the flap flashes green.

If this is not the case, charging has not started;

restart the procedure, ensuring that the

connection is correct.

►ꢀ Follow the instructions for use of the

accelerated charging unit (Wallbox).

►ꢀ Remove the protective cover from the

charging nozzle.

►ꢀ Insert the nozzle into the charging connector.

The start of charging is confirmed when the

charging indicator lamp in the flap flashes green.

If this is not the case, charging has not started;

restart the procedure, ensuring that the nozzle is

inserted correctly.

The red indicator lamp in the flap comes on to

indicate that the nozzle is locked.

Disconnection

The red indicator lamp in the flap comes on to

indicate that the nozzle is locked.

When charging is complete, the green CHARGE

indicator lamp on the control unit comes on fixed.

►ꢀ Replace the protective cover on the charging

nozzle and close the charging flap.

►ꢀ Disconnect the control unit end of the

charging cable from the domestic socket.

Before disconnecting the nozzle from the

charging connector:

►ꢀ If the vehicle is unlocked, lock it and then

unlock it.

►ꢀ If the vehicle is locked, unlock it.

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Accelerated charging

fitting be performed by a dealer or a qualified

workshop.

If not fitted by a dealer, it must still be fitted

in accordance with the Manufacturer's

instructions.

Certain driving or manoeuvring aid functions

are automatically deactivated if an approved

towing system is used.

Roof bars

The end of charging is indicated by the charging

control unit and by the fixed lighting of the green

indicator lamp in the flap.

►ꢀ Hang up the nozzle on the charging unit and

close the charging flap.

As a safety measure and to avoid

damaging the roof, it is essential to use

the transverse bars approved for the vehicle.

Observe the instructions on fitting and use

contained in the guide supplied with the roof

bars.

Fast charging

The end of charging is indicated by the charger

and by the fixed lighting of the green indicator

lamp in the flap.

►ꢀ Hang up the nozzle on the charging station.

►ꢀ Depending on version, replace the protective

cover on the base and close the charging flap.

Observe the maximum authorised towable

weight, indicated on the vehicle's

registration certificate, the manufacturer's

label as well as in the Technical data section of

this guide.

Complying with the maximum authorised

nose weight (towball) also includes the use of

accessories (bicycle carriers, tow boxes, etc.).

Towing device

Load distribution

►ꢀ Distribute the load in the trailer so that

the heaviest items are as close as possible to

the axle, and the nose weight approaches the

maximum permitted without exceeding it.

Air density decreases with altitude, thus reducing

engine performance. The maximum load which

can be towed must be reduced by 10% per

1,000 metres of altitude.

Observe the legislation in force in the

country where you are driving.

To install the roof bars, you must secure them

only to the four fixing points on the roof frame.

These points are concealed by the vehicle's doors

when they are closed.

The roof bar fixings include a lug to be fitted into

the hole at each fixing point.

Electric motor

Electric vehicles must never be equipped

with towing devices.

It is therefore not possible to tow a trailer or

caravan.

Maximum load distributed over the roof

bars, for a loading height not exceeding

40 cm: 75 kg.

As this value may change, please verify the

maximum load set out in the manual supplied

with the roof bars.

Use towing devices and their genuine

wiring harnesses approved by the

Manufacturer. It is recommended that the

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If the height exceeds 40 cm, adapt the speed

of the vehicle to the profile of the road to avoid

damaging the roof bars and the fixings on the

vehicle.

Be sure to refer to national legislation in order

to comply with the regulations for transporting

objects which are longer than the vehicle.

Take account of the legislation specific to

each country on the use of snow chains

and the maximum authorised speed.

It is strongly recommended that before

you leave, you practise fitting the snow

chains on a level and dry surface.

Use only chains designed to be fitted to the type

of wheel fitted to the vehicle:

Avoid driving with snow chains on roads

that have been cleared of snow to avoid

damaging the vehicle's tyres and the road

surface. If the vehicle is fitted with alloy

wheels, check that no part of the chain or its

fixings is in contact with the wheel rim.

Original tyre size

Chain type

215/65 R16

Cannot be fitted with

chains

Recommendations

Distribute the load uniformly, taking care

to avoid overloading one of the sides.

Arrange the heaviest part of the load as close

as possible to the roof.

215/60 R17

215/55R18

Polaire XP9 with

manual locking

Energy economy mode

Cannot be fitted with

chains

Secure the load firmly.

This system manages the duration of use of

certain functions, in order to conserve a sufficient

level of charge in the battery with the ignition off.

After switching off the engine, you can still

use functions such as the audio and telematic

system, the wipers and the dipped beam

Drive gently: the vehicle will be more

susceptible to the effects of side winds and its

stability may be affected.

Regularly check the security and tight

fastening of the roof bars, at least before each

trip.

For more information on snow chains, contact a

dealer or a qualified workshop.

Installation tips

►ꢀ To fit the chains during a journey, stop the

vehicle on a flat surface on the side of the road.

►ꢀ Apply the parking brake and position any

wheel chocks under the wheels to prevent

movement of the vehicle.

headlamps or courtesy lamps, for a combined

duration of approximately 40 minutes.

Remove the roof bars once they are no longer

needed.

Selecting the mode

A confirmation message is displayed when

energy economy mode is entered, and the active

functions are placed on standby.

►ꢀ Fit the chains following the instructions

provided by the manufacturer.

►ꢀ Move off gently and drive for a few moments,

without exceeding 31 mph (50 km/h).

►ꢀ Stop the vehicle and check that the snow

chains are correctly tightened.

Snow chains

In wintry conditions, snow chains improve

traction as well as the behaviour of the vehicle

when braking.

If a telephone call is in progress at the

time, it will be maintained for around 10

minutes via the audio system’s hands-free

system.

The snow chains must be fitted only to

the front wheels. They must never be

fitted to "space-saver" type spare wheels.

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Exiting the mode

These functions are automatically reactivated the

next time the vehicle is used.

Opening

►ꢀ Open the left-hand front door.

Bonnet

Stop & Start

Before doing anything under the bonnet,

you must switch off the ignition to avoid any

risk of injury resulting from an automatic

change to START mode.

To restore the use of these functions immediately,

start the engine and let it run:

– For less than 10 minutes, to use the equipment

for approximately 5 minutes.

– For more than 10 minutes, to use the equipment

for approximately 30 minutes.

Let the engine run for the specified duration to

ensure that the battery charge is sufficient.

To recharge the battery, avoid repeatedly or

continuously restarting the engine.

►ꢀ Pull the interior release lever, located at the

bottom of the door frame, towards you.

The location of the interior bonnet release

lever prevents the bonnet being opened

when the left-hand front door is closed.

A flat battery prevents the engine from

starting.

For more information on the 12 V battery, refer

to the corresponding section.

When the engine is hot, handle the

exterior safety catch and the bonnet stay

with care (risk of burns), using the protected

area.

Load reduction mode

This system manages the use of certain functions

according to the level of charge remaining in the

battery.

When the bonnet is open, take care not to

damage the safety catch.

Do not open the bonnet under very windy

conditions.

►ꢀ Lift the exterior safety catch and raise the

bonnet.

►ꢀ Unclip the stay from its housing and place it in

the support slot to hold the bonnet open.

When the vehicle is being driven, the load

reduction function temporarily deactivates

certain functions, such as the air conditioning

and the heated rear screen.

Cooling of the engine when stopped

The engine cooling fan may start after the

engine has been switched off.

The deactivated functions are reactivated

automatically as soon as conditions permit.

Take care with objects or clothing that could

be caught in the blades of the fan!

Closing

►ꢀ Hold the bonnet and pull out the stay from the

support slot.

Practical information for Your DS 3 Crossback 4 Door First Generation (2018-2022)

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