Get Audio and telematics -> Connected services / Telephone Guide for DS 4 4 Door Second Generation (2021-2026)

354

Audio and Telematics

Connected services

MirrorLink^TM

Optional depending on the

smartphone and operating system.

355

Audio and Telematics

MirrorLink^TMsmartphone connection

Start the application on the

smartphone (optional, depending

on the smartphone and operating

system).

As a safety measure and because it

requires sustained attention by the

driver, using a smartphone when

driving is prohibited.

As a safety measure, applications

can only be viewed with the vehicle

stationary; display is interrupted once

the vehicle is moving.

During the procedure, several screen

pages relating to certain functions

are displayed.

Accept to start and end the

connection.

All operations must be done with the

vehicle stationary.

Please note:

-

if your smartphone is supported, to

make it "MirrorLink^TM" compatible,

some phone manufacturers

nevertheless invite you to first

download a dedicated application.

Once connection is established, an page

is displayed with the applications already

downloaded to your smartphone and adapted

to MirrorLink^TMtechnology.

If only one application has been downloaded to

the smartphone, it starts automatically.

The synchronisation of a

smartphone allows applications on a

smartphone that are adapted to the

MirrorLink^TMtechnology to be displayed

in the vehicle's screen.

The principles and standards

are constantly evolving. For the

communication process between the

smartphone and the system to work

correctly, the smartphone must be

unlocked; update the operating system

of your smartphone as well as the date

and time in the smartphone and the

system.

When connecting a smartphone to

the system, it is recommended that

Bluetooth^®be started on the smartphone.

Access to the different audio sources remains

accessible in the margin of the MirrorLink^TM

display, using touch buttons in the upper bar.

Access to the menus for the system is possible

at any time using the dedicated buttons.

Connect a USB cable. The

smartphone charges when

connected by a USB cable.

Voice recognition

From the system, press on

"Connected services" to display the

primary page.

For the list of eligible smartphones,

connect to the brand's internet website

in your country.

Press the end of the lighting control stalk to

start voice recognition of your smartphone via

the system.

Voice recognition requires a compatible

smartphone connected to the vehicle by

Bluetooth^®.

Press on "MirrorLink^TM" to

start the application in the

system.

356

Audio and Telematics

Level 1

Level 2

Level 3

357

Audio and Telematics

Level 1

Level 2

Level 3

Comments

Access or return to the applications already

downloaded to your smartphone and adapted to

MirrorLink^TMtechnology.

Access to a menu list depending on the

application chosen.

"Back": abandon the current operation, go up one

level.

Connected

services

MirrorLink^TM

"Home": access or return to the "Car mode" page.

Access to the "Connected services" primary

page.

358

Audio and Telematics

CarPlay^®

359

Audio and Telematics

CarPlay^®smartphone connection

Connect a USB cable. The

smartphone charges when

connected by a USB cable.

When the telephone menu is displayed, on

connecting the USB cable the display changes

automatically to CarPlay mode.

If a menu other than the telephone menu is

displayed, on connecting the USB cable a

message is displayed in the upper banner

indicating the activation of the CarPlay mode.

Press on Open to display the CarPlay mode.

As a safety measure and because it

requires sustained attention by the

driver, using a smartphone when

driving is prohibited.

All operations must be done with the

vehicle stationary.

Press "Telephone" to display the

CarPlay^®interface.

Or

The synchronisation of a

smartphone allows applications on a

smartphone that are adapted to the

CarPlay^®technology to be displayed in

the vehicle's screen.

As the principles and standards are

constantly evolving, it is recommended

that you update the operating system of

your smartphone.

Voice recognition

Connect the USB cable. The

smartphone is charged while

connected by the USB cable.

Press the end of the lighting control stalk to

start voice recognition of your smartphone via

the system.

From the system, press "Connected

services" to display the primary

page.

For the list of eligible smartphones,

connect to the brand's internet website

in your country.

Press on "CarPlay" to display the

CarPlay^®interface.

As a safety measure, applications

can only be viewed with the vehicle

stationary; display is interrupted once

the vehicle is moving.

During the procedure, one or more

screen pages relating to certain

functions are displayed on connection.

360

Audio and Telematics

Telephone

Level 1

Level 2

Call log

Level 3

4

5

6

7

12

13

Contacts

1

2

3

8

9

10 11

14 15 16 17 18

361

Audio and Telematics

Level 1

Level 2

All calls

Level 3

Comments

4

5

6

7

Incoming calls

Outgoing calls

Contacts

Telephone

Call log

After making choices, start the call.

2

View

12

13

Magnifying glass

Create

Call

Addresses

8

9

Create

14

15

16

17

18

Modify

Delete

View

Telephone

Contacts

Delete all

By name

Confirm

After making choices, start the call.

3

Navigate to

Search for contact

Call

10

11

362

Audio and Telematics

Level 1

Level 2

Level 3

Bluetooth (devices)

1

19 20 21 22

Devices detected

Telephone connection

Telephone Options

23 24 25 26

363

Audio and Telematics

Level 1

Level 2

Search

Level 3

Comments

Start the search for another peripheral device to

connect.

19

20

Telephone

connection

Start or stop the Bluetooth^®connection to the

selected peripheral device.

Connect / Disconnect

Update

Secondary page

Import the contacts from the selected telephone

to store them in the audio system.

1

21

22

Bluetooth

connection

Delete

Delete the selected telephone.

Save the settings.

Confirm

Telephone

connection

Telephone

Secondary page

Devices detected

Put on hold

Audio streaming

Start the search for peripheral devices.

Search for devices

Internet

Cut the microphone temporarily so that the

contact cannot hear your conversation with a

passenger.

23

Import the contacts from the selected telephone

to save then in the audio system.

Telephone

connection

Update

24

25

1

Ringtones

Choose the telephone ringtone and volume.

Secondary page

Contact records used and free, percentage of

storage space used by internal contacts and

Bluetooth^®contacts.

Telephone Options

Memory info.

Confirm

26

Save the settings.

364

Audio and Telematics

Pairing a Bluetooth^®telephone

Procedure from the system

For reasons of safety and because they

require prolonged attention on the part

of the driver, the operations for pairing

the Bluetooth^®mobile telephone to the

hands-free system of the audio system

must be carried out with the vehicle

stationary.

Activate the telephone's Bluetooth^®function

and ensure that it is "visible to all" (telephone

configuration).

Select the name of the

desired peripheral from the

list and "Confirm".

Press on Telephone to display the

primary page.

Enter a code of at least 4 figures for

the connection then "Confirm".

Procedure (short) from the

Press on the secondary page.

telephone

Enter this same code in the telephone then

accept the connection.

1

In the Bluetooth^®menu of your device, select

the system name in the list of devices detected.

Select "Bluetooth connection".

Select "Search for devices".

The list of telephones detected is

displayed.

The system offers to connect the telephone:

-

in "Telephone" (hands-free kit, telephone

only),

Enter a code of at least 4 figures in the device

and confirm.

in "Audio streaming" (streaming: wireless

playing of audio files from the telephone),

in "Internet" (internet browsing, only if your

telephone is compatible with the "DUN"

Dial-Up Networking Bluetooth^®standard).

Enter this same code in the system,

select "OK" and confirm.

19

Select one or more profiles and confirm.

If the telephone is not detected, it is

recommended that you switch the Bluetooth^®

function on your telephone off and then on again.

365

Audio and Telematics

Connecting a Bluetooth^®

peripheral device

Automatic reconnection

The services available depend

on the network, the SIM card and

the compatibility of the Bluetooth^®

telephone used. Check the telephone

manual and with your network provider

for details of the services available to

you.

Depending on the type of telephone,

the system will ask you to accept or not

the transfer of your contacts.

On switching on the ignition, the telephone

connected when the ignition was last switched

off is automatically reconnected, if this

connection mode had been activated during the

pairing procedure.

If not, select "Update".

The connection is confirmed by the display of a

message and the name of the telephone.

On return to the vehicle, if the last telephone

connected is present again, it is reconnected

automatically and within around 30 seconds

after switching on the ignition the pairing is

done without any action on your part, with

(Bluetooth^®activated).

To modify the automatic connection mode,

select the telephone in the list then select the

desired profile.

Manual connection

The ability of the system to connect

with only one profile depends on the

telephone. The three profiles may all

connect by default.

Press on Telephone to display the

primary page.

Press on the secondary page.

Visit

(compatibility, additional help, ...).

1

Select "Bluetooth" to display the list

of paired peripherals.

The recognised telephone

appears in the list.

Select the peripheral to connect.

Press on "Search for devices".

19

Depending on your telephone, you may be

asked to accept automatic connection every

time the ignition is switched on.

The connection is confirmed by the display of a

message and the name of the telephone.

366

Audio and Telematics

Managing paired telephones

Receiving a call

Making a call

An incoming call is announced by a ring and a

superimposed display in the screen.

Using the telephone is not

recommended while driving.

Park the vehicle.

Make the call using the steering

mounted controls.

This function allows the connection or

disconnection of a peripheral device as

well as the deletion of a pairing.

Make a short press on the steering

mounted TEL button to accept an

incoming call.

Press on Telephone to display the

primary page.

Make a long press

Calling a new number

Press on the secondary page.

Press on Telephone to display the

primary page.

1

on the steering mounted TEL button

to reject the call.

Select "Bluetooth" to display the list

of paired peripheral devices.

Enter the phone number using the

digital keypad.

Press "Call" to start the call.

Or

Select the peripheral in the list.

Select "Search for devices "

19

Select "End call".

Calling a contact

Press on Telephone to display the

primary page.

Or

"Connect / Disconnect" to start or

end the Bluetooth connection with

the selected device.

20

Or make a long press

Or

on the steering mounted TEL button.

"Delete" to delete the pairing.

22

367

Audio and Telematics

Managing contacts / entries

Select "Contacts".

Press on Telephone to display the

Select "By name" to view the list of

primary page.

contacts.

3

18

Select the desired contact from the list offered.

Select "Contacts".

3

Select "Call".

Select "View".

9

Calling a recently used number

Select "Create" to add a new contact,

observing the "international format".

14

Press on Telephone to display the

primary page.

Or

"Modify" to edit the selected contact.

Select "Call log".

15

2

Or

Select the desired contact from the list offered.

"Delete" to delete the selected

contact.

16

It is always possible to make a call

directly from the telephone; park the

vehicle first as a safety measure.

Or

"Delete all" to delete all information

for the selected contact.

17

368

Audio and Telematics

Frequently asked questions

The following table groups together the answers to the most frequently asked questions concerning your audio system.

Navigation

QUESTION

ANSWER

SOLUTION

The route calculation is

not successful.

The route settings may conflict with the current location (exclusion

of toll roads on a toll motorway).

Check the route settings in the "Navigation"

menu.

The POIs do not appear.

The POIs have not been selected.

Select the POIs in the list of POIs.

The Risk areas audible

warning does not work.

The audible warning is not active.

Activate audible warnings in the "Navigation"

menu.

The system does not

suggest a detour around

an incident on the route.

The guidance criteria do not take account of TMC messages.

Select the "Information" function in the list of

route settings.

I receive a Risk areas alert Other than guidance, the system announces all Risk areas

Zoom in on the map to view the exact position of

the Risk areas. Select "On the route" to no longer

receive alerts other than navigation instructions

or to reduce the time for the announcement.

which is not on my route.

positioned in a cone located in front of the vehicle. It may provide

an alert for Risk areas located on nearby or parallel roads.

369

Audio and Telematics

QUESTION

ANSWER

SOLUTION

Certain traffic jams along

the route are not indicated receive the traffic information.

in real time.

On starting, it is several minutes before the system begins to

Wait until the traffic information is being received

correctly (display of the traffic information icons

on the map).

The filters are too restrictive.

Modify the settings.

In certain countries, only major routes (motorways...) are listed for

the traffic information.

This phenomenon is normal. The system is

dependent on the traffic information available.

The altitude is not

displayed.

On starting, the initialisation of the GPS may take up to 3 minutes to Wait until the system has started up completely

receive more than 4 satellites correctly.

so that there is GPS coverage by at least

4 satellites.

Depending on the geographical environment (tunnel...) or the

weather, the conditions of reception of the GPS signal may vary.

This phenomenon is normal. The system

is dependent on the GPS signal reception

conditions.

370

Audio and Telematics

Radio

QUESTION

ANSWER

SOLUTION

The quality of reception of The vehicle is too far from the transmitter used by the station

Activate the "RDS" function by means of the

short-cut menu to enable the system to check

whether there is a more powerful transmitter in

the geographical area.

the radio station listened

to gradually deteriorates

or the stored stations do

not function (no sound,

87.5 Mhz is displayed...).

listened to or there is no transmitter in the geographical area

through which the vehicle is travelling.

The environment (hills, buildings, tunnels, basement car parks...)

block reception, including in RDS mode.

This phenomenon is normal and does not

indicate a fault with the audio system.

The aerial is absent or has been damaged (for example when going Have the aerial checked by a CITROËN dealer.

through a car wash or into an underground car park).

I cannot find some radio

stations in the list of

stations received.

The station is not received or its name has changed in the list.

Press and hold the "List" button at the steering

mounted controls to update the list of stations

received or press on the system update function:

"Update list".

Some radio stations send other information in place of their name

(the title of the song for example).

The name of the radio

station changes.

The system interprets this information as the name of the station.

371

Audio and Telematics

Media

QUESTION

ANSWER

SOLUTION

Playback of my USB

memory stick starts only

after a very long wait

(around 2 to 3 minutes).

Some files supplied with the memory stick may greatly slow down

access to reading the memory stick (multiplication by 10 of the

catalogue time).

Delete the files supplied with the memory stick

and limit the number of sub-folders in the file

structure on the memory stick.

When I connect my iPhone When the iPhone connects automatically as a telephone, it forces

Disconnect and reconnect to the USB port (the

USB function takes priority over streaming).

as a telephone and to

the USB port at the same

time, I am unable to play

the music files.

the streaming function. The streaming function takes the place

of the USB function which is then not useable, there is a period

without sound of the track being played with Apple^®players.

The CD is ejected

automatically or is not

played by the player.

The CD is inserted upside down, is unplayable, does not contain any

audio data or contains an audio format which the player cannot play.

Check that the CD is inserted in the player the

right way up.

Check the condition of the CD: the CD cannot be

played if it is too badly damaged.

Check the content in the case of a recorded CD:

refer to the advice in the "AUDIO" section.

The audio system's CD player does not play

DVDs.

The CD has been recorded in a format that is not compatible with the player (udf...).

The CD is protected by an anti-pirating protection system which is

not recognised by the audio system.

Some recorded CDs will not be played by the

audio system because they are not of adequate

quality.

There is a long waiting

When a new medium is inserted, the system reads a certain

This phenomenon is normal.

period following the insertion amount of data (directory, title, artist, etc.). This may take from a few

of a CD or connection of a

seconds to a few minutes.

USB memory stick.

372

Audio and Telematics

QUESTION

ANSWER

SOLUTION

The CD player sound is

poor.

The CD used is scratched or of poor quality.

Insert good quality CDs and store them in

suitable conditions.

The audio equipment settings (bass, treble, ambiences) are

unsuitable.

Set the treble or bass level to 0, without selecting

an ambience.

Some characters in the

media information are not

displayed correctly while

playing.

The audio system does not display some types of characters.

Use standard characters to name tracks and

folders.

Playing of streaming files

does not start.

The peripheral device connected does not support automatic play.

The Bluetooth profile does not allow the transfer of this information.

Start the playback from the device.

The names of tracks and

the track length are not

displayed on the screen

when streaming audio.

373

Audio and Telematics

Settings

QUESTION

ANSWER

SOLUTION

In changing the setting

of treble and bass the

equalizer setting is

deselected.

The selection of an equalizer setting imposes the balance settings.

Modifying one without the other is not possible.

Modify the balance or equalizer settings to obtain

the desired musical ambience.

In changing the equalizer

setting, treble and bass

return to zero.

When changing the

balance settings, the

distribution setting is

deselected.

The selection of a distribution setting imposes the balance settings. Modify the balance or distribution settings to

Modifying one without the other is not possible.

obtain the desired musical ambience.

When changing an

distribution setting,

the balance setting is

deselected.

When the "All passengers" The choice of an "All passengers" distribution setting can be

Modify the distribution setting using the slider on

the touch screen.

mode is selected, the

distribution is not as I

would like.

programmed.

374

Audio and Telematics

QUESTION

ANSWER

SOLUTION

There is a difference in

For optimum sound quality, the audio settings for Loudness,

Check that the audio settings (Loudness,

Ambience, Treble, Bass, Volume) are adapted to

the sources listened to. Adjust Balance, Treble

and Bass to the middle position, select the

"None" musical ambience and set the loudness

correction to the "Active" position in CD mode or

to the "Inactive" position in radio mode.

sound quality between the Ambience, Treble, Bass, Volume can be adapted to the different

different audio sources.

sound sources, which may result in audible differences when

changing source.

With the engine off, the

When the engine is switched off, the system's operating time

Start the vehicle's engine to increase the battery

charge.

system switches off after a depends on the state of charge of the battery.

few minutes of use. The switch-off is normal: the system switches to economy mode

and switches off to prevent discharging of the vehicle's battery.

375

Audio and Telematics

Telephone

QUESTION

ANSWER

SOLUTION

I cannot connect my

Bluetooth telephone.

The telephone's Bluetooth function may be switched off or the

telephone may not be visible.

Check that your telephone's Bluetooth function is

switched on.

Check in the telephone settings that it is "visible

to all".

The Bluetooth telephone is not compatible with the system.

The volume depends both on the system and on the telephone.

You can check the compatibility of your

telephone at

The volume of the

telephone connected

in Bluetooth mode is

inaudible.

Increase the volume of the audio system, to

maximum if required, and increase the volume of

the telephone if necessary.

The ambient noise level has an influence on the quality of

telephone communication.

Reduce the ambient noise level (close the

windows, reduce the booster fan speed, slow

down...).

Some contacts are

duplicated in the list.

The options for synchronizing contacts are synchronizing the

contacts on the SIM card, the contacts on the telephone, or both.

When both synchronizations are selected, some contacts may be

duplicated.

Select "Display SIM card contacts" or "Display

telephone contacts".

Contacts are not shown in Some telephones offer display options. Depending on the settings

Modify the display setting in the telephone

directory.

alphabetical order.

chosen, contacts can be transferred in a specific order.

The system does not

The Bluetooth mode does not permit sending SMS text messages

receive SMS text messages. to the system.

Audio and telematics -> Connected services / Telephone for Your DS 4 4 Door Second Generation (2021-2026)

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