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397

Audio and Telematics

Audio settings

Screen C

Select and confirm "Other

settings…" to display the next

setting in the list.

Press ¯ to display the audio settings

menu.

The distribution (or spatialisation using

the Arkamys^©system), is an audio

process which allows the sound quality

to be improved according to the setting

chosen, corresponding to the position

of the listeners in the vehicle.

The settings available are:

-

Ambience,

Bass,

Treble,

Loudness,

Distribution: Personalised or Driver,

Left / right balance,

Fader (front / rear balance),

Auto. volume.

The Ambience, Treble and Bass audio

settings are different and independent

for each sound source.

On-board audio: Arkamys^©Sound

Staging optimises sound distribution in

the passenger compartment.

398

Audio and Telematics

Screen menu map(s)

Screen C

Main function

Option A

1

Directory management

By folders

By artists

By genres

By playlists

1

3

Option A1

2

Consult an entry

Delete an entry

Delete all entries

2

Option A11

3

Option B...

1

Radio parameters

Telephone management

Telephone status

1

MEDIA

Media parameters

2

1

Hang up

Choice of playback mode

TELEPHONE

1

2

Call

Normal

1

3

TRIP COMPUTER

Random

Dial

3

2

Vehicle diagnosis

Random all

1

Directory

3

2

Repeat

Calls list

3

2

Choice of track listing

2

Voice mail box

2

399

Audio and Telematics

BLUETOOTH CONNECTION

PERSONALISATION -

CONFIGURATION

Connections management

Define the vehicle

parameters*

1

Choice of language

Search for a device

1

Display configuration

1

Choice of units

2

Date and time adjustment

2

Display parameters

2

Brightness

2

Choice of sounds

1

* Depending on vehicle equipment.

400

Audio and Telematics

Frequently asked questions

The following tables contain answers to the most frequently asked questions.

QUESTION

ANSWER

SOLUTION

There is a difference in

For optimum sound quality, the audio settings (Volume, Bass,

Check that the audio settings (Volume, Bass,

sound quality between the Treble, Ambience, Loudness) can be adapted to the different sound Treble, Ambience, Loudness) are adapted to

different audio sources

(radio, CD...).

sources, which may result in audible differences when changing

source (radio, CD...).

the sources listened to. It is advisable to set

the AUDIO functions (Bass, Treble, Front-Rear

Fader, Left-Right Balance) to the middle position,

select the musical ambience "None" and set the

loudness correction to the "Active" position in CD

mode or to the "Inactive" position in radio mode.

If the bass and treble

settings are modified,

the ambience selected is

cancelled.

The selection of an ambience imposes specific bass and treble

settings.

To obtain the desired sound quality, modify the

treble and bass settings or select a pre-defined

ambience setting.

If the ambience setting

is changed, the previous

settings for treble and bass

are cancelled.

If the "Driver" / "All

Choosing a distribution setting imposes a specific balance setting.

Modifying one without the other is not possible.

Modify the balance setting or the distribution

setting to obtain the desired sound quality.

passengers" distribution

is modified, the balance

settings are cancelled.

When changing the

balance setting, the

"Driver" / "All passengers"

distribution is cancelled.

401

Audio and Telematics

QUESTION

ANSWER

SOLUTION

The quality of reception of The vehicle is too far from the transmitter used by the station

Activate the RDS function to enable the system

to check whether there is a more powerful

transmitter in the geographical area.

the radio station listened

to gradually deteriorates

or the stored stations do

not function (no sound,

87.5 MHz is displayed...).

listened to or there is no transmitter in the geographical area

through which the vehicle is travelling.

The environment (hills, buildings, tunnels, basement car parks...)

block reception, including in RDS mode.

This phenomenon is normal and does not indicate

a failure of the audio equipment.

The aerial is absent or has been damaged (for example when going Have the aerial checked by a CITROËN dealer.

through an automatic car wash or in an underground car park).

Sound cut-outs of 1 to

2 seconds in radio mode.

During this brief sound cut-out, the RDS searches for another

frequency giving better reception of the station.

Deactivate the RDS function if the phenomenon is

too frequent and always on the same route.

The traffic announcement

(TA) is displayed. I do

not receive any traffic

information.

The radio station does not broadcast traffic information.

Tune to a radio station which broadcasts traffic

information.

The stored stations are not An incorrect waveband is selected.

found (no sound, 87.5 MHz

Press the BAND button to return to the waveband

on which the stations are stored.

is displayed...).

402

Audio and Telematics

QUESTION

ANSWER

SOLUTION

The CD is ejected

automatically or is not

played by the player.

The CD is inserted upside down, is unplayable, does not contain any

audio data or contains an audio format which the player cannot play.

The CD is protected by an anti-pirating protection system which is

not recognised by the audio equipment.

-

Check that the CD is inserted in the player the

right way up.

Check the condition of the CD: the CD cannot

be played if it is too damaged.

Check the content in the case of a recorded

CD: consult the advice in the "Audio" section.

The audio equipment's CD player does not

play DVDs.

Due to their quality level, certain writeable

CDs will not be played by the audio system.

The CD player sound is

poor.

The CD used is scratched or of poor quality.

Insert good quality CDs and store them in suitable

conditions.

The audio settings (bass, treble, ambience) are unsuitable.

Set the treble or bass level to 0, without selecting

an ambience.

I am unable to connect my It is possible that Bluetooth is switched off on the telephone or that

-

Check that your telephone has Bluetooth

switched on.

Check in the telephone's settings that it is

"Visible to all".

Bluetooth telephone.

the telephone has not been made not visible.

The Bluetooth telephone is not compatible with the system.

The battery of the peripheral may not be sufficiently charged.

You can check the compatibility of your telephone

on

The Bluetooth connection

is cut.

Recharge the battery of the peripheral device.

403

Audio and Telematics

QUESTION

ANSWER

SOLUTION

The message "USB

peripheral error" or

The USB memory stick is not recognised.

The memory stick may be corrupt.

Reformat the memory stick (FAT32).

"Peripheral not recognised"

is displayed in the screen.

A telephone connects

automatically,

Automatic connection overrides manual connection.

Modify the telephone settings to remove

automatic connection.

disconnecting another

telephone.

The Apple^®player is

not recognised when

connecting to the USB

port.

The Apple^®player is of a generation that is not compatible with a

USB connection.

Connect the Apple^®player to the AUX Jack socket

using a suitable cable (not supplied).

The hard disk or device

is not recognised when

connecting to the USB

port.

Some hard disks and devices need a power supply greater than is

provided by the audio system.

Connect the device to the 230 V socket, the 12 V

socket or an external power supply.

Caution: ensure that the device does not transmit

a voltage greater than 5 V (risk of destruction of

the system).

When streaming, the sound Some models of telephone prioritise connection with the "hands-

cuts momentarily. free" profile.

Delete the "hands-free" connection profile to

improve streaming.

In "Random all" play, not all In "Random all" play, the system can only take into account up to

of the tracks are played. 999 tracks.

404

Audio and Telematics

QUESTION

ANSWER

SOLUTION

With the engine off, the

audio system switches off

When the engine is switched off, the audio system operating time

depends on the state of charge of the battery.

Start the vehicle's engine to increase the battery

charge.

after a few minutes of use. The switch-off is normal: energy economy mode is activated

automatically to preserve the state of charge of the vehicle's battery.

(See the "Energy Economy Mode" section).

The message "the audio

system is overheated"

appears on the display.

In order to protect the installation if the surrounding temperature

is too high, the audio system switches to an automatic thermal

protection mode leading to a reduction of the volume or stopping of

the playing of the CD.

Switch the audio system off for a few minutes to

allow the system to cool.

Audio system / Bluetooth -> Audio settings / Screen maps / FAQ for Your DS 4 4 Door Second Generation (2021-2026)

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