2007-2014 Ford Edge SUV Roadside Emergencies User Manual
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Roadside Emergencies for Your Ford Edge SUV First Generation (2007-2014)

ROADSIDE ASSISTANCE
Getting roadside assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
• 24-hours, seven days a week
• for the coverage period listed on the Roadside Assistance Card
included in your Owner Guide portfolio.
Roadside assistance will cover:
• a flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit)
• battery jump start
• lock-out assistance (key replacement cost is the customer’s
responsibility)
• fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of
gasoline or 5.0 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel
delivery service is limited to two no-charge occurrences within a
12-month period.
• winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
• towing – Ford/Mercury/Lincoln eligible vehicle towed to an authorized
dealer within 35 miles (56 km) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56 km) from the disablement
location, the member shall be responsible for any mileage costs in
excess of 35 miles (56 km).
Trailers shall be covered up to $200 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
Canadian customers refer to your Customer Information Guide
for information on:
• coverage period
• exact fuel amounts
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• towing of your disabled vehicle
• emergency travel expense reimbursement
• travel planning benefits
In Canada, for uninterrupted Roadside Assistance coverage, you may
purchase extended coverage prior to your Basic Warranty’s Roadside
Assistance expiring. For more information and enrollment, contact
1-877-294-2582 or visit our website at www..
Using roadside assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. In the United States, this card is found in the
Owner Guide portfolio in the glove compartment. In Canada, the card is
found in the Customer Information Guide in the glove compartment.
U.S. Ford, Mercury and Lincoln vehicle customers who require Roadside
Assistance, call 1-800-241-3673.
Canadian customers who require roadside assistance, call
1-800-665-2006.
If you need to arrange roadside assistance for yourself, Ford Motor
Company will reimburse a reasonable amount for towing to the nearest
dealership within 35 miles (56 km). To obtain reimbursement
information, U.S. Ford, Mercury and Lincoln vehicle customers call
1-800-241-3673. Customers will be asked to submit their original
receipts.
Canadian customers who need to obtain reimbursement information, call
1-800-665-2006.
HAZARD FLASHER CONTROL
The hazard flasher control is located
on the instrument panel by the
radio. The hazard flashers will
operate when the ignition is in any
position or if the key is not in the
ignition.
Press in the flasher control and all front and rear direction signals will
flash. Press the flasher control again to turn them off. Use it when your
vehicle is disabled and is creating a safety hazard for other motorists.
Note: With extended use, the flasher may run down your battery.
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FUEL PUMP SHUT-OFF SWITCH
This device stops the electric fuel pump from sending fuel to the engine
when your vehicle has had a substantial jolt.
After an accident, if the engine cranks but does not start, this switch
may have been activated.
This switch is located behind a
panel on the left side of the cargo
area.
To reset the switch:
1. Turn the ignition to off.
2. Check the fuel system for leaks.
3. If no leaks are apparent, reset the
switch by pressing in on the reset
button.
4. Turn the ignition to on.
5. Wait a few seconds and return
the key to off.
6. Make another check for leaks.
7. If no leaks are apparent, restart
the vehicle.
FUSES AND RELAYS
Fuses
If electrical components in the
vehicle are not working, a fuse may
have blown. Blown fuses are
identified by a broken wire within
the fuse. Check the appropriate
fuses before replacing any electrical
components.
Note: Always replace a fuse with one that has the specified amperage
rating. Using a fuse with a higher amperage rating can cause severe wire
damage and could start a fire.
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Standard fuse amperage rating and color
COLOR
Fuse
rating
Mini
fuses
Standard
fuses
Maxi
fuses
Cartridge
maxi
fuses
Fuse link
cartridge
2A Grey Grey — — —
3A Violet Violet — — —
4A Pink Pink — — —
5A Tan Tan — — —
7.5A Brown Brown — — —
10A Red Red — — —
15A Blue Blue — — —
20A Yellow Yellow Yellow Blue Blue
25A Natural Natural — — —
30A Green Green Green Pink Pink
40A — — Orange Green Green
50A — — Red Red Red
60A — — Blue Yellow Yellow
70A — — Tan — Brown
80A — — Natural Black Black
Passenger compartment fuse panel
The fuse panel is located behind a trim panel on the left side of the
driver’s footwell near the parking brake. To remove the trim panel, slide
the release lever to the right then pull the trim panel out.
To remove the fuse panel cover, press in the tabs on both sides of the
cover, then pull the cover off.
To reinstall the fuse panel cover, place the top part of the cover on the
fuse panel, then push the bottom part of the cover until it clicks into
place. Gently pull on the cover to make sure it is secure.
To reinstall the trim panel, align the tabs on the bottom of the panel with
the grooves, push the panel shut and slide the release lever to the left to
secure the panel.
To remove a fuse, use the fuse puller tool provided on the fuse panel
cover.
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The fuses are coded as follows.
Fuse/Relay
Location
Fuse Amp
Rating
Protected Circuits
1 30A Not used (Spare)
2 15A High-mount brake lamp (brake
on/off)
3 15A SYNC威 module
4 30A Driver front smart window
5 10A Keypad illumination (2nd row
seat), Brake shift interlock (BSI)
6 20A Turn signals
7 10A Low beam headlamps (left)
8 10A Low beam headlamps (right)
9 15A Interior lights, Cargo lamps
10 15A Backlighting, Puddle lamps
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Fuse/Relay
Location
Fuse Amp
Rating
Protected Circuits
11 10A All-wheel drive (AWD)
12 7.5A Power mirror switch, Driver side
power seat memory, Driver seat
module – keep alive power
13 5A Satellite radio
14 10A Power liftgate – keep alive power
15 10A Climate control, GPS module
16 15A Not used (spare)
17 20A All power lock motor feeds,
Liftgate release
18 20A Amplifier
19 25A Rear wiper
20 15A Datalink
21 15A Fog lamps
22 15A Park lamps
23 15A High beam headlamps
24 20A Horn relay
25 10A Demand lamps
26 10A Instrument panel cluster
27 20A Ignition switch
28 5A Radio
29 5A Instrument panel cluster
30 5A Override cancel
31 10A Not used (spare)
32 10A Restraint control module
33 10A Not used (spare)
34 5A Steering angle sensor
35 10A Rear park assist, Yaw rate sensor,
Heated seats
36 5A Passive anti-theft system
transceiver
37 10A Climate control
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Fuse/Relay
Location
Fuse Amp
Rating
Protected Circuits
38 20A Subwoofer/amplifier
39 20A Radio
40 20A Not used (spare)
41 15A Automatic dimming rear view
mirror
42 10A Not used (spare)
43 10A Rear wiper logic
44 10A Customer accessory feed
45 5A Front wiper logic
46 7.5A Occupant classification sensor
(OCS), Passenger airbag
deactivation indicator (PADI) light
47 30A Circuit
Breaker
Power windows
48 — Delayed accessory relay
Power distribution box
The power distribution box is located in the engine compartment. The
power distribution box contains high-current fuses that protect your
vehicle’s main electrical systems from overloads.
WARNING: Always disconnect the battery before servicing high
current fuses.
WARNING: To reduce risk of electrical shock, always replace
the cover to the power distribution box before reconnecting the
battery or refilling fluid reservoirs.
If the battery has been disconnected and reconnected, refer to the
Battery section of the Maintenance and Specifications chapter.
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The high-current fuses are coded as follows:
Fuse/Relay
Location
Fuse Amp
Rating
Power Distribution Box
Description
1 — Not used
2 — Blower motor relay
3 — Not used
4 — Not used
5 40A** Cooling fan (vehicles with trailer tow)
60A** Cooling fan (vehicles without trailer
tow)
6 40A** Cooling fan (trailer tow only)
7 — Not used
8 10A* Alternator
9 20A* Trailer tow parking lamps
10 — Not used
11 — Trailer tow parking lamp relay
12 — Not used
13 — Not used
14 — Not used
15 40A** ABS pump motor
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Fuse/Relay
Location
Fuse Amp
Rating
Power Distribution Box
Description
16 30A** Front heated seats
17 20A** Cigar lighter/Power point
18 20A** Panoramic moon roof
19 — Fuel pump diode
20 — Powertrain control module (PCM)
relay
21 7.5A* PCM – keep alive power
22 — Trailer tow left stop/turn lamp relay
23 — One-touch integrated start diode
24 10A* Trailer tow left stop/turn lamp
25 — Rear seat release relay
26 — Fuel pump relay
27 10A* Rear seat release
28 15A* Heated mirror
29 — Heated mirror relay
30 15A* Vehicle power 1
31 10A* Vehicle power 3
32 10A* Vehicle power 2
33 15A* Vehicle power 4
34 — Not used
35 10A* A/C clutch
36 — Not used
37 — A/C clutch relay
38 — Rear window defroster relay
39 40A** Rear window defroster
40 — Not used
41 30A** Starter
42 — Starter relay
43 — Backup lamp relay
44 10A* Backup lamps
45 — Not used
46 10A* Trailer tow right stop/turn lamp
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Fuse/Relay
Location
Fuse Amp
Rating
Power Distribution Box
Description
47 — Trailer tow right stop/turn lamp relay
48 — Run/start relay
49 10A* PCM ISPR
50 10A* ABS Run/start
51 — Not used
52 5A* Fuel pump diode feed
53 30A** Passenger compartment fuse panel
run/start
54 — Not used
55 — Not used
56 — A/C clutch diode
57 40A** Anti-lock brake system valves
58 30A** Front wipers
59 30A** Power liftgate
60 30A** Driver power seat/memory module
61 30A** Passenger power seat
62 — Not used
63 40A** Blower motor
64 20A** Cigar lighter/Power point
65 20A** Cigar lighter/Power point
66 20A** Cigar lighter/Power point
67 — Not used
68 15A* Fuel pump
69 — Not used
70 — Not used
71 10A* Brake on/off switch (brake lights)
72 — Not used
* Mini Fuses ** Cartridge Fuses
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CHANGING THE TIRES
If you get a flat tire while driving, do not apply the brake heavily.
Instead, gradually decrease your speed. Hold the steering wheel firmly
and slowly move to a safe place on the side of the road.
Note: If your vehicle is equipped with the tire pressure monitoring
system (TPMS), the indicator light will illuminate when the spare tire is
in use. To restore the full functionality of the monitoring system, all road
wheels equipped with tire pressure monitoring sensors must be mounted
on the vehicle.
If your vehicle is equipped with TPMS, have a flat serviced by an
authorized dealer in order to prevent damage to the TPMS sensors, refer
to Tire Pressure Monitoring System (TPMS) in the Tires, Wheels and
Loading chapter.
WARNING: The use of tire sealants may damage your Tire
Pressure Monitoring System and should not be used.
WARNING: Refer to Tire pressure monitoring system (TPMS)
in the Tires, Wheels and Loading chapter for important
information. If the tire pressure monitor sensor becomes damaged, it
will no longer function.
Dissimilar spare tire/wheel information
WARNING: Failure to follow these guidelines could result in an
increased risk of loss of vehicle control, injury or death.
If you have a dissimilar spare tire/wheel, then it is intended for
temporary use only. This means that if you need to use it, you should
replace it as soon as possible with a road tire/wheel that is the same size
and type as the road tires and wheels that were originally provided by
Ford. If the dissimilar spare tire or wheel is damaged, it should be
replaced rather than repaired.
A dissimilar spare tire/wheel is defined as a spare tire and/or wheel that
is different in brand, size or appearance from the road tires and wheels
and can be one of three types:
1. T-type mini-spare: This spare tire begins with the letter “T” for tire
size and may have “Temporary Use Only” molded in the sidewall
2. Full-size dissimilar spare with label on wheel: This spare tire has
a label on the wheel that states: “THIS TIRE AND WHEEL FOR
TEMPORARY USE ONLY”
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When driving with one of the dissimilar spare tires listed above, do not:
• Exceed 50 mph (80 km/h)
• Load the vehicle beyond maximum vehicle load rating listed on the
Safety Compliance Label
• Tow a trailer
• Use snow chains on the end of the vehicle with the dissimilar spare
tire
• Use more than one dissimilar spare tire at a time
• Use commercial car washing equipment
• Try to repair the dissimilar spare tire
Use of one of the dissimilar spare tires listed above at any one wheel
location can lead to impairment of the following:
• Handling, stability and braking performance
• Comfort and noise
• Ground clearance and parking at curbs
• Winter weather driving capability
• Wet weather driving capability
3. Full-size dissimilar spare without label on wheel
When driving with the full-size dissimilar spare tire/wheel, do not:
• Exceed 70 mph (113 km/h)
• Use more than one dissimilar spare tire/wheel at a time
• Use commercial car washing equipment
• Use snow chains on the end of the vehicle with the dissimilar spare
tire/wheel
The usage of a full-size dissimilar spare tire/wheel can lead to
impairment of the following:
• Handling, stability and braking performance
• Comfort and noise
• Ground clearance and parking at curbs
• Winter weather driving capability
• Wet weather driving capability
• All-Wheel driving capability (if applicable)
• Load leveling adjustment (if applicable)
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When driving with the full-size dissimilar spare tire/wheel additional
caution should be given to:
• Towing a trailer
• Driving vehicles equipped with a camper body
• Driving vehicles with a load on the cargo rack
Drive cautiously when using a full-size dissimilar spare tire/wheel and
seek service as soon as possible.
Stopping and securing the vehicle
1. Park on a level surface, activate
hazard flashers and set the parking
brake.
2. Place the gearshift lever in P
(Park) and turn the engine off.
Removing the spare tire and jack
1. Lift the carpeted load floor panel
located in the rear of the vehicle.
2. Remove the spare tire cover (if
equipped).
3. Remove the wing nut securing
the spare tire by turning it
counterclockwise.
4. Remove the plastic washer.
5. Lift and remove the temporary
spare tire from the cargo area.
6. Remove the jack assembly from
the vehicle. Loosen the bag tabs and
remove the jack and lug wrench
from the bag.
7. Fold down the wrench socket
used to loosen the lug nuts and
operate the jack.
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Tire change procedure
WARNING: When one of the front wheels is off the ground, the
transmission alone will not prevent the vehicle from moving or
slipping off the jack, even if the vehicle is in P (Park).
WARNING: To help prevent the vehicle from moving when you
change a tire, be sure to place the transmission in P (Park), set
the parking brake and block (in both directions) the wheel that is
diagonally opposite (other side and end of the vehicle) to the tire
being changed.
WARNING: If the vehicle slips off the jack, you or someone else
could be seriously injured.
WARNING: Do not attempt to change a tire on the side of the
vehicle close to moving traffic. Pull far enough off the road to
avoid the danger of being hit when operating the jack or changing the
wheel.
Note: Passengers should not remain in the vehicle when the vehicle is
being jacked.
1. Block the diagonally opposite
wheel.
2. Remove wheel cover (if
equipped) with the lug wrench tip
and loosen each wheel lug nut
one-half turn counterclockwise but
do not remove them until the wheel
is raised off the ground.
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WARNING: To lessen the risk of personal injury, do not put any
part of your body under the vehicle while changing a tire. Do not
start the engine when your vehicle is on the jack. The jack is only
meant for changing the tire.
3. Align the slot on top of the jack
with the sheet metal flange
indicated by the jack locator triangle
next to the tire you are changing.
Turn the jack handle clockwise until
the wheel is completely off the
ground.
4. Remove the lug nuts with the lug
wrench.
5. Replace the flat tire with the
spare tire, making sure the valve
stem is facing outward. Reinstall the
lug nuts until the wheel is snug
against the hub. Do not fully tighten
the lug nuts until the wheel has
been lowered.
6. Lower the wheel by turning the
jack handle counterclockwise.
7. Remove the jack and fully tighten
the lug nuts in the order shown.
Refer to Wheel lug nut torque
specifications later in this chapter
for the proper lug nut torque
specification.
Stowing the flat/spare tire and jack
1. Fully collapse the jack, fold the wrench socket into the handle and
place them both into the bag making sure to secure the tabs.
1
43
25
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2. Place the jack assembly in the spare tire well aligning it with the two
vertical studs.
3. Place the tire in the spare tire well over the jack assembly.
If you are stowing a flat 22 inch tire and wheel assembly,
temporarily remove the load floor, plastic stowage bins, and the foam
load floor supports to make space for the 22 inch tire and wheel
assembly. Place the 22 inch tire & wheel assembly in the spare tire well
with the valve stem facing down. Rotate the tire until the jack assembly
is able to protrude through a wheel opening. Replace the plastic stowage
bins and foam supports around the 22 inch tire and wheel assembly and
then replace the load floor.
If you are stowing a flat tire, place the tire in the spare tire well with
the valve stem facing down. Rotate the tire until the jack assembly is
able to protrude through a wheel opening.
If you are stowing the spare tire, place the spare in the spare tire
well in its original position.
4. Secure the wheel by replacing the washer and the wing nut and
turning the wing nut clockwise.
WHEEL LUG NUT TORQUE SPECIFICATIONS
Retighten the lug nuts to the specified torque within 100 miles (160 km)
after any wheel disturbance (rotation, flat tire, wheel removal, etc.).
Lug nut socket
size/Bolt size
Wheel lug nut torque*
ft-lb N•m
Lug nut socket size:
3
⁄
4
inch (19 mm) hex
Bolt size:
1
⁄
2
x20
100 135
* Torque specifications are for nut and bolt threads free of dirt and
rust. Use only Ford recommended replacement fasteners.
WARNING: When a wheel is installed, always remove any
corrosion, dirt or foreign materials present on the mounting
surfaces of the wheel or the surface of the wheel hub, brake drum or
brake disc that contacts the wheel. Ensure that any fasteners that
attach the rotor to the hub are secured so they do not interfere with
the mounting surfaces of the wheel. Installing wheels without correct
metal-to-metal contact at the wheel mounting surfaces can cause the
wheel nuts to loosen and the wheel to come off while the vehicle is in
motion, resulting in loss of control.
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Note: Inspect the wheel pilot hole
prior to installation. If there is
visible corrosion in wheel pilot hole,
remove loose particles by wiping
with clean rag and apply grease.
Apply grease only to the wheel pilot
hole surface by smearing a “dime”
(1 square cm) sized glob of grease
around the wheel pilot surface (1)
with end of finger. DO NOT apply
grease to lugnut/stud holes or
wheel-to-brake surfaces.
JUMP STARTING
WARNING: The gases around the battery can explode if
exposed to flames, sparks, or lit cigarettes. An explosion could
result in injury or vehicle damage.
WARNING: Batteries contain sulfuric acid which can burn skin,
eyes and clothing, if contacted.
Do not attempt to push-start your automatic transmission
vehicle. Automatic transmissions do not have push-start
capability. Attempting to push-start a vehicle with an automatic
transmission may cause transmission damage.
Preparing your vehicle
When the battery is disconnected or a new battery is installed, the
automatic transmission must relearn its shift strategy. As a result, the
transmission may have firm and/or soft shifts. This operation is
considered normal and will not affect function or durability of the
transmission. Over time, the adaptive learning process will fully update
transmission operation.
1. Use only a 12–volt supply to start your vehicle.
2. Do not disconnect the battery of the disabled vehicle as this could
damage the vehicle’s electrical system.
3. Park the booster vehicle close to the hood of the disabled vehicle
making sure the two vehicles do not touch. Set the parking brake on
both vehicles and stay clear of the engine cooling fan and other moving
parts.
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4. Check all battery terminals and remove any excessive corrosion before
you attach the battery cables. Ensure that vent caps are tight and level.
5. Turn the heater fan on in both vehicles to protect from any electrical
surges. Turn all other accessories off.
Connecting the jumper cables
1. Connect the positive (+) jumper cable to the positive (+) terminal of
the discharged battery.
Note: In the illustrations, lightning bolts are used to designate the
assisting (boosting) battery.
2. Connect the other end of the positive (+) cable to the positive (+)
terminal of the assisting battery.
+
–
+
–
+
–
+
–
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3. Connect the negative (-) cable to the negative (-) terminal of the
assisting battery.
4. Make the final connection of the negative (-) cable to an exposed
metal part of the stalled vehicle’s engine, away from the battery and the
carburetor/fuel injection system.
Note: Do not attach the negative (-) cable to fuel lines, engine rocker
covers, the intake manifold or electrical components as grounding
points.
WARNING: Do not connect the end of the second cable to the
negative (-) terminal of the battery to be jumped. A spark may
cause an explosion of the gases that surround the battery.
5. Ensure that the cables are clear of fan blades, belts, moving parts of
both engines, or any fuel delivery system parts.
+
–
+
–
+
–
+
–
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Jump starting
1. Start the engine of the booster vehicle and run the engine at
moderately increased speed.
2. Start the engine of the disabled vehicle.
3. Once the disabled vehicle has been started, run both engines for an
additional three minutes before disconnecting the jumper cables.
Removing the jumper cables
Remove the jumper cables in the reverse order that they were
connected.
1. Remove the jumper cable from the ground metal surface.
Note: In the illustrations, lightning bolts are used to designate the
assisting (boosting) battery.
2. Remove the jumper cable on the negative (-) connection of the
booster vehicle’s battery.
+
–
+
–
+
–
+
–
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3. Remove the jumper cable from the positive (+) terminal of the booster
vehicle’s battery.
4. Remove the jumper cable from the positive (+) terminal of the
disabled vehicle’s battery.
After the disabled vehicle has been started and the jumper cables
removed, allow it to idle for several minutes so the engine computer can
relearn its idle conditions.
+
–
+
–
+
–
+
–
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WRECKER TOWING
If you need to have your vehicle towed, contact a professional towing
service or, if you are a member of a roadside assistance program, your
roadside assistance service provider.
It is recommended that your vehicle be towed with a wheel lift and
dollies or flatbed equipment. Do not tow with a slingbelt. Ford Motor
Company has not approved a slingbelt towing procedure.
On FWD vehicles, if your vehicle is to be towed from the front, ensure
proper wheel lift equipment is used to raise the front wheels off the
ground. The rear wheels can be left on the ground when towed in this
fashion.
If your vehicle is to be towed from the rear using wheel lift equipment, it
is recommended that the front wheels (drive wheels) be placed on a
dolly to prevent damage to the automatic transmission.
On AWD vehicles, it is required that your vehicle be towed with a wheel
lift and dollies or flatbed equipment with all the wheels off the ground to
prevent damage to the automatic transmission, AWD system or vehicle.
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If the vehicle is towed by other means or incorrectly, vehicle
damage may occur.
Ford Motor Company produces a towing manual for all authorized tow
truck operators. Have your tow truck operator refer to this manual for
proper hook-up and towing procedures for your vehicle.
Emergency towing
In case of a roadside emergency with a disabled vehicle (without access
to wheel dollies, car hauling trailer, or flatbed transport vehicle) your
vehicle (regardless of transmission powertrain configuration) can be flat
towed (all wheels on the ground) under the following conditions:
• Vehicle is facing forward so that it is being towed in a forward
direction.
• Place the transmission in N (Neutral). Refer to Brake-shift interlock
in the Driving chapter for specific instructions if you cannot move the
gear shift lever into N (Neutral).
• Maximum speed is not to exceed 35 mph (56 km/h).
• Maximum distance is 50 miles (80 km).
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Related Topics

Getting roadside assistance Hazard flasher control Fuel pump shut-off switch Fuses and relays Changing tires Wheel lug nut torque Jump starting Wrecker towing

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