2024-2026 Ford Edge SUV Audio System User Manual
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Audio System for Your Ford Edge SUV Third Generation (2024-2026)

CONNECTED VEHICLE
SETTINGS
You can adjust several settings on the
touchscreen under the connected vehicle
features menu, such as:
• Vehicle connectivity.
• Share vehicle data.
• Share vehicle location.
• Share driving data.
Note: Depending on your vehicle, different
options may be available.
Note: Editing connectivity settings could
result in some features not operating
correctly or at all. When you edit
connectivity settings, pop-up messages may
appear to notify you that services will not
work without that setting. If you switch a
feature on, pop-up messages could appear
informing you of the settings that will be
turned on.
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Press the button next to a menu
option for more information.
CONNECTED VEHICLE –
TROUBLESHOOTING
CONNECTED VEHICLE –
FREQUENTLY ASKED QUESTIONS
Why can I not confirm the
connection of my FordPass
account to the modem?
• The modem is not enabled. Switch
vehicle connectivity on.
• The network signal is weak. Move your
vehicle closer to a place where the
network signal is not obstructed.
Why can I not connect to a Wi-Fi
network?
• You entered the wrong network
password. Enter the correct password.
• The network signal is weak. Move your
vehicle closer to the Wi-Fi router or to
a place where the network signal is not
obstructed.
• There are multiple access points in
range with the same network name.
Choose a unique name for your
network. Do not use the default name
unless it contains a unique identifier,
for example as part of the MAC
address.
Why does the Wi-Fi connection
disconnect after successful
connection?
• The network signal is weak. Move your
vehicle closer to the Wi-Fi router or to
a place where the network signal is not
obstructed.
What can I do if I am close to a Wi-
Fi router but the network signal
strength is weak?
• If your vehicle has a heated windshield,
position your vehicle so that the
windshield is not facing the Wi-Fi
router.
• If your vehicle has metallic tinting on
the windows but not on the windshield,
position your vehicle so that the
windshield is facing the Wi-Fi router or
open the windows that are facing the
router.
• If your vehicle has metallic tinting on
the windows and the windshield, open
the windows that are facing the router.
• If your vehicle is in a garage and you
have the garage door closed, open the
garage door as it could block the signal.
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Connected Vehicle
Why can I not see a network I
expect to see in the list of available
networks?
• The network is hidden. Make the
network visible and try again, or
manually add a network in the Wi-Fi
settings menu.
• Some network security types are not
supported, for example WEP.
Why do software downloads take
too long?
• The network signal is weak. Move your
vehicle closer to the Wi-Fi router or to
a place where the network signal is not
obstructed.
• Wi-Fi network is in high demand or has
a slow Internet connection. Use a more
reliable Wi-Fi network.
Why does the software not update
when the system seems to connect
to a Wi-Fi network and the signal
strength is excellent?
• No software update is available at this
time.
• Select automatic updates option in the
settings menu to enable automatic
software update or contact an
authorized dealer.
• There could be a connection problem.
Test the network using another device.
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Connected Vehicle
CREATING A VEHICLE WI-FI
HOTSPOT
You can create a Wi-Fi hotspot in your
vehicle and allow devices to connect to it
for access to the Internet.
1. From the settings menu, press
Connectivity. See Center Display
(page 371).
2. Press Vehicle Hotspot.
Note: The vehicle hotspot default setting
is on.
3. Press Settings under the Vehicle
Hotspot menu.
4. Press Edit.
5. Switch the Wi-Fi Visibility option on or
off.
Note: The Wi-Fi visibility default setting is
on.
Finding the Wi-Fi Hotspot Name
and Password
1. From the settings menu, press
Connectivity. See Center Display
(page 371).
2. Press Vehicle Hotspot.
3. Press Settings under the Vehicle
Hotspot menu.
Note: The network name is the hotspot
name.
4. Switch the Show Password option on
or off.
Connecting a Device to the Wi-Fi
Hotspot
1. On your device, switch Wi-Fi on and
select the hotspot from the list of
available Wi-Fi networks.
2. When prompted, enter the password.
Purchasing a Data Plan
1. Connect a device to the hotspot.
Note: The vehicle network carrier’s portal
opens on your device.
2. If the portal does not open on your
device, open a website and it redirects
to the vehicle network carrier’s portal.
Note: Secure websites do not redirect.
3. Follow the instructions on the carrier
portal to purchase a plan.
Note: If you have an active plan, the system
does not redirect to the vehicle network
carrier’s portal when you connect a device.
Visit the vehicle network carrier’s website
to purchase more data.
Note: If data usage information is available
in the vehicle hotspot menu, it is
approximate.
Note: If you carry out a factory reset, the
system does not remove your vehicle from
your vehicle network carrier’s account. To
remove your vehicle from the account,
contact your vehicle network carrier.
Note: The vehicle network carrier provides
Vehicle Hotspot services, subject to your
vehicle network carrier agreement, coverage
and availability.
CHANGING THE VEHICLE WI-
FI HOTSPOT NAME OR
PASSWORD
1. From the settings menu, press
Connectivity. See Center Display
(page 371).
2. Press Vehicle Hotspot.
3. Press Settings under the Vehicle
Hotspot menu.
4. Press Edit.
5. Press Change Network Name.
6. Enter your required network name.
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Vehicle Wi-Fi Hotspot (If Equipped)
7. Press enter to save the network name.
8. Press Change Password.
9. Enter your required password.
10. Press enter to save the password.
Changing the Wi-Fi Hotspot
Frequency
The vehicle hotspot frequency band is
selectable depending upon your device
capabilities. You cannot connect your
device to the vehicle hotspot if it does not
support the selected frequency band.
1. From the settings menu, press
Connectivity. See Center Display
(page 371).
2. Press Vehicle Hotspot.
3. Press Settings under the Vehicle
Hotspot menu.
4. Press Edit.
5. Select a frequency.
VEHICLE WI-FI HOTSPOT –
TROUBLESHOOTING
VEHICLE WI-FI HOTSPOT –
FREQUENTLY ASKED QUESTIONS
Why can I not see the Wi-Fi hotspot
name when I search for Wi-Fi
networks on my cell phone or other
device?
• Make sure Wi-Fi hotspot visibility is on.
• The system does not provide a Wi-Fi
hotspot at this time.
• Check what frequency the hotspot is
transmitting in the vehicle hotspot
settings menu. If the frequency is 5 GHz
and your device cannot see the
network, change the frequency to 2.4
GHz.
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Vehicle Wi-Fi Hotspot (If Equipped)
AUDIO SYSTEM
PRECAUTIONS
WARNING: Driving while distracted
can result in loss of vehicle control, crash
and injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the
safe operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.
Listening to loud audio for long periods of
time could damage your hearing.
IDENTIFYING THE AUDIO UNIT
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Note: Depending on your vehicle options,
the controls may look different from what
you see here.
SWITCHING THE AUDIO UNIT
ON AND OFF
Press the button on the volume
control.
SELECTING THE AUDIO
SOURCE
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Press Sources on the
touchscreen to open the media
source menu.
PLAYING OR PAUSING THE
AUDIO SOURCE
Audio Unit
Press the button to pause
playback. Press again to resume
playback.
Touchscreen
Press the button to pause
playback. Press again to resume
playback.
Note: Not all sources can be paused.
ADJUSTING THE VOLUME
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Audio System
Turn to adjust the volume.
Some vehicles may be able to adjust the
volume using buttons on the steering
wheel.
SWITCHING SHUFFLE MODE
ON AND OFF
Press the button on the
touchscreen to switch shuffle
mode on or off.
Note: Not all sources have shuffle mode.
SWITCHING REPEAT MODE ON
AND OFF
Press the button on the
touchscreen to switch repeat
mode on or off.
Note: Not all sources have repeat mode.
SETTING A MEMORY PRESET
1. Select a station or channel.
2. Press and hold a memory preset button
on the touchscreen.
Note: The audio mutes briefly while the
system saves the preset and returns once it
is stored.
Note: You can save presets from multiple
sources to the memory preset bar.
MUTING THE AUDIO
Press the button on the steering
wheel to mute the audio.
Press to mute the signal. Press
again to restore the signal.
ADJUSTING THE SOUND
SETTINGS
Balance and Fade (If Equipped)
1. Press Settings on the touchscreen.
2. Press Sound Settings.
3. Press Balance / Fade.
4. Press the arrows to adjust the settings.
Tone Settings
1. Press Settings on the touchscreen.
2. Press Sound Settings.
3. Press Tone Settings.
4. Press the arrows or slider bar to adjust
the settings.
Speed Compensated Volume
1. Press Settings on the touchscreen.
2. Press Sound Settings.
3. Press Speed Compensated Volume.
4. Press a setting.
Occupancy Mode (If Equipped)
1. Press Settings on the touchscreen.
2. Press Sound Settings.
3. Press Occupancy Mode.
4. Press a setting.
Sound Mode (If Equipped)
1. Press Settings on the touchscreen.
2. Press Sound Settings.
3. Press Sound Mode.
4. Press a setting.
SETTING THE CLOCK AND
DATE
1. Press Settings on the touchscreen.
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Audio System

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