Get Customer Assistance -> ORDERING ADDITIONAL OWNER?S LITERATURE Guide for Ford Explorer SUV Fifth Generation (2005-2011)

Customer Assistance

If you are in another foreign country, contact the nearest authorized

dealer. If the authorized dealer employees cannot help you, they can

direct you to the nearest Ford affiliate office.

If you buy your vehicle in North America and then relocate outside of

the U.S. or Canada, register your vehicle identification number (VIN) and

new address with Ford Motor Company Export Operations.

Customers in the U.S. should call 1-800-392-3673.

ORDERING ADDITIONAL OWNER’S LITERATURE

To order the publications in this portfolio, contact Helm, Incorporated at:

HELM, INCORPORATED

P.O. Box 07150

Detroit, Michigan 48207

Or to order a free publication catalog, call toll free: 1-800-782-4356

Monday-Friday 8:00 a.m. - 6:00 p.m. EST

Helm, Incorporated can also be reached by their website:

www.helminc.com.

(Items in this catalog may be purchased by credit card, check or

money order.)

Obtaining a French Owner’s Guide

French Owner’s Guides can be obtained from your authorized dealer or

by writing to:

Ford Motor Company of Canada, Limited

Service Publications CHQ202

The Canadian Road

P.O. Box 2000

Oakville, ON, Canada

L6J 5E4

340

2010 Explorer (exp)

Owners Guide, 2nd Printing

USA (fus)

Customer Assistance

REPORTING SAFETY DEFECTS (U.S. ONLY)

If you believe that your vehicle has

a defect which could cause a crash

or could cause injury or death, you

should immediately inform the

National Highway Traffic Safety

Administration (NHTSA) in addition to notifying Ford Motor Company.

If NHTSA receives similar complaints, it may open an investigation, and

if it finds that a safety defect exists in a group of vehicles, it may order a

recall and remedy campaign. However, NHTSA cannot become involved

in individual problems between you, your dealer, or Ford Motor

Company.

To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at

1–888–327–4236 (TTY: 1–800–424–9153); go to http://www.saferca r .gov;

or write to:

Administrator

1200 New Jersey Avenue, Southeast

Washington, D.C. 20590

You can also obtain other information about motor vehicle safety from

http://www.saferca r .gov.

REPORTING SAFETY DEFECTS (CANADA ONLY)

If you believe that your vehicle has a defect which could cause a crash or

could cause injury or death, you should immediately inform Transport

Canada, using their toll-free number: 1–800–333–0510.

341

2010 Explorer (exp)

Owners Guide, 2nd Printing

USA (fus)

Customer Assistance -> ORDERING ADDITIONAL OWNER?S LITERATURE for Your Ford Explorer SUV Fifth Generation (2005-2011)

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