Data Privacy for Your Ford Explorer SUV Sixth Generation (2012-2020)

Data Privacy  
you, where permitted by law. For Canada  
SERVICE DATA  
only, for more information, please review  
the Ford of Canada privacy policy at  
storage and use of service providers in  
other jurisdictions who may be subject to  
legal requirements in Canada, the United  
States and other countries applicable to  
them, for example, lawful requirements to  
disclose personal information to  
governmental authorities in those  
countries.  
Service data recorders in your vehicle are  
capable of collecting and storing  
diagnostic information about your vehicle.  
This potentially includes information about  
the performance or status of various  
systems and modules in the vehicle, such  
as engine, throttle, steering or brake  
systems. In order to properly diagnose and  
service your vehicle, Ford Motor Company  
(Ford of Canada in Canada), and service  
and repair facilities may access or share  
among them vehicle diagnostic  
EVENT DATA  
information received through a direct  
connection to your vehicle when  
This vehicle is equipped with an event data  
recorder. The main purpose of an event  
data recorder is to record, in certain crash  
or near crash-like situations, such as an  
airbag deployment or hitting a road  
diagnosing or servicing your vehicle.  
Additionally, Ford Motor Company (Ford  
of Canada, in Canada) may, where  
permitted by law, use vehicle diagnostic  
information for vehicle improvement or  
with other information we may have about  
you, for example, your contact information,  
to offer you products or services that may  
interest you. Data may be provided to our  
service providers such as part suppliers  
that may help diagnose malfunctions, and  
who are similarly obligated to protect data.  
We retain this data only as long as  
obstacle; this data will assist in  
understanding how a vehicles systems  
performed. The event data recorder is  
designed to record data related to vehicle  
dynamics and safety systems for a short  
period of time, typically 30 seconds or less.  
The event data recorder in this vehicle is  
designed to record such data as:  
necessary to perform these functions or to  
comply with law. We may provide  
How various systems in your vehicle  
were operating.  
Whether or not the driver and  
passenger seatbelts were  
buckled/fastened.  
information where required in response to  
official requests to law enforcement or  
other government authorities or third  
parties acting with lawful authority or court  
order, and such information may be used  
in legal proceedings. For U.S. only (if  
equipped), if you choose to use connected  
apps and services, you consent that certain  
diagnostic information may also be  
accessed electronically by Ford Motor  
Company and Ford authorized service  
facilities, and that the diagnostic  
How far (if at all) the driver was  
depressing the accelerator and/or the  
brake pedal.  
How fast the vehicle was traveling.  
Where the driver was positioning the  
steering wheel.  
This data can help provide a better  
understanding of the circumstances in  
which crashes and injuries occur.  
information may be used to provide  
services to you, personalizing your  
experience, troubleshoot, and to improve  
products and services and offer you  
products and services that may interest  
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Data Privacy  
Note: Event data recorder data is recorded  
Entertainment Data  
Data recorded includes, for example:  
by your vehicle only if a non-trivial crash  
situation occurs; no data is recorded by the  
event data recorder under normal driving  
conditions and no personal data or  
information (for example name, gender,  
age, and crash location) is recorded.  
However, parties, such as law enforcement,  
could combine the event data recorder data  
with the type of personally identifying data  
routinely acquired during a crash  
Music, videos or album art.  
Contacts and corresponding address  
book entries.  
Navigation destinations.  
CONNECTED VEHICLE DATA  
investigation.  
The modem has a SIM. The  
modem was enabled when your  
To read data recorded by an event data  
recorder, special equipment is required,  
and access to the vehicle or the event data  
recorder is needed. In addition to the  
vehicle manufacturer, other parties, such  
as law enforcement, that have such special  
equipment, can read the information if they  
have access to the vehicle or the event  
data recorder.  
vehicle was built and periodically  
sends messages to stay connected to the  
cell phone network, receive automatic  
software updates and send vehicle-related  
information to us, for example diagnostic  
information. These messages could  
include information that identifies your  
vehicle, the SIM and the electronic serial  
number of the modem. Cell phone network  
service providers could have access to  
additional information, for example cell  
phone network tower identification. For  
additional information about our privacy  
policy, visit www.FordConnected.com or  
SETTINGS DATA  
Your vehicle has electronic control units  
that have the ability to store data based  
on your personalized settings. The data is  
stored locally in the vehicle or on devices  
that you connect to it, for example, a USB  
drive or digital music player. You can delete  
some of this data and also choose whether  
to share it through the services to which  
you subscribe. See Settings (page 464).  
Note: The modem continues to send this  
information unless you disable the modem  
or stop the modem from sharing vehicle  
data by changing the modem settings. See  
Connected Vehicle (page 421).  
Note: The service can be unavailable or  
interrupted for a number of reasons, for  
example environmental or topographical  
conditions and data plan coverage.  
Comfort and Convenience Data  
Data recorded includes, for example:  
Seat and steering wheel position.  
Climate control settings.  
Radio presets.  
Note: To find out if your vehicle has a  
modem, visit www.FordConnected.com.  
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Data Privacy  
The cell phone profile, media device index  
MOBILE DEVICE DATA  
and diagnostic log remain in your vehicle  
unless you delete them and are generally  
accessible only in your vehicle when you  
connect your cell phone or media device.  
If you no longer plan to use the system or  
your vehicle, we recommend you use the  
master reset function to erase the stored  
information. See Settings (page 464).  
If you connect a mobile device to your  
vehicle, you can display data from your  
device on the touchscreen for example,  
music and album art. You can share your  
vehicle data with mobile apps on your  
device through the system. See Apps  
(page 461).  
System data cannot be accessed without  
special equipment and access to your  
vehicle's module.  
For additional information about our  
privacy policy, refer to the local Ford  
website.  
Note: To find out if your vehicle has  
connectivity technology, visit  
The mobile apps function operates by your  
connected device sending data to us in the  
United States. The data is encrypted and  
includes, for example, the vehicle  
identification number of your vehicle, the  
SYNC module serial number, odometer,  
enabled apps, usage statistics and  
debugging information. We retain it only  
as long as necessary to provide the service,  
to troubleshoot, for continuous  
improvement and to offer you products  
and services that may be of interest to you  
according to your preferences and where  
allowed by law.  
EMERGENCY CALL SYSTEM  
DATA  
If you connect a cell phone to the system,  
the system creates a profile that links to  
that cell phone. The cell phone profile  
enables more mobile features and efficient  
operation. The profile contains, for  
When the emergency call system is active,  
it may disclose to emergency services that  
your vehicle has been in a crash involving  
the deployment of an airbag or activation  
of the fuel pump shut-off. Certain versions  
or updates to the emergency call system  
may also be capable of electronically or  
verbally disclosing to emergency services  
operators your vehicle location or other  
details about your vehicle or crash to assist  
emergency services operators to provide  
the most appropriate emergency services.  
If you do not want to disclose this  
example data from your phonebook, read  
and unread text messages and call history,  
including history of calls when your cell  
phone was not connected to the system.  
If you connect a media device, the system  
creates and retains a media device index  
of supported media content. The system  
also records a short diagnostic log of  
approximately 10 minutes of all recent  
system activity.  
information, do not activate the emergency  
call system.  
Note: You cannot deactivate emergency  
call systems that are required by law.  
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Environment  
PROTECTING THE  
ENVIRONMENT  
You should play your part in protecting the  
environment. Correct vehicle usage and  
the authorized disposal of waste, cleaning  
and lubrication materials are significant  
steps toward this aim.  
For additional information about our  
sustainability progress and initiatives, visit  
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At a Glance  
Optional ST braking system includes  
AT A GLANCE - ST  
Exterior  
363 mm diameter vented front rotors  
with heavy duty two-piston calipers  
and low-dust linings; 350 mm diameter  
vented rear rotors with heavy-duty  
single-piston brake calipers and  
electric integrated park brake with  
low-dust linings; system requires 21 x  
9-inch wheels and P275/45R21  
all-season tires.  
Front and rear fascias feature unique  
ST grille and unique finish.  
ST badging in front grille and on rear  
liftgate.  
Trim features unique ST gloss black  
finish.  
Optional low-metallic brake linings are  
included with optional P275/45R21  
summer tire (late availability).  
E-X-P-L-O-R-E-R lettering across  
hood.  
Blackout treatment on headlight and  
ST-tuned electric power assist steering  
taillight lenses.  
rack and pinion.  
Interior  
AdvanceTrac with stability  
enhancement system with four modes:  
Default, Traction Control Off, Sport and  
Disabled.  
Aluminum ST 20 in (50.8 cm) x 8.5 in  
(21.6 cm) wheels standard; 21 in  
(53.3 cm) x 9 in (22.9 cm) wheels  
optional.  
Unique ST interior trim.  
Ford Performance sill plates.  
ST flat-bottom steering wheel with  
integrated transmission shift paddle  
controls.  
Selectable Drive Mode controller with  
7 settings (Normal, Eco, Sport, Trail,  
Slippery, Deep Snow/Sand and  
Tow/Haul).  
P255/55R20 all-season tires or  
optional P275/45R21 all-season tires.  
Unique electronic sound enhancement  
Powertrain  
in Sport Selectable Drive Mode.  
3.0L V6 DOHC GTDI engine, 400  
Chassis  
horsepower, 415 lb-ft.  
Unique ST-tuned suspension featuring  
10R60 10-speed automatic  
transmission with SelectShift manual  
shift mode.  
32 N/mm front coil springs and a 34  
mm hollow front stabilizer bar and 106  
N/mm rear coil springs and a 21.7 mm  
hollow rear stabilizer bar.  
3.58 axle ratios.  
Unique transmission calibration in  
Standard ST brake system consists of  
345 mm diameter vented front rotors  
with two piston calipers and low-dust  
linings; 326 mm solid rear rotors with  
single-piston brake calipers and  
electric integrated park brake with low  
dust linings.  
Sport Selectable Drive Mode.  
Dual exhaust with quad-tip outlets.  
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At a Glance  
INSTRUMENT PANEL  
E282065  
A
B
C
Air vents.  
Direction indicator. See Direction Indicators (page 90).  
Cruise control. See Cruise Control (page 83). Audio control. See Audio  
Control (page 82).  
D
E
F
G
H
I
Information display. See General Information (page 117).  
Information display control. See Information Display Control (page 83).  
Wiper lever. See Windshield Wipers (page 84).  
Ignition switch. See Keyless Starting (page 172).  
Information and Entertainment display.  
Hazard flasher switch. See Hazard Flashers (page 299).  
Climate control. See Automatic Climate Control (page 139).  
Horn.  
J
K
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At a Glance  
L
Steering wheel adjustment. See Adjusting the Steering Wheel (page 80).  
M
Lighting control. See Lighting Control (page 87). Power liftgate release. See  
Power Liftgate (page 74).  
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