2012-2020 Ford Explorer SUV Supplementary Restraints System User Manual

MY CAR USER MANUAL

Supplementary Restraints System for Your Ford Explorer SUV Sixth Generation (2012-2020)

Supplementary Restraints System  
While the system is designed to help  
reduce serious injuries, contact with a  
deploying airbag may also cause abrasions  
or swelling. Temporary hearing loss is also  
a possibility as a result of the noise  
associated with a deploying airbag.  
Because airbags must inflate rapidly and  
with considerable force, there is the risk of  
death or serious injuries such as fractures,  
facial and eye injuries or internal injuries,  
particularly to occupants who are not  
properly restrained or are otherwise out of  
position at the time of airbag deployment.  
Thus, it is extremely important that  
E151127  
The driver and front passenger airbags will  
deploy during significant frontal and near  
frontal crashes.  
occupants be properly restrained as far  
away from the airbag module as possible  
while maintaining vehicle control.  
The driver and passenger front airbag  
Routine maintenance of the airbags is not  
system consists of:  
required.  
•
•
Driver and passenger airbag modules.  
Front passenger sensing system.  
DRIVER AND PASSENGER  
AIRBAGS  
· Crash sensors and monitoring  
system with readiness indicator.  
See Crash Sensors and Airbag  
Indicator (page 52).  
WARNING:Do not place your arms  
on the airbag cover or through the  
ProperDriverandFrontPassenger  
Seating Adjustment  
steering wheel. Failure to follow this  
instruction could result in personal injury.  
WARNING: Keep the areas in front  
of the airbags free from obstruction. Do  
not affix anything to or over the airbag  
covers. Objects could become projectiles  
during airbag deployment or in a sudden  
stop. Failure to follow this instruction  
could result in personal injury or death.  
WARNING: National Highway  
Traffic Safety Administration (NHTSA)  
recommends a minimum distance of at  
least 10 in (25 cm) between an  
occupant's chest and the driver airbag  
module.  
To properly position yourself away from  
the airbag:  
WARNING: Airbags can kill or injure  
a child in a child restraint. Never place a  
rear-facing child restraint in front of an  
active airbag. If you must use a  
•
Move your seat to the rear as far as you  
can while still reaching the pedals  
comfortably.  
forward-facing child restraint in the front  
seat, move the seat upon which the child  
restraint is installed all the way back.  
•
Recline the seat slightly (one or two  
degrees) from the upright position.  
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Supplementary Restraints System  
After all occupants have adjusted their  
FRONT PASSENGER SENSING  
SYSTEM  
seats and put on seatbelts, it is very  
important that they continue to sit  
properly. A properly seated occupant sits  
upright, leaning against the seatback, and  
centered on the seat cushion, with their  
feet comfortably extended on the floor.  
Sitting improperly can increase the chance  
of injury in a crash event. For example, if  
an occupant slouches, lies down, turns  
sideways, sits forward, leans forward or  
sideways, or puts one or both feet up, the  
chance of injury during a crash is greatly  
increased.  
WARNING: Even with advanced  
restraints systems, properly restrain  
children 12 and under in a rear seating  
position. Failure to follow this could  
seriously increase the risk of injury or  
death.  
WARNING: Sitting improperly, out  
of position or with the seatback reclined  
too far can take weight off the seat  
cushion and affect the decision of the  
passenger sensing system, resulting in  
serious injury or death in the event of a  
crash. Always sit upright against your  
seat back, with your feet on the floor.  
Children and Airbags  
WARNING: Airbags can kill or injure  
a child in a child restraint. Never place a  
rear-facing child restraint in front of an  
active airbag. If you must use a  
WARNING: Any alteration or  
modification to the front passenger seat  
may affect the performance of the front  
passenger sensing system. This could  
seriously increase the risk of injury or  
death.  
forward-facing child restraint in the front  
seat, move the seat upon which the child  
restraint is installed all the way back.  
This system works with sensors that are  
part of the front passenger seat and  
seatbelt to detect the presence of a  
properly-seated occupant and determine  
if the front passenger frontal airbag should  
be enabled (may inflate) or not.  
E142846  
Children must always be properly  
restrained. Accident statistics suggest that  
children are safer when properly restrained  
in the rear seating positions than in the  
front seating position. Failure to follow  
these instructions may increase the risk of  
injury in a crash.  
E181984  
The front passenger sensing system uses  
a passenger airbag status indicator that  
illuminates indicating that the front  
passenger frontal airbag is either on  
(enabled) or off (disabled).  
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Supplementary Restraints System  
The indicators are on the overhead  
The front passenger sensing system is  
designed to enable (may inflate) the front  
passenger frontal airbag anytime the  
system senses that a person of adult size  
is sitting properly in the front passenger  
seat.  
console.  
Note: The indicators illuminate briefly when  
you first switch the ignition on to confirm  
they are functional.  
The front passenger sensing system is  
designed to disable (will not inflate) the  
front passenger frontal airbag when the  
front passenger seat is unoccupied, or a  
rear facing infant seat, a forward-facing  
child restraint, or a booster seat is  
detected. Even with this technology,  
parents are strongly encouraged to  
always properly restrain children in the rear  
seat.  
•
When the front passenger sensing  
system enables the front passenger  
frontal airbag (may inflate), the airbag  
on indicator illuminates and remains  
illuminated.  
If a person of adult size is sitting in the front  
passenger seat, but the airbag off indicator  
is lit, it is possible that the person is not  
sitting properly in the seat. If this happens:  
•
•
•
Switch the vehicle off and ask the  
person to place the seat backrest in an  
upright position.  
Have the person sit upright in the seat,  
centered on the seat cushion, with the  
person’s legs comfortably extended.  
Restart the vehicle and have the person  
remain in this position for about two  
minutes. This allows the system to  
detect that person and enables the  
passenger frontal airbag.  
If the airbag off indicator remains lit  
even after this, advise the person to  
ride in the rear seat.  
•
When the front passenger sensing  
system disables (will not inflate) the  
front passenger frontal airbag, the  
airbag off indicator illuminates and  
stays lit to remind you that the front  
passenger frontal airbag is disabled.  
If you have installed the child restraint  
and the airbag on indicator illuminates,  
switch the vehicle off, remove the child  
restraint from the vehicle and reinstall  
the restraint according to the child  
restraint manufacturer's instructions.  
•
•
Occupant  
Passenger Airbag Status  
Indicator  
Passenger Airbag  
Empty  
OFF: Lit  
ON: Unlit  
OFF: Lit  
Disabled  
Child  
Adult  
Disabled  
Enabled  
ON: Unlit  
OFF: Unlit  
ON: Lit  
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Supplementary Restraints System  
After all occupants have adjusted their  
seats and put on seatbelts, it is very  
important that they continue to sit  
properly. A properly seated occupant sits  
upright, leaning against the seat backrest,  
and centered on the seat cushion, with  
their feet comfortably extended on the  
floor. Sitting improperly can increase the  
chance of injury in a crash event. For  
example, if an occupant slouches, lies  
down, turns sideways, sits forward, leans  
forward or sideways, or puts one or both  
feet up, the chance of injury during a crash  
greatly increases.  
WARNING: Do not lean your head  
on the door. The side airbag could injure  
you as it deploys from the side of the  
seatback.  
WARNING: Do not attempt to  
service, repair, or modify the  
supplementary restraint system or  
associated components. Failure to  
follow this instruction could result in  
personal injury or death.  
WARNING: If a supplementary  
restraint system component has  
deployed, it will not function again. Have  
the system and associated components  
inspected as soon as possible. Failure to  
follow this instruction could result in  
personal injury or death.  
Make sure the front passenger  
sensing system is operating  
E1
properly. See Crash Sensors  
and Airbag Indicator (page 52).  
Do not attempt to repair or service the  
system. Take your vehicle immediately to  
an authorized dealer.  
If it is necessary to modify an advanced  
front airbag system to accommodate a  
person with disabilities, contact our  
Customer Relationship Center. See  
Getting the Services You Need (page  
305).  
The side airbags are on the outermost side  
of the front seat backrests. In certain  
sideways crashes or rollover events, the  
side airbags will be inflated. The airbag  
was designed to inflate between the door  
panel and occupant to further enhance the  
protection provided to occupants in side  
impact crashes.  
SIDE AIRBAGS  
WARNING: Do not place objects  
or mount equipment on or near the  
airbag cover, on the side of the front or  
rear seatbacks, or in areas that may  
come into contact with a deploying  
airbag. Failure to follow these  
instructions may increase the risk of  
personal injury in the event of a crash.  
E152533  
WARNING: Accessory seat covers  
not released by Ford Motor Company  
could prevent the deployment of the  
airbags and increase the risk of injuries  
in a crash.  
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Supplementary Restraints System  
The system consists of the following:  
SAFETY CANOPY™  
•
A label or embossed side panel  
indicating that your vehicle has side  
airbags.  
WARNING: Do not place objects  
or mount equipment on or near the  
headliner at the siderail that may come  
into contact with a deploying curtain  
airbag. Failure to follow these  
•
Side airbags inside the driver and front  
passenger seat backrests.  
Crash sensors and monitoring  
system with readiness indicator.  
instructions may increase the risk of  
personal injury in the event of a crash.  
See Crash Sensors and Airbag  
Indicator (page 52).  
WARNING: Do not lean your head  
on the door. The curtain airbag could  
injure you as it deploys from the  
headliner.  
The design and development of the side  
airbag system included recommended  
testing procedures that were developed  
by a group of automotive safety experts  
known as the Side Airbag Technical  
Working Group. These recommended  
testing procedures help reduce the risk of  
injuries related to the deployment of side  
airbags.  
WARNING: Do not attempt to  
service, repair, or modify the  
supplementary restraint system or  
associated components. Failure to  
follow this instruction could result in  
personal injury or death.  
DRIVER AND PASSENGER  
KNEE AIRBAGS  
WARNING: All occupants of your  
vehicle, including the driver, should  
always properly wear their seatbelts,  
even when an airbag supplemental  
restraint system is provided. Failure to  
properly wear your seatbelt could  
seriously increase the risk of injury or  
death.  
Driver and passenger knee airbags are  
located under or within the instrument  
panel. During a crash, the restraints control  
module may activate the driver and  
passenger knee airbags (individually or  
both) based on crash severity and  
respective occupant conditions. Under  
certain crash and occupant conditions, the  
driver and passenger knee airbags may  
deploy (individually or both) but the  
corresponding front airbag may not  
activate. As with front and side airbags, it  
is important to be properly seated and  
restrained to reduce the risk of death or  
serious injury.  
WARNING: To reduce risk of injury,  
do not obstruct or place objects in the  
deployment path of the airbag.  
WARNING: If a supplementary  
restraint system component has  
deployed, it will not function again. Have  
the system and associated components  
inspected as soon as possible. Failure to  
follow this instruction could result in  
personal injury or death.  
Make sure the knee airbags are  
operating properly. See Crash  
Sensors and Airbag Indicator  
(page 52).  
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Supplementary Restraints System  
The Safety Canopy will deploy during  
Always properly restrain children 12 years  
old and under in the rear seats. The Safety  
Canopy will not interfere with children  
restrained using a properly installed child  
or booster seat because it is designed to  
inflate downward from the headliner above  
the doors along the side window opening.  
The design and development of the Safety  
Canopy included recommended testing  
procedures that were developed by a  
group of automotive safety experts known  
as the Side Airbag Technical Working  
Group. These recommended testing  
procedures help reduce the risk of injuries  
related to the deployment of side airbags  
(including the Safety Canopy).  
significant side crashes or when a certain  
likelihood of a rollover event is detected  
by the rollover sensor. The Safety Canopy  
is mounted to the roof side-rail sheet  
metal, behind the headliner, above each  
row of seats. In certain sideways crashes  
or rollover events, the Safety Canopy will  
be activated, regardless of which seats are  
occupied. The Safety Canopy is designed  
to inflate between the side window area  
and occupants to further enhance  
protection provided in side impact crashes  
and rollover events.  
CRASH SENSORS AND  
AIRBAG INDICATOR  
WARNING: Modifying or adding  
equipment to the front end of your  
vehicle (including hood, bumper system,  
frame, front end body structure, tow  
hooks and hood pins) may affect the  
performance of the airbag system,  
increasing the risk of injury. Do not  
modify or add equipment to the front  
end of your vehicle.  
E75004  
The system consists of the following:  
•
Safety canopy curtain airbags above  
the trim panels over the front and rear  
side windows identified by a label or  
wording on the headliner or roof-pillar  
trim.  
Your vehicle has a collection of crash and  
occupant sensors which provide  
information to the restraints control  
module. The restraints control module  
deploys (activates) the seatbelt  
pretensioners, driver airbag, passenger  
airbag, knee airbag(s), seat mounted side  
airbags and the Safety Canopy. Based on  
the type of crash, the restraints control  
module deploys the appropriate safety  
devices.  
•
A flexible headliner which opens above  
the side doors to allow air curtain  
deployment  
· Crash sensors and monitoring  
system with readiness indicator.  
See Crash Sensors and Airbag  
Indicator (page 52).  
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Supplementary Restraints System  
The restraints control module also  
The fact that not all the safety devices  
activate for all occupants in a crash does  
not mean something is wrong with the  
system. Rather, it means the restraints  
control module determined the accident  
conditions (crash severity, type of crash,  
belt usage) were not appropriate to  
activate these safety devices.  
monitors the readiness of the above safety  
devices plus the crash and occupant  
sensors. The readiness of the safety  
system is indicated by a warning indicator  
light in the instrument cluster or by a  
backup tone if the warning light is not  
working. Routine maintenance of the  
airbag is not required.  
•
The front airbags are designed to  
activate only in frontal and near-frontal  
crashes (not rollovers, side impacts or  
rear impacts) unless the crash causes  
sufficient frontal deceleration.  
A difficulty with the system is indicated by  
one or more of the following:  
•
The seatbelt pretensioners are  
designed to activate in frontal,  
near-frontal and side crashes, and in  
rollovers.  
•
The readiness light will not illuminate  
immediately after you switch the  
ignition on.  
•
•
The knee airbag(s) may deploy based  
on crash severity and occupant  
conditions.  
The side airbags are designed to inflate  
in certain side impact crashes or  
rollover events. Side airbags may  
activate in other types of crashes if your  
vehicle experiences sufficient sideways  
motion or deformation, or a certain  
likelihood of rollover.  
The Safety Canopy is designed to  
inflate in certain side impact crashes  
or rollover events. The Safety Canopy  
may activate in other types of crashes  
if your vehicle experiences sufficient  
sideways motion or deformation, or a  
certain likelihood of rollover.  
•
•
The readiness light either flashes or  
stays lit.  
A series of five beeps is heard. The tone  
pattern repeats periodically until the  
problem, the light or both are repaired.  
If any of these things happen, even  
intermittently, have the supplemental  
restraint system serviced at an authorized  
dealer immediately. Unless serviced, the  
system may not function properly in the  
event of a crash.  
•
The restraint system is designed to  
activate when the vehicle sustains  
conditions sufficient to cause the restraint  
control module to deploy a safety device.  
AIRBAG DISPOSAL  
Contact your authorized dealer as soon as  
possible. Airbags must be disposed of by  
qualified personnel.  
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Pedestrian Protection - Hybrid Electric Vehicle (HEV)  
PEDESTRIAN ALERT SYSTEM  
Due to the quiet operation of hybrid and  
electric vehicles at low speeds, the system  
creates a subtle sound to alert pedestrians.  
The system is on when your vehicle is  
running and not in park (P). Some sound  
may be audible in the passenger  
compartment.  
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911 Assist  
If you do not cancel the call, and SYNC  
WHAT IS 911 ASSIST  
makes a successful call, a pre-recorded  
message plays for the 911 operator, and  
then the occupant(s) in your vehicle is able  
to talk with the operator. Be prepared to  
provide your name, phone number and  
location immediately, because not all 911  
systems are capable of receiving this  
information electronically.  
911 Assist is a SYNC system feature that  
can call for help if you’re in an accident. If  
a crash deploys an airbag (excluding knee  
airbags and rear inflatable seatbelts [if  
equipped]) or activates the fuel pump  
shut-off, your SYNC-equipped vehicle may  
be able to contact emergency services by  
dialing 911 through a paired and connected  
Bluetooth-enabled phone. You can learn  
more about the 911 Assist feature, by  
visiting:  
During an emergency call, the system  
transmits vehicle data to the emergency  
service. See Data Privacy (page 15).  
EMERGENCY CALL  
REQUIREMENTS  
Website  
www.owner.ford.com  
www.syncmyride.ca  
www.syncmaroute.ca  
WARNING: Do not wait for 911  
Assist to make an emergency call if you  
can do it yourself. Dial emergency  
services immediately to avoid delayed  
response time which could increase the  
risk of serious injury or death after a  
crash. If you do not hear 911 Assist within  
five seconds of the crash, the system or  
phone may be damaged or  
Not all crashes will deploy an airbag or  
activate the fuel pump shut-off (the  
triggers for 911 Assist). If a connected cell  
phone sustains damage or loses its  
connection to SYNC during a crash, SYNC  
will search for and try to connect to a  
previously paired cell phone; SYNC will  
then attempt to call the emergency  
services.  
non-functional.  
WARNING: Always place your  
phone in a secure location in your vehicle  
so it does not become a projectile or get  
damaged in a crash. Failure to do so may  
cause serious injury to someone or  
damage the phone which could prevent  
911 Assist from working properly.  
Before making the call:  
•
SYNC provides a short window of time  
(about 10 seconds) to cancel the call.  
If you fail to cancel the call, SYNC  
attempts to dial 911.  
•
SYNC says the following, or a similar  
message: "SYNC will attempt to call  
911, to cancel the call, press Cancel on  
your screen or press and hold the  
phone button on your steering wheel."  
WARNING: Unless the 911 Assist  
setting is set on before a crash, the  
system will not dial for help which could  
delay response time, potentially  
increasing the risk of serious injury or  
death after a crash.  
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911 Assist  
•
SYNC must be powered and working  
properly at the time of the incident and  
throughout feature activation and use.  
•
•
The 911 Assist feature must be set on  
before the incident.  
You must pair and connect a Bluetooth  
enabled and compatible cell phone to  
SYNC.  
•
A connected Bluetooth enabled phone  
must have the ability to make and  
maintain an outgoing call at the time  
of the incident.  
•
•
A connected Bluetooth enabled phone  
must have adequate network coverage,  
battery power and signal strength.  
The vehicle must have battery power  
and be located in the U.S., Canada or  
in a territory in which 911 is the  
emergency number.  
Note: If any user sets 911 Assist to on or off,  
that setting applies for all paired phones. If  
911 Assist is switched off and the phone is  
connected to SYNC, an icon displays on the  
status bar.  
Note: Every phone operates differently.  
While SYNC 911 Assist works with most  
cellular phones, some may have trouble  
using this feature.  
EMERGENCY CALL  
LIMITATIONS  
The SYNC 911 Assist feature only operates  
in the U.S., Canada or in a territory in which  
911 is the emergency number.  
•
•
•
Your cellular phone or 911 Assist  
hardware sustains damage in a crash.  
The vehicle's battery or the SYNC  
system has no power.  
The phone(s) thrown from your vehicle  
are the ones paired and connected to  
the system.  
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Keys and Remote Controls  
Note: If you are in range, the remote control  
GENERAL INFORMATION ON  
RADIO FREQUENCIES  
will operate if you press any button  
unintentionally.  
Note: The remote control contains sensitive  
electrical components. Exposure to moisture  
or impact may cause permanent damage.  
This device complies with Part 15 of the  
FCC Rules and with Industry Canada  
license-exempt RSS standard(s).  
Operation is subject to the following two  
conditions: (1) This device may not cause  
harmful interference, and (2) This device  
must accept any interference received,  
including interference that may cause  
undesired operation.  
Intelligent Access (If Equipped)  
The system uses a radio frequency signal  
to communicate with your vehicle and  
authorize your vehicle to unlock when one  
of the following conditions are met:  
•
•
•
You activate the front exterior door  
handle switch.  
WARNING: Changes or  
modifications not expressively approved  
by the party responsible for compliance  
could void the user's authority to operate  
the equipment. The term "IC:" before the  
radio certification number only signifies  
that Industry Canada technical  
You press the luggage compartment  
button.  
You press a button on the transmitter.  
If excessive radio frequency interference  
is present in the area or if the transmitter  
battery is low, you may need to  
specifications were met.  
mechanically unlock your door. You can  
use the mechanical key blade in your  
intelligent access key to open the driver  
door in this situation. See Remote  
Control (page 57).  
The typical operating range for your  
transmitter is approximately 33 ft (10 m).  
Vehicles with the remote start feature will  
have a greater range.  
One of the following could cause a  
decrease in operating range:  
REMOTE CONTROL  
Integrated Keyhead Transmitter  
Use the key blade to start your vehicle and  
unlock or lock the driver door from outside  
your vehicle. The integrated keyhead  
transmitter functions as a programmed  
ignition key that operates all the locks and  
starts your vehicle, as well as a remote  
control.  
•
•
•
•
Weather conditions.  
Nearby radio towers.  
Structures around the vehicle.  
Other vehicles parked next to your  
vehicle.  
The radio frequency used by your remote  
control can also be used by other radio  
transmitters, for example amateur radios,  
medical equipment, wireless headphones,  
wireless remote controls, cell phones,  
battery chargers and alarm systems. If the  
frequencies are jammed, you will not be  
able to use your remote control. You can  
lock and unlock the doors with the key.  
Note: Make sure to lock your vehicle before  
leaving it unattended.  
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Keys and Remote Controls  
E151797  
Press the button to release the key blade.  
Press and hold the button to fold the key  
blade back in when not in use.  
E305198  
Your remote control operates the power  
locks and the remote start system. The  
key must be in your vehicle to use the push  
button start.  
E151795  
Note: Your vehicle keys came with a  
security label that provides important key  
cut information. Keep the label in a safe  
place for future reference.  
Removable Key Blade  
Your remote control also contains a  
removable key blade that you can use to  
unlock your vehicle.  
Intelligent Access Key (If Equipped)  
Note: You may not be able to shift out of  
park (P) unless the intelligent access key is  
inside your vehicle.  
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Keys and Remote Controls  
A message appears in the information  
display when the remote control battery  
is low. See Information Messages (page  
121).  
Integrated Keyhead Transmitter  
The remote control uses one coin-type  
three-volt lithium battery.  
Press the button to release the key blade  
before beginning the procedure.  
E305199  
Press the release button and pull the key  
blade out.  
E151798  
1. Insert a suitable tool, for example a  
screwdriver, in the position shown and  
gently push the clip.  
2. Press the clip down to release the  
battery cover.  
E151795  
Note: Your vehicle keys came with a  
security label that provides important key  
cut information. Keep the label in a safe  
place for future reference.  
Replacing the Battery  
Note: Refer to local regulations when  
disposing of transmitter batteries.  
Note: Do not wipe off any grease on the  
battery terminals or on the back surface of  
the circuit board.  
Note: Replacing the battery does not erase  
the programmed key from your vehicle. Your  
remote control should operate normally.  
E151799  
3. Carefully remove the cover.  
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Keys and Remote Controls  
E151800  
Note: Do not touch the battery contacts or  
the printed circuit board with the  
screwdriver.  
4. Insert the screwdriver as shown to  
release the battery.  
E305199  
1. Push the release button and pull the  
key blade out.  
E151801  
5. Remove the battery.  
6. Install a new battery with the + facing  
upward.  
7. Reinstall the battery cover.  
Intelligent Access Key  
The remote control uses one coin-type  
three-volt lithium battery.  
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Keys and Remote Controls  
E218402  
3. Insert a suitable tool, for example a  
screwdriver, in the position shown and  
carefully remove the battery.  
4. Install a new battery with the + facing  
upward.  
E303824  
5. Reinstall the battery housing cover  
onto the transmitter and install the key  
blade.  
2. Twist a thin coin under the tab hidden  
behind the key blade head to remove  
the battery cover.  
Memory Feature(If Equipped)  
You can use the remote control to recall  
memory positions.  
If programmed to a pre-set position, the  
remote control recalls memory positions  
when you unlock your vehicle. If you have  
the easy entry and exit feature enabled  
and the ignition is off, the seat moves to  
the easy entry position. The seat moves  
to the driver memory position when you  
switch the ignition on.  
Linking a Preset Position to Your  
Remote Control or Intelligent Access  
Key  
See Memory Function (page 152).  
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Keys and Remote Controls  
Many states and provinces have  
Car Finder  
restrictions for the use of remote start.  
Press the button twice within  
Check your local and state or provincial  
laws for specific requirements regarding  
remote start systems.  
three seconds. The horn sounds  
and the direction indicators  
flash. We recommend you use this method  
to locate your vehicle, rather than using  
the panic alarm.  
The system does not work if:  
•
•
•
•
•
•
The ignition is on.  
The anti-theft alarm triggers.  
You disable the feature.  
The hood is open.  
Sounding the Panic Alarm  
Note: The panic alarm only operates when  
the ignition is off.  
The transmission is not in park (P).  
Press the button to sound the  
The battery voltage is below the  
panic alarm. Press the button  
minimum operating voltage.  
again or switch the ignition on to  
•
The service engine soon light is on.  
turn it off.  
Remote Control Feedback (If  
Remote Start (If Equipped)  
Equipped)  
An LED on the remote control provides  
status feedback of remote start or stop  
commands.  
WARNING: Do not start the engine  
in a closed garage or in other enclosed  
areas. Exhaust fumes are toxic. Always  
open the garage door before you start  
the engine. Failure to follow this  
instruction could result in personal injury  
or death.  
LED  
Status  
Solid green  
Remote start  
successful  
Solid red  
Blinking red  
Blinking green  
Remote stop  
successful  
Note: Do not use remote start if your fuel  
level is low.  
Request failed or  
The remote start button is on the  
status not received  
remote control.  
E138625  
Status incomplete  
This feature allows you to start your  
vehicle from the outside. Your remote  
control has an extended operating range.  
Remote Starting Your Vehicle  
Note: You must press each button within  
three seconds of each other. If you do not  
follow this sequence, your vehicle does not  
start remotely, the direction indicators do  
not flash twice and the horn does not sound.  
If your vehicle has automatic climate  
control, you can configure it to operate  
when you remote start your vehicle. See  
Climate Control (page 139). A manual  
climate control system runs at the setting  
it was set to when you switched your  
vehicle off.  
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Keys and Remote Controls  
Wait at least five seconds before remote  
starting after the engine stops running.  
Turning Your Vehicle Off After Remote  
Starting  
Press the button once. Your  
vehicle and the parking lamps  
E138625  
turn off.  
E138626  
You may have to be closer to your vehicle  
than when starting due to ground reflection  
and the added noise of your running  
vehicle.  
To remote start your vehicle:  
1. Press the lock button to lock all the  
doors.  
You can switch this feature on or off in the  
2. Press the remote start button twice.  
The exterior lamps flash twice.  
information display.  
The horn sounds if the system fails to start,  
unless quiet start is on. Quiet start runs  
the blower fan at a slower speed to reduce  
noise. You can switch it on or off in the  
information display.  
Note: If you have remote started your  
vehicle with an integrated keyhead  
transmitter, you must switch on the ignition  
before driving your vehicle. With an  
intelligent access transmitter, you must  
press the brake pedal before driving your  
vehicle.  
REPLACING A LOST KEY OR  
REMOTE CONTROL  
Replacement keys or remote controls can  
be purchased from an authorized dealer.  
Authorized dealers can program remote  
controls for your vehicle.  
The power windows do not work during  
remote start and the radio does not turn  
on automatically.  
The parking lamps remain on and your  
vehicle will run for 5, 10 or 15 minutes,  
depending on the setting.  
Extending the Engine Running Time  
Repeat Steps 1 and 2 with the vehicle still  
running to extend the run time for another  
remote start period. If you have the  
duration set to 15 minutes, the duration  
extends by another 15 minutes. For  
example, if the vehicle has run from the  
first remote start for five minutes, the  
vehicle continues to run now for a total of  
30 minutes. You can extend the remote  
start up to a maximum of 35 minutes.  
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Related Topics

Driver and Passenger Airbags
Front Passenger Sensing System
Side Airbags
Safety Canopy
Pedestrian Protection
911 Assist
Emergency Call Requirements
General Information on Radio Frequencies
Remote Control