Get Roadside Emergencies Guide for Ford Fusion 4 Door First Generation (2006-2012)

Roadside Emergencies

ROADSIDE ASSISTANCE

Vehicles sold in the U.S. : Getting roadside assistance

To fully assist you should you have a vehicle concern, Ford Motor

Company offers a complimentary roadside assistance program. This

program is separate from the New Vehicle Limited Warranty. The service

is available:

• 24-hours, seven days a week

• for the coverage period listed on the Roadside Assistance Card

included in your Owner Guide portfolio.

Roadside assistance will cover:

• a flat tire change with a good spare (except vehicles that have been

supplied with a tire inflation kit)

• battery jump start

• lock-out assistance (key replacement cost is the customer’s

responsibility)

• fuel delivery – Independent Service Contractors, if not prohibited by

state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of

gasoline or 5.0 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel

delivery service is limited to two no-charge occurrences within a

12-month period.

• winch out – available within 100 feet (30.5 meters) of a paved or

county maintained road, no recoveries.

• towing – Ford and Lincoln eligible vehicles towed to an authorized

dealer within 35 miles (56 km) of the disablement location or to the

nearest authorized dealer. If a member requests to be towed to an

authorized dealer more than 35 miles (56 km) from the disablement

location, the member shall be responsible for any mileage costs in

excess of 35 miles (56 km).

Trailers shall be covered up to $200 if the disabled eligible vehicle

requires service at the nearest authorized dealer. If the trailer is disabled,

but the towing vehicle is operational, the trailer does not qualify for any

roadside services.

Vehicles sold in the U.S. : Using roadside assistance

Complete the roadside assistance identification card and place it in your

wallet for quick reference. In the United States, this card is found in the

Owner Guide portfolio in the glove compartment. In Canada, the card is

found in the Warranty Guide in the glove compartment.

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U.S. Ford and Lincoln vehicle customers who require Roadside

Assistance, call 1-800-241-3673.

If you need to arrange roadside assistance for yourself, Ford Motor

Company will reimburse a reasonable amount for towing to the nearest

dealership within 35 miles (56 km). To obtain reimbursement

information, U.S. Ford and Lincoln vehicle customers call

1-800-241-3673. Customers will be asked to submit their original

receipts.

Vehicles sold in Canada : Getting roadside assistance

Canadian customers who require roadside assistance, call

1–800–665–2006.

Vehicles sold in Canada : Using roadside assistance

Complete the roadside assistance identification card and place it in your

wallet for quick reference. In Canada, the card is found in the Warranty

Guide in the glove box.

Canadian Roadside coverage and benefits may differ from the U.S.

coverage. Please refer to your Warranty Guide or visit our website at

www.ford.ca for information on Canadian services and benefits.

Canadian customers who need to obtain roadside information, call

1-800-665-2006 or visit our website at www.ford.ca.

HAZARD FLASHER CONTROL

The hazard flasher is located

between the center air registers

above the radio. The hazard flashers

will operate whether the ignition is

off or on.

Press the flasher control and all

front and rear direction signals will flash. Press the flasher control again

to turn them off. Use it when your vehicle is disabled and is creating a

safety hazard for other motorists.

Note: With extended use, the flasher may run down your battery.

FUEL PUMP SHUT-OFF SWITCH (3.5L ENGINE)

This device stops the electric fuel pump from sending fuel to the engine

when your vehicle has had a substantial jolt.

After an accident, if the engine cranks but does not start, this switch

may have been activated.

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The fuel pump shut-off switch is

located in the front passenger

footwell area in the right upper

corner.

To reset the switch:

1. Turn the ignition to the off

position.

2. Check the fuel system for leaks.

3. If no leaks are apparent, reset the

switch by pushing in on the reset

button.

4. Turn the ignition to the on

position.

5. Wait a few seconds and return

the key to off position.

6. Make another check for leaks.

FUEL PUMP SHUT-OFF (2.5L AND 3.0L ENGINES)

In the event of a moderate to severe collision, this vehicle is equipped

with a fuel pump shut-off feature that stops the flow of fuel to the

engine. Not every impact will cause a shut-off.

Should your vehicle shut off after a collision due to this feature, you may

restart your vehicle by doing the following:

1. Turn the ignition switch to the off position.

2. Turn the ignition switch to the on position.

In some instances the vehicle may not restart the first time you try to

restart and may take one additional attempt.

WARNING: Failure to inspect and if necessary repair fuel leaks

after a collision may increase the risk of fire and serious injury.

Ford Motor Company recommends that the fuel system be inspected

by an authorized dealer after any collision.

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FUSES AND RELAYS

Fuses

If electrical components in the

vehicle are not working, a fuse may

have blown. Blown fuses are

identified by a broken wire within

the fuse. Check the appropriate

fuses before replacing any electrical

components.

15

Note: Always replace a fuse with one that has the specified amperage

rating. Using a fuse with a higher amperage rating can cause severe wire

damage and could start a fire.

Standard fuse amperage rating and color

COLOR

Cartridge

Fuse

rating

Mini

fuses

Standard

fuses

Maxi

fuses

Fuse link

cartridge

maxi

fuses

—

2A

3A

4A

Grey

Violet

Pink

Tan

Grey

Violet

Pink

Tan

—

5A

—

7.5A

10A

15A

20A

25A

30A

40A

50A

60A

70A

80A

Brown

Red

Brown

Red

—

Yellow

—

Green

Orange

Red

Blue

Tan

Natural

—

Blue

Yellow

Natural

Green

—

Blue

Yellow

Natural

Green

—

Blue

Natural

Pink

Green

Red

Yellow

—

Blue

Natural

Pink

Green

Red

Yellow

Brown

Black

—

Black

Passenger compartment fuse panel

The fuse panel is located below and to the left of the steering wheel by

the brake pedal. Remove the panel cover to access the fuses.

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To remove a fuse use the fuse puller tool provided on the fuse panel

cover.

The fuses are coded as follows.

Fuse/Relay

Location

Fuse Amp

Rating

30A

Protected Circuits

1

2

Driver smart window motor

Brake on/off switch, Center

high-mounted stop lamp

Not used (spare)

Keypad illumination, Brake shift

interlock

15A

3

4

5

15A

30A

10A

6

7

8

9

20A

10A

15A

Turn signal lamps, Stop lamps

Low beam headlamps (left)

Low beam headlamps (right)

Courtesy lamps

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Fuse/Relay

Location

Fuse Amp

Rating

15A

Protected Circuits

10

11

12

13

14

Backlighting, Puddle lamps

AWD module

Power outside mirrors

SYNC௡ module

Electronic finish panel (EFP)

radio and climate control buttons

module, Navigation display, Center

information display, GPS module

Climate control

Not used (spare)

Door locks, Trunk release

Heated seats

Amplifier

On-board diagnostic connector

Fog lamps

Front sidemarker lamps, Park

lamps, License plate lamp

High beam headlamps

Horn

Demand lamps/power saver relay

Instrument cluster battery power

Ignition switch

Radio crank sense circuit

Instrument cluster ignition power

Not used (spare)

10A

7.5A

5A

10A

15

16

17

18

19

20

21

22

10A

15A

20A

25A

15A

23

24

25

26

27

28

29

30

31

32

33

34

35

15A

20A

10A

20A

5A

10A

5A

Not used (spare)

Restraint control module

Not used (spare)

10A

Rear park assist, Blind spot

monitor system, Heated seats,

AWD, Rear video camera

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Fuse/Relay

Location

36

Fuse Amp

Rating

5A

Protected Circuits

Passive anti-theft sensor (PATS)

transceiver

37

38

39

40

41

10A

20A

15A

Not used (spare)

Subwoofer amplifier

Radio

Not used (spare)

Automatic dimming mirror, Moon

roof, Compass, Ambient lighting

Electronic stability control,

Electronic power assist steering

Not used (spare)

42

10A

43

44

10A

Fuel diode/Powertrain control

module

45

46

5A

Heated backlight and blower relay

coil, Wiper washer

Occupant classification sensor

(OCS) module, Passenger airbag

off lamp

7.5A

47

48

30A Circuit

Breaker

—

Power windows

Delayed accessory relay

Power distribution box

The power distribution box is located in the engine compartment. The

power distribution box contains high-current fuses that protect your

vehicle’s main electrical systems from overloads.

WARNING: Always disconnect the battery before servicing high

current fuses.

WARNING: To reduce risk of electrical shock, always replace

the cover to the power distribution box before reconnecting the

battery or refilling fluid reservoirs.

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If the battery has been disconnected and reconnected, refer to the

Battery section of the Maintenance and Specifications chapter.

The high-current fuses are coded as follows.

Fuse/Relay

Location

1

Fuse Amp

Rating

50A*

Protected Circuits

Electronic power assist steering

B+

2

3

50A*

40A*

Electronic power assist steering

B+

Powertrain control module (PCM)

(relay 57 power)

Not used

Starter motor (relay 55 power)

Rear defrost (relay 53 power)

Not used

Anti-lock brake system (ABS)

pump

4

5

6

7

8

—

30A*

40A*

—

40A*

9

20A*

30A*

—

Wiper washer

ABS valve

Not used

10

11

12

—

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Fuse/Relay

Location

Fuse Amp

Rating

—

Protected Circuits

13

14

15

16

17

18

19

20

21

22

23

Not used

Transmission module (3.5L)

Alternator

Not used

—

15A**

10A**

—

20A*

10A**

Console power point

PCM – Keep alive power, Canister

vent

24

25

26

27

—

10A**

—

Not used

A/C clutch (relay 43 power)

Not used

—

Not used

60A*

80A*

20A*

30A*

20A*

—

Cooling fan motor (2.5L & 3.0L)

Cooling fan motor (3.5L)

Front power point

Fuel relay (relay 54 power)

Passenger power seat

Driver power seat

Moon roof motor power feed

Not used

28

29

30

31

32

33

34

35

40A*

Front A/C blower motor (relay 52

power)

36

37

38

39

40

1A Diode

10A**

—

Fuel pump

One-touch start

Heated side mirrors

Not used

—

Not used

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Fuse/Relay

Location

Fuse Amp

Rating

G8VA relay

—

G8VA relay

—

Protected Circuits

Backup lamps

Not used

A/C clutch

Not used

Injectors

PCM

General powertrain components,

A/C clutch relay, Backup lamps

Ignition coils

Emissions related powertrain

components (2.5L & 3.5L)

Emissions related powertrain

components (3.0L)

Not used

41

42

43

44

45

46

47

15A**

10A**

48

49

15A**

20A**

50

51

52

53

54

55

56

57

58

—

Not used

Full ISO relay Blower motor relay

Full ISO relay Rear defrost relay

Full ISO relay Fuel relay

Full ISO relay Starter relay

—

Not used

Full ISO relay PCM relay

Not used

—

* Cartridge Fuses ** Mini Fuses

CHANGING THE TIRES

If you get a flat tire while driving, do not apply the brake heavily.

Instead, gradually decrease your speed. Hold the steering wheel firmly

and slowly move to a safe place on the side of the road.

Note: The tire pressure monitoring system (TPMS) indicator light will

illuminate when the spare tire is in use. To restore the full functionality

of the monitoring system, all road wheels equipped with tire pressure

monitoring sensors must be mounted on the vehicle.

Have a flat serviced by an authorized dealer in order to prevent damage

to the TPMS sensors, refer to Tire pressure monitoring system

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(TPMS) in the Tires, Wheels and Loading chapter. Replace the spare

tire with a road tire as soon as possible. During repairing or replacing of

the flat tire, have the authorized dealer inspect the TPMS sensor for

damage.

WARNING: The use of tire sealants may damage your tire

pressure monitoring system (TPMS) and should not be used.

However, if you must use a sealant, the TPMS sensor and valve stem

on the wheel must be replaced by an authorized Ford dealer.

WARNING: Refer to Tire pressure monitoring system (TPMS)

in the Tires, Wheels and Loading chapter for important

information. If the tire pressure monitor sensor becomes damaged, it

will no longer function.

Dissimilar spare tire/wheel information

WARNING: Failure to follow these guidelines could result in an

increased risk of loss of vehicle control, injury or death.

If you have a dissimilar spare tire/wheel, then it is intended for

temporary use only. This means that if you need to use it, you should

replace it as soon as possible with a road tire/wheel that is the same size

and type as the road tires and wheels that were originally provided by

Ford. If the dissimilar spare tire or wheel is damaged, it should be

replaced rather than repaired.

A dissimilar spare tire/wheel is defined as a spare tire and/or wheel that

is different in brand, size or appearance from the road tires and wheels

and can be one of three types:

1. T-type mini-spare: This spare tire begins with the letter “T” for tire

size and may have “Temporary Use Only” molded in the sidewall

2. Full-size dissimilar spare with label on wheel: This spare tire has

a label on the wheel that states: “THIS TIRE AND WHEEL FOR

TEMPORARY USE ONLY”

When driving with one of the dissimilar spare tires listed above, do not:

• Exceed 50 mph (80 km/h)

• Load the vehicle beyond maximum vehicle load rating listed on the

Safety Compliance Label

• Tow a trailer

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• Use snow chains on the end of the vehicle with the dissimilar spare

tire

• Use more than one dissimilar spare tire at a time

• Use commercial car washing equipment

• Try to repair the dissimilar spare tire

Use of one of the dissimilar spare tires listed above at any one wheel

location can lead to impairment of the following:

• Handling, stability and braking performance

• Comfort and noise

• Ground clearance and parking at curbs

• Winter weather driving capability

• Wet weather driving capability

• All-wheel driving capability (if applicable)

3. Full-size dissimilar spare without label on wheel

When driving with the full-size dissimilar spare tire/wheel, do not:

• Exceed 70 mph (113 km/h)

• Use more than one dissimilar spare tire/wheel at a time

• Use commercial car washing equipment

• Use snow chains on the end of the vehicle with the dissimilar spare

tire/wheel

The usage of a full-size dissimilar spare tire/wheel can lead to

impairment of the following:

• Handling, stability and braking performance

• Comfort and noise

• Ground clearance and parking at curbs

• Winter weather driving capability

• Wet weather driving capability

• All-wheel driving capability (if applicable)

• Load leveling adjustment (if applicable)

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When driving with the full-size dissimilar spare tire/wheel additional

caution should be given to:

• Towing a trailer

• Driving vehicles equipped with a camper body

• Driving vehicles with a load on the cargo rack

Drive cautiously when using a full-size dissimilar spare tire/wheel and

seek service as soon as possible.

Stopping and securing the vehicle

1. Park on a level surface, set the parking brake and activate the hazard

flashers.

2. Place the gearshift lever in P (Park) (automatic transmission) or R

(Reverse) (manual transmission) and turn the engine off.

Removing the spare tire and jack

1. Remove the carpeted load floor

panel located in the rear of the

vehicle and remove the lug wrench

and long bolt from the tool bag.

2. Remove the bolt securing the

spare tire using the lug wrench,

then lift and remove the spare tire

from the trunk.

3. Remove the jack retention bolt by

turning it counterclockwise and

remove the jack from the vehicle.

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Tire change procedure

WARNING: To help prevent the vehicle from moving when you

change a tire, be sure the parking brake is set, then block (in

both directions) the wheel that is diagonally opposite (other side and

end of the vehicle) to the tire being changed.

WARNING: If the vehicle slips off the jack, you or someone else

could be seriously injured.

WARNING: Do not attempt to change a tire on the side of the

vehicle close to moving traffic. Pull far enough off the road to

avoid the danger of being hit when operating the jack or changing the

wheel.

Note: Passengers should not remain in the vehicle when the vehicle is

being jacked.

1. Block both the front and rear of

the wheel diagonally opposite the

flat tire. For example, if the left

front tire is flat, block the right rear

wheel.

2. Remove the center ornament (if

equipped) from the wheel. Loosen

each wheel lug nut one-half turn

counterclockwise but do not remove

them until the wheel is raised off

the ground.

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3. Put the jack in the jack locator

next to the tire you are changing.

Turn the jack handle clockwise until

the wheel is completely off the

ground.

Note: To avoid structural damage to

the vehicle, ensure that the jack is

centered between the two markings

(1) on the bottom of the rocker

flange.

WARNING: To lessen the

risk of personal injury, do

not put any part of your body

under the vehicle while changing a

tire. Do not start the engine when

your vehicle is on the jack. The

jack is only meant for changing

the tire.

4. Remove the lug nuts with the lug wrench.

5. Replace the flat tire with the spare tire, making sure the valve stem is

facing outward. Reinstall lug nuts until the wheel is snug against the hub.

Do not fully tighten the lug nuts until the wheel has been lowered.

If you are using the temporary tire, the lug nut washers will not appear

to be flush with the rim. This is normal only when using the temporary

spare tire.

6. Lower the wheel by turning the jack handle counterclockwise.

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7. Remove the jack and fully tighten

the lug nuts in the order shown.

Refer to Wheel lug nut torque

specifications later in this chapter

for the proper lug nut torque

specification.

1

3

4

8. Unblock the wheels.

5

2

Stowing the wheel and jack

1. Fully collapse the jack and place it back in the storage area in the

trunk.

2. Replace the jack retention bolt to secure the jack.

3. Place the tire in the storage bin in the trunk.

4. Replace the cover plate and bolt.

• When storing a flat road tire, flip the cover plate over and use the long

bolt.

• When storing the temporary spare tire, replace the cover plate and

use the short bolt.

5. Secure the bolt using the lug wrench.

6. Insert the lug wrench and bolt in the tool bag and place over the jack.

7. Replace the carpeted load floor panel.

WHEEL LUG NUT TORQUE SPECIFICATIONS

Retighten the lug nuts to the specified torque at 500 miles (800 km)

after any wheel disturbance (tire rotation, changing a flat tire, wheel

removal, etc.).

Bolt size

Wheel lug nut torque*

ft-lb

100

N•m

M12 x 1.5

135

* Torque specifications are for nut and bolt threads free of dirt and

rust. Use only Ford recommended replacement fasteners.

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WARNING: When a wheel is installed, always remove any

corrosion, dirt or foreign materials present on the mounting

surfaces of the wheel or the surface of the wheel hub, brake drum or

brake disc that contacts the wheel. Ensure that any fasteners that

attach the rotor to the hub are secured so they do not interfere with

the mounting surfaces of the wheel. Installing wheels without correct

metal-to-metal contact at the wheel mounting surfaces can cause the

wheel nuts to loosen and the wheel to come off while the vehicle is in

motion, resulting in loss of control.

Note: Inspect the wheel pilot hole

prior to installation. If there is

visible corrosion in wheel pilot hole,

remove loose particles by wiping

with clean rag and apply grease.

Apply grease only to the wheel pilot

hole surface by smearing a “dime”

(1 square cm) sized glob of grease

around the wheel pilot surface (1)

with end of finger. DO NOT apply

grease to lugnut/stud holes or

wheel-to-brake surfaces.

RUNNING OUT OF FUEL

If you have run out of fuel and need to refill the vehicle with a portable

fuel container, see Running out of fuel in the Maintenance and

Specifications chapter for proper fuel filling method using a portable

fuel container and the included fuel filler funnel. Do not insert the

nozzle of portable fuel containers or any type of aftermarket funnels into

the Easy Fuel™ “no cap” fuel system as it can be damaged. You must

use the included funnel in such circumstances.

WARNING: Do not insert the nozzle of portable fuel containers

or aftermarket funnels into the Easy Fuel™ system. This could

damage the fuel system and its seal, and may cause fuel to run onto

the ground instead of filling the tank, all of which could result in

serious personal injury.

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JUMP STARTING

WARNING: The gases around the battery can explode if

exposed to flames, sparks, or lit cigarettes. An explosion could

result in injury or vehicle damage.

WARNING: Batteries contain sulfuric acid which can burn skin,

eyes and clothing, if contacted.

Do not attempt to push-start your automatic transmission

vehicle. Automatic transmissions do not have push-start

capability. Attempting to push-start a vehicle with an automatic

transmission may cause transmission damage.

Preparing your vehicle

When the battery is disconnected or a new battery is installed, the

automatic transmission must relearn its shift strategy. As a result, the

transmission may have firm and/or soft shifts. This operation is

considered normal and will not affect function or durability of the

transmission. Over time, the adaptive learning process will fully update

transmission operation.

1. Use only a 12–volt supply to start your vehicle.

2. Do not disconnect the battery of the disabled vehicle as this could

damage the vehicle’s electrical system.

3. Park the booster vehicle close to the hood of the disabled vehicle

making sure the two vehicles do not touch. Set the parking brake on

both vehicles and stay clear of the engine cooling fan and other moving

parts.

4. Check all battery terminals and remove any excessive corrosion before

you attach the battery cables. Ensure that vent caps are tight and level.

5. Turn the heater fan on in both vehicles to protect from any electrical

surges. Turn all other accessories off.

Connecting the jumper cables

Note: In the illustration, the vehicle on the bottom is used to designate

the assisting (boosting) battery.

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1. Connect the positive (+) jumper

cable to the positive (+) terminal of

the discharged battery.

1

2. Connect the other end of the

positive (+) cable to the positive

(+) terminal of the assisting battery.

4

+

3. Connect the negative (-) cable to

the negative (-) terminal of the

assisting battery.

4. Make the final connection of the

negative (-) cable to an exposed

metal part of the stalled vehicle’s

engine, away from the battery and

the carburetor/fuel injection system.

+

3

2

Note: Do not attach the negative (-) cable to fuel lines, engine rocker

covers, the intake manifold or electrical components as grounding points.

WARNING: Do not connect the end of the second cable to the

negative (-) terminal of the battery to be jumped. A spark may

cause an explosion of the gases that surround the battery.

Ensure that the cables are clear of fan blades, belts, moving parts of both

engines, or any fuel delivery system parts.

Jump starting

1. Start the engine of the booster vehicle and run the engine at

moderately increased speed.

2. Start the engine of the disabled vehicle.

3. Once the disabled vehicle has been started, run both engines for an

additional three minutes before disconnecting the jumper cables.

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Removing the jumper cables

Remove the jumper cables in the reverse order that they were

connected.

Note: In the illustration, the vehicle on the bottom is used to designate

the assisting (boosting) battery.

1. Remove the jumper cable from

the ground metal surface.

2. Remove the jumper cable on the

negative (-) terminal of the booster

vehicle’s battery.

D4

1

AD

+

3. Remove the jumper cable from

the positive (+) terminal of the

booster vehicle’s battery.

4. Remove the jumper cable from

the positive (+) terminal of the

disabled vehicle’s battery.

+

B2

C3

After the disabled vehicle has been started and the jumper cables

removed, allow it to idle for several minutes so the engine computer can

relearn its idle conditions.

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WRECKER TOWING

If you need to have your vehicle towed, contact a professional towing

service or, if you are a member of a roadside assistance program, your

roadside assistance service provider.

It is recommended that your vehicle be towed with a wheel lift or flatbed

equipment. Do not tow with a slingbelt. Ford Motor Company has not

approved a slingbelt towing procedure.

If the vehicle is towed by other means or incorrectly, vehicle

damage may occur.

If your vehicle is to be towed using wheel lift equipment, the non-lifted

wheels must be placed on a dolly to prevent damage to the vehicle.

Place a rag on top of the hoist cable below the fascia when loading or

unloading a vehicle on a flatbed wrecker to prevent surface damage to

the fascia.

Ford Motor Company produces a towing manual for all authorized tow

truck operators. Have your tow truck operator refer to this manual for

proper hook-up and towing procedures for your vehicle.

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Emergency towing

In case of a roadside emergency with a disabled vehicle (without access

to wheel dollies, car hauling trailer, or flatbed transport vehicle) your

vehicle (regardless of transmission powertrain configuration) can be flat

towed (all wheels on the ground) under the following conditions:

• Vehicle is facing forward so that it is being towed in a forward

direction.

• Place the transmission in N (Neutral). Refer to Brake-shift interlock

in the Driving chapter for specific instructions if you cannot move the

gear shift lever into N (Neutral).

• Maximum speed is not to exceed 35 mph (56 km/h).

• Maximum distance is 50 miles (80 km).

270

2011 Fusion (fsn)

Owners Guide, 3rd Printing

USA (fus)

Roadside Emergencies for Your Ford Fusion 4 Door First Generation (2006-2012)

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