Customer Assistance
Helm, Incorporated can also be reached
by their website:
If NHTSA receives similar
complaints, it may open an
investigation, and if it finds that a
safety defect exists in a group of
vehicles, it may order a recall and
remedy campaign. However,
NHTSA cannot become involved
in individual problems between
you, your dealer, or Ford Motor
Company.
(Items in this catalog may be purchased
by credit card, check or money order.)
Obtaining a French Owner’s
Manual
French Owner’s Manual can be obtained
from your authorized dealer or by
contacting Helm, Incorporated using the
contact information listed previously in this
section.
To contact NHTSA, you may call
the Vehicle Safety Hotline
toll-free at 1-888-327-4236 (TTY:
1-800-424-9153); go to
to:
REPORTINGSAFETYDEFECTS
(U.S. ONLY)
Administrator
1200 New Jersey Avenue,
Southeast
E142557
Washington, D.C. 20590
If you believe that your vehicle has
a defect which could cause a
crash or could cause injury or
death, you should immediately
inform the National Highway
Traffic Safety Administration
(NHTSA) in addition to notifying
Ford Motor Company.
You can also obtain other
information about motor vehicle
safety from
REPORTINGSAFETYDEFECTS
(CANADA ONLY)
If you believe that your vehicle has a defect
which could cause a crash or could cause
injury or death, you should immediately
inform Transport Canada and Ford of
Canada.
200
2017 Focus (CDH) Canada/United States of America, HM5J 19A321 AA enUSA, Edition date: 201608, Second Printing
English 