2014-2022 Ford Mondeo 4 Door Voice control User Manual
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USER MANUALS FOR EVERY MAKE & MODEL

Voice control for Your Ford Mondeo 4 Door Fifth Generation (2014-2022)

Voice control  
Do not try to give any commands until the  
PRINCIPLE OF OPERATION  
beep tone has been heard. The voice  
control system will repeat each spoken  
command back to you.  
CAUTION  
Using the system with the engine off  
If you are not sure how to continue say  
"HELP" for assistance or "CANCEL" if you  
do not wish to continue.  
The "HELP" function provides only a  
subset of the available voice commands.  
Detailed explanations of all possible voice  
commands can be found on the following  
pages.  
will drain the battery.  
Voice recognition enables operation of the  
system without the need to divert your  
attention from the road ahead in order to  
change settings, or receive feedback from  
the system.  
Whenever you issue one of the defined  
commands with the system active, the  
voice recognition system converts your  
command into a control signal for the  
system. Your inputs take the form of  
dialogues or commands. You are guided  
through these dialogues by  
Voice commands  
All voice commands should be given using  
a natural speaking voice, as if speaking to  
a passenger or on the phone. Your voice  
level should be dependant on the  
surrounding noise level inside or outside  
the vehicle but do not shout.  
announcements or questions.  
Please familiarize yourself with the  
functions of the system before using voice  
recognition.  
USING VOICE CONTROL  
System operation  
Supported commands  
The voice control system allows you to  
The order and content of the voice controls  
are given in the following lists. The tables  
show the sequence of user voice  
commands and system responses for each  
available function.  
control the following vehicle functions:  
•
•
•
•
•
•
•
Bluetooth phone  
radio  
CD Player/CD Changer  
external device (USB)  
external device (iPod)  
automatic climate control  
<> indicates a number or stored name tag  
to be inserted by the user.  
Short cuts  
There are a number of voice command  
short cuts available, which allow you to  
control some vehicle features without  
having to follow the complete command  
menu. These are:  
navigation system - refer to separate  
navigation handbook.  
System response  
As you work through a voice session the  
system will prompt you with a beep tone  
each time the system is ready to proceed.  
•
Phone: CALL or DIAL NAME, DIAL  
NUMBER, and REDIAL.  
•
Phone: CALL FIRST NAME, LAST NAME  
at LOCATION. Example: Call Fred  
Bloggs at home.  
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Voice control  
•
•
CD player or CD changer: DISC and  
Name tag  
TRACK.  
The name tag functionality can support  
the phone, audio and navigation features  
by using the "STORE NAME" function. You  
can assign name tags to items such as  
favorite radio stations and personal phone  
contacts. See Audio unit commands  
(page 282). See Telephone commands  
(page 291). See Navigation system  
commands (page 296).  
Automatic climate control:  
TEMPERATURE, AUTO MODE,  
DEFROSTING ON, DEMISTING ON,  
DEFROSTING OFF and DEMISTING  
OFF.  
•
•
Radio: TUNE NAME.  
External device (USB, iPod and SD  
card): TRACK.  
•
Store up to 20 name tags per function.  
Start communicating with the system  
•
The average recording time for each  
name tag is approximately 2-3  
seconds.  
Before you can start talking to the system  
you first have to press the VOICE or MODE  
button for each operation and wait until  
the system answers with a beep. See  
(page 281).  
AUDIO UNIT COMMANDS  
CD Player  
Press the button again to cancel the voice  
session.  
You can control playback directly by voice  
control.  
Overview  
The overview below shows the available  
voice commands. The following lists will  
give further information about the  
complete command menu in selected  
examples.  
"CD PLAYER"  
"HELP"  
"PLAY"  
"TRACK"*  
"SHUFFLE ALL"  
"SHUFFLE FOLDER"**  
"SHUFFLE OFF"  
"REPEAT FOLDER"**  
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Voice control  
"CD PLAYER"  
"REPEAT TRACK"  
"REPEAT OFF"  
* Can be used as a shortcut.  
** Only available if the CD contains audio data files like MP3 or WMA.  
Track  
You can choose a track on your CD directly.  
Steps  
User says  
System answer  
"CD PLAYER"  
1
"CD PLAYER"  
"TRACK"*  
2
"TRACK NUMBER PLEASE"  
"<a number between 1 and 99>"**  
3
"TRACK <number>"  
* Can be used as a shortcut.  
** Additionally, numbers can be spoken as up to four single digits (for example "2", "4",  
"5" for track 245)  
Shuffle all  
To set random playback.  
Steps  
User says  
System answer  
1
"CD PLAYER"  
"SHUFFLE ALL"  
"CD PLAYER"  
2
CD Changer  
Overview  
The overview below shows the available  
voice commands. The following lists will  
give further information about the  
complete command menu in selected  
examples.  
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Voice control  
"CD CHANGER"  
"HELP"  
"PLAY"  
"DISC"*  
"TRACK"*  
"SHUFFLE ALL"  
"SHUFFLE CD"  
"SHUFFLE FOLDER"**  
"SHUFFLE OFF"  
"REPEAT CD"  
"REPEAT FOLDER"**  
"REPEAT TRACK"  
"REPEAT OFF"  
* Can be used as a shortcut.  
** Only available if the CD contains audio data files like MP3 or WMA.  
Disc  
If you have a CD changer you can choose  
the disc number.  
Steps  
User says  
System answer  
"CD CHANGER"  
1
"CD CHANGER"  
"DISC"*  
2
"DISC NUMBER PLEASE"  
3
"<a number between 1 and 6>"  
"DISC <number>"  
* Can be used as a shortcut.  
Track  
You can choose a track on your CD directly.  
284  
Mondeo (CA2) Vehicles Built From: 25-11-2013, Vehicles Built Up To: 31-12-2014, CG3536en enGBR, Edition date: 11/2013  
Voice control  
Steps  
User says  
System answer  
"CD CHANGER"  
1
"CD CHANGER"  
"TRACK"*  
2
"TRACK NUMBER PLEASE"  
"<a number between 1 and 99>"**  
3
"TRACK <number>"  
* Can be used as a shortcut.  
** Additionally, numbers can be spoken as up to four single digits (for example "2", "4",  
"5" for track 245)  
Shuffle CD  
To set random playback within the CD  
contents.  
Steps  
User says  
System answer  
1
"CD CHANGER"  
"SHUFFLE CD"  
"CD CHANGER"  
2
Overview  
Radio  
The overview below shows the available  
voice commands. The following lists will  
give further information about the  
complete command menu.  
The radio voice commands support the  
functionality of the radio and allow you to  
tune radio stations by voice control.  
"RADIO"  
"HELP"  
"AM"  
"FM"  
"TUNE NAME"*  
"DELETE NAME"  
"DELETE DIRECTORY"  
"PLAY DIRECTORY"  
285  
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Voice control  
"RADIO"  
"STORE NAME"  
"PLAY"  
* Can be used as a shortcut.  
Tune frequency  
This function allows you to tune your radio  
by voice commands.  
Steps  
User says  
"RADIO"  
"AM"  
System answer  
"RADIO"  
1
2
"AM FREQUENCY PLEASE"  
"FM FREQUENCY PLEASE"  
"TUNE <frequency>"  
"FM"  
"<frequency>"*  
3
* The frequency may be entered in a variety of ways. Refer below for representative  
examples.  
•
•
•
•
•
"Five thirty one" (531)  
"Nine hundred" (900)  
"Fourteen forty" (1440)  
"Fifteen zero three" (1503)  
"Ten eighty" (1080)  
FM band: 87.5 - 108.0 in increments of 0.1  
•
•
•
•
•
"Eighty nine point nine" (89.9)  
"Ninety" (90.0)  
"One hundred point five" (100.5)  
"One zero one point one" (101.1)  
"One zero eight" (108.0)  
Store name  
AM/MW band: 531 - 1602 in increments of  
If you have tuned a radio station, you can  
9
store it with a name in the directory.  
AM/LW band: 153 - 281 in increments of 1  
Steps  
User says  
"RADIO"  
System answer  
1
"RADIO"  
2
"STORE NAME"  
"STORE NAME"  
"NAME PLEASE"  
3
4
"<name>"  
"<name>"  
"REPEAT NAME PLEASE"  
"STORING NAME"  
286  
Mondeo (CA2) Vehicles Built From: 25-11-2013, Vehicles Built Up To: 31-12-2014, CG3536en enGBR, Edition date: 11/2013  
Voice control  
Steps  
User says  
System answer  
"<name> STORED"  
Tune name  
This function allows you to call up a stored  
radio station.  
Steps  
User says  
System answer  
"RADIO"  
1
"RADIO"  
"TUNE NAME"*  
"<name>"  
2
"NAME PLEASE"  
3
"TUNE <name>"  
* Can be used as a shortcut.  
Delete name  
This function allows you to delete a stored  
radio station.  
Steps  
User says  
"RADIO"  
System answer  
"RADIO"  
1
2
3
"DELETE NAME"  
"<name>"  
"NAME PLEASE"  
"DELETE <name>"  
"CONFIRM YES OR NO"  
4
"YES"  
"NO"  
"DELETED"  
"COMMAND CANCELLED"  
Play directory  
This function allows you to let the system  
tell you all of the stored radio stations.  
Steps  
User says  
"RADIO"  
System answer  
"RADIO"  
1
2
"PLAY DIRECTORY"  
"PLAY <DIRECTORY>"  
287  
Mondeo (CA2) Vehicles Built From: 25-11-2013, Vehicles Built Up To: 31-12-2014, CG3536en enGBR, Edition date: 11/2013  
Voice control  
Delete directory  
This function allows you to delete all  
stored radio stations at once.  
Steps  
User says  
"RADIO"  
System answer  
1
"RADIO"  
2
"DELETE DIRECTORY"  
"DELETE DIRECTORY"  
"CONFIRM YES OR NO"  
3
"YES"  
"NO"  
"RADIO DIRECTORY DELETED"  
"COMMAND CANCELLED"  
Play  
This function switches the audio source to  
the radio mode.  
Steps  
User says  
"RADIO"  
"PLAY"  
System answer  
1
"RADIO"  
2
Auxiliary input  
This function allows you to switch the  
audio source to the attached auxiliary input  
device.  
Steps  
User says  
"EXTERNAL DEVICE"  
"LINE IN"  
System answer  
"EXTERNAL DEVICE"  
"LINE IN"  
1
2
Overview  
External devices - USB  
The overview below shows the available  
voice commands. The following lists will  
give further information about the  
complete command menu in selected  
examples.  
These voice commands support the  
functionality of an external USB device  
which may be connected to the audio unit.  
288  
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Voice control  
"EXTERNAL DEVICE", "USB"  
"HELP"  
"PLAY"  
"TRACK"*  
"PLAYLIST"**  
"FOLDER"**  
"SHUFFLE ALL"  
"SHUFFLE FOLDER"  
"SHUFFLE PLAYLIST"  
"SHUFFLE OFF"  
"REPEAT TRACK"  
"REPEAT FOLDER"  
"REPEAT OFF"  
* Can be used as a shortcut.  
** Playlists and folders activated by voice control must be assigned special filenames.  
See General Information (page 299).  
USB play  
This function allows you to switch the  
audio source to the attached USB device.  
Steps  
User says  
"EXTERNAL DEVICE"  
"USB"  
System answer  
"EXTERNAL DEVICE"  
"USB"  
1
2
3
"PLAY"  
USB Track  
You can choose a track on your USB device  
directly.  
289  
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Voice control  
Steps  
User says  
System answer  
"EXTERNAL DEVICE"  
"USB"  
1
"EXTERNAL DEVICE"  
"USB"  
2
3
4
"TRACK"  
"TRACK NUMBER PLEASE"  
"TRACK <number>"  
"<a number between 1 and 99>"**  
* Additionally, numbers can be spoken as up to four single digits (for example "2", "4",  
"5" for track 245)  
Overview  
External devices - iPod  
The overview below shows the available  
These voice commands support the  
voice commands. The following lists will  
functionality of an iPod which may be  
give further information about the  
connected to the audio unit.  
complete command menu in selected  
examples.  
"EXTERNAL DEVICE", "IPOD"  
"HELP"  
"PLAY"  
"TRACK"*  
"PLAYLIST"**  
"SHUFFLE ALL"  
"SHUFFLE PLAYLIST"  
"SHUFFLE OFF"  
"REPEAT TRACK"  
"REPEAT OFF"  
* Can be used as a shortcut.  
** Playlists activated by voice control must be assigned special filenames. See General  
Information (page 299).  
iPod Track  
You can choose a track off the all titles list  
of your iPod directly.  
290  
Mondeo (CA2) Vehicles Built From: 25-11-2013, Vehicles Built Up To: 31-12-2014, CG3536en enGBR, Edition date: 11/2013  
Voice control  
Steps  
User says  
System answer  
"EXTERNAL DEVICE"  
"IPOD"  
1
"EXTERNAL DEVICE"  
"IPOD"  
2
3
"TRACK"*  
"TRACK NUMBER PLEASE"  
"<a number between 1 and 99>"**  
4
"TRACK <number>"  
* Can be used as a shortcut.  
** Additionally, numbers can be spoken as up to five single digits (for example "5", "2",  
"4", "5", "3" for track 52453), to a limit of 65535.  
iPod playlist  
You can choose a playlist from your iPod  
directly.  
Steps  
User says  
"EXTERNAL DEVICE"  
"IPOD"  
System answer  
"EXTERNAL DEVICE"  
"IPOD"  
1
2
3
"PLAYLIST"**  
"PLAYLIST NUMBER PLEASE"  
4
"<a number between 1 and 10>"  
"PLAYLIST <number>"  
* Playlists activated by voice control must be assigned special filenames. See General  
Information (page 299).  
Overview  
TELEPHONE COMMANDS  
Phone  
Your phone system allows you to create  
an additional phonebook. The stored  
entries can be dialed by voice control.  
Phone numbers stored by using voice  
control are stored on the vehicle system  
and not in your phone.  
The overview below shows the available  
voice commands. The following lists will  
give further information about the  
complete command menu in selected  
examples.  
291  
Mondeo (CA2) Vehicles Built From: 25-11-2013, Vehicles Built Up To: 31-12-2014, CG3536en enGBR, Edition date: 11/2013  
Voice control  
"PHONE"  
"HELP"  
"MOBILE NAME"*  
"DIAL NUMBER"*  
"DIAL NAME"*  
"DELETE NAME"  
"DELETE DIRECTORY"  
"PLAY DIRECTORY"  
"STORE NAME"  
"REDIAL"*  
"ACCEPT CALLS"  
"REJECT CALLS"  
* Can be used as a shortcut.  
Phone functions  
Dial number  
Phone numbers can be dialed after giving  
the name tag voice command.  
Steps  
User says  
System answer  
"PHONE"  
1
"PHONE"  
"DIAL NUMBER"*  
2
"NUMBER PLEASE"  
3
4
"<phone number>"  
"<phone number>  
CONTINUE?"  
"DIAL"  
"DIALLING"  
"CORRECTION"  
"<repeat last part of number>  
CONTINUE?"  
* Can be used as a shortcut.  
292  
Mondeo (CA2) Vehicles Built From: 25-11-2013, Vehicles Built Up To: 31-12-2014, CG3536en enGBR, Edition date: 11/2013  
Voice control  
Dial name  
Phone numbers can be dialed after giving  
the name tag voice command.  
Steps  
User says  
System answer  
"PHONE"  
1
"PHONE"  
"DIAL NAME"*  
"<name>"  
2
"NAME PLEASE"  
3
4
"DIAL <name>"  
"CONFIRM YES OR NO"  
"YES"  
"NO"  
"DIALLING"  
"COMMAND CANCELLED"  
* Can be used as a shortcut.  
Redial  
This function allows you to redial the last  
dialed phone number.  
Steps  
User says  
System answer  
1
"PHONE"  
"PHONE"  
"REDIAL"*  
2
"REDIAL"  
"CONFIRM YES OR NO"  
3
"YES"  
"NO"  
"DIALLING"  
"COMMAND CANCELLED"  
* Can be used as a shortcut.  
Mobile name  
This function allows you to access phone  
numbers stored with a name tag in your  
mobile phone.  
Steps  
User says  
System answer  
1
"PHONE"  
"PHONE"  
"MOBILE NAME"*  
2
"MOBILE NAME" "<phone  
dependent dialogue>"  
* Can be used as a shortcut.  
293  
Mondeo (CA2) Vehicles Built From: 25-11-2013, Vehicles Built Up To: 31-12-2014, CG3536en enGBR, Edition date: 11/2013  
Voice control  
DTMF (Tone dialling)  
Note: DTMF can only be used during an  
ongoing call. Operate the VOICE button and  
wait for the system prompt.  
This function transfers spoken numbers  
into DTMF tones. For example, to make a  
remote enquiry to your home answering  
machine or to enter a PIN number etc.  
Can only be used with vehicles installed with  
a dedicated VOICE button.  
Steps  
User says  
System answer  
1
"NUMBER PLEASE"  
2
"<numbers 1 to 9, zero, hash, star>"  
Create a phonebook  
Store name  
New entries can be stored with the  
"STORE NAME" command. This feature  
can be used to dial a number by calling up  
the name instead of the full phone number.  
Steps  
User says  
"PHONE"  
System answer  
1
"PHONE"  
2
"STORE NAME"  
"STORE NAME"  
"NAME PLEASE"  
3
4
"<name>"  
"<name>"  
"REPEAT NAME PLEASE"  
"STORING NAME"  
"<name> STORED"  
"NUMBER PLEASE"  
5
6
"<phone number>"  
"STORE"  
"<phone number>"  
"STORING NUMBER"  
"<phone number>"  
"NUMBER STORED"  
Delete name  
Stored names can also be deleted from  
the directory.  
294  
Mondeo (CA2) Vehicles Built From: 25-11-2013, Vehicles Built Up To: 31-12-2014, CG3536en enGBR, Edition date: 11/2013  
Voice control  
Steps  
User says  
System answer  
"PHONE"  
1
"PHONE"  
"DELETE NAME"  
"<name>"  
2
3
"NAME PLEASE"  
"DELETE <name>"  
"CONFIRM YES OR NO"  
4
"YES"  
"NO"  
"<name> DELETED"  
"COMMAND CANCELLED"  
Play directory  
Use this function to let the system tell you  
all stored entries.  
Steps  
User says  
"PHONE"  
System answer  
"PHONE"  
1
2
"PLAY DIRECTORY"  
"PLAY DIRECTORY"  
Delete directory  
This function allows you to delete all  
entries in one go.  
Steps  
User says  
"PHONE"  
System answer  
1
"PHONE"  
2
"DELETE DIRECTORY"  
"DELETE DIRECTORY"  
"CONFIRM YES OR NO"  
3
"YES"  
"NO"  
"DIRECTORY DELETED"  
"COMMAND CANCELLED"  
Main settings  
Reject calls  
Calls can be set to be automatically  
rejected using voice control.  
295  
Mondeo (CA2) Vehicles Built From: 25-11-2013, Vehicles Built Up To: 31-12-2014, CG3536en enGBR, Edition date: 11/2013  
Voice control  
Steps  
User says  
System answer  
"PHONE"  
1
"PHONE"  
2
"REJECT CALLS"  
"REJECT CALLS"  
"ACCEPT CALLS"  
"ACCEPT CALLS"*  
* use this command to turn the reject mode off  
Overview  
NAVIGATION SYSTEM  
COMMANDS  
The overview below shows the available  
voice commands. The following lists will  
give further information about the  
complete command menu in selected  
examples.  
Please refer to your separate Navigation  
manual for details of the command menus.  
CLIMATE CONTROL  
COMMANDS  
Climate  
The climate voice commands supports the  
functionality of the fan speed, temperature  
and mode settings. Not all functions are  
available on all vehicles.  
"CLIMATE"  
"HELP"  
"FAN"*  
"DEFROSTING/DEMISTING ON"*  
"DEFROSTING/DEMISTING OFF"*  
"TEMPERATURE"*  
"AUTO MODE"*  
* Can be used as a shortcut. On vehicles fitted with an English language module the "FAN"  
shortcut is not available.  
296  
Mondeo (CA2) Vehicles Built From: 25-11-2013, Vehicles Built Up To: 31-12-2014, CG3536en enGBR, Edition date: 11/2013  

Related Topics

Principle of Operation Using voice control Audio unit commands Telephone commands Navigation system commands Climate control commands

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