Get Features -> Emergency Call (eCall)* Guide for Honda Jazz 4 Door Fourth Generation (2021-2026)

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Features

Emergency Call (eCall)

Automatic emergency call

If your vehicle is involved in a collision, the

vehicle will attempt to connect to a Public

Safety Answering Point (PSAP) operator. Once

a connection is established, various

information about the vehicle will be sent to a

PSAP operator with whom you will be able to

speak. This information includes:

• Vehicle identification number (VIN)

• Type of vehicle (passenger vehicle or light-weight commercial vehicle)

• Type of energy stored for vehicle propulsion (gasoline/diesel/CNG/LPG/electricity/

hydrogen)

• Last three locations of the vehicle

• Direction of travel

• Triggering mode (automatic or manual)

• Timestamp

When an emergency call is initiated, the vehicle speakers are disabled so that you

can hear the operator.

When the power mode is set to ON, the eCall indicator lights up in green for 1

second, then in red for 1 second.

1Emergency Call (eCall)

Your vehicle is equipped with the 112-based eCall

service system.

The 112-based eCall service is a public service of

general interest and is accessible free of charge.

The 112-based eCall in-vehicle system is activated

when the power mode is set to ON. In the event of a

collision, the system will determine the degree of the

impact based on information collected from the on-

board sensors and, depending on the severity of the

collision, will initiate the emergency call.

The 112-based eCall in-vehicle system can also be

triggered manually, if needed.

2 Manual emergency call P. 342

Any processing of personal data through the 112-

based eCall in-vehicle system shall comply with the

personal data protection rules provided for in

Directives 95/46/EC (replaced by 2016/679/EC) and

2002/58/EC, and in particular, shall be based on the

necessity to protect the vital interests of the

individuals in accordance with Article 7(d) of Directive

95/46/EC (replaced by 2016/679/EC).

Processing of such data is strictly limited to the

purpose of for which the single European emergency

number 112 is designated.

eCall Indicator

* Not available on all models

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341

uuEmergency Call (eCall)

uAutomatic emergency call

Features

If the eCall system is working properly, the indicator will light up in green.

• Green: eCall system is ready.

• Blinking in green: eCall system is connected and making an eCall to a PSAP

operator.

• Repeating a pattern of short flashes of the red light: The eCall system has failed

to connect to an operator. The eCall indicator will continue this pattern for 5

seconds, then it will light up in green.

• Repeating a pattern of short flashes of the red light: The eCall system has failed

to connect to an operator. The eCall indicator will continue this pattern for 30

seconds, then it will light up in green.

If the 112-based eCall system is disabled in the event of a critical system failure, the

following warning will be given to the occupants of the vehicle:

• Red or blacked out: A problem with the eCall system has occurred. If the indicator

stays red or blacked out even after you have restarted the vehicle, have the system

check by a dealer.

• Blinking in red: The level of the backup battery is too low. While the power is in

ON, the battery undergoes recharging. Once the battery has been recharged to a

certain level, the eCall indicator lights up in green.

Except Turkish models

Turkish models

1Emergency Call (eCall)

Recipients of data processed by the 112-based eCall

in-vehicle system are the relevant public safety

answering points designated by the respective public

authorities of the country in which they are located

and are the first to receive and for which the single

European emergency number 112 is designated.

Your vehicle may NOT be able to connect to a PSAP

operator if:

• both the 12V battery and backup battery are too

low.

• your vehicle is in an area without adequate cellular

coverage (including when the 2G/3G network is

out of service).

• There is a problem with the eCall system itself or its

peripheral equipment such as the microphone or

speakers.

* Not available on all models

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342

uuEmergency Call (eCall)

uManual emergency call

Features

Manual emergency call

If you need to make an emergency call, you

can establish a connection manually: Press the

SOS button and hold it for more than 0.5

seconds.

To cancel a call, press the SOS cancel button

for more than 0.5 seconds, before 5 seconds

has elapsed since the SOS button was

pressed.

The SOS button is protected by a cover. Open the cover to gain access.

When an emergency call is initiated, the vehicle speakers are disabled so that you

can hear the operator.

1Manual emergency call

Do NOT press the button while you are driving. If you

need to contact an operator, park the vehicle in a

safe place before you make a call.

If the eCall system at first fails to connect to a PSAP

operator, it will try again until a connection is

established. However, if 2 minutes have elapsed since

the first try was attempted, the system will no longer

attempt to establish a connection.

The SOS cancel button does not cancel a call once

the system is connected to an operator.

Microphone

SOS Cancel Button

Cover

SOS Button

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Continued

343

uuEmergency Call (eCall)

uManual emergency call

Features

Name of Importer: Mayer’s Cars and Trucks Co. Ltd.

Importer’s Address: 17 Yitzhak Sadeh St. Tel Aviv 677775, Israel

The backup battery is designed to operate for at least 3 years, after which it may need to be

replaced. The backup battery is not available for direct purchase. For replacement, visit a dealer.

CAUTION

Risk of explosion if the battery is replaced by an incorrect type.

Replace battery with the same type.

CAUTION

Risk of explosion or the leakage of flammable liquid or gas.

Do not use in/store in/bring into environment of extremely high temperature or

extremely low pressure due to the very high altitude.

Do not attempt to burn, crush, or cut used battery.

Manufacturer information for the backup battery: DENSO CORPORATION

Trade name: DENSO

Postal address: 1-1, Showa-cho, Kariya-shi, Aichi-ken, 448-8661, Japan

1Emergency Call (eCall)

Data privacy

The 112-based eCall in-vehicle system is designed to

ensure that:

• Data contained in the system memory is not

available outside the system before an eCall is

triggered.

• It is not traceable or subject to any constant

tracking during its normal operation status.

• Data in the internal memory of the system is

automatically and continuously removed.

For the system to function normally, the vehicle

location data is constantly overwritten in the internal

memory of the system so that the last three locations

of the vehicle are kept up-to-date.

The log of activity data in the 112-based eCall in-

vehicle system is kept for no longer than necessary

for attaining the purpose of handling the emergency

eCall and in any case not beyond 13 hours from the

moment an emergency eCall was initiated.

Israeli models

■

Emergency Call (eCall) Unit Backup Battery Information

* Not available on all models

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uuEmergency Call (eCall)

uManual emergency call

344

Features

1Emergency Call (eCall)

Owner’s rights

The data subject (the vehicle’s owner) has a right of

access to data and as appropriate to request the

rectification, erasure or blocking of data, concerning

him or her, the processing of which does not comply

with the provisions of Directive 95/46/EC (replaced by

2016/679/EC).

Any third parties to whom the data have been

disclosed have to be notified of such rectification,

erasure or blocking carried out in compliance with

this Directive, unless it proves impossible or involves a

disproportionate effort.

The data subject has a right to complain to the

competent data protection authority if he or she

considers that his or her rights have been infringed as

a result of the processing of his or her personal data.

Honda eCall Service Information:

If you have any questions about eCall, contact the

office relevant to the country in which you reside. See

the service book or your local Honda website for a list

of offices.

* Not available on all models

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Features -> Emergency Call (eCall)* for Your Honda Jazz 4 Door Fourth Generation (2021-2026)

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