2011-2016 Kia Rio 4 Door What to do in an emergency -> Towing User Manual
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What to do in an emergency -> Towing for Your Kia Rio 4 Door Third Generation (2011-2016)

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What to do in an emergency
TOWING
Towing service
If emergency towing is necessary,
we recommend having it done by an
authorized Kia dealer or a commer-
cial tow-truck service. Proper lifting
and towing procedures are neces-
sary to prevent damage to the vehi-
cle. The use of wheel dollies or
flatbed is recommended.
For trailer towing guidelines informa-
tion, refer to “Trailer towing” in sec-
tion 5.
It is acceptable to tow the vehicle
with the rear wheels on the ground
(without dollies) and the front wheels
off the ground.
If any of the loaded wheels or sus-
pension components are damaged
or the vehicle is being towed with the
front wheels on the ground, use a
towing dolly under the front wheels.
When being towed by a commercial
tow truck and wheel dollies are not
used, the front of the vehicle should
always be lifted, not the rear.
CAUTION - Towing
• Do not tow the vehicle back-
wards with the front wheels on
the ground as this may cause
damage to the vehicle.
• Do not tow with sling-type
equipment. Use wheel lift or
flatbed equipment.
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A
B
dolly
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What to do in an emergency
306
When towing your vehicle in an
emergency without wheel dollies :
1. Set the ignition switch in the ACC
position.
2. Place the transaxle shift lever in N
(Neutral).
3. Release the parking brake.
Removable towing hook (front)
(if equipped)
1.Remove the towing hook from the
tool case.
2.Remove the hole cover pressing
the lower part of the cover on the
front bumper.
3.Install the towing hook by turning it
clockwise into the hole until it is
fully secured.
4.Remove the towing hook and
install the cover after use.
CAUTION - Towing gear
position
Always place the transaxle shift
lever in N (Neutral) when towing
your vehicle. Failure to place the
transaxle shift lever in N
(Neutral) may cause internal
damage to the transaxle.
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■ 4 door
■ 5 door
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What to do in an emergency
Emergency towing
If towing is necessary, we recom-
mend you have it done by an
authorized Kia dealer or a com-
mercial tow truck service.
If towing service is not available in an
emergency, your vehicle may be
temporarily towed using a cable or
chain secured to the emergency tow-
ing hook under the front (or rear) of
the vehicle. Use extreme caution
when towing the vehicle. A driver
must be in the vehicle to steer it and
operate the brakes.
Towing in this manner may be done
only on hard-surfaced roads for a
short distance and at low speeds.
Also, the wheels, axles, power train,
steering and brakes must all be in
good condition.
• Do not use the towing hooks to pull
a vehicle out of mud, sand or other
conditions from which the vehicle
cannot be driven out under its own
power.
• Avoid towing a vehicle heavier than
the vehicle doing the towing.
• The drivers of both vehicles should
communicate with each other fre-
quently.
• Attach a towing strap to the towing
hook.
• Using a portion of the vehicle other
than the tow hooks for towing may
damage the body of your vehicle.
• Use only a cable or chain specifi-
cally intended for use in towing
vehicles. Securely fasten the cable
or chain to the towing hook provid-
ed.
• Before emergency towing, check
that the hook is not broken or dam-
aged.
• Fasten the towing cable or chain
securely to the hook.
• Do not jerk the hook. Apply it
steadily with even force.
• To avoid damaging the hook, do
not pull from the side or at a verti-
cal angle. Always pull straight
ahead.
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Front
Rear
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• Use a towing strap less than 16 feet
(5 m) long. Attach a white or red
cloth (about 12 inches (30 cm)
wide) in the middle of the strap for
easy visibility.
• Drive carefully so that the towing
strap is not loosened during tow-
ing.
Emergency towing precautions
• Turn the ignition switch to ACC so
the steering wheel isn’t locked.
• Place the transaxle shift lever in N
(Neutral).
• Release the parking brake.
• Press the brake pedal with more
force than normal since you will
have reduced brake performance.
• More steering effort will be
required because the power steer-
ing system will be disabled.
• If you are driving down a long hill,
the brakes may overheat and brake
performance will be reduced. Stop
often and let the brakes cool off.
If the car is being towed with all four
wheels on the ground, it can be
towed only from the front. Be sure
that the transmission is in neutral. Be
sure the steering is unlocked by plac-
ing the ignition switch in the ACC
position. A driver must be in the
towed vehicle to operate the steering
and brakes.
CAUTION - Automatic
transaxle
• To avoid serious damage to
the automatic transmission,
limit the vehicle speed to 15
km/h (10 mph) and drive less
than 1.5 km (1 mile) when tow-
ing.
• Before towing, check for an
automatic transmission fluid
leak under your vehicle. If the
automatic transmission fluid
is leaking, a flatbed equipment
or towing dolly must be used.
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What to do in an emergency

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