Get What to do in an emergency -> Towing Guide for Kia Rio 4 Door Third Generation (2017-2023)

What to do in an emergency

TOWING

It is acceptable to tow the vehicle

with the rear wheels on the ground

(without dollies) and the front wheels

off the ground.

Towing service

If any of the loaded wheels or sus-

pension components are damaged

or the vehicle is being towed with the

front wheels on the ground, use a

towing dolly under the front wheels.

HXD02

When being towed by a commercial

tow truck and wheel dollies are not

used, the front of the vehicle should

always be lifted, not the rear.

dolly

WARNING - Side and cur-

tain air bag

OMC045012

If your vehicle is equipped with

side and curtain air bags, set

the ignition switch to the LOCK

or ACC position when the vehi-

cle is being towed.The side and

curtain air bag may deploy

when the ignition is in the ON

position and the rollover sensor

detects a rollover situation.

HXD03

If emergency towing is necessary,

we recommend having it done by an

authorized Kia dealer or a commer-

cial tow-truck service. Proper lifting

and towing procedures are neces-

sary to prevent damage to the vehi-

cle. The use of wheel dollies or

flatbed is recommended.

OSC079054N

7 29

What to do in an emergency

When towing your vehicle in an

emergency without wheel dollies :

Removable towing hook (front)

(if equipped)

CAUTION - Towing

• Do not tow the vehicle back-

wards with the front wheels on

the ground as this may cause

damage to the vehicle.

1. Set the ignition switch in the ACC

position.

2. Place the transmission shift lever

in N (Neutral).

• Do not tow with sling-type

equipment. Use wheel lift or

flatbed equipment.

3. Release the parking brake.

CAUTION - Towing gear

position

• Do not tow the vehicle with 4

wheels on the ground (such

as dinghy towing behind a

motorhome or other motor

vehicle) as this can seriously

Always place the transmission

shift lever in N (Neutral) when

towing your vehicle. Failure to

place the transmission shift

lever in N (Neutral) may cause

internal damage to the trans-

mission.

OSC067008N

damage

Variable Transmission.

the

Intelligent

1. Remove the towing hook from the

tool case located in the trunk/lift-

gate.

2. Remove the hole cover pressing

the lower part of the cover on the

front bumper.

3. Install the towing hook by turning it

clockwise into the hole until it is

fully secured.

4. Remove the towing hook and

install the cover after use.

7 30

What to do in an emergency

If towing is necessary, we recom- • The drivers of both vehicles should

Emergency towing

mend you have it done by an

authorized Kia dealer or a com-

mercial tow truck service.

communicate with each other fre-

quently.

• Front

• Attach a towing strap to the towing

hook.

If towing service is not available in an

emergency, your vehicle may be

temporarily towed using a cable or

chain secured to the emergency tow-

ing hook under the front (or rear) of

the vehicle. Use extreme caution

when towing the vehicle. A driver

must be in the vehicle to steer it and

operate the brakes.

• Using a portion of the vehicle other

than the tow hooks for towing may

damage the body of your vehicle.

• Use only a cable or chain specifical-

ly intended for use in towing vehi-

cles. Securely fasten the cable or

chain to the towing hook provided.

OSC067009N

• Rear (4 Door)

• Accelerate or decelerate the vehicle

in a slow and gradual manner while

maintaining tension on the tow rope

or chain to start or drive the vehicle,

otherwise tow hooks and the vehi-

cle may be damaged.

Towing in this manner may be done

only on hard-surfaced roads for a

short distance and at low speeds.

Also, the wheels, axles, power train,

steering and brakes must all be in

good condition.

• Before emergency towing, check

that the hook is broken or dam-

aged.

OSC067010N

• Do not use the towing hooks to pull

a vehicle out of mud, sand or other

conditions from which the vehicle

cannot be driven out under its own

power.

• Rear (5 Door)

• Fasten the towing cable or chain

securely to the hook.

• Do not jerk the hook. Apply it

steadily with even force.

• Avoid towing a vehicle heavier than

the vehicle doing the towing.

• To avoid damaging the hook, do not

pull from the side or at a vertical

angle. Always pull straight ahead.

OYB066017

7 31

What to do in an emergency

CAUTION

WARNING - Emergency

Towing Precautions

Using a portion of the vehicle

other than the tow hooks for

towing may damage the body of

your vehicle.

Use extreme caution when tow-

ing the vehicle.

• Avoid sudden starts or erratic

driving maneuvers which

would place excessive stress

on the emergency towing hook

and towing cable or chain.The

hook and towing cable or

chain may break and cause

serious injury or damage.

OYB066023

• Use a towing strap less than 16

feet (5 m) long. Attach a white or

red cloth (about 12 inches (30 cm)

wide) in the middle of the strap for

easy visibility.

• If the disabled vehicle is

unable to be moved, do not

forcibly continue the towing.

In this case, contact an

authorized Kia dealer or a

commercial tow truck service

for assistance.

• Drive carefully so that the towing

strap is not loosened during tow-

ing.

• Tow the vehicle as straight

ahead as possible.

• The driver must be in the vehicle

for steering and braking operations

when the vehicle is towed and pas-

sengers other than the driver must

not be allowed to be on board.

• Keep away from the vehicle

during towing.

7 32

What to do in an emergency

Emergency towing precautions

CAUTION - Intelligent vari-

able transmission

• Turn the ignition switch to ACC so

the steering wheel isn’t locked.

• To avoid serious damage to

the intelligent variable trans-

mission, limit the vehicle

speed to 10 mph (15 km/h) and

drive less than 1 mile (1.5

km/h) when towing.

• Place the transmission shift lever in

N (Neutral).

• Release the parking brake.

• Press the brake pedal with more

force than normal since you will

have reduced brake performance.

• Before towing, check for an

intelligent variable transmis-

sion fluid leak under your

vehicle. If the intelligent vari-

able transmission fluid is leak-

ing, a flatbed equipment or

towing dolly must be used.

• More steering effort will be

required because the power steer-

ing system will be disabled.

• If you are driving down a long hill,

the brakes may overheat and brake

performance will be reduced. Stop

often and let the brakes cool off.

• The vehicle should be towed at a

speed of 15 mph (25 km/h) or less

within the distance of 12 miles (20

km).

If the car is being towed with all four

wheels on the ground, it can be

towed only from the front. Be sure

that the transmission is in neutral. Be

sure the steering is unlocked by plac-

ing the ignition switch in the ACC

position. A driver must be in the

towed vehicle to operate the steering

and brakes.

7 33

What to do in an emergency -> Towing for Your Kia Rio 4 Door Third Generation (2017-2023)

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