2013-2016 Mazda Cx-5 SUV Reporting Safety Defects User Manual
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Reporting Safety Defects for Your Mazda Cx-5 SUV First Generation (2013-2016)

Customer Information and Reporting Safety Defects  
Reporting Safety Defects  
Reporting Safety Defects (U.S.A.)  
If you believe that your vehicle has a defect which could cause a crash or could  
cause injury or death, you should immediately inform the National Highway  
Traffic Safety Administration (NHTSA) in addition to notifying Mazda Motor  
Corporation (Your Mazda Importer/Distributor).  
If NHTSA receives similar complaints, it may open an investigation, and if it  
finds that a safety defect exists in a group of vehicles, it may order a recall and  
remedy campaign. However, NHTSA cannot become involved in individual  
problems between you, your dealer, or Mazda Motor Corporation (Your Mazda  
Importer/Distributor).  
To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1-888-  
Administrator, NHTSA, 1200 New Jersey Avenue, SE., Washington, DC,  
20590. You can also obtain other information about motor vehicle safety from  
NOTE  
If you live in the U.S.A., all correspondence to Mazda Motor Corporation should be forwarded to:  
Mazda North American Operations  
7755 Irvine Center Drive  
Irvine, California 92618-2922  
or  
P.O. Box 19734  
Irvine, CA 92623-9734  
Customer Experience Center or toll free at 1 (800) 222-5500  
If you live outside of the U.S.A., please contact the nearest Mazda Distributor shown (page 8-13) in  
this manual.  
8-14  
Customer Information and Reporting Safety Defects  
Reporting Safety Defects  
Reporting Safety Defects (Canada)  
Canadian customers who wish to report a safety-related defect to Transport Canada, Defect  
Investigations and Recalls, may telephone the toll free hotline 1-800-333-0510, or contact  
Transport Canada by mail at: Transport Canada, ASFAD, Place de Ville Tower C, 330  
Sparks Street, Ottawa ON K1A 0N5.  
For additional road safety information, please visit the Road Safety website at:  
8-15  

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