2004-2011 Mercedes A Class 4 Door Operation -> Care User Manual
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Operation -> Care for Your Mercedes A Class 4 Door Second Generation (2004-2011)

OperationCaretime during which the battery is disconnec-Service due date multi-function display shows one of theNotes on careMaintaining the time-dependent servicefollowing messages:schedule:Regular and proper care maintains the valueService A overdue by .. daysof your vehicle.X Note down the service due date displayedService A overdue by .. kmbefore disconnecting the battery.i It is advisable to use Mercedes-Benz careYou will also hear a warning .A qualified specialist workshop, e.g. aX Subtract the battery disconnection periodsScratches, corrosive deposits, areas affectedMercedes-Benz Service Centre, will reset thefrom the service date shown on the displayby corrosion and damage caused by inade-ASSYST PLUS service indicator after the nec-after reconnecting the care cannot always be completelyessary service work has been carried . In such cases, visit a qualified spe-i If you fail to have the service performedcialist workshop immediately, e.g. aFading out the service messageby the specified date, you may be violatingMercedes-Benz Service laws. Your warranty may be inva-Repair damage caused by loose chippingslidated and goodwill settlements may beand remove the following substances , whilst avoiding rubbing too hard:R Soak insect remains with insect removerCalling up the service due dateand rinse off afterwards.R Soak bird droppings with water and rinseUse the buttons on the multi-function steer-off wheel.X Switch on the ignition.R Remove tree resin, oils, fuels and greasesby rubbing gently with a cloth soaked inX Press the è or ÿ button to select thepetroleum ether or lighter display ( Y page 103).X Press reset button 1.R Use silicone remover to remove wax.X Press the j or k button to select theservice information.R Use tar remover to remove tar multi-function display shows the9 symbol and the service due date.192
Operation
Care
time during which the battery is disconnec-
Service due date exceeded
Care
ted.
The multi-function display shows one of the
Notes on care
Maintaining the time-dependent service
following messages:
schedule:
Regular and proper care maintains the value
Service A overdue by .. days
of your vehicle.
X Note down the service due date displayed
Service A overdue by .. km
before disconnecting the battery.
i It is advisable to use Mercedes-Benz care
You will also hear a warning tone.
or
products.
A qualified specialist workshop, e.g. a
X Subtract the battery disconnection periods
Scratches, corrosive deposits, areas affected
Mercedes-Benz Service Centre, will reset the
from the service date shown on the display
by corrosion and damage caused by inade-
ASSYST PLUS service indicator after the nec-
after reconnecting the battery.
quate care cannot always be completely
essary service work has been carried out.
repaired. In such cases, visit a qualified spe-
i If you fail to have the service performed
cialist workshop immediately, e.g. a
Fading out the service message
by the specified date, you may be violating
Mercedes-Benz Service Centre.
applicable laws. Your warranty may be inva-
Repair damage caused by loose chippings
lidated and goodwill settlements may be
and remove the following substances imme-
refused.
diately, whilst avoiding rubbing too hard:
R Soak insect remains with insect remover
Calling up the service due date
and rinse off afterwards.
R Soak bird droppings with water and rinse
Use the buttons on the multi-function steer-
off afterwards.
ing wheel.
X Switch on the ignition.
R Remove tree resin, oils, fuels and greases
by rubbing gently with a cloth soaked in
X Press the è or ÿ button to select the
petroleum ether or lighter fluid.
standard display ( Y page 103).
X Press reset button 1.
R Use silicone remover to remove wax.
X Press the j or k button to select the
service information.
R Use tar remover to remove tar stains.
The multi-function display shows the
9 symbol and the service due date.
192
OperationCareH Environmental noteVehicle care! Make sure that the side windows are com-pletely closed, that the ventilation/heaterDispose of empty packaging, cleaning! Do not park the vehicle for a long periodblower is fully turned off and that the wind-cloths and polishing wads in an environ-of time directly after cleaning, especially ifscreen wiper switch is set to 0. The rainmentally responsible wheels have just been cleaned with asensor may otherwise be activated, trig-wheel cleaner. Wheel cleaners could causegering unintended wiper movements. This! Do not affix to painted surfaces or plasticrapid corrosion of the brake discs andcould cause damage to the :brake pads/linings. After cleaning, parkAfter using an automatic car wash, wipe offthe vehicle when it is at normal operatingR stickerswax and drying agents from the windscreentemperature.R filmsand the wiper blades. This will prevent smearsand reduce wiping noises caused by residueR magnetic platesAutomatic car washon the windscreen.R scented oil bottle or similar itemsYou can wash the vehicle in an automatic carYou could otherwise damage the paint fin-wash from the -pressure cleanersish or plastic.! Do not use a touch-free automatic carG Risk of accidentwash that uses chemical agents to wash! Clean the water drainage channels of theDo not use high-pressure cleaners with cir-the and the rear window at regularcular-jet nozzles (dirt grinders) to cleanintervals. Deposits such as leaves, petalsPreferably use automatic car washes withyour vehicle or ― especially ― the pollen may under certain circumstan-high-pressure jets for , you could damage the tyres andces prevent water from draining away lead-If the vehicle is very dirty, pre-wash it beforecause an to corrosion it in an automatic car wash.! Observe the instructions issued by the! Make sure that the automatic car wash isequipment manufacture
Operation
Care
H Environmental note
Vehicle care
! Make sure that the side windows are com-
pletely closed, that the ventilation/heater
Dispose of empty packaging, cleaning
! Do not park the vehicle for a long period
blower is fully turned off and that the wind-
cloths and polishing wads in an environ-
of time directly after cleaning, especially if
screen wiper switch is set to 0. The rain
mentally responsible manner.
the wheels have just been cleaned with a
sensor may otherwise be activated, trig-
wheel cleaner. Wheel cleaners could cause
gering unintended wiper movements. This
! Do not affix to painted surfaces or plastic
rapid corrosion of the brake discs and
could cause damage to the vehicle.
surfaces:
brake pads/linings. After cleaning, park
After using an automatic car wash, wipe off
the vehicle when it is at normal operating
R stickers
wax and drying agents from the windscreen
temperature.
R films
and the wiper blades. This will prevent smears
and reduce wiping noises caused by residue
R magnetic plates
Automatic car wash
on the windscreen.
R scented oil bottle or similar items
You can wash the vehicle in an automatic car
You could otherwise damage the paint fin-
wash from the beginning.
High-pressure cleaners
ish or plastic.
! Do not use a touch-free automatic car
G Risk of accident
wash that uses chemical agents to wash
! Clean the water drainage channels of the
Do not use high-pressure cleaners with cir-
the vehicle.
windscreen and the rear window at regular
cular-jet nozzles (dirt grinders) to clean
intervals. Deposits such as leaves, petals
Preferably use automatic car washes with
your vehicle or ― especially ― the tyres.
and pollen may under certain circumstan-
high-pressure jets for pre-washing.
Otherwise, you could damage the tyres and
ces prevent water from draining away lead-
If the vehicle is very dirty, pre-wash it before
cause an accident.
ing to corrosion damage.
cleaning it in an automatic car wash.
! Observe the instructions issued by the
! Make sure that the automatic car wash is
equipment manufacturer concerning the
suitable for the size of the vehicle. Fold in
distance to be maintained between the
the exterior mirrors before the vehicle is
nozzle of the high-pressure cleaner and the
washed. There is otherwise a risk of dam-
vehicle (at least 30 cm).
age to the exterior mirrors.
Move the high-pressure cleaner nozzle
Z
around when cleaning your vehicle.
193
OperationCareX Turn the key to position 1 ( Y page 62) inDo not aim directly at any of the following:cleaner. Avoid touching the inside of thethe ignition windscreen and the side windows withR tyreshard objects, e.g. ice scrapers or rings. YouX Set the windscreen wipers to positionR door jointcould otherwise cause damage to the win-I ( Y page 83) on the combination , rear window heating or aerial on theR electrical componentsX Turn the key to position 0 ( Y page 62) orrear it when the wiper arms are vertical.R BatteryR connectorsi Anti-glare film retrofitted to the insides of! Only fold the windscreen wipers awaythe windows could interfere with radio orfrom the windscreen when vertical, other-R lightsmobile phone reception, especially if it iswise you will damage the bonnet.R sealsconductive or metal-coated film. Informa-X Fold the wiper arms away from the wind-R trim elementstion about anti-glare film can be any Mercedes-Benz Service seals or electrical componentsX Wipe the windscreen and wiper blades withcan lead to failures or the headlampsa damp, lint-free cloth (e.g. a microfibrecloth) and cleaning the wiper blades and the out-X Clean the plastic lenses of the headlampsX Fold the wiper arms back on to the wind-side of the windscreenwith a damp before the ignition is switched on.G Risk of injury! Only use washer fluid which is suitable for! Do not clean the wiper blades too oftenplastic lamp lenses. Unsuitable washerBefore cleaning the windscreen or wiperas this will result in damage to the surfaceblades, turn the key in the ignition to 0.fluid could damage the plastic lamp lensescoating, leading to wiper the , the windscreen wipers maymove and injure , do not use:Cleaning the windowsR dry cloths! Do not use dry cloths, abrasive products,R abrasive productssolvents or cleaning agents containing sol-R solventsv
Operation
Care
X Turn the key to position 1 ( Y page 62) in
Do not aim directly at any of the following:
cleaner. Avoid touching the inside of the
the ignition lock.
rear windscreen and the side windows with
R tyres
hard objects, e.g. ice scrapers or rings. You
X Set the windscreen wipers to position
R door joint
could otherwise cause damage to the win-
I ( Y page 83) on the combination switch.
dows, rear window heating or aerial on the
R electrical components
X Turn the key to position 0 ( Y page 62) or
rear window.
remove it when the wiper arms are vertical.
R Battery
R connectors
i Anti-glare film retrofitted to the insides of
! Only fold the windscreen wipers away
the windows could interfere with radio or
from the windscreen when vertical, other-
R lights
mobile phone reception, especially if it is
wise you will damage the bonnet.
R seals
conductive or metal-coated film. Informa-
X Fold the wiper arms away from the wind-
R trim elements
tion about anti-glare film can be obtained
screen.
from any Mercedes-Benz Service Centre.
Damaged seals or electrical components
X Wipe the windscreen and wiper blades with
can lead to failures or leaks.
Cleaning the headlamps
a damp, lint-free cloth (e.g. a microfibre
cloth) and cleaning agent.
Cleaning the wiper blades and the out-
X Clean the plastic lenses of the headlamps
X Fold the wiper arms back on to the wind-
side of the windscreen
with a damp sponge.
screen before the ignition is switched on.
G Risk of injury
! Only use washer fluid which is suitable for
! Do not clean the wiper blades too often
plastic lamp lenses. Unsuitable washer
Before cleaning the windscreen or wiper
as this will result in damage to the surface
blades, turn the key in the ignition to 0.
fluid could damage the plastic lamp lenses
coating, leading to wiper noise.
of the headlamps.
Otherwise, the windscreen wipers may
move and injure you.
Therefore, do not use:
Cleaning the windows
R dry cloths
! Do not use dry cloths, abrasive products,
R abrasive products
solvents or cleaning agents containing sol-
R solvents
vents to clean the inside of the windows.
Clean the insides of the windows with a
R cleaning products containing solvents
damp cloth or commercially-available glass
194
OperationCareYou could otherwise scratch or damage theG Risk of injuryLeave the seat to dry afterwards. Clean-surface of the results depend on the type of dirt andDo not use cleaners and cockpit carehow long it has been containing solvents to clean theCleaning the plastic trimcockpit and steering wheel boss. CleanersR Clean Alcantara covers with a dampcontaining solvents cause the surface tocloth. Make sure you wipe entire seat! Do not use dry, coarse or hard cloths andbecome porous and in the event of an air-sections to avoid leaving visible not scrub. Doing so will scratch or dam-bag being triggered, plastic parts that haveage the loose could cause considerablei Note that leather covers are a and as such are subject to a natural! In order to protect the vehicle's high-qual-ageing process and may react differentlyity surfaces and to retain the overall(e.g. increased wrinkling) to certain envi-appearance, avoid contact with cosmeticsCleaning the leather upholstery*ronmental influences (such as high humid-and suntan lotion.! Cleaningity, intense heat).X Wipe plastic parts with a damp, lint-freeR Clean genuine leather covers using aNote that regular care is essential to ensurecloth (e.g. a microfibre cloth).damp cloth, then wipe the covers downthat the quality (both appearance and com-X Light soiling: use a low-foaming soap ( a dry cloth. Make sure that thefort) of the covers is retained over does not become soaked. Fora light liquid hand soap) diluted in care, use leather care foam A 001X Heavy soiling: use a cleaning agent that isCleaning the trim strips (three-door986 59 71 10. You can purchase thisvehicles)solvent-free and non-corrosive. Mercedes-from any Mercedes-Benz Service recommends that you use a! Do not use dry cloths, abrasive products,Mercedes-Benz cleaning product for thisR Clean artificial leather covers with a clothsolvents or cleani
Operation
Care
You could otherwise scratch or damage the
G Risk of injury
Leave the seat to dry afterwards. Clean-
surface of the lenses.
ing results depend on the type of dirt and
Do not use cleaners and cockpit care
how long it has been there.
sprays containing solvents to clean the
Cleaning the plastic trim
cockpit and steering wheel boss. Cleaners
R Clean Alcantara covers with a damp
containing solvents cause the surface to
cloth. Make sure you wipe entire seat
! Do not use dry, coarse or hard cloths and
become porous and in the event of an air-
sections to avoid leaving visible lines.
do not scrub. Doing so will scratch or dam-
bag being triggered, plastic parts that have
age the surfaces.
become loose could cause considerable
i Note that leather covers are a natural
injuries.
product and as such are subject to a natural
! In order to protect the vehicle's high-qual-
ageing process and may react differently
ity surfaces and to retain the overall
(e.g. increased wrinkling) to certain envi-
appearance, avoid contact with cosmetics
Cleaning the leather upholstery*
ronmental influences (such as high humid-
and suntan lotion.
! Cleaning
ity, intense heat).
X Wipe plastic parts with a damp, lint-free
R Clean genuine leather covers using a
Note that regular care is essential to ensure
cloth (e.g. a microfibre cloth).
damp cloth, then wipe the covers down
that the quality (both appearance and com-
X Light soiling: use a low-foaming soap (e.g.
using a dry cloth. Make sure that the
fort) of the covers is retained over time.
leather does not become soaked. For
a light liquid hand soap) diluted in water.
leather care, use leather care foam A 001
X Heavy soiling: use a cleaning agent that is
Cleaning the trim strips (three-door
986 59 71 10. You can purchase this
vehicles)
solvent-free and non-corrosive. Mercedes-
from any Mercedes-Benz Service Centre.
Benz recommends that you use a
! Do not use dry cloths, abrasive products,
Mercedes-Benz cleaning product for this
R Clean artificial leather covers with a cloth
solvents or cleaning agents containing sol-
purpose.
moistened with a solution containing 1%
vents to clean the trim strips below the side
detergent (e. g. washing-up liquid).
windows. You may otherwise damage the
Cleaning the steering wheel boss and
R Clean fabric covers with a microfibre
surface of the trim strips.
dashboard
cloth moistened with a solution contain-
ing 1% detergent (e.g. washing-up liquid).
X Moisten a clean lint-free cloth with water.
Cleaning the padded table*
When cleaning, take care not to rub too
X Clean the plastic parts and the dashboard.
The plastic parts of the padded table can be
vigorously and always wipe entire seat
Z
X If particularly dirty, use a mild detergent.
cleaned using a detergent solution.
sections to avoid leaving visible lines.
* optional
195
OperationCareThe fabric cover can be cleaned using a deter-Cleaning Parktronic*Trailer coupling*gent solution or an upholstery sensors are located in the front and rearThe ball coupling must be cleaned if iti The cover cannot be dirty or corroded.X Remove any rust using a wire the exhaust tail pipesX Remove dirt with a clean, lint-free cloth orDirt combined with the effects of road grit anda environmental factors may cause! Do not clean the ball coupling with a high-flash rust to form on the cleaner. Do not use care of the exhaust tail pipes willensure that their original shine is restored.! Do not clean exhaust tail pipes with alka-line-based cleaning agents such as wheelcleaner.1 Parktronic* sensors in the left-hand sideUse the chrome-cleaning agent recommen-of the front by Mercedes-Benz for cleaning. Infor-mation about chrome-cleaning agents canX Clean sensors 1 in the bumper with water,be obtained from any Mercedes-Benzcar shampoo and a soft Centre.! Do not use dry, coarse or hard cloths anddo not scrub. You will otherwise scratch or1 Locking ballsdamage the sensors. If you intend to use a2 Guide pinhigh-pressure cleaner or a steam cleaner to3 Guide facesclean the sensors, observe the instructions4 Release leverissued by the equipment manufacturer5 Ball neck headconcerning the distance to be maintainedbetween the nozzle of the high-pressurecleaner and the vehicle.* optional196
Operation
Care
The fabric cover can be cleaned using a deter-
Cleaning Parktronic*
Trailer coupling*
gent solution or an upholstery cleaner.
The sensors are located in the front and rear
The ball coupling must be cleaned if it
i The cover cannot be removed.
bumpers.
becomes dirty or corroded.
X Remove any rust using a wire brush.
Cleaning the exhaust tail pipes
X Remove dirt with a clean, lint-free cloth or
Dirt combined with the effects of road grit and
a brush.
corrosive environmental factors may cause
! Do not clean the ball coupling with a high-
flash rust to form on the surface.
pressure cleaner. Do not use solvents.
Regular care of the exhaust tail pipes will
ensure that their original shine is restored.
! Do not clean exhaust tail pipes with alka-
line-based cleaning agents such as wheel
cleaner.
1 Parktronic* sensors in the left-hand side
Use the chrome-cleaning agent recommen-
of the front bumper.
ded by Mercedes-Benz for cleaning. Infor-
mation about chrome-cleaning agents can
X Clean sensors 1 in the bumper with water,
be obtained from any Mercedes-Benz
car shampoo and a soft cloth.
Service Centre.
! Do not use dry, coarse or hard cloths and
do not scrub. You will otherwise scratch or
1 Locking balls
damage the sensors. If you intend to use a
2 Guide pin
high-pressure cleaner or a steam cleaner to
3 Guide faces
clean the sensors, observe the instructions
4 Release lever
issued by the equipment manufacturer
5 Ball neck head
concerning the distance to be maintained
between the nozzle of the high-pressure
cleaner and the vehicle.
* optional
196
OperationCareX Lightly oil or grease positions 1 to 5 andthe ball coupling recess of the vehicle aftercleaning.X Treat the lock with an oil that is acid andresin-free.X Check that the vehicle's trailer coupling isworking properly.! Observe the note on care provided by thetrailer manufacturer.i Maintenance of the ball coupling andtrailer coupling can also be performed byany Mercedes-Benz Service Centre.H Environmental noteDispose of oily and greasy cloths in an envi-ronmentally-responsible manner.Z197
Operation
Care
X Lightly oil or grease positions 1 to 5 and
the ball coupling recess of the vehicle after
cleaning.
X Treat the lock with an oil that is acid and
resin-free.
X Check that the vehicle's trailer coupling is
working properly.
! Observe the note on care provided by the
trailer manufacturer.
i Maintenance of the ball coupling and
trailer coupling can also be performed by
any Mercedes-Benz Service Centre.
H Environmental note
Dispose of oily and greasy cloths in an envi-
ronmentally-responsible manner.
Z
197
198
198

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