Get Breakdown assistance Guide for Mercedes A Class 4 Door Third Generation (2012-2017)

337

Useful information ............................ 338

Where will I find...? ........................... 338

Flat tyre ............................................. 340

Battery (vehicle) ................................ 344

Jump-starting .................................... 348

Towing away and tow-starting ........ 350

Electrical fuses ................................. 355

Where will I find...?

338

Setting up the warning triangle

Useful information

i This Owner's Manual describes all mod-

els, series and optional equipment for your

vehicle that were available at the time of

going to press. National variations are pos-

sible. Note that your vehicle may not be

equipped with all of the functions descri-

bed. This is also the case for systems and

functions relevant to safety.

i Read the information on qualified special-

ist workshops: (Y page 24).

X

Fold feet = out to the side.

X

Fold side reflectors ; upwards to form a

Where will I find...?

Warning triangle

triangle and lock them at the top using

press stud :.

Removing/replacing the warning trian-

gle

First-aid kit

X

Open the tailgate.

To open the stowage compartment: turn

rotary knob : clockwise and fold down

cover ;.

X

To remove: open the tailgate.

Lift the luggage compartment floor

upwards (Y page 312).

To release warning triangle :, push back

X

the retainers on the bracket.

X

Remove warning triangle : from the

bracket.

X

To replace: place warning triangle : back

into the bracket and push down to secure.

X

Fold down the luggage compartment floor.

X

Close the tailgate.

Where will I find...?

339

X

Remove first-aid kit =.

information on which tyre changing tools

are required and approved to perform a

wheel change on your vehicle, consult a

qualified specialist workshop.

Necessary tyre-changing tools can include,

for example:

Check the expiry date on the first-aid kit at

least once a year. Replace the contents if

necessary, and replace any missing items.

Fire extinguisher

R

Jack

R

Wheel chock

R

Wheel wrench

R

Centring pin

Vehicles with a TIREFIT kit

The fire extinguisher is located underneath

the front of the driver's seat.

X

Pull tab : upwards.

X

Remove fire extinguisher ;.

Have the fire extinguisher refilled after each

use and checked every one or two years. It

may otherwise fail in an emergency.

:

Tyre inflation compressor

Tyre sealant filler bottle

;

=

Towing eye

Observe the legal requirements for each indi-

vidual country.

X

Open the tailgate.

X

Lift the luggage compartment floor

upwards (Y page 312).

Use the TIREFIT kit (Y page 341).

Vehicle tool kit

General notes

X

Vehicles with a tyre-change tool kit

Vehicles with a TIREFIT kit: the TIREFIT kit is

located in the stowage well under the luggage

compartment floor.

Vehicles with a tyre-change tool kit: the tyre-

change tool kit is in the stowage well under

the luggage compartment floor.

For vehicles with an emergency spare wheel,

see "Removing the emergency spare wheel"

(Y page 390).

X

Open the tailgate.

X

Lift the luggage compartment floor

upwards (Y page 312).

X

Remove the tyre-change tool kit.

The tyre-change tool kit contains:

R

Jack

R

Wheel wrench

R

One pair of gloves

Folding wheel chock

i Apart from some country-specific var-

iants, vehicles are not equipped with tyre-

changing tools. Some tools for changing a

wheel are specific to the vehicle. For more

R

Flat tyre

340

no one is near the danger area while a

wheel is being changed. Anyone who is not

directly assisting in the wheel change

should, for example, stand behind the bar-

rier.

Get out of the vehicle. Pay attention to traf-

fic conditions when doing so.

Flat tyre

Preparing the vehicle

Your vehicle may be equipped with:

R

MOExtended tyres (tyres with run-flat char-

X

acteristics) (Y page 340)

Vehicle preparation is not necessary on

vehicles with MOExtended tyres.

X

Close the driver's door.

Place the warning triangle at a suitable dis-

tance (Y page 338). Observe legal require-

ments.

R

a TIREFIT kit (Y page 339)

R

an emergency spare wheel (certain coun-

tries only) (Y page 389)

Vehicles with MOExtended tyres are not

equipped with a TIREFIT kit at the factory. It is

therefore recommended that you additionally

equip your vehicle with a TIREFIT kit if you fit

tyres that do not feature run-flat characteris-

tics, e.g. winter tyres. A TIREFIT kit can be

obtained from a qualified specialist work-

shop.

MOExtended tyres (tyres with run-flat

characteristics)

General notes

With MOExtended tyres (tyres with run-flat

characteristics), you can continue to drive

your vehicle even if there is a total loss of

pressure in one or more tyres. The affected

tyre must not show any clearly visible dam-

age.

Information on changing and fitting a wheel

(Y page 367).

X

Stop the vehicle as far away as possible

from traffic on solid, non-slippery and level

ground.

Switch on the hazard warning lamps.

Secure the vehicle against rolling away

(Y page 184).

You can recognise MOExtended tyres by the

MOExtended marking which appears on the

tyre wall. You will find this marking next to the

tyre size designation, the load-bearing capa-

city and the speed index.

X

MOExtended tyres may only be used in con-

junction with an activated tyre pressure loss

warning system or tyre pressure monitor.

If a pressure loss warning message

appears in the multifunction display:

X

If possible, bring the front wheels into the

straight-ahead position.

Switch off the engine.

Vehicles without KEYLESS-GO: remove

X

the key from the ignition lock.

R

observe the instructions in the display mes-

^XVehicles with KEYLESS-GO start-func-

tion or KEYLESS-GO: open the driver's

door.

sages (Y page 283)

R

check the tyre for damage

The on-board electronics now have status

0. This is the same as the key having been

removed.

^XVehicles with KEYLESS-GO start-func-

tion or KEYLESS-GO: remove the Start/

Stop button from the ignition lock

(Y page 157).

R

if driving on, observe the following notes

The driving distance possible in run-flat mode

is approximately 80 km when the vehicle is

partially laden and approximately 30 km

when the vehicle is fully laden.

X

Make sure that the passengers are not

endangered as they do so. Make sure that

Flat tyre

341

In addition to the vehicle load, the driving dis-

tance possible depends upon:

holes, off-road). This applies in particular to a

laden vehicle.

R

vehicle speed

Stop driving in emergency mode if:

R

road condition

R

you hear banging noises.

R

outside temperature

R

the vehicle starts to shake.

The driving distance possible in run-flat mode

may be reduced by extreme driving condi-

tions/manoeuvres, or it can be increased

through a moderate style of driving.

The driving distance possible in run-flat mode

is counted from the moment the tyre pressure

loss warning appears in the multifunction dis-

play.

R

you see smoke and smell rubber.

ESP^®is intervening constantly.

there are tears in the sidewalls of the tyre.

R

After driving in emergency mode, have the

wheel rims checked at a qualified specialist

workshop with regard to their further use. The

faulty tyre must be replaced.

You must not exceed a maximum speed of

80 km/h.

When replacing one or all tyres, observe the

following specifications for your vehicle's

tyres:

TIREFIT kit

Important safety notes

TIREFIT is a tyre sealant.

You can use TIREFIT to seal punctures of up to

4 mm, particularly those in the tyre tread. You

can use TIREFIT at outside temperatures

down to Ò20 †.

R

size

R

type and

R

the "MOExtended" mark.

If a tyre has gone flat and cannot be replaced

with an MOExtended tyre, a standard tyre

may be used as a temporary measure. Make

sure that you use the proper size and type

(summer or winter tyre).

WARNING

G

In the following situations, the tyre sealant is

unable to provide sufficient breakdown assis-

tance, as it is unable to seal the tyre properly:

Vehicles with MOExtended tyres are not

equipped with a TIREFIT kit at the factory. It is

therefore recommended that you additionally

equip your vehicle with a TIREFIT kit if you fit

tyres that do not feature run-flat characteris-

tics, e.g. winter tyres. A TIREFIT kit can be

obtained from a qualified specialist work-

shop.

R

there are cuts or punctures in the tyre

larger than those mentioned above.

the wheel rim is damaged.

you have driven at very low tyre pressures

R

or on a flat tyre.

There is a risk of an accident.

Do not drive any further. Contact a qualified

specialist workshop.

Important safety notes

WARNING

G

WARNING

G

The tyre sealant is harmful and causes irrita-

tion. It must not come into contact with your

skin, eyes or clothing or be swallowed. Do not

inhale TIREFIT fumes. Keep tyre sealant away

from children. There is a risk of injury.

When driving in emergency mode, the driving

characteristics deteriorate, e.g. when corner-

ing, accelerating quickly and when braking.

There is a risk of accident.

Do not exceed the stated maximum speed.

Avoid abrupt steering and driving manoeu-

vres, and driving over obstacles (kerbs, pot-

Z

Flat tyre

342

underneath the luggage compartment floor

(Y page 339).

If you come into contact with the tyre sealant,

observe the following:

X

Affix part : of the TIREFIT sticker to the

instrument cluster within the driver's field

of vision.

Affix part ; of the TIREFIT sticker near the

valve on the wheel with the defective tyre.

R

Rinse off the tyre sealant from your skin

immediately with water.

If the tyre sealant comes into contact with

your eyes, immediately rinse them thor-

oughly with clean water.

R

If tyre sealant is swallowed, immediately

rinse your mouth out thoroughly and drink

plenty of water. Do not induce vomiting,

and seek medical attention immediately.

R

Immediately change out of clothing which

has come into contact with tyre sealant.

R

If an allergic reaction occurs, seek medical

attention immediately.

! Do not operate the tyre inflation com-

pressor for longer than ten minutes at a

time without a break. It may otherwise

overheat.

The tyre inflation compressor can be oper-

ated again once it has cooled down.

X

Remove filler hose B and connector =

from the bottom section of tyre inflation

compressor housing ;.

Slide the yellow filler hose connector into

the mounting on yellow cap A of tyre seal-

ant bottle : until the connector engages.

With the sealing rings in front, slide yellow

cap A of tyre sealant bottle : into the

holder of tyre inflation compressor ;.

Yellow cap A and both hooks must

engage.

Comply with the manufacturer’s safety

instructions on the sticker on the tyre infla-

tion compressor.

Using the TIREFIT kit

X

Do not remove any foreign objects which

have penetrated the tyre, e.g. screws or

nails.

Remove the tyre sealant bottle, the accom-

panying TIREFIT sticker and the tyre infla-

tion compressor from the stowage well

X

Remove the cap from valve C on the faulty

tyre.

Screw filler hose D onto valve C.

X

Insert plug = into a 12 V socket in your

vehicle.

Flat tyre

343

Observe the notes on sockets

(Y page 316).

WARNING

G

If the required tyre pressure is not reached

after the specified time, the tyre is too badly

damaged. The tyre sealant cannot repair the

tyre in this instance. Damaged tyres and a tyre

pressure that is too low can significantly

impair the vehicle's braking and driving char-

acteristics. There is a risk of accident.

X

Turn the key to position 1 in the ignition

lock (Y page 157).

Press on and off switch ? on the tyre infla-

tion compressor to ON.

The tyre inflation compressor is switched

on. The tyre is inflated.

Do not continue driving. Contact a qualified

specialist workshop.

First, tyre sealant is pumped into the tyre.

The pressure may briefly rise to approx-

imately 500 kPa (5 bar/73 psi).

Do not switch off the tyre inflation com- Tyre pressure reached

pressor during this phase.

WARNING

G

X

Let the tyre inflation compressor run for a

maximum of ten minutes. The tyre should

then have attained a pressure of at least

200 kPa (2.0 bar/29 psi).

A tyre temporarily sealed with tyre sealant

impairs the driving characteristics and is not

suitable for higher speeds. There is a risk of

accident.

You should therefore adapt your driving style

accordingly and drive carefully. Do not exceed

the specified maximum speed with a tyre that

has been repaired using tyre sealant.

If a pressure of 200 kPa (2.0 bar/29 psi) has

been attained after five minutes, see "Tyre

pressure reached" (Y page 343).

If a tyre pressure of 200 kPa (2.0 bar/29 psi)

has not been attained after five minutes, see

"Tyre pressure not reached" (Y page 343).

If tyre sealant leaks out, make sure you clean

the affected area as quickly as possible. It is

preferable to use clear water.

If you get tyre sealant on your clothing, have it

cleaned as soon as possible with perchloro-

ethylene.

The maximum permissible speed for a tyre

sealed with tyre sealant is 80 km/h. The

upper part of the TIREFIT sticker must be

affixed to the instrument cluster where it will

be easily seen by the driver.

! After use, excess tyre sealant may run out

of the filler hose. This could cause stains.

Therefore, place the filler hose in the plastic

bag which contained the TIREFIT kit.

Tyre pressure not reached

If a tyre pressure of 200 kPa (2.0 bar/29 psi)

has not been attained after ten minutes:

Environmental note

H

Have the used tyre sealant bottle disposed of

professionally, e.g. at a qualified specialist

workshop.

X

Switch off the tyre inflation compressor.

X

Unscrew the filler hose from the valve of

the faulty tyre.

Please note that tyre sealant may leak out

when unscrewing the filler hose.

Very slowly drive forwards or reverse

approximately 10 m.

If a tyre pressure of 200 kPa (2.0 bar/29 psi)

has been attained after ten minutes:

X

Switch off the tyre inflation compressor.

X

Unscrew the filler hose from the valve of

the faulty tyre.

X

Pump up the tyre again.

After a maximum of ten minutes, the tyre

pressure must be at least200 kPa(2.0 bar/

29 psi).

Z

Battery (vehicle)

344

X

Stow the tyre sealant bottle, the tyre infla-

tion compressor and the warning triangle.

Pull away immediately.

Stop after driving for approximately ten

minutes and check the tyre pressure with

the tyre inflation compressor.

The tyre pressure must now be at least

130 kPa (1.3 bar/19 psi).

To reduce the tyre pressure: depress

pressure release button : next to pres-

sure gauge ;.

When the tyre pressure is correct, unscrew

the filler hose from the valve of the sealed

tyre.

X

Screw the valve cap onto the tyre valve of

the sealed tyre.

WARNING

G

If the required tyre pressure is not reached

after driving for a short period, the tyre is too

badly damaged. The tyre sealant cannot

repair the tyre in this instance. Damaged tyres

and a tyre pressure that is too low can signif-

icantly impair the vehicle's braking and driv-

ing characteristics. There is a risk of accident.

Do not continue driving. Contact a qualified

specialist workshop.

X

To remove the tyre sealant bottle from the

tyre inflation compressor, press together

the locking tabs on the yellow cap.

Pull the tyre sealant bottle out of the tyre

inflation compressor.

i In your vehicle, you will find a sticker with

the Mercedes-Benz Service24h telephone

number, e.g. on the B-pillar on the driver's

side.

X

Correct the tyre pressure if it is still at least

The filler hose stays on the tyre sealant

bottle.

130 kPa (1.3 bar/19 psi). See the tyre

pressure table on the fuel filler flap for val-

ues.

X

Drive to the nearest qualified specialist

workshop and have the tyre changed there.

Have the tyre sealant bottle and the filler

hose replaced as soon as possible at a

qualified specialist workshop.

X

To increase the tyre pressure: switch on

the tyre inflation compressor.

X

Have the tyre sealant bottle replaced every

four years at a qualified specialist work-

shop.

Battery (vehicle)

Important safety notes

Work on the battery, e.g. removing or fitting,

requires specialist knowledge and the use of

special tools. Therefore, always have work on

the battery carried out at a qualified specialist

workshop.

Battery (vehicle)

345

WARNING

G

Work carried out incorrectly on the battery

can lead, for example, to a short circuit and

thus damage the vehicle electronics. This can

lead to function restrictions applying to

During the charging process, a battery produ-

ces hydrogen gas. If a short circuit occurs or

sparks are created, the hydrogen gas can

ignite. There is a risk of an explosion.

safety-relevant systems, e.g the lighting sys-

tem, the ABS (anti-lock braking system) or the

ESP^®(Electronic Stability Program). The oper-

ating safety of your vehicle may be restricted.

R

Make sure that the positive terminal of a

connected battery does not come into con-

tact with vehicle parts.

R

Never place metal objects or tools on a bat-

You could lose control of the vehicle, for

example:

tery.

R

It is important that you observe the descri-

bed order of the battery terminals when

connecting and disconnecting a battery.

When jump-starting, make sure that the

battery poles with identical polarity are

connected.

It is particularly important to observe the

described order when connecting and dis-

connecting the jump leads.

Never connect or disconnect the battery

R

when braking

in the event of abrupt steering manoeuvres

and/or when the vehicle's speed is not

adapted to the road conditions

R

There is a risk of an accident.

R

In the event of a short circuit or a similar inci-

dent, contact a qualified specialist workshop

immediately. Do not drive any further. Always

have work on the battery carried out at a

qualified specialist workshop.

R

terminals while the engine is running.

Further information about ABS (Y page 69)

and ESP^®(Y page 73).

WARNING

G

Battery acid is caustic. There is a risk of injury.

Avoid contact with the skin, eyes or clothing.

Do not breathe in any battery gases. Do not

lean over the battery. Keep the batteries out

of the reach of children. Immediately rinse off

battery acid thoroughly with plenty of clean

water and seek medical attention at once.

WARNING

G

Electrostatic build-up can lead to the creation

of sparks, which could ignite the highly explo-

sive gases of a battery. There is a risk of an

explosion.

Before handling the battery, touch the vehicle

body to remove any existing electrostatic

build-up.

Environmental note

H

Batteries contain pollutants.

It is illegal to dispose of them

with the household rubbish.

They must be collected sep-

arately and disposed of in an

environmentally responsible

recycling system.

The highly flammable gas mixture is created

while the battery is charging and when jump-

starting.

Always make sure that neither you nor the

battery is electrostatically charged. Electro-

static charge is created, for example:

Dispose of batteries in an

environmentally responsible

manner. Take discharged

batteries to a qualified spe-

cialist workshop or to a col-

R

by wearing synthetic fibre clothing

by friction between clothing and the seat

when you pull or push the battery across

carpet or other synthetic materials

R

when you rub the battery with a cloth

Z

Battery (vehicle)

346

Wear suitable protective clothing,

in particular gloves, an apron and a

face mask.

lection point for used batter-

ies.

Immediately rinse acid splashes

off with clean water. Consult a doc-

tor if necessary.

! Have the battery checked regularly at a

qualified specialist workshop.

Observe the service intervals in the Service

Booklet or contact a qualified specialist

workshop for more information.

Wear eye protection.

! You should have all work involving the

battery carried out at a qualified specialist

workshop. In the exceptional case that it is

necessary for you to disconnect the battery

yourself, make sure that:

Keep children away.

Observe this Owner's Manual.

R

you switch off the engine and remove the

key. On vehicles with KEYLESS-GO,

ensure that the ignition is switched off.

Check that all the indicator lamps in the

instrument cluster are off. Otherwise,

electronic components, such as the

alternator, may be damaged.

For safety reasons, Mercedes-Benz recom-

mends that you only use batteries which have

been tested and approved for your vehicle by

Mercedes-Benz. These batteries provide

increased impact protection to prevent vehi-

cle occupants from suffering acid burns

should the battery be damaged in the event of

an accident.

R

you first remove the negative terminal

clamp and then the positive terminal

clamp. Never swap the terminal clamps.

Otherwise, the vehicle's electronic sys-

tem may be damaged.

In order for the battery to achieve the maxi-

mum possible service life, it must always be

sufficiently charged.

R

in vehicles with automatic transmission,

the transmission is locked in position P

after disconnecting the battery. The vehi-

cle is secured against rolling away. You

can then no longer move the vehicle.

The battery and the cover of the positive

terminal clamp must be fitted securely dur-

ing operation.

Like other batteries, the vehicle battery may

discharge over time if you do not use the

vehicle. In such cases, have the battery dis-

connected at a qualified specialist workshop.

You can also charge the battery with a

charger recommended by Mercedes-Benz.

For more information, please contact a quali-

fied specialist workshop.

Comply with safety precautions and take pro-

tective measures when handling batteries.

Have the battery charge checked more fre-

quently if you use the vehicle mainly for short

trips or if you leave it standing idle for a

lengthy period. Consult a qualified specialist

workshop if you wish to leave your vehicle

parked up for a long period of time.

When you park the vehicle, remove the key if

you do not require any electrical consumers.

The vehicle will then use very little energy,

thus conserving battery power.

Risk of explosion

Fire, naked flames and smoking

are prohibited when handling the

battery. Avoid creating sparks.

Battery acid is caustic. Avoid con-

tact with the skin, eyes or clothing.

Battery (vehicle)

347

X

If the power supply has been interrupted, e.g.

if the battery was discharged, you will have to:

Open the bonnet.

Connect the battery charger to the positive

terminal and earth point in the same order

as when connecting the donor battery in

the jump-starting procedure (Y page 348).

R

set the clock via Audio 20 or COMAND

Online (see separate operating instruc-

tions)

R

reset the function for folding the exterior

If the indicator/warning lamps do not light up

mirrors in/out automatically, by folding the at low temperatures, it is very likely that the

mirrors out once (Y page 114).

discharged battery has frozen. In this case

you may neither jump-start the vehicle nor

charge the battery. The service life of a bat-

tery that has been thawed may be reduced.

The starting characteristics may be impaired,

especially at low temperatures. Have the

thawed battery checked at a qualified spe-

cialist workshop.

Only charge the installed battery with a bat-

tery charger which has been tested and

approved by Mercedes-Benz. A battery

charger unit specially adapted for Mercedes-

Benz vehicles and tested and approved by

Mercedes-Benz is available as an accessory.

This device permits charging of the battery in

position. Contact a Mercedes-Benz Service

Centre for information and availability. Read

the battery charger's operating instructions

before charging the battery.

Charging the battery

WARNING

G

During charging and jump-starting, explosive

gases can escape from the battery. There is a

risk of an explosion.

Particularly avoid fire, naked flames, creating

sparks and smoking. Ensure there is sufficient

ventilation while charging and jump-starting.

Do not lean over a battery.

WARNING

G

Battery acid is caustic. There is a risk of injury.

Avoid contact with the skin, eyes or clothing.

Do not breathe in any battery gases. Do not

lean over the battery. Keep the batteries out

of the reach of children. Immediately rinse off

battery acid thoroughly with plenty of clean

water and seek medical attention at once.

WARNING

G

A discharged battery can freeze at tempera-

tures below freezing point. When jump-start-

ing the vehicle or charging the battery, gases

can escape from the battery. There is a risk of

an explosion.

Allow the frozen battery to thaw out before

charging it or jump-starting.

! Only use battery chargers with a maxi-

mum charging voltage of 14.8 V.

! Only charge the battery using the jump-

start connection point.

The jump-starting connection point is in the

engine compartment (Y page 348).

Z

Jump-starting

348

Jump-starting

For the jump-starting procedure, use only the jump-starting connection point, consisting of a

positive terminal and an earth point, in the engine compartment.

WARNING

G

Battery acid is caustic. There is a risk of injury.

Avoid contact with the skin, eyes or clothing. Do not breathe in any battery gases. Do not lean over

the battery. Keep the batteries out of the reach of children. Immediately rinse off battery acid

thoroughly with plenty of clean water and seek medical attention at once.

WARNING

G

During charging and jump-starting, explosive gases can escape from the battery. There is a risk

of an explosion.

Particularly avoid fire, naked flames, creating sparks and smoking. Ensure there is sufficient

ventilation while charging and jump-starting. Do not lean over a battery.

WARNING

G

During the charging process, a battery produces hydrogen gas. If a short circuit occurs or sparks

are created, the hydrogen gas can ignite. There is a risk of an explosion.

R

Make sure that the positive terminal of a connected battery does not come into contact with

vehicle parts.

R

Never place metal objects or tools on a battery.

R

It is important that you observe the described order of the battery terminals when connecting

and disconnecting a battery.

R

When jump-starting, make sure that the battery poles with identical polarity are connected.

R

It is particularly important to observe the described order when connecting and disconnecting

the jump leads.

R

Never connect or disconnect the battery terminals while the engine is running.

WARNING

G

A discharged battery can freeze at temperatures below freezing point. When jump-starting the

vehicle or charging the battery, gases can escape from the battery. There is a risk of an explosion.

Allow the frozen battery to thaw out before charging it or jump-starting.

! Vehicles with a petrol engine: avoid repeated and lengthy starting attempts. Otherwise,

the non-combusted fuel may damage the catalytic converter.

If the indicator/warning lamps do not light up at low temperatures, it is very likely that the

discharged battery has frozen. In this case you may neither jump-start the vehicle nor charge

the battery. Let the battery thaw first. The service life of a battery that has been thawed may

be reduced. The starting characteristics may be impaired, especially at low temperatures.

Have the thawed battery checked at a qualified specialist workshop.

Jump-starting

349

Do not use a rapid charging device to start the vehicle. If your vehicle's battery is discharged,

the engine can be jump-started from another vehicle or from a second battery using jump

leads. Observe the following points:

R

The battery is not accessible in all vehicles. If the other vehicle's battery is not accessible,

jump-start the vehicle using a second battery or a jump-starting device.

R

Do not start the engine if the battery is frozen. Let the battery thaw first.

R

Jump-starting may only be performed using batteries with a nominal voltage of 12 V.

R

Only use jump leads that are not damaged and have a sufficient cross-section and insulated

terminal clamps.

R

Make sure that the two vehicles do not touch.

Make sure that:

R

The jump leads are not damaged.

R

Non-insulated parts of the terminal clamps do not come into contact with other metal parts

while the jump leads are connected to the battery.

R

The jump leads cannot come into contact with parts which can move when the engine is

running, such as the V-belt pulley or the fan.

X

Secure the vehicle by applying the electric parking brake.

X

Manual transmission: depress the clutch pedal fully and shift to neutral.

X

Automatic transmission: shift the transmission to position P.

X

Turn the key to position 0 in the ignition lock and remove it.

X

Switch off all electrical consumers, e.g. rear window heating, lighting etc.

X

Open the bonnet.

Position number B identifies the charged battery of the other vehicle or an equivalent jump-

starting device.

X

Press together cover : of positive clamp ; and slide it back.

X

Connect positive terminal ; on your vehicle to positive terminal = of donor battery B

using the jump lead, beginning with your own battery.

Z

Towing away and tow-starting

350

X

Start the engine of the donor vehicle and run it at idling speed.

Connect negative terminal ? of donor battery B to earth point A of your vehicle using the

jump lead, connecting the jump lead to donor battery B first.

X

If the battery is fully discharged, leave the battery that is being used to jump-start connected

for a few minutes before attempting to start. This charges the empty battery a little.

X

Start the engine.

Before disconnecting the jump leads, let the engines run for several minutes.

First, remove the jump leads from earth point A and negative terminal ?, then from pos-

itive clamp ; and positive terminal =. Begin each time at the contacts on your own vehicle

first.

X

Close cover : of positive clamp ; after removing the jump leads.

Close the bonnet.

Have the battery checked at a qualified specialist workshop.

i Jump-starting is not considered to be a normal operating condition.

i Jump-starting cables and further information regarding jump starting can be obtained at

any qualified specialist workshop.

Towing away and tow-starting

Important safety notes

WARNING

G

When towing or tow-starting another vehicle

and its weight is greater than the permissible

gross weight of your vehicle, the:

WARNING

G

Safety relevant functions are restricted or no

longer available if:

R

towing eye may be torn off

car/trailer combination may swerve or

R

even overturn

R

the engine is not running

There is a risk of an accident.

R

the brake system or power steering is mal-

functioning

there is a malfunction in the voltage supply

or the vehicle's electrical system

When towing or tow-starting another vehicle,

its weight should not be greater than the per-

missible gross weight of your vehicle.

R

When your vehicle is towed away or towed

started, you may require considerably more

effort to steer and brake. There is a risk of an

accident.

Details on the permissible gross vehicle

weight of your vehicle can be found on the

vehicle identification plate (Y page 396).

! When COLLISION PREVENTION ASSIST

PLUS, DISTRONIC PLUS or the HOLD func-

tion is activated, the vehicle brakes auto-

matically in certain situations. To avoid

damage to the vehicle, deactivate these

systems in the following or similar situa-

tions:

In such cases use a rigid towing bar. Before

being towed away or tow started, make sure

the steering moves freely.

WARNING

G

If the steering wheel lock is engaged, the vehi-

cle can no longer be steered. There is a risk of

an accident.

Always switch on the ignition when towing

with a tow rope or a towing bar.

R

when towing away

in a car wash

R

Towing away and tow-starting

351

driver's or front-passenger door which

could damage the transmission.

! Make sure that the electric parking brake

is released. If the electric parking brake is

faulty, visit a qualified specialist workshop.

! Vehicles with automatic transmission

must not be tow-started. The transmission

may otherwise be damaged.

! Only secure the tow cable or tow bar to

the towing eyes or, if available, to the trailer

tow hitch. You could otherwise damage the

vehicle.

Observe the legal requirements for the rele-

vant countries when towing and tow-starting.

! Observe the following points when towing It is better to have the vehicle transported

with a tow rope:

than to have it towed.

If the vehicle can no longer be driven because

of an accident or breakdown, you have the

following options:

R

Secure the tow rope on the same side on

both vehicles.

Make sure that the tow rope is not longer

R

than legally permitted. Mark the tow rope

in the middle, e.g. with a white cloth

(30 x 30 cm). This will make other road

users aware that a vehicle is being

towed.

Only secure the tow cable to the towing

eyes or, if available, to the trailer tow

hitch.

transporting the vehicle

As a rule, you should have the vehicle trans-

ported.

R

towing the vehicle with a tow rope or tow

bar

R

Only tow the vehicle in exceptional cases.

The battery must be connected and charged.

Otherwise, you:

R

Observe the brake lamps of the towing

R

cannot turn the key to position 2 in the

vehicle while driving. Always maintain a

distance a distance so that the tow rope

does not sag.

ignition lock

R

cannot release the electric parking brake

R

cannot shift the transmission to position N

Do not use steel cables or chains to tow

your vehicle. You could otherwise dam-

age the vehicle.

on vehicles with automatic transmis-

sion

The function of the electric parking brake and

the parking lock is dependent on the on-board

voltage.

If the on-board voltage is low or if there is a

system malfunction:

! Do not use the towing eyes for recovery

purposes as this could damage the vehicle.

If in doubt, recover the vehicle with a crane.

! Pull away smoothly when towing away or

tow-starting a vehicle. If the tractive power

is too high, the vehicles could be damaged.

R

it may not be possible to apply the released

parking brake or

! You may tow the vehicle for a maximum of

50km. A towing speed of 50 km/h must not

be exceeded.

For towing distances over 50 km, the front

axle or the entire vehicle must be raised

and transported.

R

it may not be possible to shift the trans-

mission to position P

Switch off non-essential consumers, e.g. the

radio.

Deactivate the automatic locking feature

before towing the vehicle (Y page 251). You

could otherwise be locked out when pushing

or towing the vehicle.

! To tow vehicles with KEYLESS-GO, use

the key instead of the Start/Stop button.

The automatic transmission may otherwise

switch to position P when you open the

Deactivate tow-away protection before tow-

ing away the vehicle (Y page 79).

Z

Towing away and tow-starting

352

Removing the towing eye

Fitting/removing the towing eye

Fitting the towing eye

X

Loosen the towing eye and unscrew it.

X

Position cover : on top of the opening in

the bumper and press it in at the bottom

until it engages.

X

Place the towing eye in the stowage well

under the luggage compartment floor

(Y page 339).

X

Vehicles with a TIREFIT kit: replace the tyre

inflation compressor.

Towing the vehicle with the front axle

raised

When towing your vehicle with the front axle

raised, it is important that you observe the

safety instructions (Y page 350).

Only vehicles without 4MATIC can be

towed with the front axle raised.

The mountings for the removable towing eyes

are located in the bumpers. They are at the

rear and at the front, under covers :.

! Vehicles with 4MATIC must not be towed

with the front or rear axle raised; otherwise,

the transmission may be damaged.

X

Remove the towing eye from the stowage

space.

Vehicles with 4MATIC may either be towed

away with both axles on the ground or be loa-

ded up and transported.

The towing eye is located with the vehicle

tool kit under the luggage compartment

floor (Y page 339).

Vehicles with a TIREFIT kit: the towing eye

is located under the tyre inflation compres-

sor.

! The ignition must be switched off if you

are towing the vehicle with the front axle

raised. Intervention by ESP^®could other-

wise damage the brake system.

X

Press the mark on cover : inwards in the

direction of the arrow.

Remove cover : from the opening.

Screw in the towing eye clockwise to the

stop.

^XOn vehicles with KEYLESS-GO or the

KEYLESS-GO start function: you must

use the key instead of the Start/Stop but-

ton (Y page 159).

X

Make sure that the vehicle is stationary.

Turn the key to position 2 in the ignition

lock.

When the vehicle is stationary, depress the

brake pedal and keep it depressed.

Vehicles with a trailer tow hitch only have a

bracket at the front for the screw-in towing

eye. If you intend to use the vehicle for tow-

ing, fold out the ball coupling (Y page 232)

and secure the towbar to it.

X

Towing away and tow-starting

353

^XVehicles with automatic transmission: Vehicles with manual transmission:

shift the automatic transmission to posi-

tion P.

X

Turn the key to position 2 in the ignition

lock.

or

X

When the vehicle is stationary, depress the

brake pedal and keep it depressed.

Depress the clutch pedal fully and shift to

neutral.

^XVehicles with manual transmission:

depress the clutch pedal fully and engage

neutral.

Release the brake pedal.

Release the electric parking brake.

Deactivate tow-away protection

(Y page 79).

Deactivate automatic locking (Y page 251).

Switch on the hazard warning lamps

X

Vehicles with manual or automatic trans-

mission:

X

Leave the key in position 2 in the ignition

lock.

Release the brake pedal.

Release the electric parking brake.

Switch on the hazard warning lamps

(Y page 123).

X

(Y page 123).

Turn the key in the ignition lock to position

0 and leave the key in the ignition lock.

X

i In order to signal a change of direction

when towing the vehicle with the hazard

Towing the vehicle with both axles on

the ground

warning lamps switched on, use the com-

bination switch as usual. In this case, only

the turn signals for the desired direction

flash. When you reset the combination

switch, the hazard warning lamps start

flashing again.

It is important that you observe the safety

instructions when towing away your vehicle

(Y page 350).

^XOn vehicles with KEYLESS-GO or the

KEYLESS-GO start function: you must

use the key instead of the Start/Stop but-

ton (Y page 159).

Transporting the vehicle

4MATIC vehicles/vehicles with auto-

matic transmission

Vehicles with automatic transmission: the

automatic transmission automatically shifts

to position P when you open the driver's or

front-passenger door or when you remove the

key from the ignition lock. In order to ensure

that the automatic transmission stays in posi-

tion N when towing away the vehicle, you

must observe the following points:

X

Make sure that the vehicle is stationary.

X

Turn the key to position 2 in the ignition

lock.

X

Depress the brake pedal and keep it

depressed.

Shift the automatic transmission to posi-

tion N.

! When the vehicle is loaded for transport,

the front and rear axles must be stationary

and on the same transportation vehicle.

Positioning over the connection point of the

X

Z

Towing away and tow-starting

354

In the event of damage to the electrical

system:

transport vehicle isnot permitted. The drive

train may otherwise be damaged.

If the battery is defective, the automatic

transmission will be locked in position P. To

shift the automatic transmission to position

N, you must provide power to the vehicle's

electrical system in the same way as when

jump-starting (Y page 348).

All vehicles

! You may only secure the vehicle by the

wheels, not by parts of the vehicle such as

axle or steering components. Otherwise,

the vehicle could be damaged.

Have the vehicle transported on a transporter

or trailer.

^XVehicles with manual transmission:

depress the clutch pedal fully and engage

neutral.

X

Turn the key to position 2 in the ignition

lock (Y page 157).

Tow-starting (emergency engine

starting)

^XVehicles with automatic transmission:

turn the key to position 2 in the ignition lock

(Y page 157).

! Do not tow-start vehicles with automatic

transmission. You could otherwise damage

the automatic transmission.

X

Shift the transmission to position N.

i You can find information on "Jump-start-

ing" under (Y page 348).

As soon as the vehicle is loaded:

X

Prevent the vehicle from rolling away by

applying the electric parking brake.

Before tow-starting, the following conditions

must be fulfilled:

^XVehicles with manual transmission:

depress the clutch pedal fully and engage

first or reverse gear.

R

the battery is connected

R

the engine has cooled down

R

the exhaust system has cooled down

^XVehicles with automatic transmission:

When tow-starting, it is important that you

observe the safety notes (Y page 350) and the

legal requirements in each respective coun-

try.

shift the transmission to position P.

Turn the key to position 0 in the ignition

lock and remove it.

Secure the vehicle.

X

Switch on the hazard warning lamps

The towing eyes or trailer tow hitch can be

used to pull the vehicle onto a trailer or trans-

porter if you wish to transport it.

(Y page 123).

X

Fit the towing eye (Y page 352).

X

Secure the rigid towing bar or the towing

rope.

X

When the vehicle is stationary, depress the

brake pedal and keep it depressed.

Turn the key to position 2 in the ignition

lock (Y page 157).

Depress the clutch pedal fully, engage sec-

ond gear and continue to keep the clutch

pedal fully depressed.

Release the brake pedal.

Tow-start the vehicle.

Notes for 4MATIC vehicles

! Vehicles with 4MATIC must not be towed

with the front or rear axle raised; otherwise,

the transmission may be damaged.

X

Vehicles with 4MATIC may only be either

towed away with both axles on the ground or

be loaded up and transported.

If the vehicle has transmission damage or

damage to the front or rear axle, have it trans-

ported on a transporter or trailer.

X

Electrical fuses

355

X

Release the clutch pedal slowly; do not

depress the accelerator pedal while doing

so.

When the engine has been started, imme-

diately depress the clutch pedal fully and

shift to neutral.

Pull over at a suitable place and stop the

vehicle safely, paying attention to road and

traffic conditions.

Use the electric parking brake to secure the

vehicle and prevent it from rolling away.

Before replacing a fuse

X

Safeguard the vehicle against rolling away

(Y page 184).

X

Switch off all electrical consumers.

Vehicles without KEYLESS-GO: remove

the key from the ignition lock.

^XVehicles with KEYLESS-GO start-func-

tion or KEYLESS-GO: open the driver's

door.

The on-board electronics now have status

0. This is the same as the key having been

removed.

X

Remove the rigid towing bar or towing rope.

Remove the towing eye (Y page 352).

Switch off the hazard warning lamps.

The fuses are located in various fuse boxes:

R

fuse box in the engine compartment on the

left-hand side of the vehicle, when viewed

in the direction of travel

fuse box in the front-passenger footwell

Electrical fuses

R

Important safety notes

The fuse allocation chart is on the fuse box in

the front-passenger footwell (Y page 356).

WARNING

G

If you manipulate, bridge or replace a faulty

fuse with a fuse of a higher amperage, the

electric cables could be overloaded. This may

result in a fire. There is a risk of an accident

and injury.

Fuse box in the engine compartment

WARNING

G

When the bonnet is open, and the windscreen

wipers are set in motion, you can be injured by

the wiper linkage. There is a risk of injury.

Alwaysreplace faulty fuses with specifiednew

fuses of the correct amperage.

Always switch off the windscreen wipers and

the ignition before opening the bonnet.

Blown fuses must be replaced with fuses of

the same rating, which you can recognise by

the colour and fuse rating. The fuse ratings

are listed in the fuse allocation chart.

If the newly inserted fuse also blows, have the

cause traced and rectified at a qualified spe-

cialist workshop, e.g. a Mercedes-Benz Ser-

vice Centre.

! Make sure that no moisture can enter the

fuse box when the cover is open.

! When closing the cover, make sure that it

is lying correctly on the fuse box. Moisture

seeping in or dirt could otherwise impair

the operation of the fuses.

! Only use fuses that have been approved

for Mercedes-Benz vehicles and which

have the correct fuse rating for the system

concerned. Only use fuses marked with an

"S". Components or systems could other-

wise be damaged.

The fuses in your vehicle disconnect faulty

circuits. Ifa fuseblows, allthecomponents on

the circuit and their functions will fail.

Z

Electrical fuses

356

seeping in or dirt could otherwise impair

the operation of the fuses.

X

Open the bonnet.

Remove any existing moisture from the

fuse box using a dry cloth.

X

To open: open the front-passenger door.

Remove the floormat.

Fold out perforated floor covering : in the

direction of the arrow.

X

To open: open clamps ;.

Fold cover : up in the direction of the

arrow and remove it.

X

To close: check whether the seal is lying

correctly in cover :.

Insert cover : at the back into openings

= on the fuse box.

Fold down cover :.

Hook clamps ; into the fuse box and

X

To release cover =, press retaining

clamp ;.

Fold out cover = in the direction of the

arrow to the catch.

Remove cover = forwards.

Fuse allocation chart ? is located on the

lower right-hand side of cover =.

To close: insert cover = on the left-hand

side of the fuse box into the retainer.

Cover = engages in the retainers.

X

close.

Close the bonnet.

X

Fuse box in the front-passenger foot-

well

Fold down cover = until clamps ; lock

audibly.

X

Fold back perforated floor covering :.

Fit the floormats.

! Make sure that no moisture can enter the

fuse box when the cover is open.

! When closing the cover, make sure that it

is lying correctly on the fuse box. Moisture

Breakdown assistance for Your Mercedes A Class 4 Door Third Generation (2012-2017)

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