2012-2017 Mercedes A Class 4 Door Opening and closing User Manual
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USER MANUALS FOR EVERY MAKE & MODEL

Opening and closing for Your Mercedes A Class 4 Door Third Generation (2012-2017)

81  
Useful information .............................. 82  
Key ........................................................ 82  
Doors .................................................... 89  
Luggage compartment ....................... 92  
Side windows ...................................... 94  
Panorama sliding sunroof .................. 98  
Key  
82  
Useful information  
Do notattachanyheavy or largeobjects to the  
key. Remove any bulky keyrings before insert-  
ing the key into the ignition lock.  
i This Owner's Manual describes all mod-  
els, series and optional equipment for your  
vehicle that were available at the time of  
going to press. National variations are pos-  
sible. Note that your vehicle may not be  
equipped with all of the functions descri-  
bed. This is also the case for systems and  
functions relevant to safety.  
! Keep the key away from strong magnetic  
fields. Otherwise, the remote control func-  
tion could be affected.  
Strong magnetic fields can occur in the  
vicinity of powerful electrical installations.  
Do not keep the key:  
i Read the information on qualified special-  
ist workshops: (Y page 24).  
R
with electronic devices, e.g. a mobile  
phone or another key  
R
with metallic objects, e.g. coins or metal  
film  
Key  
R
inside metallic objects, e.g. a metal case  
Important safety notes  
Vehicles with KEYLESS-GO start function:  
do not keep the key in the luggage compart-  
ment. Otherwise, the key may not be detec-  
ted, e.g. when starting the engine using the  
Start/Stop button.  
WARNING  
G
If children are left unsupervised in the vehicle,  
they could:  
R
open doors, thereby endangering other per-  
United Kingdom only:  
sons or road users  
WARNING  
G
R
get out and be struck by oncoming traffic  
When the double locks are activated, the  
doors can no longer be opened from the  
inside. People in the vehicle can no longer get  
out, e.g. in hazardous situations. There is a  
risk of injury.  
R
operate vehicle equipment and become  
trapped, for example  
In addition, the children could also set the  
vehicle in motion, for example, if they:  
R
release the parking brake  
Therefore, do not leave any people unsuper-  
vised in the vehicle, particularly children, eld-  
erly people or people in need of special assis-  
tance. Do not activate the double lock when  
people are in the vehicle.  
R
shift the automatic transmission out of park  
position P or shift manual transmission into  
neutral  
R
start the engine  
There is a risk of an accident and injury.  
If the vehicle has been locked from the out-  
side, the double lock function is activated as  
standard. It is then not possible to open the  
doors from inside the vehicle. You can deac-  
tivate the double lock function by deactivat-  
ing the interior motion sensor (Y page 80).  
The doors can then be opened from the inside  
after the vehicle has been locked from the  
outside. You can open the rear doors from  
inside the vehicle if they are not secured by  
the child-proof locks (Y page 68). The anti-  
theft alarm system is triggered if the door is  
When leaving the vehicle, always take the key  
with you and lock the vehicle. Never leave  
children and animals unattended in the vehi-  
cle. Keep the keys out of the reach of children.  
WARNING  
G
If you attach heavy or large objects to the key,  
the key could be unintentionally turned in the  
ignition lock. This could cause the engine to  
be switched off. There is a risk of an accident.  
Key  
83  
opened from the inside. Switch off the alarm You can also set an audible signal to confirm  
(Y page 78).  
that the vehicle has been locked. The audible  
signal can be activated or deactivated using  
the on-board computer (Y page 252).  
WARNING  
G
If persons (particularly children) are exposed  
to heat or cold for a prolonged period, there is  
a risk of serious or even fatal injuries. Never  
leave persons (particularly children) unatten-  
ded in the vehicle.  
KEYLESS-GO  
General notes  
Bear in mind that the engine can be started by  
any of the vehicle occupants if there is a key  
in the vehicle.  
Key functions  
Locking and unlocking  
You can start, lock or unlock the vehicle using  
KEYLESS-GO. To do this, you need to carry  
the key with you. You can combine the KEY-  
LESS-GO functions with the functions of a  
conventional key. Unlock the vehicle by using  
KEYLESS-GO, for instance, and lock it using  
the & button on the key.  
The driver's door and the door at which the  
handle is used must both be closed. The key  
must be outside the vehicle. When locking or  
unlocking with KEYLESS-GO, the distance  
between the key and the corresponding door  
handle must not be greater than 1 m.  
:
& Locks the vehicle  
% Unlocks the vehicle  
;
X
To unlock centrally: press the % but-  
ton.  
If you do not open the vehicle within  
approximately 40 seconds of unlocking:  
A check which periodically establishes a radio  
connection between the vehicle and the key  
determines whether a valid key is in the vehi-  
cle. This occurs, for example:  
R
the vehicle locks again  
protection against theft is reactivated  
R
R
when starting the engine  
whilst driving  
when the external door handles are  
touched  
X
To lock: press the & button.  
R
The key centrally locks/unlocks:  
R
R
the doors  
the tailgate  
the fuel filler flap  
R
R
during convenience closing  
R
When unlocking, the turn signals flash once.  
When locking, they flash three times.  
When the locator lighting is activated in Audio  
20/COMAND Online, it lights up when it is  
dark after the vehicle is unlocked with the  
remote control (see separate operating  
instructions).  
Z
Key  
84  
X
X
To deactivate: press the & button on  
the key twice in rapid succession.  
The battery check lamp of the key flashes  
twice briefly and lights up once, then KEY-  
LESS-GO is deactivated (Y page 86).  
To activate: press any button on the key.  
or  
X
Insert the key into the ignition lock.  
KEYLESS-GO and all of its associated fea-  
tures are available again.  
X
X
To unlock the vehicle: touch the inner  
surface of the door handle.  
To lock the vehicle: touch sensor sur-  
face : or ;.  
KEYLESS-GO start function  
General notes  
Make sure that you do not touch the inner  
surface of the door handle.  
Convenience closing feature: touch  
recessed sensor surface ; for an exten-  
ded period.  
Bear in mind that the engine can be started by  
any of the vehicle occupants if there is a key  
in the vehicle.  
X
For further information on the convenience  
closing feature (Y page 95).  
Changing the settings of the locking  
system  
You can change the settings of the locking  
system. This means that only the driver's door  
and the fuel filler flap are unlocked when the  
vehicle is unlocked. This is useful if you fre-  
quently travel alone.  
X
To change the setting: press and hold  
down the % and & buttons simulta-  
neously for about six seconds until the bat-  
tery indicator lamp flashes twice  
(Y page 86).  
If the setting of the locking system is changed  
within the signal range of the vehicle, press-  
ing the & or % button:  
X
To unlock the tailgate: pull tailgate han-  
dle :.  
R
locks or  
unlocks the vehicle  
Deactivating and activating  
R
If you do not intend to use the vehicle for an  
extended period of time, you can deactivate  
KEYLESS-GO. The key will then use very little  
power, thereby conserving battery power. For  
the purposes of activation or deactivation,  
the vehicle does not have to be nearby.  
The key now functions as follows:  
X
To unlock: press the % button once.  
To unlock centrally: press the % but-  
ton twice.  
X
X
To lock centrally: press the & button.  
Key  
85  
X
The KEYLESS-GO function is changed as fol-  
lows:  
To unlock the fuel filler flap: insert the  
key into the ignition lock.  
X
To unlock the driver's door: touch the  
Removing the emergency key element  
inner surface of the door handle on the  
driver's door.  
X
To unlock centrally: touch the inner sur-  
face of the door handle on the front-  
passenger door or the rear door.  
X
To lock centrally: touch the outer sensor  
surface on one of the door handles.  
X
To restore the factory settings: press  
and hold down the % and & buttons  
simultaneously for approximately six sec-  
onds until the battery check lamp flashes  
twice (Y page 86).  
X
Push release catch : in the direction of  
the arrow and, at the same time, remove  
emergency key element ; from the key.  
Further information about:  
Emergency key element  
General notes  
R
unlocking the driver's door (Y page 91)  
R
unlocking the luggage compartment  
(Y page 93)  
locking the vehicle (Y page 92)  
If the vehicle can no longer be unlocked with  
the key or KEYLESS-GO, use the emergency  
key element.  
R
If you use the emergency key element to  
unlock and open the driver's door or the tail-  
gate, the anti-theft alarm system will be trig-  
gered (Y page 78).  
Inserting the emergency key element  
X
Push emergency key element ; com-  
pletely into the key until it engages and  
release catch : is back in its basic posi-  
tion.  
There are several ways to deactivate the  
alarm:  
X To deactivate the alarm with the key:  
press the % or & button on the key.  
Battery of the key  
or  
X
Insert the key into the ignition lock.  
Important safety notes  
or  
WARNING  
G
X To deactivate the alarm with KEYLESS-  
GO: press the Start/Stop button in the igni-  
tion lock. The key must be in the vehicle.  
or  
X
Batteries contain toxic and corrosive substan-  
ces. If batteries are swallowed, it can result in  
severe health problems. There is a risk of fatal  
injury.  
Keep batteries out of the reach of children. If  
a battery is swallowed, seek medical attention  
immediately.  
Lock or unlock the vehicle using KEYLESS-  
GO. The key must be outside the vehicle.  
If you unlock the vehicle using the emergency  
key element, the fuel filler flap will not be  
unlocked automatically.  
Z
Key  
86  
Replacing the battery  
Environmental note  
H
Batteries contain pollutants.  
You require a CR 2025 3 V cell battery.  
It is illegal to dispose of them  
with the household rubbish.  
They must be collected sep-  
arately and disposed of in an  
environmentally responsible  
recycling system.  
X
Take the emergency key element out of the  
key (Y page 85).  
Dispose of batteries in an  
environmentally responsible  
manner. Take discharged  
batteries to a qualified spe-  
cialist workshop or to a col-  
lection point for used batter-  
ies.  
X
Press emergency key element ; into the  
Mercedes-Benz recommends that you have  
the battery replaced at a qualified specialist  
workshop.  
opening in the key in the direction of the  
arrow until battery tray cover : opens.  
When doing so, do not hold cover : shut.  
X
Remove battery tray cover :.  
Checking the battery  
X
Repeatedly tap the key against your palm  
until battery = falls out.  
X
Press the & or % button.  
The battery is working properly if battery  
check lamp : lights up briefly.  
X
Insert the new battery with the positive ter-  
minal facing upwards. Use a lint-free cloth  
to do so.  
The battery is discharged if battery check  
lamp : does not light up briefly.  
X
Make sure that the surface of the battery is  
free of lint, grease and other contamina-  
tion.  
Insertthe front tabs of batterytray cover :  
and then press to close it.  
X
Replace the battery (Y page 86).  
i If the key battery is checked within the  
signal reception range of the vehicle, press-  
ing the & or % button:  
X
R
locks or  
X
Insert emergency key element into the key  
(Y page 85).  
R
unlocks the vehicle  
i You can obtain a battery from any quali-  
fied specialist workshop.  
X
Check the function of all key buttons on the  
vehicle.  
Key  
87  
Problems with the key  
Problem  
Possible causes/consequences and M Solutions  
You cannot lock or  
unlock the vehicle  
using the key.  
The key battery is discharged or nearly discharged.  
X Vehicles without KEYLESS-GO or KEYLESS-GO start func-  
tion: try again to lock/unlock the vehicle using the remote con-  
trol function of the key. Point the tip of the key at the driver's  
door handle from close range and press the % or & but-  
ton.  
If this does not work:  
X
Check the key battery (Y page 86) and replace it if necessary  
(Y page 86).  
X
Lock (Y page 91) or unlock (Y page 92) the vehicle using the  
emergency key element.  
There is interference from a powerful source of radio waves.  
X Vehicles without KEYLESS-GO or KEYLESS-GO start func-  
tion: try again to lock/unlock the vehicle using the remote con-  
trol function of the key. Point the tip of the key at the driver's  
door handle from close range and press the % or & but-  
ton.  
If this does not work:  
X
Lock (Y page 91) or unlock (Y page 92) the vehicle using the  
emergency key element.  
The key is faulty.  
X
Lock (Y page 91) or unlock (Y page 92) the vehicle using the  
emergency key element.  
X
Have the key checked at a qualified specialist workshop.  
You can no longer lock The key battery is discharged or nearly discharged.  
or unlock the vehicle  
X
Check the key battery (Y page 86) and replace it if necessary  
using KEYLESS-GO.  
(Y page 86).  
If this does not work:  
X
Lock (Y page 91) or unlock (Y page 92) the vehicle using the  
emergency key element.  
There is interference from a powerful source of radio waves.  
X
Lock (Y page 91) or unlock (Y page 92) the vehicle using the  
emergency key element.  
Z
Key  
88  
Problem  
Possible causes/consequences and M Solutions  
There is a fault with KEYLESS-GO.  
X
Lock/unlock the vehicle using the remote control function of  
the key.  
X
Have the vehicle and key checked at a qualified specialist work-  
shop.  
If the vehicle can also not be locked/unlocked using the remote  
control function:  
X
Lock (Y page 91) or unlock (Y page 92) the vehicle using the  
emergency key element.  
X
Have the vehicle and key checked at a qualified specialist work-  
shop.  
The engine cannot be  
started using the key.  
the on-board voltage is too low  
X
Switch off non-essential consumers, e.g. seat heating or interior  
lighting, and try to start the engine again.  
If this does not work:  
X
Check the starter battery and charge it if necessary  
(Y page 347).  
or  
X
Jump-start the vehicle (Y page 348).  
or  
X
Consult a qualified specialist workshop.  
The engine cannot be  
startedusingtheStart/  
Stop button. The key is  
in the vehicle.  
The vehicle is locked.  
X
Unlock the vehicle and try to start the vehicle again.  
The key battery is discharged or nearly discharged.  
X
Check the key battery (Y page 86) and replace it if necessary  
(Y page 86).  
If this does not work:  
X
Start your vehicle with the key in the ignition lock.  
There is interference from a powerful source of radio waves.  
X
Start your vehicle with the key in the ignition lock.  
Doors  
89  
Problem  
Possible causes/consequences and M Solutions  
X
You have lost a key.  
Have the key deactivated at a qualified specialist workshop.  
Report the loss immediately to the vehicle insurers.  
If necessary, have the locks changed as well.  
X
X
X
X
You have lost the emer-  
gency key element.  
Report the loss immediately to the vehicle insurers.  
If necessary, have the locks changed as well.  
Doors  
Therefore, do not leave any people unsuper-  
vised in the vehicle, particularly children, eld-  
erly people or people in need of special assis-  
tance. Do not activate the double lock when  
people are in the vehicle.  
Important safety notes  
WARNING  
G
If children are left unsupervised in the vehicle,  
they could:  
If the vehicle has been locked with the key,  
the double lock function is activated as stand-  
ard. It is then not possible to open the doors  
from inside the vehicle. You can deactivate  
the double lock function by deactivating the  
interior motion sensor (Y page 80). The doors  
can then be opened from the inside after the  
vehicle has been locked from the outside. You  
can open the rear doors from inside the vehi-  
cle if they are not secured by the child-proof  
locks (Y page 68). The anti-theft alarm system  
is triggered if the door is opened from the  
inside. Switch off the alarm (Y page 78).  
R
open doors, thereby endangering other per-  
sons or road users  
get out and be struck by oncoming traffic  
operate vehicle equipment and become  
R
R
trapped, for example  
In addition, the children could also set the  
vehicle in motion, for example, if they:  
R
release the parking brake  
shift the automatic transmission out of park  
position P or shift manual transmission into  
neutral  
R
R
start the engine  
There is a risk of an accident and injury.  
Unlocking and opening the doors  
from the inside  
When leaving the vehicle, always take the key  
with you and lock the vehicle. Never leave  
children and animals unattended in the vehi-  
cle. Keep the keys out of the reach of children.  
Stow luggage or loads preferably in the lug-  
gage compartment. Observe the loading  
guidelines (Y page 306).  
United Kingdom only:  
WARNING  
G
When the double locks are activated, the  
doors can no longer be opened from the  
inside. People in the vehicle can no longer get  
out, e.g. in hazardous situations. There is a  
risk of injury.  
X
Pull door handle ;.  
If the door is locked, locking knob : pops  
up. The door is unlocked and opens.  
Z
Doors  
90  
For all countries except the United King-  
dom:  
You can open a door from inside the vehicle  
even if it has been locked. You can only open  
the rear doors from inside the vehicle if they  
are not secured by the child-proof locks  
(Y page 68).  
If the vehicle has previously been locked with  
the key from the outside, opening a door from  
the inside will trigger the anti-theft alarm sys-  
tem. Switch off the alarm (Y page 78).  
X
X
To unlock: press button :.  
To lock: press button ;.  
If all the doors and the tailgate are closed,  
United Kingdom only:  
WARNING  
G
When the double locks are activated, the  
doors can no longer be opened from the  
inside. People in the vehicle can no longer get  
out, e.g. in hazardous situations. There is a  
risk of injury.  
Therefore, do not leave any people unsuper-  
vised in the vehicle, particularly children, eld-  
erly people or people in need of special assis-  
tance. Do not activate the double lock when  
people are in the vehicle.  
the vehicle locks.  
This does not lock or unlock the fuel filler flap.  
You cannot unlock the vehicle centrally from  
the inside if the vehicle has been locked with  
the key or KEYLESS-GO.  
For all countries except the United King-  
dom:  
You can open a door from inside the vehicle  
even if it has been locked.  
If the vehicle has previously been locked with  
the key from the outside, opening a door from  
the inside will trigger the anti-theft alarm sys-  
tem. Switch off the alarm (Y page 78).  
You can open the rear doors from inside the  
vehicle if they are not secured by the child-  
proof locks (Y page 68).  
When a locked door is opened from inside the  
vehicle, the previous unlocking process will  
be observed if the vehicle has been:  
If the vehicle has been locked from the out-  
side, the double lock function is activated as  
standard. It is then not possible to open the  
doors from inside the vehicle. You can deac-  
tivate the double lock function by deactivat-  
ing the interior motion sensor (Y page 80).  
The doors can then be opened from the inside  
after the vehicle has been locked from the  
outside. You can open the rear doors from  
inside the vehicle if they are not secured by  
the child-proof locks (Y page 68). The anti-  
theft alarm system is triggered if the door is  
opened from the inside. Switch off the alarm  
(Y page 78).  
R
locked with the locking button for the cen-  
tral locking or  
R
locked automatically  
The vehicle will be fully unlocked if it had pre-  
viously been fully unlocked. Only the door  
which has been opened from the inside is  
unlocked if only the driver's door had been  
previously unlocked.  
Centrally locking and unlocking the  
vehicle from the inside  
Only for the United Kingdom: if the vehicle  
has been locked with the key, the double lock  
functionisactivatedasstandard. Itisthennot  
possible to open the doors from inside the  
You can centrally lock or unlock the vehicle  
from the inside. This can be useful if you wish  
to lock the vehicle before pulling away, for  
example.  
Doors  
91  
vehicle. You can deactivate the double lock  
function by deactivating the interior motion  
sensor (Y page 80). The doors can then be  
opened from the inside after the vehicle has  
been locked from the outside. You can open  
the rear doors from inside the vehicle if they  
are not secured by the child-proof locks  
(Y page 68). The anti-theft alarm system is  
triggered if the door is opened from the  
inside. Switch off the alarm (Y page 78).  
The vehicle is locked automatically when the  
ignition is switched on and the wheels are  
turning.  
You could therefore be locked out if:  
R
the vehicle is being pushed  
R
the vehicle is being towed  
R
the vehicle is being tested on a dynamom-  
eter  
You can also activate and deactivate the auto-  
matic locking function using the on-board  
computer (Y page 251).  
When a locked door is opened from inside the  
vehicle, the previous unlocking process will  
be observed if the vehicle has been:  
R
locked with the locking button for the cen-  
tral locking or  
locked automatically  
Unlocking the driver's door (emer-  
gency key element)  
R
If the vehicle can no longer be unlocked with  
the key or KEYLESS-GO, use the emergency  
key element.  
If you use the emergency key element to  
unlock and open the driver's door, the anti-  
theft alarm system will be triggered  
(Y page 78).  
The vehicle will be fully unlocked if it had pre-  
viously been fully unlocked. Only the door  
which has been opened from the inside is  
unlocked if only the driver's door had been  
previously unlocked.  
Automatic locking feature  
X
Take the emergency key element out of the  
key (Y page 85).  
X
Insert the emergency key element into the  
lock of the driver's door as far as it will go.  
X
To deactivate: press and hold button :  
for approximately five seconds until a tone  
sounds.  
X
To activate: press and hold button ; for  
approximately five seconds until a tone  
sounds.  
X
Turn the emergency key element anti-  
clockwise as far as it will go to position 1.  
If you press one of the two buttons and do not  
hear a tone, the relevant setting has already  
been selected.  
Z
Luggage compartment  
92  
On right-hand-drive vehicles, turn the  
emergency key element clockwise.  
The door is unlocked.  
Turn the emergency key element back and  
remove it.  
On right-hand-drive vehicles, turn the  
emergency key element anti-clockwise.  
Turn the emergency key element back and  
remove it.  
Make sure that the doors and the tailgate  
are locked.  
Insert the emergency key element into the  
X
X
X
X
X
Insert the emergency key element into the  
key (Y page 85).  
key (Y page 85).  
i If you lock the vehicle as described above,  
the fuel filler flap is not locked. The anti-  
theft alarm system is not primed.  
Locking the vehicle (emergency key  
element)  
If the vehicle can no longer be locked with the  
key or KEYLESS-GO, use the emergency key  
element.  
Luggage compartment  
Important safety notes  
X
Open the driver's door.  
X
Close the front-passenger door, the rear  
doors and the tailgate.  
WARNING  
G
X
Press the locking button on the driver’s  
door (Y page 90).  
Check whether the locking knobs on the  
front-passenger door and the rear doors  
are still visible. Press the locking knobs  
down by hand if necessary.  
Combustion engines emit poisonous exhaust  
gases such as carbon monoxide. If the tailgate  
is open when the engine is running, particu-  
larly if the vehicle is moving, exhaust fumes  
could enter the passenger compartment.  
There is a risk of poisoning.  
X
Turn off the engine before opening the tail-  
gate. Never drive with the tailgate open.  
X
Close the driver's door.  
Take the emergency key element out of the  
X
key (Y page 85).  
Insert the emergency key element into the  
WARNING  
G
X
If objects, luggage or loads are not secured or  
not secured sufficiently, they could slip, tip  
over or be flung around and thereby hit vehicle  
occupants. There is a risk of injury, especially  
when braking or abruptly changing directions.  
lock of the driver's door as far as it will go.  
Always store objects so that they cannot be  
flung around. Secure objects, luggage or  
loads against slipping or tipping before the  
journey.  
! The tailgate swings upwards and to the  
rear when opened. Therefore, make sure  
that there is sufficient clearance above and  
behind the tailgate.  
X
Turn the emergency key element clockwise  
as far as it will go to position 1.  
The opening dimensions of the tailgate can be  
found in the "Vehicle data" section  
(Y page 404).  
Luggage compartment  
93  
Stow luggage or loads preferably in the lug-  
gage compartment. Observe the loading  
guidelines (Y page 306).  
Tailgate emergency release  
General notes  
Do not leave the key in the luggage compart-  
ment. You could otherwise lock yourself out.  
The tailgate can be:  
! The tailgate swings upwards and to the  
rear when opened. Therefore, make sure  
that there is sufficient clearance above and  
behind the tailgate.  
R
opened and closed manually from outside  
The opening dimensions of the tailgate can be  
found in the "Vehicle data" section  
(Y page 404).  
R
emergency release activated from the  
inside  
If the tailgate can no longer be unlocked:  
Opening/closing from the outside  
Opening  
R
using the key, or  
R
using the remote operating switch in the  
door control panel:  
Use the emergency release on the inside of  
the tailgate.  
You can reach the emergency release via the  
luggage compartment.  
Opening  
X
Press the % button on the key.  
X
Pull handle :.  
X
Raise the tailgate.  
Closing  
X
Fold rear seat backrest forwards  
(Y page 310).  
X
Take the emergency key element out of the  
key (Y page 85).  
X
Insert emergency key element ; into  
opening : in the trim and push it in.  
X
Open the tailgate.  
X
Insert the emergency key element into the  
key (Y page 85).  
X
Pull the tailgate down using handle :.  
X
Let the tailgate to drop into the lock.  
X
If necessary, lock the vehicle with the &  
button on the key or with KEYLESS-GO.  
Z
Side windows  
94  
Side windows  
WARNING  
G
The reversing function does not react:  
Important safety notes  
R
to soft, light and thin objects, e.g. small fin-  
gers  
WARNING  
G
While opening the side windows, body parts  
could become trapped between the side win-  
dow and the door frame as the side window  
moves. There is a risk of injury.  
Make sure that nobody touches the side win-  
dow during the opening procedure. If some-  
body becomes trapped, release the switch or  
pull the switch to close the side window again.  
R
while resetting  
This means that the reversing feature cannot  
prevent someone being trapped in these sit-  
uations. There is a risk of injury.  
When closing, make sure that no parts of the  
body are in the closing area. If someone  
becomes trapped, press the switch to open  
the side window again.  
WARNING  
G
While closing the side windows, body parts in  
the closing area could become trapped. There  
is a risk of injury.  
When closing make sure that no parts of the  
body are in the closing area. If somebody  
becomes trapped, release the switch or press  
the switch to open the side window again.  
Opening and closing the side win-  
dows  
The switches for all side windows are located  
on the driver's door. There is also a switch on  
each door for the corresponding side window.  
The switches on the driver's door take prec-  
edence.  
WARNING  
G
If children operate the side windows they  
could become trapped, particularly if they are  
left unsupervised. There is a risk of injury.  
Activate the override feature for the rear side  
windows. When leaving the vehicle, always  
take the key with you and lock the vehicle.  
Never leave children unattended in the vehi-  
cle.  
:
Front left  
Front right  
Side window reversing feature  
;
The side windows are equipped with an auto-  
matic reversing feature. If a solid object  
blocks or restricts a side window from trav-  
elling upwards during the automatic closing  
process, the side window opens again auto-  
matically. During the manual closing process,  
the side window only opens again automati-  
cally after the corresponding switch is  
=
Rear right  
Rear left  
?
X
Turn the key to position1 or 2 in the ignition  
lock (Y page 157).  
X
X
To open manually: press and hold the cor-  
responding button.  
To open fully: press the button beyond the  
point of resistance and release it.  
Automatic operation is started.  
released. The automatic reversing feature is  
only an aid and is no substitute for your atten-  
tion when closing a side window.  
Side windows  
95  
X
X
To close manually: pull the corresponding  
button and hold it.  
To close fully: pull the button beyond the i Vehicles with KEYLESS-GO or the KEY-  
on the driver's door. The key must be close  
to the driver's door handle.  
point of resistance and release it.  
LESS-GO start function: the key must be  
Automatic operation is started.  
in close proximity to the vehicle.  
X To interrupt automatic operation:  
press/pull the corresponding switch again.  
i If you press/pull the switch beyond the  
point of resistance, automatic operation is  
started in the corresponding direction. You  
can stop automatic operation by pressing/  
pulling again.  
X
Press and hold the % button until the  
side windows and the panorama sunroof  
are in the desired position.  
If the roller sunblind of the panorama slid-  
ing sunroof is closed, the roller sunblind is  
opened first.  
Press and hold the % button once more  
until the panorama sliding sunroof reaches  
the desired position.  
X
i You can continue to operate the side win-  
dows after switching off the engine or  
removing the key. This function remains  
active for five minutes or until the driver's  
or front-passenger door is opened.  
X To interrupt convenience opening:  
release the % button.  
i The side windows cannot be operated  
from the rear when the override feature for  
the side windows is activated (Y page 68).  
Convenience closing feature  
Important safety notes  
WARNING  
G
Convenience opening feature  
When the convenience closing feature is oper-  
ating, parts of the body could become trapped  
in the closing area of the side window and the  
sliding sunroof. There is a risk of injury.  
Observe the complete closing procedure  
when the convenience closing feature is oper-  
ating. When closing make sure that no parts of  
the body are in the closing area.  
Vehicles with KEYLESS-GO, the KEYLESS-  
GO start function, Exclusive Package or  
AMG Exclusive Package: you can ventilate  
the vehicle before you start driving.  
The key can also be used to carry out the fol-  
lowing functions simultaneously:  
R
unlock the vehicle  
Vehicles with KEYLESS-GO, the KEYLESS-  
GO start function, Exclusive Package or  
AMG Exclusive Package: at the same time  
you can:  
R
open the side windows  
open the panorama sliding sunroof and the  
roller sunblind  
R
The convenience opening feature can only be  
operated using the key.  
R
lock the vehicle  
R
close the side windows  
close the panorama sliding sunroof  
The "convenience opening" feature is also  
available when the vehicle is unlocked.  
R
X Vehicles with Exclusive Package or  
AMG Exclusive Package but without  
KEYLESS-GO and the KEYLESS-GO start  
function: for the following operations,  
point the tip of the key at the door handle  
On vehicles with a panorama sliding sunroof,  
you can then close the roller sunblind.  
Z
Side windows  
96  
i Notes on the automatic reversing feature  
for:  
R
the side windows (Y page 94)  
R
the panorama sliding sunroof  
(Y page 99)  
R
the roller sunblind (Y page 101)  
Using the key  
X Vehicles with Exclusive Package or  
AMG Exclusive Package but without  
KEYLESS-GO and the KEYLESS-GO start  
function: for the following operations,  
point the tip of the key at the door handle  
on the driver's door. The key must be close  
to the driver's door handle.  
X
Touch recessed sensor surface : on the  
door handle until the side windows and the  
panorama sliding sunroof are fully closed.  
i Make sure you only touch recessed sen-  
sor surface :.  
X
Make sure that all the side windows are  
closed.  
Make sure that all the side windows and the  
i Vehicles with KEYLESS-GO or the KEY-  
LESS-GO start function: the key must be  
in close proximity to the vehicle.  
X
panorama sliding sunroof are closed.  
X
Press and hold the & button until the  
side windows and the panorama sliding  
sunroof are fully closed.  
Make sure that all the side windows and the  
On vehicles with a panorama sliding sunroof:  
X
Touch recessed sensor surface : on the  
X
door handle again until the roller sunblind  
of the panorama sliding sunroof closes.  
panorama sliding sunroof are closed.  
On vehicles with a panorama sliding sunroof:  
X To interrupt convenience closing:  
release recessed sensor surface : on the  
door handle.  
X
Press and hold the & button again until  
the roller sunblind of the panorama sliding  
sunroof closes.  
X To interrupt convenience closing:  
release the & button.  
Resetting the side windows  
If a side window can no longer be closed fully,  
you must reset it.  
Using KEYLESS-GO  
X
Close all doors.  
Turn the key to position 1 or 2 in the ignition  
lock (Y page 157).  
Pull the corresponding switch on the door  
The driver's door and the door at which the  
handle is used must both be closed. The key  
must be outside the vehicle. The gap between  
the key and the corresponding door handle  
should not be greater than 1 m.  
X
X
control panel until the side window is com-  
pletely closed (Y page 94).  
X
Hold the switch for an additional second.  
Side windows  
97  
If the side window opens again slightly:  
X
Immediately pull the corresponding switch  
on the door control panel until the side win-  
dow is completely closed (Y page 94).  
X
Hold the switch for an additional second.  
X
If the corresponding side window remains  
closed after the button has been released,  
the side window has been reset correctly. If  
this is not the case, repeat the steps above  
again.  
Z
Panorama sliding sunroof  
98  
Problems with the side windows  
WARNING  
G
If you close a side window again immediately after it has been blocked or reset, the side window  
closes with increased or maximum force. The reversing function is then not active. Parts of the  
body could be trapped in the closing area in the process. This poses an increased risk of injury or  
even fatal injury.  
Make sure that no parts of the body are in the closing area. To stop the closing process, release  
the switch or push the switch again to reopen the side window.  
Problem  
Possible causes/consequences and M Solutions  
X
A side window cannot  
be closed because it is  
blocked by objects, e.g.  
leaves in the window  
guide.  
Remove the objects.  
Close the side window.  
X
A side window cannot If a side window is obstructed during closing and reopens again  
be closed and you can- slightly:  
not see the cause.  
X
Immediately after the window blocks, pull the corresponding  
switch again until the side window has closed.  
The side window is closed with increased force.  
If a side window is obstructed again during closing and reopens  
again slightly:  
X
Immediately after the window blocks, pull the corresponding  
switch again until the side window has closed.  
The side window is closed without the anti-entrapment feature.  
Panorama sliding sunroof  
Important safety notes  
If somebody becomes trapped:  
R
release the switch immediately, or  
R
during automatic operation, press the  
In the following section, the term "sliding sun-  
roof" refers to the panorama sliding sunroof.  
switch briefly in any direction  
The opening or closing procedure will be stop-  
ped.  
WARNING  
G
While opening and closing the sliding sunroof,  
body parts in close proximity could become  
trapped. There is a risk of injury.  
Make sure that no body parts are in close  
proximity during the opening and closing pro-  
cedures.  
WARNING  
G
If children operate the sliding sunroof they  
could become trapped, particularly if they are  
left unsupervised. There is a risk of injury.  
When leaving the vehicle, always take the key  
with you and lock the vehicle. Never leave  
children unattended in the vehicle.  
Panorama sliding sunroof  
99  
WARNING  
R
R
during resetting  
when closing the sliding sunroof again man-  
ually immediately after automatic reversing  
G
At high speeds the raised sliding sunroof auto-  
matically lowers slightly at the rear. This could  
trap you or other persons. There is a risk of  
injury. Make sure that nobody reaches into  
the sweep of the sliding sunroof whilst the  
vehicle is in motion.  
If somebody becomes trapped, immediately  
pull back the sliding sunroof switch. The slid-  
ing sunroof lifts during opening.  
This means that the reversing feature cannot  
prevent someone being trapped in these sit-  
uations. There is a risk of injury.  
When closing make sure that no body parts  
are in the closing area.  
If someone is trapped:  
R
release the switch immediately or  
R
! Only open the panorama sliding sunroof if  
it is free of snow and ice. Otherwise, mal-  
functions may occur.  
press the switch in any direction during the  
automatic closing process  
The closing process is stopped.  
Do not allow anything to protrude from the  
sliding sunroof. Otherwise, the seals could  
be damaged.  
Operating the panorama sliding sun-  
roof  
i Resonance noisescan occur in addition to  
the usual airflow noises when the sliding  
sunroof is open. They are caused by minor  
pressure fluctuations in the vehicle interior.  
Change the position of the sliding sunroof  
or open a side window slightly to reduce or  
eliminate these noises.  
Opening and closing  
Reversing feature of the sliding sun-  
roof  
In the following section, the term "sliding sun-  
roof" refers to the panorama sliding sunroof.  
:
The sliding sunroof is equipped with an auto-  
matic reversing feature. If an object blocks or  
restricts the sliding sunroof during the closing  
process, the sliding sunroof opens again  
automatically. The automatic reversing fea-  
ture is, however, only an aid and is no substi-  
tute for your attention when closing the slid-  
ing roof.  
To raise  
To open  
To close/lower  
;
=
The panorama sliding sunroof can only be  
operated when the roller sunblind is open.  
X
Turn the key to position 1 or 2 in the ignition  
lock (Y page 157).  
X
Press or pull the 3 switch in the corre-  
sponding direction.  
WARNING  
G
The reversing feature does not react:  
If you press/pull the 3 switch beyond the  
point of resistance, automatic operation is  
started in the corresponding direction. You  
can stop automatic operation by pressing/  
pulling again.  
R
to soft, light and thin objects, e.g. small fin-  
gers  
over the last 4 mm of the closing movement  
R
Z
Panorama sliding sunroof  
100  
After opening the sliding sunroof, the roller  
sunblind automatically closes slightly. This  
reduces drafts in the vehicle interior.  
If the sliding sunroof is raised at the rear, it  
automatically lowers slightly at higher  
speeds. The noise level in the vehicle interior  
is reduced as a result.  
The panorama sliding sunroof does not close  
if:  
R
it is raised at the rear.  
R
it is blocked.  
R
no rain is falling on the area of the wind-  
screen being monitored by the rain sensor.  
If, for example, the vehicle is under a bridge  
or in a carport, the field of the sensor may  
be covered.  
At low speeds it raises again automatically.  
You can also temporarily deactivate auto-  
matic lowering. To do so, press the 3  
switch. The sliding sunroof raises again auto-  
matically.  
You can continue to operate the sliding sun-  
roof after switching off the engine or remov-  
ing the key. This function remains active for  
five minutes or until you open a front door.  
The sliding sunroof cannot be opened if a roof  
carrier is fitted. In order to allow ventilation of  
the vehicle interior, you can raise the sliding  
sunroof.  
If contact is made with a roof carrier approved  
by Mercedes-Benz, the sliding sunroof lowers  
slightly but remains raised at the rear.  
Rain-closing feature when driving  
The raised panorama sliding sunroof auto-  
matically lowers when driving if it starts to  
rain. The sliding sunroof is lowered depending  
on:  
R
the road speed and  
R
the intensity of the rain  
You can manually cancel the automatic clos-  
ing procedure. Press or pull the 3 switch  
in any direction.  
To raise the panorama sliding sunroof again,  
press the 3 button in direction :. The  
rain-closing feature remains activated.  
Rain-closing feature when the engine is  
switched off  
Operating the roller sunblind of the  
panorama sliding sunroof  
The rain-closing feature is only available for  
vehicles with a rain sensor.  
Important safety notes  
When the key is in position 0 in the ignition  
lock or is removed, the panorama sliding sun-  
roof closes automatically:  
WARNING  
G
Parts of the body could become trapped  
between the roller sunblind and frame or slid-  
ing sunroof during automatic opening or clos-  
ing. There is a risk of injury.  
R
if it starts to rain  
at extreme outside temperatures  
after six hours  
R
R
R
if there is a malfunction in the power supply  
When opening or closing, make sure that no  
body parts are in the sweep of the roller sun-  
blind.  
The panorama sliding sunroof remains raised  
at the rear in order to allow ventilation of the  
vehicle interior.  
If someone is trapped:  
If the panorama sliding sunroof is obstructed  
when being closed by the rain-closing feature,  
it opens again slightly. The rain-closing fea-  
ture is then deactivated.  
R
release the switch immediately or  
press the switch in any direction during the  
automatic opening/closing process  
R
The opening/closing process is stopped.  
Panorama sliding sunroof  
101  
Opening and closing  
The roller sunblind shields the vehicle interior  
from sunlight. The roller sunblind can only be  
opened and closed when the panorama slid-  
ing sunroof is closed.  
Roller sunblind reversing feature  
The roller sunblind is equipped with an auto-  
matic reversing feature. If an object blocks or  
restricts the roller sunblind during the closing  
process, the roller sunblind opens again auto-  
matically. The automatic reversing feature is,  
however, only an aid and is no substitute for  
your attention when closing the roller sun-  
blind.  
:
;
=
To open  
To open  
To close  
WARNING  
G
The reversing feature does not react:  
X
Turn the key to position1 or 2 in the ignition  
lock (Y page 157).  
R
to soft, light and thin objects, e.g. small fin-  
X
Press or pull the 3 switch in the corre-  
gers  
sponding direction.  
R
when closing the roller sunblind again man-  
If you press/pull the 3 switch beyond the  
point of resistance, automatic operation is  
started in the corresponding direction. You  
can stop automatic operation by pressing/  
pulling again.  
After opening the panorama sliding sunroof,  
the roller sunblind automatically closes  
slightly. This reduces drafts in the vehicle  
interior.  
ually immediately after automatic reversing  
This means that the reversing feature cannot  
prevent someone being trapped in these sit-  
uations. There is a risk of injury.  
When closing the roller sunblind, make sure  
that no body parts are in the sweep.  
If someone is trapped:  
R
release the switch immediately or  
R
press the switch in any direction during the  
Resetting the panorama sliding sunroof  
or the roller sunblind  
automatic closing process  
The closing process is stopped.  
Reset the panorama sliding sunroof or the  
roller sunblind if the panorama sliding sunroof  
Z
Panorama sliding sunroof  
102  
or the roller sunblind does not move  
smoothly.  
X
Turn the key to position 1 or 2 in the ignition  
lock (Y page 157).  
X
Pull the 3 switch repeatedly to the point  
of resistance in the direction of arrow :  
until the panorama sliding sunroof is fully  
closed.  
X
Keep the 3 switch pulled for an addi-  
tional second.  
X
Pull the 3 switch repeatedly to the point  
of resistance in the direction of arrow :  
until the roller sunblind is fully closed.  
X
Keep the 3 switch pulled for an addi-  
tional second.  
X
Make sure that the panorama sliding sun-  
roof and the roller sunblind can be fully  
opened and closed again.  
X
If this is not the case, repeat the steps  
above again.  
Panorama sliding sunroof  
103  
Problems with the panorama sliding sunroof  
WARNING  
G
If you do not reset the sliding sunroof after a malfunction or voltage supply interruption, then the  
reversing function will malfunction or not work. The sliding sunroof closes with increased or  
maximum force. Parts of the body could be trapped in the closing area in the process. This poses  
an increased risk of injury or even fatal injury.  
In such or similar situations always make sure that no parts of the body are in the closing area.  
Always reset the sliding sunroof after a malfunction or voltage supply interruption.  
Problem  
Possible causes/consequences and M Solutions  
The panorama sliding  
sunroof cannot be  
closed and you cannot  
see the cause.  
If the panorama sliding sunroof is obstructed during closing and  
reopens again slightly:  
X
Immediately after it blocks, pull the 3 switch down again to  
the point of resistance until the panorama sliding sunroof is  
closed.  
The panorama sliding sunroof is closed with more force.  
If the panorama sliding sunroof is obstructed again during closing  
and reopens again slightly:  
X
Immediately after it blocks, pull the 3 switch down again to  
the point of resistance until the panorama sliding sunroof is  
closed.  
The panorama sliding sunroof is closed without the automatic  
reversing feature.  
Z
104  

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