!
Only secure the tow rope or tow bar at the
towing eyes. Otherwise, the vehicle could be
damaged.
!
Observe the following points when towing
with a tow rope:
R
Secure the tow rope on the same side on
both vehicles.
R
Ensure that the tow cable is not longer than
legally permitted. Mark the tow cable in the
middle, e.g. with a white cloth (30 x 30 cm).
This will make other road users aware that
the vehicle is being towed.
R
Only secure the tow cable to the towing
eye.
R
Observe the brake lamps of the towing
vehicle while driving. Always maintain a dis-
tance so that the tow rope does not sag.
R
Do not use steel cables or chains to tow
your vehicle. You could otherwise damage
the vehicle.
!
Do not use the towing eyes for recovery pur-
poses as this could damage the vehicle. If in
doubt, recover the vehicle with a crane.
!
When towing, pull away slowly and
smoothly. If the tractive power is too high, the
vehicles could be damaged.
!
The vehicle can be towed a maximum of
30 miles (50km). The towing speed of 30 mph
(50km/h) must not be exceeded.
If the vehicle has to be towed more than
30 miles (50km), the front axle must be raised
or the entire vehicle raised and transported.
!
Do not tow with sling-type equipment. This
could damage the vehicle.
!
To tow vehicles with KEYLESS-GO, use the
SmartKey instead of the Start/Stop button.
The transmission may otherwise shift to posi-
tion P when you open the driver's or front-
passenger door, which could damage the
transmission.
Observe the legal requirements for the relevant
countries when towing away.
Make sure that no charging cable is plugged in.
The parking lock cannot be released if a charg-
ing cable is plugged in.
It is better to have the vehicle transported than
to have it towed away.
If the vehicle can no longer be driven because of
an accident or breakdown, you have the follow-
ing options:
R
transporting the vehicle
As a rule, you should have the vehicle trans-
ported.
R
towing the vehicle with a tow rope or tow bar
Only tow the vehicle in exceptional cases.
Observe the following notes.
The vehicle may not be towed and must always
be transported if:
R
the multifunction display is not working
R
one of more of the following warning lamps is
lit up:
-
Drive system
-
12 V battery
R
one or both of the following display messages
have appeared:
-
Stop Switch Engine OffStop Switch Engine Off
-
Service Required Do Not ShiftService Required Do Not Shift
Gears Visit DealerGears Visit Dealer
R
you have to tow the vehicle over a longer dis-
tance than 30 miles (50 km).
The battery must be connected and charged.
Otherwise, you:
R
cannot turn the SmartKey to position 2 in the
ignition lock
R
cannot release the electric parking brake
R
cannot move the transmission to position N
The function of the electric parking brake and
the parking lock is dependent on the on-board
voltage.
If the on-board voltage is low or if there is a sys-
tem malfunction:
R
the electric parking brake may not be applied
in certain circumstances, or
R
the transmission may not be shifted to P
Switch off non-essential consumers, e.g. the
radio.
Disarm the automatic locking feature before the
vehicle is towed (Y page 166). You could other-
wise be locked out when pushing or towing the
vehicle.
252
Towing
Breakdown assistance
English 
