2018-2026 Mercedes B Class SUV MBUX Voice Assistant -> Operation User Manual
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MBUX Voice Assistant -> Operation for Your Mercedes B Class SUV Third Generation (2018-2026)

Notes on operating safety
For your own safety, always observe the following
points when operating mobile communications
equipment and especially your voice control sys-
tem:
R
Observe the legal requirements for the coun-
try in which you are driving.
R
If you use the voice control system in an emer-
gency your voice can change and your tele-
phone call, e.g. an emergency call, can
thereby be delayed.
R
Familiarise yourself with the voice control sys-
tem functions before starting the journey.
%
The voice control system does not replace
the Owner's Manual.
The answers from the voice control system do
not provide the complete scope of informa-
tion contained in the Owner's Manual. The
voice control system also does not give
detailed warning or damage information.
Therefore read the Owner's Manual so that
you are fully informed about the functions and
the safe operation of the vehicle.
Operation
Function of the MBUX voice assistant
Using the MBUX voice assistant, vehicle functions
and various areas of the MBUX multimedia system
can be operated by voice input, e.g. Navigation or
Telephone. The MBUX voice assistant is opera-
tional about half a minute aer switching on the
vehicle and can be operated from all seats
(depending on the optional equipment).
Conducting a dialogue
Requirements:
R
The voice activation function is activated in
the multimedia system (/ page 399).
R
For corrections during output, the
Voice
barge-in
option must be activated in the multi-
media system (/ page 399).
Starting a dialogue
#
Say Hey Mercedes to activate the MBUX voice
assistant.
or
#
Press the £ button on the multifunction
steering wheel.
A wave appears in the MBUX multimedia sys-
tem. The dialogue can be started.
For the dialogue with the MBUX voice assistant,
you can use complete sentences of colloquial lan-
guage as voice commands. Voice activation can
also be combined directly with a voice command,
e.g. Hey Mercedes, how warm is it outside?
Interrupting the dialogue
#
During the dialogue say Pause.
The dialogue is interrupted.
#
Say Hey Mercedes to continue the dialogue.
Correcting an entry
#
During the dialogue say Correction.
or
#
Interrupt the system's voice output.
Changing dialogue level
#
During the dialogue, say Back.
The MBUX voice assistant jumps back to the
previous dialogue step.
398
MBUX Voice Assistant
F247 0072 02
#
During the dialogue, say From the beginning
again.
The MBUX voice assistant jumps to the high-
est dialogue level.
Navigating in the selection list
If a voice command does not achieve a clear
result, a selection list is shown.
#
Say the line number or the content to select
an entry or to have further details shown.
#
Say Next page or Previous page to browse
the selection list.
Calling up help
#
For information about the MBUX voice assis-
tant: say Hey Mercedes, what can you do? .
#
Current application: say Help.
You will receive suggestions and information
about operation of the MBUX voice assistant
for the current application.
#
Specic function: call up the voice command
for the required function, for example with
Hey Mercedes, I need help with the radio.
#
Digital Owner's Manual: say Show me the
Owner's Manual.
The full extent of the Digital Owner's Manual is
available on the media display when the vehi-
cle is stationary.
Overview of the operable functions of the MBUX
voice assistant
You can use the MBUX voice assistant to operate
the following functions depending on the vehicle
equipment:
R
Telephone
R
Text message and e-mail
R
Navigation
R
Radio and media
R
Vehicle functions
R
Online functions
Full functionality of the voice control system is
only available for you with activation of online
voice control (/ page 399).
Information on the language setting
You can change the language of the MBUX voice
assistant via the system language settings
(/ page 432). If the set system language is not
supported by the MBUX voice assistant, English
will be selected.
Setting functions of MBUX voice assistant using
the multimedia system
Multimedia system:
4
©
5
Settings
5
System
5
Voice assistant
Switching voice activation of MBUX voice assis-
tant on or o
#
Select Hey Mercedes.
When the function is active, the Hey
Mercedes voice command can activate the
dialogue.
Switching direct commands on or o
#
Select Z.
MBUX Voice Assistant
399
F247 0072 02

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