2007-2013 Mercedes C Class 4 Door Breakdown assistance -> Towing and tow-starting User Manual
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Breakdown assistance -> Towing and tow-starting for Your Mercedes C Class 4 Door Second Generation (2007-2013)

X
Close cover : of positive terminal ; after removing the jumper cables.
X
Have the battery checked at a qualified specialist workshop.
i
Jump-starting is notconsidered to be a normal operating condition.
i
Jumper cables and further information regarding jump-starting can be obtained at any
qualified specialist workshop.
Towing and tow-starting
Important safety notes
G
WARNING
You can no longer steer the vehicle if the
steering wheel lock has been engaged. There
is a risk of an accident.
Always switch off the ignition when towing the
vehicle with a tow cable or a tow bar.
G
WARNING
If the weight of the vehicle to be towed or tow-
started is greater than the permissible gross
weight of your vehicle:
R
the towing eye could detach itself
R
the vehicle/trailer combination could
rollover.
There is a risk of an accident.
When towing or tow-starting another vehicle,
its weight should not be greater than the
permissible gross weight of your vehicle.
Information on your vehicle's gross vehicle
weight rating can be found on the vehicle
identification plate (Y page 346).
!
If DISTRONIC PLUS or the HOLD function
is activated, the vehicle brakes
automatically in certain situations. To
prevent damage to the vehicle, deactivate
DISTRONIC PLUS and the HOLD function in
the following or other similar situations:
R
when towing the vehicle
R
in the car wash
!
The vehicle can be towed a maximum of
30 miles (50km). The towing speed of
30 mph (50 km/h) must not be exceeded.
If the vehicle has to be towed more than
30 miles (50km), the entire vehicle must be
raised and transported.
!
Only secure the tow rope or tow bar at the
towing eyes. Otherwise, the vehicle could
be damaged.
!
Do not use the towing eyes for recovery
purposes as this could damage the vehicle.
If in doubt, recover the vehicle with a crane.
!
When towing, pull away slowly and
smoothly. If the tractive power is too high,
the vehicles could be damaged.
!
Do not tow with sling-type equipment.
This could damage the vehicle.
!
On vehicles with KEYLESS-GO, use the
SmartKey instead of the Start/Stop
button. Turn the SmartKey to position 2 in
the ignition lock and shift the automatic
transmission to N. Then, turn the SmartKey
back to 0 and leave it in the ignition lock.
It is better to have the vehicle transported
than to have it towed.
The automatic transmission must be in
position N when the vehicle is being towed.
The battery must be connected and charged.
Otherwise, you:
R
cannot turn the SmartKey to position 2 in
the ignition lock
R
cannot shift the automatic transmission to
position N
Release the selector lever lock manually to
move it out of position P(Y page 155).
i
Deactivate the automatic locking feature
(Y page 81). You could otherwise be locked
out when pushing or towing the vehicle.
304
Towing and tow-starting
Breakdown assistance
Installing/removing the towing eye
Installing the towing eye
G
WARNING
The exhaust tail pipe may be very hot.There
is a risk of burns when removing the rear
cover.
Do not touch the exhaust pipe. Take particular
care when removing the rear cover.
X
Remove the towing eye from the vehicle
tool kit (Y page 296).
The mountings for the removable towing eyes
are located in the bumpers. They are at the
front and at the rear, behind the covers.
X
Press the mark on cover : inwards in the
direction of the arrow.
X
Take cover : off the opening.
X
Screw in and tighten the towing eye
clockwise to the stop.
Removing the towing eye
X
Unscrew and remove the towing eye.
X
Attach cover : to the bumper and press
until it engages.
X
Place the towing eye in the vehicle tool kit.
Towing the vehicle with the rear axle
raised
Only possible for vehicles without
4MATIC.
When towing your vehicle with the rear axle
raised, it is important that you observe the
safety instructions (Y page 304).
!
The ignition must be switched off if you
are towing the vehicle with the rear axle
raised. Intervention by ESP
®
could
otherwise damage the brake system.
X
Switch on the hazard warning lamps
(Y page 113).
X
Turn the SmartKey to position 0 in the
ignition lock and remove the SmartKey
from the ignition lock.
X
When leaving the vehicle, take the
SmartKey or the KEYLESS-GO key with you.
Towing avehicle with both axles on
the ground
It is importantthat you observe the safety
instructions when towing away your vehicle
(Y page 304).
X
Switch on the hazard warning lamps
(Y page 113).
i
When towing with the hazard warning
lamps switched on, use the combination
switch as usual to signal a change of
direction. In this case, only the indicator
lamps for the direction of travel flash. After
resetting the combination switch, the
hazard warning lamp starts flashing again.
X
Turn the SmartKey to position 2 in the
ignition lock.
X
When the vehicle is stationary, depress the
brake pedal and keep it depressed.
X
Shift the automatic transmission to
position N.
X
Release the brake pedal.
X
Release the parking brake.
Towing and tow-starting
305
Breakdown assistance
Z

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