2014-2021 Mercedes C Class 4 Door Breakdown assistance -> Battery (vehicle) User Manual
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Breakdown assistance -> Battery (vehicle) for Your Mercedes C Class 4 Door Fourth Generation (2014-2021)

394 Breakdown assistance  
Battery (vehicle)  
Notes on the 12 V battery  
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WARNING Risk of an accident due to  
work carried out incorrectly on the bat‐  
tery  
Work carried out incorrectly on the battery  
can, for example, lead to a short circuit. This  
can restrict functions relevant for safety sys‐  
tems and impair the operating safety of your  
vehicle.  
You could lose control of the vehicle in the  
following situations in particular:  
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To reduce the tyre pressure: press pres‐  
sure release button 1 next to manometer  
2.  
Pull the tyre sealant bottle out of the tyre  
inflation compressor. Press the locking tabs  
on the yellow cap together to do this.  
The filling hose stays on the tyre sealant bot‐  
tle.  
Drive to the nearest qualified specialist work‐  
shop and have the tyre, tyre sealant bottle  
and filling hose replaced there.  
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When the tyre pressure is correct, unscrew  
the filling hose from the valve of the sealed  
tyre.  
Screw the valve cap onto the valve of the  
sealed tyre.  
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when braking  
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in the event of abrupt steering manoeu‐  
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vres and/or when the vehicle's speed is  
not adapted to the road conditions  
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In the event of a short circuit or a simi‐  
lar incident, contact a qualified special‐  
ist workshop immediately.  
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Do not drive on.  
Breakdown assistance 395  
All vehicles  
The highly flammable gas mixture is created  
while the battery is charging and during starting  
assistance.  
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Always have work on the battery carried  
out at a qualified specialist workshop.  
ENVIRONMENTAL NOTE Environmental  
damage due to improper disposal of bat‐  
teries  
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Further information on ABS (/ page 185)  
Further information on ESP® (/ page 186)  
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WARNING Danger of chemical burns  
from the battery acid  
For safety reasons, Mercedes-Benz recommends  
that you only use batteries which have been tes‐  
ted and approved for your vehicle by Mercedes-  
Benz.  
Battery acid is caustic.  
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Avoid contact with the skin, eyes or  
clothing.  
Batteries contain pollutants. It is  
illegal to dispose of them with the household  
rubbish.  
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Do not lean over the battery.  
All vehicles except vehicles with a lithium-  
ion battery  
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Do not inhale battery gases.  
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Keep children away from the battery.  
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WARNING Risk of explosion due to elec‐  
trostatic charge  
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Immediately rinse battery acid off thor‐  
oughly with plenty of clean water and  
seek medical attention immediately.  
Dispose of batteries in an  
environmentally responsible manner.  
Take discharged batteries to a qualified  
specialist workshop or to a collection  
point for used batteries.  
Electrostatic charge can ignite the highly  
explosive gas mixture in the battery.  
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To discharge any electrostatic charge  
that may have built up, touch the metal  
vehicle body before handling the bat‐  
tery.  
If you have to disconnect the 12 V battery, con‐  
tact a qualified specialist workshop.  
Comply with safety notes and take protective  
measures when handling batteries.  
396 Breakdown assistance  
Risk of explosion.  
Observe this Owner's Manual.  
NOTE Damage to the battery from over‐  
voltage  
*
When charging using a battery charger with‐  
out a restriction of the maximum charging  
voltage, the battery or the on-board electron‐  
ics can be damaged.  
Fire, naked flames and smoking are  
prohibited when handling the battery.  
Avoid creating sparks.  
Observe the following if you do not intend to use  
the vehicle over an extended period of time:  
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Activate standby mode.  
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Only use battery chargers with a maxi‐  
mum charging voltage of 14.8 V.  
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Alternatively: connect the battery to a bat‐  
Electrolyte or battery acid is corro‐  
sive. Avoid contact with the skin, eyes  
or clothing. Wear suitable protective  
clothing, in particular gloves, an  
apron and a face mask. Immediately  
rinse electrolyte or acid splashes off  
with clean water. Consult a doctor if  
necessary.  
tery charger approved by Mercedes-Benz or  
consult a qualified specialist workshop to  
disconnect the battery.  
All other vehicles  
When charging the battery and during starting  
assistance, always use the jump-start connec‐  
tion point in the engine compartment.  
Notes on starting assistance and charging  
the 12 V battery  
NOTE Damage to the battery from over‐  
voltage  
*
Vehicles with a lithium-ion battery  
Wear safety glasses.  
When charging the battery and during starting  
assistance, always use the jump-start connec‐  
tion point in the engine compartment.  
When charging using a battery charger with‐  
out a restriction of the maximum charging  
voltage, the battery or the on-board electron‐  
ics can be damaged.  
Keep children away.  
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Only use battery chargers with a maxi‐  
mum charging voltage of 14.8 V.  
Breakdown assistance 397  
If the indicator/warning lamps in the instrument  
cluster do not light up at low temperatures, it is  
very likely that the discharged battery has fro‐  
zen. In this case you may neither jump-start the  
vehicle nor charge the battery.  
The service life of a battery that has been  
thawed may be dramatically shortened. The  
starting characteristics may be impaired, espe‐  
cially at low temperatures.  
It is recommended that you have a thawed bat‐  
tery checked at a qualified specialist workshop.  
Plug-in hybrid: be sure to observe the notes in  
the Supplement. You could otherwise fail to rec‐  
ognise dangers.  
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WARNING Risk of explosion from hydro‐  
gen gas igniting  
WARNING Risk of explosion during  
charging process and starting assistance  
There is a danger of hydrogen gas igniting  
when charging the battery if there is a short  
circuit or sparks start to form.  
During the charging process and starting  
assistance, the battery may release an explo‐  
sive gas mixture.  
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Make sure that the positive terminal of  
the connected battery does not come  
into contact with vehicle parts.  
Never place metal objects or tools on a  
battery.  
The described order of the battery  
clamps must be observed when con‐  
necting and disconnecting the battery.  
When giving starting assistance, always  
make sure that you only connect bat‐  
tery terminals with identical polarity.  
Avoid fire, naked flames, creating  
sparks and smoking.  
Make sure there is sufficient ventila‐  
tion.  
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Do not lean over a battery.  
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WARNING Risk of explosion from a fro‐  
zen battery  
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All vehicles  
A discharged battery may freeze at tempera‐  
tures slightly above or below freezing point.  
During starting assistance or battery charg‐  
ing, battery gas can be released.  
NOTE Damage caused by numerous or  
extended attempts to start the engine  
*
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During starting assistance, you must  
observe the described order for con‐  
necting and disconnecting the jump  
lead.  
Numerous or extended attempts to start the  
engine may damage the catalytic converter  
due to non-combusted fuel.  
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Always allow a battery to thaw before  
charging it or performing starting assis‐  
tance.  
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Do not connect or disconnect the bat‐  
tery clamps while the engine is running.  
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Avoid numerous and extended attempts  
to start the engine.  
398 Breakdown assistance  
Observe the following points during starting  
assistance and when charging the battery:  
Observe the additional following points during  
starting assistance:  
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Only use undamaged jump lead/charging  
Starting assistance may only be provided  
cables with a sufficient cross-section and  
insulated terminal clamps.  
using vehicles, batteries or other jump start  
devices with a nominal voltage of 12 V.  
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Non-insulated parts of the terminal clamps  
The vehicles must not touch.  
must not come into contact with other metal  
parts while the jump lead/charging cable is  
connected to the battery/jump-start connec‐  
tion point.  
The jump lead/charging cable must not  
come into contact with any parts which may  
move when the engine is running.  
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Vehicles with a petrol engine: jump-start  
the vehicle only when the engine and exhaust  
system are cold.  
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Fold cover 1 up in the direction of the  
arrow.  
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Starting assistance and charging the 12 V  
battery  
Requirements:  
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Always make sure that neither you nor the  
battery is electrostatically charged.  
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The vehicle is secured with the electric park‐  
ing brake.  
Automatic transmission: the transmission  
is in position j.  
Manual transmission: the transmission is in  
neutral.  
The ignition and all electrical consumers are  
switched off.  
The bonnet is open.  
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Keep away from fire and naked flames.  
Do not lean over the battery.  
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Observe the additional following points when  
charging the battery:  
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Only use battery chargers tested and  
approved for Mercedes-Benz.  
Read the battery charger's operating instruc‐  
tions before charging the battery.  
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Breakdown assistance 399  
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During starting assistance: start the  
engine of the donor vehicle and run at idle  
speed.  
Connect the negative pole of the donor bat‐  
tery and earth point 4 of your own vehicle  
by using the jump lead/charging cable. Begin  
with the donor battery first.  
During starting assistance: start the  
engine of your own vehicle.  
During the charging process: start the  
charging process.  
During starting assistance: let the engines  
run for several minutes.  
During starting assistance: before discon‐  
necting the jump lead, switch on an electrical  
consumer in your own vehicle, e.g. the rear  
window heater or lighting.  
each time with the contacts on your own  
vehicle first.  
After removing the jump lead/charging  
cable, close cover 2 of positive clamp 3.  
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Close cover 1.  
Further information can be obtained at a quali‐  
fied specialist workshop.  
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Replacing the 12 V battery  
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Observe the notes on the 12 V battery  
(/ page 394).  
Mercedes-Benz recommends that you have the  
12 V battery replaced at a qualified specialist  
workshop, e.g. at a Mercedes-Benz Service  
Centre.  
Observe the following notes if you want to  
replace the battery yourself:  
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Slide cover 2 of positive clamp 3 on the  
jump-starting connection point in the direc‐  
tion of the arrow.  
Connect positive clamp 3 on your vehicle to  
the positive pole of the donor battery using  
the jump lead/charging cable. Always begin  
with positive clamp 3 on your own vehicle  
first.  
When the starting assistance/charging process  
is complete:  
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Always replace a faulty battery with a battery  
which meets the specific vehicle require‐  
ments.  
The vehicle is equipped with an AGM technol‐  
ogy battery (Absorbent Glass Mat) or a lith‐  
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First, remove the jump lead/charging cable  
from earth point 4 and negative pole of the  
donor battery, then from positive clamp 3  
and positive pole of the donor battery. Begin  

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