2013-2018 Mercedes CLA 4 Door Opening and closing User Manual
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USER MANUALS FOR EVERY MAKE & MODEL

Opening and closing for Your Mercedes CLA 4 Door First Generation (2013-2018)

Key
Important safety notes
G
WARNING
If children are left unsupervised in the vehicle,
they could:
R
open doors, thereby endangering other per-
sons or road users
R
get out and be struck by oncoming traffic
R
operate vehicle equipment and become
trapped, for example
In addition, the children could also set the
vehicle in motion, for example, if they:
R
release the parking brake
R
shift the automatic transmission out of park
position P or shift manual transmission into
neutral
R
start the engine
There is a risk of an accident and injury.
When leaving the vehicle, always take the key
with you and lock the vehicle. Never leave
children and animals unattended in the vehi-
cle. Keep the keys out of the reach of children.
G
WARNING
If you attach heavy or large objects to the key,
the key could be unintentionally turned in the
ignition lock. This could cause the engine to
be switched off. There is a risk of an accident.
Do not attach any heavy or large objects to the
key. Remove any bulky keyrings before insert-
ing the key into the ignition lock.
!
Keep the key away from strong magnetic
fields. Otherwise, the remote control function
could be affected.
Strong magnetic fields can occur in the vicin-
ity of powerful electrical installations.
Do not keep the key:
R
with electronic devices, e.g. a mobile phone
or another key
R
with metallic objects, e.g. coins or metal foil
R
inside metallic objects, e.g. a metal case
Vehicles with KEYLESS-GO start function: do
not keep the key in the boot. Otherwise, the key
may not be detected, e.g. when starting the
engine using the Start/Stop button.
United Kingdom only:
G
WARNING
When the double locks are activated, the
doors can no longer be opened from the
inside. People in the vehicle can no longer get
out, e.g. in hazardous situations. There is a
risk of injury.
Therefore, do not leave any people unsuper-
vised in the vehicle, particularly children, eld-
erly people or people in need of special assis-
tance. Do not activate the double lock when
people are in the vehicle.
If the vehicle has been locked from the outside,
the double lock function is activated as stand-
ard. It is then not possible to open the doors
from inside the vehicle. You can deactivate the
double lock function by deactivating the interior
motion sensor (Y page 75). The doors can then
be opened from the inside after the vehicle has
been locked from the outside. You can open the
rear doors from inside the vehicle if they are not
secured by the child-proof locks (Y page 65).
The anti-theft alarm system is triggered if the
door is opened from the inside. Switch off the
alarm (Y page 73).
Key functions
:
& Locks the vehicle
;
F Opens the boot lid
=
% Unlocks the vehicle
If you do not open the vehicle within approx-
imately 40 seconds of unlocking:
R
the vehicle locks again
R
protection against theft is reactivated
76
Key
Opening and closing
X
To lock: press the & button.
The key centrally locks/unlocks:
R
the doors
R
the boot lid
R
the fuel filler flap
During unlocking, the turn signals flash once.
During locking, they flash three times.
When the locator lighting is activated via the
multimedia system, it also lights up when it is
dark after the vehicle is unlocked with the
remote control (see the separate operating
instructions).
You can also set an audible signal to confirm
that the vehicle has been locked. The audible
signal can be activated or deactivated using the
on-board computer (Y page 211).
X
To open the boot lid automatically: press
and hold the F button until the boot lid
opens (Y page 87).
KEYLESS-GO
General notes
Bear in mind that the engine can be started by
any of the vehicle occupants if there is a key in
the vehicle.
Locking and unlocking
You can start, lock or unlock the vehicle using
KEYLESS-GO. To do this, you need to carry the
key with you. You can combine the KEYLESS-GO
functions with the functions of a conventional
key. Unlock the vehicle using KEYLESS-GO, for
instance, and lock it using the & button on
the key.
The driver's door and the door at which the han-
dle is used must both be closed. The key must be
outside the vehicle. When locking or unlocking
with KEYLESS-GO, the distance between the key
and the corresponding door handle must not be
greater than 1 m.
A check that periodically establishes a radio
connection between the vehicle and the key
determines whether a valid key is in or in the
direct vicinity of the vehicle. This occurs, for
example:
R
during engine start
R
during driving
R
when using HANDS-FREE ACCESS
R
when the external door handles are touched
R
during convenience closing
X
To unlock the vehicle: touch the inner sur-
face of the door handle.
X
To lock the vehicle: touch sensor surface :
or ;.
Make sure that you do not touch the inner
surface of the door handle.
X
Convenience closing feature: touch
recessed sensor surface ; for an extended
period.
Further information on the convenience clos-
ing feature (Y page 90).
X
To unlock the boot lid: pull boot lid han-
dle :.
Deactivating and activating
If you do not intend to use the vehicle for an
extended period of time, you can deactivate
KEYLESS-GO. The key will then use very little
power, thereby conserving battery power. For
the purposes of activation or deactivation, the
vehicle does not have to be nearby.
Key
77
Opening and closing
Z
X
To deactivate: press the & button on the
key twice in rapid succession.
The battery check lamp of the key flashes
twice briefly and lights up once; KEYLESS-GO
is deactivated (Y page 79).
X
To activate: press any button on the key.
or
X
Insert the key into the ignition lock.
KEYLESS-GO and all its associated features
are available again.
KEYLESS-GO start function
General notes
Bear in mind that the engine can be started by
any of the vehicle occupants if there is a key in
the vehicle.
Changing the settings of the locking
system
You can change the settings of the locking sys-
tem. This means that only the driver's door and
the fuel filler flap are unlocked when the vehicle
is unlocked. This is useful if you frequently travel
alone.
X
To change the setting: press and hold down
the % and & buttons simultaneously
for about six seconds until the battery indica-
tor lamp flashes twice (Y page 79).
If the setting of the locking system is changed
within the signal range of the vehicle, pressing
the & or % button:
R
locks or
R
unlocks the vehicle
The key now functions as follows:
X
To unlock: press the % button once.
X
To unlock centrally: press the % button
twice.
X
To lock centrally: press the & button.
The KEYLESS-GO function is changed as fol-
lows:
X
To unlock the driver's door: touch the inner
surface of the door handle on the driver's
door.
X
To unlock centrally: touch the inner surface
of the door handle on the front-passenger
door or the rear door.
X
To lock centrally: touch the outer sensor
surface on one of the door handles.
X
To restore the factory settings: press and
hold down the % and & buttons simul-
taneously for approximately six seconds until
the battery check lamp flashes twice
(Y page 79).
Emergency key element
General notes
If the vehicle can no longer be unlocked with the
key or KEYLESS-GO, use the emergency key ele-
ment.
If you use the emergency key element to unlock
and open the driver's door or the boot lid, the
anti-theft alarm system will be triggered
(Y page 73).
There are several ways to deactivate the alarm:
X
To deactivate the alarm with the key: press
the % or & button on the key.
or
X
Insert the key into the ignition lock.
or
X
To deactivate the alarm with KEYLESS-GO:
press the Start/Stop button in the ignition
lock. The key must be in the vehicle.
or
X
Lock or unlock the vehicle using KEYLESS-
GO. The key must be outside the vehicle.
If you unlock the vehicle using the emergency
key element, the fuel filler flap will not be
unlocked automatically.
X
To unlock the fuel filler flap: insert the key
into the ignition lock.
78
Key
Opening and closing
Removing the emergency key element
X
Push release catch : in the direction of the
arrow and, at the same time, remove emer-
gency key element ; from the key.
Further information about:
R
Unlocking the driver's door (Y page 85)
R
Unlocking the boot (Y page 88)
R
Locking the vehicle (Y page 85)
Inserting the emergency key element
X
Push emergency key element ; completely
into the key until it engages and release
catch : is back in its basic position.
Battery of the key
Important safety notes
G
WARNING
Batteries contain toxic and corrosive substan-
ces. If batteries are swallowed, it can result in
severe health problems. There is a risk of fatal
injury.
Keep batteries out of the reach of children. If
a battery is swallowed, seek medical attention
immediately.
H
Environmental note
Batteries contain pollutants.
It is illegal to dispose of them
with the household rubbish.
They must be collected sep-
arately and disposed of in an
environmentally responsible
recycling system.
Dispose of batteries in an
environmentally responsible
manner. Take discharged
batteries to a qualified spe-
cialist workshop or to a col-
lection point for used batter-
ies.
Mercedes-Benz recommends that you have the
battery replaced at a qualified specialist work-
shop.
Checking the battery
X
Press the & or % button.
The battery is working properly if battery
check lamp : lights up briefly.
The battery is discharged if battery check
lamp : does not light up briefly.
X
Replace the battery (Y page 79).
i If the key battery is checked within the sig-
nal reception range of the vehicle, pressing
the & or % button:
R
locks or
R
unlocks the vehicle
i
You can obtain a battery from any qualified
specialist workshop.
Replacing the battery
You require a CR 2025 3 V cell battery.
X
Take the emergency key element out of the
key (Y page 78).
Key
79
Opening and closing
Z
X
Press emergency key element ; into the
opening in the key in the direction of the arrow
until battery tray cover : opens. When doing
so, do not hold cover : shut.
X
Remove battery tray cover :.
X
Repeatedly tap the key against your palm until
battery = falls out.
X
Insert the new battery with the positive ter-
minal facing upwards. Use a lint-free cloth to
do so.
X
Make sure that the surface of the battery is
free of lint, grease and other contamination.
X
Insert the front tabs of battery tray cover :
and then press to close it.
X
Insert the emergency key element into the
key (Y page 79).
X
Check the function of all key buttons on the
vehicle.
80
Key
Opening and closing
Problems with the key
Problem
Possible causes/consequences and MM Solutions
You cannot lock or
unlock the vehicle using
the key.
The key battery is weak or discharged.
X
Vehicles without KEYLESS-GO or KEYLESS-GO start function:
try again to lock/unlock the vehicle using the remote control func-
tion of the key. Point the tip of the key at the driver's door handle
from close range and press the % or & button.
If this does not work:
X
Check the key battery (Y page 79) and replace if necessary
(Y page 79).
X
Unlock (Y page 85) or lock (Y page 85) the vehicle using the
emergency key element.
There is interference from a powerful source of radio waves.
X
Vehicles without KEYLESS-GO or KEYLESS-GO start function:
try again to lock/unlock the vehicle using the remote control func-
tion of the key. Point the tip of the key at the driver's door handle
from close range and press the % or & button.
If this does not work:
X
Unlock (Y page 85) or lock (Y page 85) the vehicle using the
emergency key element.
The key is faulty.
X
Unlock (Y page 85) or lock (Y page 85) the vehicle using the
emergency key element.
X
Have the key checked at a qualified specialist workshop.
You can no longer lock or
unlock the vehicle using
KEYLESS-GO.
The key battery is weak or discharged.
X
Check the key battery (Y page 79) and replace if necessary
(Y page 79).
If this does not work:
X
Unlock (Y page 85) or lock (Y page 85) the vehicle using the
emergency key element.
There is interference from a powerful source of radio waves.
X
Unlock (Y page 85) or lock (Y page 85) the vehicle using the
emergency key element.
Key
81
Opening and closing
Z
Problem
Possible causes/consequences and MM Solutions
There is a fault with KEYLESS-GO.
X
Lock or unlock the vehicle using the remote control function of the
key.
X
Have the vehicle and key checked at a qualified specialist work-
shop.
If the vehicle cannot be locked or unlocked even using the remote
control function:
X
Unlock (Y page 85) or lock (Y page 85) the vehicle using the
emergency key element.
X
Have the vehicle and key checked at a qualified specialist work-
shop.
The engine cannot be
started using the key.
The on-board voltage is too low.
X
Switch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work:
X
Check the starter battery and charge it if necessary (Y page 301).
or
X
Jump-start the vehicle (Y page 301).
or
X
Consult a qualified specialist workshop.
The engine cannot be
started using the Start/
Stop button. The key is in
the vehicle.
The vehicle is locked.
X
Unlock the vehicle and try to start the vehicle again.
The key battery is weak or discharged.
X
Check the key battery (Y page 79) and replace if necessary
(Y page 79).
If this does not work:
X
Start your vehicle with the key in the ignition lock.
There is interference from a powerful source of radio waves.
X
Start your vehicle with the key in the ignition lock.
You have lost a key.
X
Have the key deactivated at a qualified specialist workshop.
X
Report the loss immediately to the vehicle insurers.
X
If necessary, have the locks changed as well.
You have lost the emer-
gency key element.
X
Report the loss immediately to the vehicle insurers.
X
If necessary, have the locks changed as well.
82
Key
Opening and closing
Doors
Important safety notes
G
WARNING
If children are left unsupervised in the vehicle,
they could:
R
open doors, thereby endangering other per-
sons or road users
R
get out and be struck by oncoming traffic
R
operate vehicle equipment and become
trapped, for example
In addition, the children could also set the
vehicle in motion, for example, if they:
R
release the parking brake
R
shift the automatic transmission out of park
position P or shift manual transmission into
neutral
R
start the engine
There is a risk of an accident and injury.
When leaving the vehicle, always take the key
with you and lock the vehicle. Never leave
children and animals unattended in the vehi-
cle. Keep the keys out of the reach of children.
Stow luggage or loads preferably in the luggage
compartment. Observe the loading guidelines
(Y page 268).
United Kingdom only:
G
WARNING
When the double locks are activated, the
doors can no longer be opened from the
inside. People in the vehicle can no longer get
out, e.g. in hazardous situations. There is a
risk of injury.
Therefore, do not leave any people unsuper-
vised in the vehicle, particularly children, eld-
erly people or people in need of special assis-
tance. Do not activate the double lock when
people are in the vehicle.
If the vehicle has been locked with the key, the
double lock function is activated as standard. It
is then not possible to open the doors from
inside the vehicle. You can deactivate the dou-
ble lock function by deactivating the interior
motion sensor (Y page 75). The doors can then
be opened from the inside after the vehicle has
been locked from the outside. You can open the
rear doors from inside the vehicle if they are not
secured by the child-proof locks (Y page 65).
The anti-theft alarm system is triggered if the
door is opened from the inside. Switch off the
alarm (Y page 73).
Unlocking and opening the doors
from the inside
!
The side windows will not open/close if the
battery is discharged or if the side windows
have iced up. It will then not be possible to
close the door. Do not attempt to force the
door to close. You could otherwise damage
the door or the side window.
When a door is opened, the side window on that
side opens slightly. When the door is closed, the
side window is raised again.
X
Pull door handle ;.
If the door is locked, locking knob : pops up.
The door is unlocked and opens.
For all countries except the United Kingdom:
You can open a door from inside the vehicle
even if it has been locked. You can only open the
rear doors from inside the vehicle if they are not
secured by the child-proof locks (Y page 65).
If the vehicle has previously been locked with
the key from the outside, opening a door from
the inside will trigger the anti-theft alarm sys-
tem. Switch off the alarm (Y page 73).
United Kingdom only:
G
WARNING
When the double locks are activated, the
doors can no longer be opened from the
inside. People in the vehicle can no longer get
Doors
83
Opening and closing
Z
out, e.g. in hazardous situations. There is a
risk of injury.
Therefore, do not leave any people unsuper-
vised in the vehicle, particularly children, eld-
erly people or people in need of special assis-
tance. Do not activate the double lock when
people are in the vehicle.
If the vehicle has been locked from the outside,
the double lock function is activated as stand-
ard. It is then not possible to open the doors
from inside the vehicle. You can deactivate the
double lock function by deactivating the interior
motion sensor (Y page 75). The doors can then
be opened from the inside after the vehicle has
been locked from the outside. You can open the
rear doors from inside the vehicle if they are not
secured by the child-proof locks (Y page 65).
The anti-theft alarm system is triggered if the
door is opened from the inside. Switch off the
alarm (Y page 73).
Centrally locking and unlocking the
vehicle from the inside
You can centrally lock or unlock the vehicle from
the inside. This can be useful if you wish to lock
the vehicle before pulling away, for example.
X
To unlock: press button :.
X
To lock: press button ;.
If all the doors and the boot lid are closed, the
vehicle locks.
This does not lock or unlock the fuel filler flap.
You cannot unlock the vehicle centrally from the
inside if the vehicle has been locked with the key
or KEYLESS-GO.
For all countries except the United Kingdom:
You can open a door from inside the vehicle
even if it has been locked.
If the vehicle has previously been locked with
the key from the outside, opening a door from
the inside will trigger the anti-theft alarm sys-
tem. Switch off the alarm (Y page 73).
You can open the rear doors from inside the
vehicle if they are not secured by the child-proof
locks (Y page 65).
When a locked door is opened from inside the
vehicle, the previous unlocking process will be
observed if the vehicle has been:
R
locked with the locking button for the central
locking or
R
locked automatically
The vehicle will be fully unlocked if it had previ-
ously been fully unlocked. Only the door that has
been opened from the inside is unlocked if only
the driver's door had previously been unlocked.
Only for the United Kingdom: if the vehicle
has been locked with the key, the double lock
function is activated as standard. It is then not
possible to open the doors from inside the vehi-
cle. You can deactivate the double lock function
by deactivating the interior motion sensor
(Y page 75). The doors can then be opened from
the inside after the vehicle has been locked from
the outside. You can open the rear doors from
inside the vehicle if they are not secured by the
child-proof locks (Y page 65). The anti-theft
alarm system is triggered if the door is opened
from the inside. Switch off the alarm
(Y page 73).
When a locked door is opened from inside the
vehicle, the previous unlocking process will be
observed if the vehicle has been:
R
locked with the locking button for the central
locking or
R
locked automatically
The vehicle will be fully unlocked if it had previ-
ously been fully unlocked. Only the door that has
been opened from the inside is unlocked if only
the driver's door had previously been unlocked.
84
Doors
Opening and closing
Automatic locking feature
X
To deactivate: press and hold button : for
approximately five seconds until a tone
sounds.
X
To activate: press and hold button ; for
approximately five seconds until a tone
sounds.
If you press one of the two buttons and do not
hear a tone, the relevant setting has already
been selected.
The vehicle is locked automatically when the
ignition is switched on and the wheels are turn-
ing.
You could therefore be locked out if:
R
the vehicle is being pushed
R
the vehicle is being towed
R
the vehicle is being tested on a dynamometer
You can also activate and deactivate the auto-
matic locking function using the on-board com-
puter (Y page 211).
Unlocking the driver's door (emer-
gency key element)
If the vehicle can no longer be unlocked with the
key or KEYLESS-GO, use the emergency key ele-
ment.
If you use the emergency key element to unlock
and open the driver's door, the anti-theft alarm
system will be triggered (Y page 73).
X
Take the emergency key element out of the
key (Y page 78).
X
Insert the emergency key element into the
lock of the driver's door as far as it will go.
X
Turn the emergency key element anti-clock-
wise as far as it will go to position 1.
On right-hand-drive vehicles, turn the emer-
gency key element clockwise.
The door is unlocked.
X
Turn the emergency key element back and
remove it.
X
Insert the emergency key element into the
key (Y page 79).
Locking the vehicle (emergency key
element)
If the vehicle can no longer be locked with the
key or KEYLESS-GO, use the emergency key ele-
ment.
X
Open the driver's door.
X
Close the front-passenger door, the rear
doors and the boot lid.
X
Press the locking button on the driver’s door
(Y page 84).
X
Check whether the locking knobs on the
front-passenger door and the rear doors are
still visible. Press the locking knobs down by
hand if necessary.
X
Close the driver's door.
X
Take the emergency key element out of the
key (Y page 78).
X
Insert the emergency key element into the
lock of the driver's door as far as it will go.
Doors
85
Opening and closing
Z
X
Turn the emergency key element clockwise as
far as it will go to position 1.
On right-hand-drive vehicles, turn the emer-
gency key element anti-clockwise.
X
Turn the emergency key element back and
remove it.
X
Make sure that the doors and the boot lid are
locked.
X
Insert the emergency key element into the
key (Y page 79).
i
If you lock the vehicle as described above,
the fuel filler flap is not locked. The anti-theft
alarm system is not primed.
Boot
Important safety notes
G
WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Exhaust
gases can enter the vehicle interior if the boot
lid is open when the engine is running, espe-
cially if the vehicle is in motion. There is a risk
of poisoning.
Always switch off the engine before opening
the boot lid. Never drive with the boot lid
open.
G
WARNING
If objects, luggage or loads are not secured or
not secured sufficiently, they could slip, tip
over or be flung around and thereby hit vehicle
occupants. There is a risk of injury, especially
when braking or abruptly changing directions.
Always store objects so that they cannot be
flung around. Secure objects, luggage or
loads against slipping or tipping before the
journey.
!
The boot lid swings upwards when opened.
Therefore, make sure that there is sufficient
clearance above the boot lid.
The opening dimensions of the boot lid can be
found in the "Vehicle data" section
(Y page 333).
Stow luggage or loads preferably in the boot.
Observe the loading guidelines (Y page 268).
Do not leave the key in the boot. If you do so, you
could lock yourself out.
The boot lid can be:
R
opened and closed manually from outside
R
opened automatically from outside
R
opened automatically from inside
R
emergency released from the inside.
Opening/closing from outside
Opening
X
Press the % button on the key.
X
Pull handle :.
X
Raise the boot lid.
86
Boot
Opening and closing
Closing
X
Pull down the boot lid using handle :.
X
Let the boot lid drop into the lock.
X
If necessary, lock the vehicle with the &
button on the key or with KEYLESS-GO.
Opening automatically from outside
General notes
!
The boot lid swings upwards when opened.
Therefore, make sure that there is sufficient
clearance above the boot lid.
i
The opening dimensions of the boot lid can
be found under "Vehicle data" (Y page 333).
Opening automatically
You can open the boot lid automatically using
the key or the handle in the boot lid.
X
Press and hold the F button on the key
until the boot lid opens.
or
X
If the boot lid is unlocked, pull the boot lid
handle and release it again immediately.
HANDS-FREE ACCESS
Important safety notes
G
WARNING
The vehicle exhaust system can become very
hot. If you use HANDS-FREE ACCESS, you
could burn yourself by touching the exhaust
system. There is a risk of injury. Always
ensure that you only make a leg movement
within the detection range of sensors.
!
If the key is within the rear detection range
of KEYLESS-GO, the following situations, for
example, could lead to the boot lid opening
unintentionally:
R
using a car wash
R
using a high-pressure cleaner
Make sure that the key is at least 3 m away
from the vehicle.
i
You can also deactivate KEYLESS-GO. Fur-
ther information on deactivating and activat-
ing KEYLESS-GO (Y page 77).
General notes
With KEYLESS-GO and HANDS-FREE ACCESS,
you can open the boot lid without using your
hands. This is useful if you have your hands full.
To do this, make a kicking movement under the
bumper with your foot.
Observe the following points:
R
Carry your KEYLESS-GO key with you. The key
must be in the KEYLESS-GO detection range
to the rear of the vehicle.
R
When making the kicking movement, make
sure that you are standing firmly on the
ground and that there is sufficient clearance
to the rear of the vehicle. You could otherwise
lose your balance, e.g. on ice.
R
Always ensure that you only make a kicking
movement within the detection range of sen-
sors :.
R
Stand at least 30 cm away from the rear area
while doing so.
R
Do not come into contact with the bumper
while making the kicking movement. Other-
wise, the sensors may not function correctly.
Boot
87
Opening and closing
Z
R
HANDS-FREE ACCESS does not function dur-
ing engine start.
R
Dirt caused by road salt around sensors :
may restrict functionality.
Using HANDS-FREE ACCESS with a pros-
thetic leg may restrict functionality.
R
If a KEYLESS-GO key is in the KEYLESS-GO
detection range to the rear of the vehicle,
HANDS-FREE ACCESS could be triggered.
The boot lid could thus be opened uninten-
tionally, for example, when you:
-
fold the ball coupling in or out
-
couple or uncouple a trailer
-
fit or remove a rear-mounted bicycle rack
-
load/unload bicycles on/from a rear-
mounted bicycle rack
-
set down or lift up an object behind the
vehicle
-
polish the rear of the vehicle
Do not carry the KEYLESS-GO key with you in
such situations. This will prevent the uninten-
tional opening of the boot lid.
Operation
X
To open: kick into sensor detection range :
below the bumper with your foot.
X
If the boot lid does not open after several
attempts: wait at least ten seconds then kick
under the bumper once again.
If you hold your foot under the bumper for too
long, the boot lid does not open. Repeat the
kicking movement more quickly if this occurs.
Opening automatically from inside
General notes
!
The boot lid swings upwards when opened.
Therefore, make sure that there is sufficient
clearance above the boot lid.
The opening dimensions of the boot lid can be
found under "Vehicle data" (Y page 333).
Opening
You can open the boot lid from the driver's seat
when the vehicle is stationary and unlocked.
X
To open: pull remote operating switch : for
the boot lid until the boot lid opens.
Boot emergency release
General notes
!
The boot lid swings upwards when opened.
Therefore, make sure that there is sufficient
clearance above the boot lid.
The opening dimensions of the boot lid can be
found in the "Vehicle data" section
(Y page 333).
If the boot lid can no longer be unlocked:
R
using the key, or
R
using the remote operating switch in the door
control panel:
Use the emergency release on the inside of the
boot lid.
You can reach the emergency release via the
boot.
88
Boot
Opening and closing
Opening
X
Fold the rear seat backrest forwards
(Y page 271).
X
Insert a suitable tool ;, e.g. a screwdriver,
into opening : in the cover.
The boot lid is released.
X
Open the boot lid.
Side windows
Important safety notes
G
WARNING
While opening the side windows, body parts
could become trapped between the side win-
dow and the door frame as the side window
moves. There is a risk of injury.
Make sure that nobody touches the side win-
dow during the opening procedure. If some-
body becomes trapped, release the switch or
pull the switch to close the side window again.
G
WARNING
While closing the side windows, body parts in
the closing area could become trapped. There
is a risk of injury.
When closing make sure that no parts of the
body are in the closing area. If somebody
becomes trapped, release the switch or press
the switch to open the side window again.
G
WARNING
If children operate the side windows they
could become trapped, particularly if they are
left unsupervised. There is a risk of injury.
Activate the override feature for the rear side
windows. When leaving the vehicle, always
take the key with you and lock the vehicle.
Never leave children unattended in the vehi-
cle.
Side window reversing feature
The side windows are equipped with an auto-
matic reversing feature. If a solid object blocks
or restricts a side window from travelling
upwards during the automatic closing process,
the side window opens again automatically. Dur-
ing the manual closing process, the side window
only opens again automatically after the corre-
sponding switch is released. The automatic
reversing feature is only an aid and is no substi-
tute for your attention when closing a side win-
dow.
G
WARNING
The reversing function does not react:
R
to soft, light and thin objects, e.g. small fin-
gers
R
while resetting
This means that the reversing feature cannot
prevent someone being trapped in these sit-
uations. There is a risk of injury.
When closing, make sure that no parts of the
body are in the closing area. If someone
becomes trapped, press the switch to open
the side window again.
Opening and closing the side win-
dows
The switches for all side windows are located on
the driver's door. There is also a switch on each
door for the corresponding side window.
The switches on the driver's door take prece-
dence.
Side windows
89
Opening and closing
Z
:
Front left
;
Front right
=
Rear right
?
Rear left
X
Turn the key to position 1 or 2 in the ignition
lock (Y page 133).
X
To open manually: press and hold the cor-
responding button.
X
To open fully: press the button beyond the
point of resistance and release it.
Automatic operation is started.
X
To close manually: pull the corresponding
button and hold it.
X
To close fully: pull the button beyond the
point of resistance and release it.
Automatic operation is started.
X
To interrupt automatic operation: press/
pull the corresponding switch again.
i
If you press/pull the switch beyond the
point of resistance, automatic operation is
started in the corresponding direction. You
can stop automatic operation by pressing/
pulling again.
i
You can continue to operate the side win-
dows after switching off the engine or remov-
ing the key. This function remains active for
five minutes or until the driver's or front-
passenger door is opened.
i
The side windows cannot be operated from
the rear when the override feature for the side
windows is activated (Y page 65).
Convenience opening feature
Vehicles with KEYLESS-GO, the KEYLESS-
GO start function, Exclusive package or
AMG Exclusive package: you can ventilate the
vehicle before you start driving.
The key can also be used to carry out the fol-
lowing functions simultaneously:
R
unlock the vehicle
R
open the side windows
R
open the panorama sliding sunroof and the
roller sunblind
The convenience opening feature can only be
operated using the key.
The "Convenience opening" feature is also avail-
able when the vehicle is unlocked.
X
Vehicles with Exclusive package or AMG
Exclusive package but without KEYLESS-
GO and the KEYLESS-GO start function: for
the following operations, point the tip of the
key at the door handle on the driver's door.
The key must be close to the driver's door
handle.
i
Vehicles with KEYLESS-GO or the KEY-
LESS-GO start function: the key must be in
close proximity to the vehicle.
X
Press and hold the % button until the side
windows and the panorama sunroof are in the
desired position.
If the roller sunblind of the panorama sliding
sunroof is closed, the roller sunblind is
opened first.
X
Press and hold the % button once more
until the panorama sliding sunroof reaches
the desired position.
X
To interrupt convenience opening: release
the % button.
Convenience closing feature
Important safety notes
G
WARNING
When the convenience closing feature is oper-
ating, parts of the body could become trapped
in the closing area of the side window and the
sliding sunroof. There is a risk of injury.
Observe the complete closing procedure
when the convenience closing feature is oper-
ating. When closing make sure that no parts of
the body are in the closing area.
90
Side windows
Opening and closing
Vehicles with KEYLESS-GO, the KEYLESS-
GO start function, Exclusive package or
AMG Exclusive package: at the same time you
can:
R
lock the vehicle
R
close the side windows
R
close the panorama sliding sunroof
On vehicles with a panorama sliding sunroof,
you can then close the roller sunblind.
i Notes on the automatic reversing function
for:
R
the side windows (Y page 89)
R
the panorama sliding sunroof
(Y page 93)
R
the roller sunblind (Y page 94)
Using the key
X
Vehicles with Exclusive package or AMG
Exclusive package but without KEYLESS-
GO and the KEYLESS-GO start function: for
the following operations, point the tip of the
key at the door handle on the driver's door.
The key must be close to the driver's door
handle.
i
Vehicles with KEYLESS-GO or the KEY-
LESS-GO start function: the key must be in
close proximity to the vehicle.
X
Press and hold the & button until the side
windows and the panorama sliding sunroof
are fully closed.
X
Make sure that all the side windows and the
panorama sliding sunroof are closed.
On vehicles with a panorama sliding sunroof:
X
Press and hold the & button again until the
roller sunblind of the panorama sliding sun-
roof closes.
X
To interrupt convenience closing: release
the & button.
Using KEYLESS-GO
The driver's door and the door at which the han-
dle is used must both be closed. The key must be
outside the vehicle. The gap between the key
and the corresponding door handle should not
be greater than 1 m.
X
Touch recessed sensor surface : on the
door handle until the side windows and the
panorama sliding sunroof are fully closed.
i
Make sure you touch only recessed sensor
surface :.
X
Make sure that all the side windows are
closed.
X
Make sure that all the side windows and the
panorama sliding sunroof are closed.
On vehicles with a panorama sliding sunroof:
X
Touch recessed sensor surface : on the
door handle again until the roller sunblind of
the panorama sliding sunroof closes.
X
To interrupt convenience closing: release
recessed sensor surface : on the door han-
dle.
Resetting the side windows
If a side window can no longer be closed fully,
you must reset it.
X
Close all doors.
X
Turn the key to position 1 or 2 in the ignition
lock (Y page 133).
X
Pull the corresponding switch on the door
control panel until the side window is com-
pletely closed (Y page 89).
X
Hold the switch for an additional second.
If the side window opens again slightly:
X
Immediately pull the corresponding switch on
the door control panel until the side window is
completely closed (Y page 89).
X
Hold the switch for an additional second.
X
If the corresponding side window remains
closed after the button has been released, the
Side windows
91
Opening and closing
Z
side window has been reset correctly. If this is
not the case, repeat the steps above again.
Problems with the side windows
G
WARNING
If you close a side window again immediately after it has been blocked or reset, the side window
closes with increased or maximum force. The reversing function is then not active. Parts of the
body could be trapped in the closing area in the process. This poses an increased risk of injury or
even fatal injury.
Make sure that no parts of the body are in the closing area. To stop the closing process, release
the switch or push the switch again to reopen the side window.
Problem
Possible causes/consequences and MM Solutions
A side window cannot be
closed because it is
blocked by objects, e.g.
leaves in the window
guide.
X
Remove the objects.
X
Close the side window.
A side window cannot be
closed and you cannot
see the cause.
If a side window is obstructed during closing and reopens again
slightly:
X
Immediately after the window blocks, pull the corresponding switch
again until the side window has closed.
The side window is closed with increased force.
If a side window is obstructed again during closing and reopens again
slightly:
X
Immediately after the window blocks, pull the corresponding switch
again until the side window has closed.
The side window is closed without the automatic reversing feature.
Panorama sliding sunroof
Important safety notes
In the following section, the term "sliding sun-
roof" refers to the panorama sliding sunroof.
G
WARNING
While opening and closing the sliding sunroof,
body parts in close proximity could become
trapped. There is a risk of injury.
Make sure that no body parts are in close
proximity during the opening and closing pro-
cedures.
If somebody becomes trapped:
R
release the switch immediately, or
R
during automatic operation, press the
switch briefly in any direction
The opening or closing procedure will be stop-
ped.
G
WARNING
If children operate the sliding sunroof they
could become trapped, particularly if they are
left unsupervised. There is a risk of injury.
When leaving the vehicle, always take the key
with you and lock the vehicle. Never leave
children unattended in the vehicle.
92
Panorama sliding sunroof
Opening and closing
G
WARNING
At high speeds the raised sliding sunroof auto-
matically lowers slightly at the rear. This could
trap you or other persons. There is a risk of
injury. Make sure that nobody reaches into
the sweep of the sliding sunroof whilst the
vehicle is in motion.
If somebody becomes trapped, immediately
pull back the sliding sunroof switch. The slid-
ing sunroof lifts during opening.
!
Only open the panorama sliding sunroof if it
is free of snow and ice. Otherwise, malfunc-
tions may occur.
Do not allow anything to protrude from the
sliding sunroof. Otherwise, the seals could be
damaged.
i
Resonance noises can occur in addition to
the usual airflow noises when the sliding sun-
roof is open. They are caused by minor pres-
sure fluctuations in the vehicle interior.
Change the position of the sliding sunroof or
open a side window slightly to reduce or elim-
inate these noises.
Reversing feature of the sliding sun-
roof
In the following section, the term "sliding sun-
roof" refers to the panorama sliding sunroof.
The sliding sunroof is equipped with an auto-
matic reversing feature. If an object blocks or
restricts the sliding sunroof during the closing
process, the sliding sunroof opens again auto-
matically. The automatic reversing feature is,
however, only an aid and is no substitute for your
attention when closing the sliding roof.
G
WARNING
The reversing feature does not react:
R
to soft, light and thin objects, e.g. small fin-
gers
R
over the last 4 mm of the closing movement
R
during resetting
R
when closing the sliding sunroof again man-
ually immediately after automatic reversing
This means that the reversing feature cannot
prevent someone being trapped in these sit-
uations. There is a risk of injury.
When closing make sure that no body parts
are in the closing area.
If someone is trapped:
R
release the switch immediately or
R
press the switch in any direction during the
automatic closing process
The closing process is stopped.
Operating the panorama sliding sun-
roof
Opening and closing
:
To raise
;
To open
=
To close/lower
The panorama sliding sunroof can only be oper-
ated when the roller sunblind is open.
X
Turn the key to position 1 or 2 in the ignition
lock (Y page 133).
X
Press or pull the 3 switch in the corre-
sponding direction.
If you press/pull the 3 switch beyond the
point of resistance, automatic operation is star-
ted in the corresponding direction. You can stop
automatic operation by pressing/pulling again.
After opening the sliding sunroof, the roller sun-
blind automatically closes slightly. This reduces
drafts in the vehicle interior.
If the sliding sunroof is raised at the rear, it
automatically lowers slightly at higher speeds.
The noise level in the vehicle interior is reduced
as a result.
Panorama sliding sunroof
93
Opening and closing
Z
At low speeds it raises again automatically.
You can also temporarily deactivate automatic
lowering. To do so, press the 3 switch. The
sliding sunroof raises again automatically.
You can continue to operate the sliding sunroof
after switching off the engine or removing the
key. This function remains active for five
minutes or until you open a front door.
The sliding sunroof cannot be opened if a roof
carrier is fitted. In order to allow ventilation of
the vehicle interior, you can raise the sliding
sunroof.
If contact is made with a roof carrier approved
by Mercedes-Benz, the sliding sunroof lowers
slightly but remains raised at the rear.
Rain-closing feature when the engine is
switched off
The rain-closing feature is only available for vehi-
cles with a rain sensor.
When the key is in position 0 in the ignition lock
or is removed, the panorama sliding sunroof
closes automatically:
R
if it starts to rain
R
at extreme outside temperatures
R
after six hours
R
if there is a malfunction in the power supply
The panorama sliding sunroof remains raised at
the rear in order to allow ventilation of the vehi-
cle interior.
If the panorama sliding sunroof is obstructed
when being closed by the rain-closing feature, it
opens again slightly. The rain-closing feature is
then deactivated.
The panorama sliding sunroof does not close if:
R
it is raised at the rear.
R
it is blocked.
R
no rain is falling on the area of the windscreen
being monitored by the rain sensor. If, for
example, the vehicle is under a bridge or in a
carport, the field of the sensor may be cov-
ered.
Rain-closing feature when driving
The raised panorama sliding sunroof automati-
cally lowers when driving if it starts to rain. The
sliding sunroof is lowered depending on:
R
the road speed and
R
the intensity of the rain
You can manually cancel the automatic closing
procedure. Press or pull the 3 switch in any
direction.
To raise the panorama sliding sunroof again,
press the 3 button in direction :. The rain-
closing feature remains activated.
Operating the roller sunblind for the
panorama sliding sunroof
Important safety notes
G
WARNING
Parts of the body could become trapped
between the roller sunblind and frame or slid-
ing sunroof during automatic opening or clos-
ing. There is a risk of injury.
When opening or closing, make sure that no
body parts are in the sweep of the roller sun-
blind.
If someone is trapped:
R
release the switch immediately or
R
press the switch in any direction during the
automatic opening/closing process
The opening/closing process is stopped.
The roller sunblind shields the vehicle interior
from sunlight. The roller sunblind can only be
opened and closed when the panorama sliding
sunroof is closed.
Roller sunblind reversing feature
The roller sunblind is equipped with an auto-
matic reversing feature. If an object blocks or
restricts the roller sunblind during the closing
process, the roller sunblind opens again auto-
matically. The automatic reversing feature is,
however, only an aid and is no substitute for your
attention when closing the roller sunblind.
G
WARNING
The reversing feature does not react:
R
to soft, light and thin objects, e.g. small fin-
gers
R
when closing the roller sunblind again man-
ually immediately after automatic reversing
94
Panorama sliding sunroof
Opening and closing
This means that the reversing feature cannot
prevent someone being trapped in these sit-
uations. There is a risk of injury.
When closing the roller sunblind, make sure
that no body parts are in the sweep.
If someone is trapped:
R
release the switch immediately or
R
press the switch in any direction during the
automatic closing process
The closing process is stopped.
Opening and closing
:
To open
;
To open
=
To close
X
Turn the key to position 1 or 2 in the ignition
lock (Y page 133).
X
Press or pull the 3 switch in the corre-
sponding direction.
If you press/pull the 3 switch beyond the
point of resistance, automatic operation is star-
ted in the corresponding direction. You can stop
automatic operation by pressing/pulling again.
After opening the panorama sliding sunroof, the
roller sunblind automatically closes slightly. This
reduces drafts in the vehicle interior.
Resetting the panorama sliding sunroof
or the roller sunblind
Reset the panorama sliding sunroof or the roller
sunblind if the panorama sliding sunroof or the
roller sunblind does not move smoothly.
X
Turn the key to position 1 or 2 in the ignition
lock (Y page 133).
X
Pull the 3 switch repeatedly to the point of
resistance in the direction of arrow : until
the panorama sliding sunroof is fully closed.
X
Keep the 3 switch pulled for an additional
second.
X
Pull the 3 switch repeatedly to the point of
resistance in the direction of arrow : until
the roller sunblind is fully closed.
X
Keep the 3 switch pulled for an additional
second.
X
Make sure that the panorama sliding sunroof
and the roller sunblind can be fully opened
and closed again.
X
If this is not the case, repeat the steps above
again.
Problems with the panorama sliding sunroof
G
WARNING
If you do not reset the sliding sunroof after a malfunction or voltage supply interruption, then the
reversing function will malfunction or not work. The sliding sunroof closes with increased or
maximum force. Parts of the body could be trapped in the closing area in the process. This poses
an increased risk of injury or even fatal injury.
Panorama sliding sunroof
95
Opening and closing
Z
In such or similar situations always make sure that no parts of the body are in the closing area.
Always reset the sliding sunroof after a malfunction or voltage supply interruption.
Problem
Possible causes/consequences and MM Solutions
The panorama sliding
sunroof cannot be
closed and you cannot
see the cause.
If the panorama sliding sunroof is obstructed during closing and
reopens again slightly:
X
Immediately after it blocks, pull the 3 switch down again to the
point of resistance until the panorama sliding sunroof is closed.
The panorama sliding sunroof is closed with more force.
If the panorama sliding sunroof is obstructed again during closing and
reopens again slightly:
X
Immediately after it blocks, pull the 3 switch down again to the
point of resistance until the panorama sliding sunroof is closed.
The panorama sliding sunroof is closed without the automatic
reversing feature.
96
Panorama sliding sunroof
Opening and closing

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