2019-2024 Mercedes CLA 4 Door Maintenance and care -> Cleaning and care User Manual
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Maintenance and care -> Cleaning and care for Your Mercedes CLA 4 Door Second Generation (2019-2024)

KKeeping teeping the airhe air-w-watater duct frer duct freeee
#
Keep the area between the hood and the
windshield free of deposits, e.g. ice, snow and
leaves.
ChecChecking tking the brhe brakakepad tepad thichicknesskness
#
Bring the vehicle and wheels into a suitable
position so that you can position the gauge.
%
The positioning of gauge 3 depends on the
vehicle equipment. The gauge is positioned at
point
3, which is located either in the center
of the brakepad or at the upper end to the
side, depending on the brake caliper.
#
Switch o the engine.
#
Secure the vehicle against rolling away.
#
Take the gauge out of the vehicle document
wallet in the glove box.
#
Place the gauge between the wheel's spokes
in position 3 on the brakepad.
#
Hold the gauge vertically to the brake disc and
slide measuring pin 2 onto brake disc 1.
#
Check which color eld 4 the arrow on
measuring pin is pointing to.
Gr
Green:een: the brakepad thickness is sucient.
R
Red:ed: the brakepad thickness is not sucient.
Have the brakepads checked at a qualied
specialist workshop.
%
To avoid an inaccurate measurement:
R
Make sure the wheels are suitably posi-
tioned.
R
In the case of perforated brake discs, do
not put the measuring pin on one of the
bores in the brake disc.
Cleaning and careCleaning and care
NNoottes on wes on washing tashing the vhe vehicle in a car wehicle in a car washash
&
W
WARNINGARNING Risk of accident due to
reduced braking eect aer washing the
vehicle
The braking eect is reduced aer washing
the vehicle.
#
Aer the vehicle has been washed, brake
carefully while paying attention to the
trac conditions until the braking eect
has been fully restored.
266266
Maintenance and care
*
N
NOOTETE Damage from automatic braking
If one of the following functions is switched
on, the vehicle brakes automatically in certain
situations:
R
Active Brake Assist
R
Active Distance Assist DISTRONIC
R
HOLD function
R
Active Parking Assist
To avoid damage to the vehicle, deactivate
these systems in the following or similar situa-
tions:
#
During towing
#
In a car wash
*
N
NOOTETE Damage due to unsuitable car wash
#
Before driving into a car wash make sure
that the car wash is suitable for the vehi-
cle dimensions.
#
Ensure there is sucient ground clear-
ance between the underbody and the
guide rails of the car wash.
#
Ensure that the clearance width of the
car wash, in particular the width of the
guide rails, is sucient.
To avoid damage to your vehicle when using a car
wash, ensure the following beforehand:
R
Active Distance Assist DISTRONIC is deactiva-
ted.
R
The HOLD function is switched o.
R
The surround view camera or the rear view
camera is switched o.
R
The side windows and sliding sunroof are com-
pletely closed.
R
The blower for the ventilation and heating is
switched o.
R
The windshield wiper switch is in position g.
R
The SmartKey is at a minimum distance of
10 (3 m) away from the vehicle. Otherwise,
the trunk lid could open unintentionally.
R
For car washes with a conveyor system:
-
neutral i is engaged.
-
F
For vor vehicles witehicles with auth automatic tromatic transmission:ansmission:
If you leave the vehicle while it is being
washed, make sure the SmartKey is loca-
ted in the vehicle. The park position j is
otherwise automatically engaged.
%
If, aer the car wash, you remove the wax
from the windshield and wiper rubbers, this
will prevent smearing and reduce wiper noise.
A
Aututomatic car womatic car wash modeash mode
In car wash mode, the vehicle is prepared for driv-
ing into the automatic car wash. Car wash mode
can be activated at a speed of up to 12 mph
(20 km/h) Activate (/ page 268) .
The following settings are made when car wash
mode is activated:
R
The outside mirrors are folded in.
R
To prevent the windshield washer system from
starting up automatically, the rain sensor is
deactivated.
R
The rear window wiper is deactivated.
R
The air conditioning system is set to air-recir-
culation mode.
Maintenance and care
267
267
R
Parking Assist PARKTRONIC is deactivated.
R
V
Vehicles witehicles with surrh surround vieound view camerw camera:a: The front
image is activated aer approx. eight seconds.
If one of the settings cannot be selected, this is
displayed by a % behind the respective set-
ting.
Above a speed of 12 mph (20 km/h) car wash
mode is automatically deactivated.
The following settings are reset when car wash
mode is deactivated:
R
The outside mirrors are folded out.
R
The rain sensor is activated.
R
The rear window wiper is activated.
R
The air conditioning system is set to fresh air
mode.
R
Parking Assist PARKTRONIC is reset to the
previously selected setting.
R
V
Vehicles witehicles with surrh surround vieound view camerw camera:a: The front
image is deactivated at speeds above 11 mph
(18 km/h).
AActivctivating/deactivating/deactivating autating automatic car womatic car wash modeash mode
RReqequiruirements:ements:
R
The vehicle is stationary.
R
The engine is running.
Multimedia system:
4
©
5
Settings
5
Quick Access
AActivctivating autating automatic car womatic car wash modeash mode
#
Select Automatic Car Wash Mode.
#
Select Start.
If one of the settings cannot be selected, this is
displayed by a % behind the respective set-
ting.
%
For an overview of the settings made when
activating automatic car wash mode
(/ page 266).
Deactiv
Deactivating autating automatic car womatic car wash modeash mode
#
Select Stop.
The automatic car wash settings are reset.
%
The automatic car wash mode is automatically
deactivated as soon as a speed of 12 mph
(20 km/h) is exceeded.
NNoottes on using a powes on using a power wer washerasher
&
W
WARNINGARNING Risk of an accident when using
power washers with round-spray nozzles
The water jet can cause externally invisible
damage.
Components damaged in this way may unex-
pectedly fail.
#
Do not use a power washer with round-
spray nozzles.
#
Have damaged tires or chassis parts
replaced immediately.
To avoid damage to your vehicle, observe the fol-
lowing when using a power washer:
R
The SmartKey is at a minimum distance of
10 (3 m) away from the vehicle. Otherwise,
the trunk lid could open unintentionally.
268268
Maintenance and care
R
Maintain a distance of at least 11.8 in (30 cm)
to the vehicle.
R
V
Vehicles witehicles with decorh decorativative fe foil:oil: Parts of your
vehicle are covered with a decorative foil.
Maintain a distance of at least 27.6 in (70 cm)
between the foil-covered parts of the vehicle
and the nozzle of the power washer. Move the
power washer nozzle around whilst cleaning.
The water temperature of the power washer
must not exceed 140°F (60°C).
R
Observe the information on the correct dis-
tance in the equipment manufacturer's oper-
ating instructions.
R
Do not direct the nozzle of the power washer
directly at sensitive parts, such as tires, gaps,
electrical components, batteries, light sources
and ventilation slits.
WWashing tashing the vhe vehicle behicle by handy hand
*
N
NOOTETE Engine damage due to water ingress
#
Take care not to point the water jet
directly towards the air inlet grille below
the hood.
Observe the legal requirements, e.g. in a number
of countries, washing by hand is only permitted in
specially designated wash bays.
#
Use a mild cleaning agent, e.g. car shampoo.
#
Wash the vehicle with lukewarm water using a
so car sponge. When doing so, do not
expose the vehicle to direct sunlight.
#
Carefully hose the vehicle o with water and
dry using a chamois.
%
Observe the notes on the care of vehicle
parts (/ page 271).
NNoottes on paintwes on paintworork/mattk/mattee nishnish paintwpaintworork carek care
To avoid damaging the paintwork and interfering
with the driving assistance systems, please
observe the following notes:
P
Paintaint
R
Insect remains: soak with insect remover and
rinse o the treated areas aerwards.
R
Bird droppings: soak with water and rinse o
aerwards.
R
Tree resin, oils, fuels and greases: remove by
rubbing gently with a cloth soaked in petro-
leum ether or lighter uid.
R
Coolant and brake uid: remove with a damp
cloth and clean water.
R
Tar stains: use tar remover.
R
Wax: use silicone remover.
R
Do not attach stickers, lms or similar materi-
als. Only have lm attached to the bumper at
a qualied specialist workshop.
R
Remove dirt immediately, where possible.
Matt
Mattee nishnish
R
Only use care products approved for
Mercedes-Benz.
R
Do not attach stickers, lms or similar materi-
als. Only have lm attached to the bumper at
a qualied specialist workshop.
Maintenance and care
269
269
R
Do not polish the vehicle and alloy wheels.
R
Only use car washes that correspond to the
latest engineering standards.
R
Do not use car wash program with a nal hot
wax treatment.
R
Do not use paint cleaners, bung or polishing
products, gloss preservers, e.g. wax.
In the event of paintwork damage:
R
Always have paintwork repairs carried out at a
qualied specialist workshop.
R
Make sure the radar sensors function
(/ page 157).
NNoottes on cleaning decores on cleaning decorativative fe foilsoils
Observe the notes on matte nish care in the
chapter "Notes on paintwork/matte nish paint-
work care" (/ page 269). They also apply to
matte decorative foils.
Observe the notes on cleaning decorative foils to
avoid vehicle damage.
Cleaning
Cleaning
R
For cleaning, use plenty of water and a mild
cleaning agent without additives or abrasive
substances, e.g. a car shampoo approved for
Mercedes-Benz.
R
Remove dirt immediately, where possible,
whilst avoiding rubbing too hard. There is oth-
erwise a risk of damaging the decorative foil
irreparably.
R
If there is dirt on the nish or if the decorative
foil is dull: Use the Paint Cleaner recommen-
ded and approved for Mercedes-Benz.
R
Insect remains: Soak with insect remover and
rinse o the treated areas aerwards.
R
Bird droppings: Soak with water and rinse o
aerwards.
R
To prevent water stains, dry a foil-wrapped
vehicle with a so, absorbent cloth aer every
car wash.
Av
Avoiding damagoiding damage te to to the decorhe decorativative fe foiloil
R
The service life and color of decorative foils
are impaired by:
-
Sunlight
-
Temperature, e.g. hot air blower
-
Weather conditions
-
Stone chippings and dirt
-
Chemical cleaning agents
-
Oily products
R
Do not use polish on matte decorative foil.
Polishing will have the eect of shining the
foil-wrapped surface.
R
Do not treat matte or structured decorative
foils with wax. Permanent stains may occur.
Scratches, corrosive deposits, areas aected by
corrosion and damage caused by incorrect care
cannot always be completely repaired. In such
cases, visit a qualied specialist workshop.
You can obtain more information on care and
cleaning products from the manufacturer.
In the case of foil-wrapped surfaces, optical dier-
ences may occur between the surfaces that were
not protected by a decorative foil aer removing a
decorative foil.
270270
Maintenance and care
%
Have work or repairs to decorative foils car-
ried out at a qualied specialist workshop,
e.g. in an authorized Mercedes-Benz Center.
NNoottes on cares on care of ve of vehicle parehicle partsts
&
W
WARNINGARNING Risk of entrapment if the wind-
shield wipers are switched on while the
windshield is being cleaned
If the windshield wipers are set in motion
while you are cleaning the windshield or wiper
blades, you can be trapped by the wiper arm.
#
Always switch o the windshield wipers
and the vehicle before cleaning the wind-
shield or wiper blades.
&
W
WARNINGARNING Risk of burns from the tailpipe
and tailpipe trims
The exhaust tailpipe and tailpipe trims can
become very hot. If you come into contact
with these parts of the vehicle, you could burn
yourself.
#
Always be particularly careful around the
tailpipe and the tailpipe trims and super-
vise children especially closely in this
area.
#
Allow vehicle parts to cool down before
touching them.
To avoid damage to the vehicle, observe the notes
on cleaning and care of the following vehicle
parts:
Wheels and r
Wheels and rimsims
R
Use water and acid-free alloy wheel cleaners.
R
Do not use acidic alloy wheel cleaners to
remove brake dust. This could damage wheel
bolts and brake components.
R
To avoid corrosion of the brake discs and
brakepads, drive the vehicle for a few minutes
aer cleaning before parking it. The brake
discs and brakepads warm up and dry out.
W
Windowsindows
R
Clean the windows inside and outside with a
damp cloth and with a cleaning agent recom-
mended for Mercedes-Benz.
R
Do not use dry cloths or abrasive or solvent-
based cleaning agents to clean the inside of
windows.
%
Aer changing the wiper blades or treating
the vehicle with wax, clean the windshield
thoroughly with cleaning agents recommen-
ded for Mercedes-Benz. Failure to observe the
application instructions may result in damage,
smear marks or blinding spots.
%
Remove external fogging or dirt on the wind-
shield in front of the multifunction camera.
Otherwise, driving systems and driving safety
systems may be impaired or not available
(/ page 157).
W
Wiper bladesiper blades
R
Move the wiper arms into the replacement
position (/ page 121).
R
With the wiper arms folded out, clean the
wiper blades with a damp cloth.
%
Make sure that the wiper blades are coated.
The coating can leave residues on a cloth. Do
not rub the wiper blades excessively or clean
them too oen.
Maintenance and care
271
271
ExtExtererior lightingior lighting
R
Clean the lenses with a wet sponge and mild
cleaning agent, e.g. car shampoo.
R
Only use cleaning agents or cleaning cloths
that are suitable for plastic lenses.
Sensors
Sensors
R
Clean the sensors in the front and rear bump-
ers with a so cloth and car shampoo
(/ page 157).
R
When using a power washer, maintain a mini-
mum distance of 11.8 in (30 cm).
R
Rear vieear view camerw camera and surra and surround vieound view cameraw camera
R
Open the camera cover with the multimedia
system (/ page 196).
R
Use clean water and a so cloth to clean the
camera lens.
R
Do not use a power washer.
T
Tailpipesailpipes
R
Clean with a cleaning agent recommended for
Mercedes-Benz, especially in the winter and
aer washing the vehicle.
R
Do not use acidic cleaning agents.
NNoottes on cares on care of te of the inthe intereriorior
&
W
WARNINGARNING Risk of injury from plastic parts
breaking o aer the use of solvent-based
care products
Care and cleaning products containing sol-
vents can cause surfaces in the cockpit to
become porous. When the airbags are
deployed, plastic parts may break away.
#
Do not use any care or cleaning products
containing solvents to clean the cockpit.
&
W
WARNINGARNING Risk of injury or fatal injuries
from bleached seat belts
Bleaching or dyeing seat belts can severely
weaken them.
This can, for example, cause seat belts to tear
or fail in an accident.
#
Never bleach or dye seat belts.
To avoid damage to the vehicle, observe the fol-
lowing notes on cleaning and care:
Seat belts
Seat belts
R
Clean with lukewarm and soapy water.
R
Do not use chemical cleaning agents.
R
Do not dry by heating them to over 176°F
(80°C) or exposing them to direct sunlight.
Display
Display
R
Switch o the display and let it cool down.
R
Clean the surface carefully with a microber
cloth and a suitable display care product (TFT-
LCD).
R
Do not use any other agents.
Head-up Display
Head-up Display
R
Clean with a so, non-static, lint-free cloth.
R
Do not use cleaning agents.
Plas
Plastic trtic trimim
R
Clean with a damp microber cloth.
R
For heavy soiling: Use a cleaner recommen-
ded for Mercedes-Benz.
R
Do not attach stickers, lms or similar materi-
als.
272272
Maintenance and care
R
Do not allow cosmetics, insect repellent or
sun cream to come in contact with the plastic
trim.
R
Real weal wood and trood and trim elementsim elements
R
Clean with a microber cloth.
R
Black piano-lacquer look: Clean with a damp
cloth and soapy water.
R
For heavy soiling: Use a cleaner recommen-
ded for Mercedes-Benz.
R
Do not use solvent-based cleaning agents, pol-
ishes or waxes.
Headliner
Headliner
R
Clean with a brush or dry shampoo.
Car
Carpetpet
R
Use a carpet and textile cleaning agent recom-
mended for Mercedes-Benz.
St
Steereering wheel made of ging wheel made of genuine leatenuine leather or DINA-her or DINA-
MICAMICA
*
NO
NOTETE Damage caused by wrong cleaners
#
Do not use solvent-based cleaning
agents such as tar remover or wheel
cleaner; neither should you use polishes
or waxes. Otherwise you may damage
the nish.
R
Clean with a damp cloth and 1% soapy water
solution and then wipe with a dry cloth.
R
For heavy soiling: Use a cleaner recommen-
ded for Mercedes-Benz.
R
Leather care: Use a leather care agent that
has been recommended for Mercedes-Benz.
R
Do not allow the leather to become too damp.
R
Do not use a microber cloth.
%
Leather is a natural product. It has natural
surface properties, such as dierences in
structure, marks caused by growth and injury
or subtle color dierences. These surface
properties are characteristics of leather and
not material faults. What's more, leather is
subject to a natural aging process during
which the surface properties change.
Genuine leat
Genuine leather seat covher seat coversers
R
Clean with a damp cloth and then wipe with a
dry cloth.
R
Leather care: Use a leather care agent that
has been recommended for Mercedes-Benz.
R
Do not allow the leather to become too damp.
R
Do not use a microber cloth.
%
Regular cleaning and care of the leather
reduces soiling, wear marks and aging dam-
age and thus signicantly extends its life
span. Clothing that can leave stains, e.g.
jeans, can leave discoloration on the leather.
DIN
DINAMICAMICA seat covA seat coversers
R
Clean with a damp cloth.
R
Do not use a microber cloth.
Imit
Imitation leatation leather seat covher seat coversers
R
Clean with a damp cloth and 1% soapy water.
R
Do not use a microber cloth.
F
Fabrabric seat covic seat coversers
R
Clean with a damp microber cloth and 1%
soapy water and allow to dry.
Maintenance and care
273
273

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