Get Maintenance and care -> Cleaning and care Guide for Mercedes G Class SUV Fourth Generation (2019-2024)

Keeping the air/water duct free

Keep the area between the hood and the

windshield free of deposits, e.g. ice, snow or

leaves.

Cleaning and care

Information on washing the vehicle in a car wash

WARNING Risk of accident due to

reduced braking eect aer washing the

vehicle

The braking eect is reduced aer washing

the vehicle.

Aer the vehicle has been washed, brake

carefully while paying attention to the

trac conditions until the braking eect

has been fully restored.

NOTE Damage from automatic braking

If one of the following functions is activated,

the vehicle will brake automatically in certain

situations:

Active Brake Assist

Active Distance Assist DISTRONIC

HOLD function

Active Parking Assist

To avoid damage to the vehicle, deactivate

these systems in the following or similar situa-

tions:

During towing.

In a car wash.

NOTE Damage due to unsuitable car wash

Before driving into a car wash make sure

that the car wash is suitable for the vehi-

cle dimensions.

Ensure there is sucient ground clear-

ance between the underbody and the

guide rails of the car wash.

Ensure that the clearance width of the

car wash, in particular the width of the

guide rails, is sucient.

To avoid damage to your vehicle when using a car

wash, ensure the following beforehand:

Active Distance Assist DISTRONIC is deactiva-

ted.

The HOLD function is switched o.

The 360° Camera or the reversing camera is

switched o.

The side windows and sliding sunroof are com-

pletely closed.

The blower for the ventilation and heating is

switched o.

The windshield wiper switch is in position g.

For car washes with a conveyor system:

Neutral i is engaged.

Maintenance and care

323

If you would like to leave the vehicle while

it is being washed, make sure the key is

located in the vehicle. Park position j

will otherwise be engaged automatically.

If, aer the car wash, you remove the wax

from the windshield and wiper rubbers, this

will prevent smearing and reduce wiper noise.

Information on using a power washer

WARNING Risk of an accident when using

power washers with round-spray nozzles

The water jet can cause externally invisible

damage.

Components damaged in this way may unex-

pectedly fail.

Do not use a power washer with round-

spray nozzles.

Have damaged tires or chassis parts

replaced immediately.

To avoid damage to your vehicle, observe the fol-

lowing when using a power washer:

Maintain a distance of at least 11.8 in (30 cm)

to the vehicle.

Vehicles with decorative lms: parts of your

vehicle are covered with a decorative lm.

Maintain a distance of at least 27.6 in (70 cm)

between the lm-covered parts of the vehicle

and the nozzle of the power washer. Move the

power washer nozzle around while cleaning.

The water temperature of the power washer

must not exceed 140°F (60°C).

Observe the information on the correct dis-

tance in the equipment manufacturer's oper-

ating instructions.

Do not direct the nozzle of the power washer

directly at sensitive parts, such as tires, gaps,

electrical components, batteries, light sources

and ventilation slits.

Washing the vehicle by hand

NOTE Damage to the wheel arch ares

and bumpers if used as a step

The wheel arch ares and bumpers can be

damaged or become detached from the vehi-

cle if you use them as a step.

Only use the two steps indicated on the

rear bumper.

NOTE Engine damage due to water ingress

Take care not to point the water jet

directly towards the air inlet grille below

the hood.

Requirements

Observe the relevant legal requirements (e.g.

in some countries, washing by hand is permit-

ted only in specially designated wash bays).

Use a mild cleaning agent (e.g. car shampoo).

Wash the vehicle with lukewarm water using a

so car sponge. When doing so, do not

expose the vehicle to direct sunlight.

324

Maintenance and care

Carefully hose the vehicle o with water and

dry using a chamois.

Notes on paintwork/matt nish paintwork care

To avoid damaging the paintwork and interfering

with the driving assistance systems, please

observe the following notes:

Paint

Insect remains: soak with insect remover and

rinse o the treated areas aerwards.

Bird droppings: soak with water and rinse o

aerwards.

Tree resin, oils, fuels and greases: remove by

rubbing gently with a cloth soaked in petro-

leum ether or lighter uid.

Coolant and brake uid: remove with a damp

cloth and clean water.

Tar stains: use tar remover.

Wax: use silicone remover.

Do not attach stickers, lms or similar materi-

als. Have lm attached to the bumper only at

a qualied specialist workshop.

Remove dirt immediately, where possible.

Matt nish

Use only care products approved for

Mercedes-Benz.

Do not attach stickers, lms or similar materi-

als. Have lm attached to the bumper only at

a qualied specialist workshop.

Do not polish the vehicle and alloy wheels.

Use only car washes that correspond to the

latest engineering standards.

Do not use any car wash program with a nal

hot wax treatment.

Do not use paint cleaners, bung or polishing

products or gloss preservers, e.g. wax.

In the event of paintwork damage:

Always have paintwork repairs carried out at a

qualied specialist workshop.

Make sure the radar sensors function

(/ page 159).

Notes on cleaning decorative lms

Observe the "Notes on paintwork/matte nish

paintwork care" (/ page 325). They also apply to

matte decorative lms.

Observe the notes on cleaning decorative lms to

avoid damage.

Cleaning

For cleaning, use plenty of water and a mild

cleaning agent without additives or abrasive

substances (e.g. a car shampoo approved for

Mercedes-Benz).

Remove dirt as soon as possible. Avoid rub-

bing too hard in order not to damage the dec-

orative lm irreparably.

If there is dirt on the nish or if the decorative

lm is dull: use the paint cleaner recommen-

ded and approved for Mercedes-Benz.

Insect remains: soak with insect remover and

rinse o the treated areas aerwards.

Bird droppings: soak with water and rinse o

aerwards.

Maintenance and care

325

To prevent water stains, dry a lm-wrapped

vehicle with a so, absorbent cloth aer every

car wash.

Avoiding damage to the decorative lm

The service life and color of decorative lms

are impaired by:

Sunlight

Temperature (e.g. hot air blower)

Weather conditions

Stone chippings and dirt

Chemical cleaning agents

Oily products

Do not use polish on matte decorative lm.

Polishing will have the eect of shining the

lm-wrapped surface.

Do not treat matte or structured decorative

lms with wax. Permanent stains may occur.

Scratches, corrosive deposits, areas aected by

corrosion and damage caused by incorrect care

cannot always be completely repaired. In this

case, contact a qualied specialist workshop.

You can obtain more information on care and

cleaning agents from the manufacturer.

In the case of lm-wrapped surfaces, visual dier-

ences may occur between the surfaces that were

not protected by a decorative lm aer a decora-

tive lm has been removed.

Have work or repairs to decorative lms car-

ried out at a qualied specialist workshop

(e.g. at an authorized Mercedes-Benz Center).

Notes on care of car parts

WARNING Risk of entrapment if the wind-

shield wipers are switched on while the

windshield is being cleaned

If the windshield wipers are set in motion

while you are cleaning the windshield or wiper

blades, you can be trapped by the wiper arm.

Always switch o the windshield wipers

and the vehicle before cleaning the wind-

shield or wiper blades.

To avoid damage to the vehicle, observe the notes

on cleaning and care of the following car parts:

Wheels and rims

Use water and acid-free alloy wheel cleaners.

Do not use acidic alloy wheel cleaners to

remove brake dust. This could damage wheel

bolts and brake components.

To avoid corrosion of the brake discs and

pads, drive the vehicle for a few minutes aer

cleaning before parking it. The brake discs and

pads will warm up and dry out.

Windows

NOTE Damage to electronic components

due to excess uids

When cleaning the windows from the inside,

uids such as cleaning agents or water may

run down and get behind trim parts of the

vehicle interior and cause damage to elec-

tronic components.

Use cleaning agents as sparingly as pos-

sible.

Immediately absorb any excess uids.

326

Maintenance and care

Clean the windows inside and outside with a

damp cloth and with a cleaning agent recom-

mended for Mercedes-Benz.

Do not use dry cloths or abrasive or solvent-

based cleaning agents to clean the insides of

windows.

Aer changing the wiper blades or treating

the vehicle with wax, clean the windshield

thoroughly with cleaning agents recommen-

ded for Mercedes-Benz. Failure to observe the

application instructions may result in damage,

smear marks or glare spots.

Remove external fogging or dirt on the wind-

shield in front of the multifunction camera.

Otherwise, driving systems and driving safety

systems may be impaired or unavailable

(/ page 159).

Wiper blades

Fold out the wiper blades and clean them

using a damp cloth.

Fold the wiper arm away from the rear window

(/ page 115).

Make sure that the wiper blades are coated.

The coating may leave residue on a cloth. Do

not rub the wiper blades excessively or clean

them too oen.

Exterior lighting

Clean the lenses with a wet sponge and mild

cleaning agent (e.g. car shampoo).

Use only cleaning agents or cleaning cloths

that are suitable for plastic lenses.

Sensors

Clean the sensors in the front and rear bump-

ers with a so cloth and car shampoo

(/ page 159).

When using a power washer, maintain a mini-

mum distance of 11.8 in (30 cm).

Running boards

Use water and acid-free cleaning agents.

Do not clean the aluminum trim inserts of the

running board with alkaline or acidic cleaning

agents such as wheel cleaners. Do not use

acidic alloy wheel cleaners to remove brake

dust. The aluminum trim inserts could other-

wise be damaged.

Reversing camera and 360° Camera

Open the camera cover with the multimedia

system (/ page 187).

Use clean water and a so cloth to clean the

camera lens.

Do not use a power washer.

Trailer hitch

Observe the notes on care in the trailer hitch

manufacturer's operating instructions.

Do not clean the ball neck with a power

washer or solvent.

Remove traces of rust on the ball (e.g. using a

wire brush).

Remove dirt with a lint-free cloth.

Aer cleaning, lightly oil or grease the ball

head.

Before using trailers with anti-torsional cou-

pling, observe the manufacturer's operating

instructions.

Maintenance and care

327

Notes on care of the interior

WARNING Risk of injury from plastic parts

breaking o aer the use of solvent-based

care products

Care and cleaning products containing sol-

vents can cause surfaces in the cockpit to

become porous. When the airbags are

deployed, plastic parts may break away.

Do not use any care or cleaning products

containing solvents to clean the cockpit.

WARNING Risk of injury or fatal injuries

from bleached seat belts

Bleaching or dyeing seat belts can severely

weaken them.

This can, for example, cause seat belts to tear

or fail in an accident.

Never bleach or dye seat belts.

To avoid damage to the vehicle, observe the fol-

lowing notes on cleaning and care:

Seat belts

Clean with lukewarm soapy water.

Do not use chemical cleaning agents.

Do not dry by heating them to over 176°F

(80°C) or exposing them to direct sunlight.

Display

Switch o the display and let it cool down.

Clean the surface carefully with a microber

cloth and a suitable display care product (TFT-

LCD).

Do not use any other agents.

Head-up display

Clean with a so, non-static, lint-free cloth.

Do not use cleaning agents.

Plastic trim

Clean with a damp microber cloth.

For heavy soiling: use a cleaning agent recom-

mended for Mercedes-Benz.

Do not attach stickers, lms or similar materi-

als.

Do not allow cosmetics, insect repellent or

sun cream to come into contact with the plas-

tic trim.

Real wood and trim elements

Clean with a microber cloth.

Black piano-lacquer look: clean with a damp

cloth and soapy water.

For heavy soiling: use a cleaning agent recom-

mended for Mercedes-Benz.

Do not use solvent-based cleaning agents, pol-

ishes or waxes.

Headliner

Clean with a brush or dry shampoo.

Carpet

Use a carpet and textile cleaning agent recom-

mended for Mercedes-Benz.

Steering wheel made of genuine leather or DINA-

MICA

NOTE Damage caused by wrong cleaners

Do not use solvent-based cleaning

agents such as tar remover or wheel

328

Maintenance and care

cleaner; neither should you use polishes

or waxes. Otherwise you may damage

the nish.

Clean with a damp cloth and 1% soapy water

solution and then wipe with a dry cloth.

For heavy soiling: use a cleaning agent recom-

mended for Mercedes-Benz.

Leather care: use a leather care agent that

has been recommended for Mercedes-Benz.

Do not allow the leather to become too damp.

Do not use a microber cloth.

Leather is a natural product. It exhibits natural

surface properties such as dierences in

structure, marks caused by growth and injury

or subtle color dierences. These surface

properties are characteristics of leather and

not material malfunctions. Leather is also sub-

ject to a natural aging process during which

the surface properties change.

Genuine leather seat covers

Vacuum up dirt such as crumbs or dust and

then clean the seat covers with a damp cotton

cloth and wipe down with a dry cloth. Regu-

larly clean the seat covers.

For heavy soiling: use a leather care agent rec-

ommended for Mercedes-Benz aercare.

Leather care: use a leather care agent that

has been recommended for Mercedes-Benz.

Do not use a microber cloth.

Do not allow the leather to become too damp.

Do not use oil-based cleaning and care prod-

ucts.

Leather is a natural product. It exhibits natural

surface properties such as dierences in

structure, marks caused by growth and injury

or subtle color dierences. These surface

properties are characteristics of leather and

not material malfunctions. Leather is also sub-

ject to a natural aging process during which

the surface properties change.

Waves or wrinkling in the seat cover may

occur due to the stress on the seat; this is

caused by the natural leather material.

Regular cleaning and care of the leather

reduces soiling, wear marks and aging dam-

age and thus signicantly extends its life

span. Clothing that can leave stains (e.g.

jeans) may discolor the leather.

Imitation leather seat covers

Vacuum up dirt such as crumbs or dust and

then use a damp cotton cloth and a 1% soap

solution to clean the entire seat cover. Do not

spot clean.

Use cleaning and care products recommen-

ded for Mercedes-Benz.

Do not use a microber cloth.

Do not use oil-based cleaning and care prod-

ucts.

Wooden trunk oor

NOTE Damage caused to the wood lug-

gage-compartment oor by wrong clean-

ers

Do not use microber cloths.

Do not use commercially available furni-

ture polishes and sprays.

Do not use steam cleaners.

Maintenance and care

329

Do not apply self-adhesive lms or adhesive strips

to the wooden luggage-compartment oor; the

solvent residue and plasticizers contained in them

may destroy the paintwork.

Cleaning the wooden luggage-compartment oor

Use a cotton cloth to remove dust, dirt and

ngerprints.

If necessary, moisten the cotton cloth with

clean water.

Use care oil recommended and approved by

Mercedes-Benz to care for and protect the

wooden luggage-compartment oor. This revital-

izes the wooden surface and increases the resil-

ience of the wood.

Caring for the wooden trunk oor

Sand the wooden surface along the grain with

the sanding pad.

Clean o the sanding dust.

Using a cotton cloth, distribute a thin layer of

care oil evenly along the grain on the wooden

surface.

Using a second cotton cloth, rub in the

remaining care oil.

Allow to soak in for approximately four hours

before loading.

For heavily worn surfaces, repeat the treat-

ment if necessary.

330

Maintenance and care

Maintenance and care -> Cleaning and care for Your Mercedes G Class SUV Fourth Generation (2019-2024)

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