Get Breakdown assistance Guide for Mercedes GLA SUV First Generation (2013-2019)

Useful information ............................ 306

Where will I find...? ........................... 306

Flat tire .............................................. 306

Battery (vehicle) ................................ 311

Jump-starting .................................... 315

Towing and tow-starting .................. 317

Fuses .................................................. 320

305

Breakdown assistance

Useful information

This Operator's Manual describes all

models and all standard and optional equip-

ment of your vehicle available at the time of

publication of the Operator's Manual.

Country-specific differences are possible.

Please note that your vehicle may not be

equipped with all features described. This

also applies to safety-related systems and

functions.

Read the information on qualified special-

ist workshops (Y page 28).

Where will I find...?

Vehicle tool kit

General notes

Vehicles with a TIREFIT kit: the TIREFIT kit is

located in the stowage well under the cargo

compartment floor.

Vehicles with a tire-change tool kit: the tire-

change tool kit is in the stowage well under

the cargo compartment floor.

Apart from certain country-specific varia-

tions, the vehicles are not equipped with a

tire-change tool kit. Some tools for chang-

ing a wheel are specific to the vehicle. For

more information on which tire changing

tools are required and approved to perform

a wheel change on your vehicle, consult a

qualified specialist workshop.

Tools required for changing a wheel may

include, for example:

Jack

Wheel chock

Lug wrench

Vehicles with a TIREFIT kit

Tire inflation compressor

;

Towing eye

Tire sealant filler bottle

Open the tailgate.

Lift the cargo compartment floor up

(Y page 272).

Use the TIREFIT kit (Y page 308).

Towing eye ; is located under tire infla-

tion compressor :.

Vehicles with a tire-change tool kit

Open the tailgate.

Lift the cargo compartment floor up

(Y page 272).

Remove the tire-change tool kit.

The tire-change tool kit contains:

Jack

Lug wrench

One pair of gloves

Folding wheel chock

Flat tire

Preparing the vehicle

Your vehicle may be equipped with:

MOExtended tires (tires with run-flat prop-

erties) (Y page 307)

Vehicle preparation is not necessary on

vehicles with MOExtended tires

a TIREFIT kit (Y page 306)

306

Flat tire

Breakdown assistance

Information on changing/mounting a wheel

(Y page 348).

Stop the vehicle on solid, non-slippery and

level ground, as far away as possible from

traffic.

Switch on the hazard warning lamps.

Secure the vehicle against rolling away

(Y page 159).

If possible, bring the front wheels into the

straight-ahead position.

Switch off the engine.

Remove the SmartKey from the ignition

lock.

All occupants must get out of the vehicle.

Make sure that they are not endangered as

they do so.

Make sure that no one is near the danger

area while a wheel is being changed. Any-

one who is not directly assisting in the

wheel change should, for example, stand

behind the barrier.

Get out of the vehicle. Pay attention to traf-

fic conditions when doing so.

Close the driver's door.

Vehicles equipped with MOExtended tires

are not equipped with a TIREFIT kit at the

factory. It is therefore recommended that

you additionally equip your vehicle with a

TIREFIT kit if you mount tires that do not

feature run-flat properties, e.g. winter tires.

A TIREFIT kit can be obtained from a quali-

fied specialist workshop.

MOExtended tires (tires with run-flat

properties)

General notes

With MOExtended tires (tires with run flat

characteristics), you can continue to drive

your vehicle even if there is a total loss of

pressure in one or more tires. The affected

tire must not show any clearly visible damage.

You can recognize MOExtended tires by the

MOExtended marking which appears on the

sidewall of the tire. You will find this marking

next to the tire size designation, the load-

bearing capacity and the speed index

(Y page 342).

MOExtended tires may only be used in con-

junction with an active tire pressure loss

warning system or with an active tire pressure

monitor.

If the pressure loss warning message

appears in the multifunction display:

Observe the instructions in the display

messages (Y page 245).

Check the tire for damage.

If driving on, observe the following notes.

The maximum driving distance is approx-

imately 50 miles (80 km) when the vehicle is

partially laden and approximately 18 miles

(30 km) when the vehicle is fully laden.

In addition to the vehicle load, the driving dis-

tance possible depends upon:

Speed

Road condition

Outside temperature

The driving distance possible in run-flat mode

may be reduced by extreme driving condi-

tions/maneuvers, or it can be increased

through a moderate style of driving.

The maximum permissible distance which

can be driven in run-flat mode is counted from

the moment the tire pressure loss warning

appears in the multifunction display.

You must not exceed a maximum speed of

50 mph (80 km/h).

i When replacing one or all tires, make sure

that you use only tires:

of the size specified for the vehicle and

marked "MOExtended"

If a tire has gone flat and cannot be

replaced with a MOExtended tire, a stand-

ard tire may be used as a temporary meas-

ure. Make sure that you use the proper size

and type (summer or winter tire).

Flat tire

307

Breakdown assistance

Vehicles equipped with MOExtended tires

are not equipped with a TIREFIT kit at the

factory. It is therefore recommended that

you additionally equip your vehicle with a

TIREFIT kit if you mount tires that do not

feature run-flat properties, e.g. winter tires.

A TIREFIT kit can be obtained from a quali-

fied specialist workshop.

Important safety notes

WARNING

When driving in emergency mode, the driving

characteristics deteriorate, e.g. when corner-

ing, accelerating quickly and when braking.

There is a risk of an accident.

Do not exceed the stated maximum speed.

Avoid abrupt steering and driving maneuvers,

and driving over obstacles (curbs, potholes,

off-road). This applies in particular to a laden

vehicle.

Stop driving in emergency mode if:

you hear banging noises.

the vehicle starts to shake.

you see smoke and smell rubber.

ESP

is intervening constantly.

there are tears in the sidewalls of the tire.

After driving in emergency mode, have the

wheel rims checked at a qualified specialist

workshop with regard to their further use. The

defective tire must be replaced in every case.

TIREFIT kit

Important safety notes

TIREFIT is a tire sealant.

You can use TIREFIT to seal punctures of up to

0.16 in (4 mm), particularly those in the tire

tread. You can use TIREFIT at outside tem-

peratures down to Ò4 ‡ (Ò20 †).

WARNING

In the following situations, the tire sealant is

unable to provide sufficient breakdown assis-

tance, as it is unable to seal the tire properly:

there are cuts or punctures in the tire larger

than those mentioned above.

the wheel rim is damaged.

you have driven at very low tire pressures or

on a flat tire.

There is a risk of an accident.

Do not drive the vehicle. Contact a qualified

specialist workshop.

WARNING

The tire sealant is harmful and causes irrita-

tion. It must not come into contact with your

skin, eyes or clothing or be swallowed. Do not

inhale TIREFIT fumes. Keep tire sealant away

from children. There is a risk of injury.

If you come into contact with the tire sealant,

observe the following:

Rinse off the tire sealant from your skin

immediately with water.

If the tire sealant comes into contact with

your eyes, immediately rinse them thor-

oughly with clean water.

If tire sealant is swallowed, immediately

rinse your mouth out thoroughly and drink

plenty of water. Do not induce vomiting,

and seek medical attention immediately.

Immediately change out of clothing which

has come into contact with tire sealant.

If an allergic reaction occurs, seek medical

attention immediately.

Do not operate the tire inflation compres-

sor for longer than eight minutes at a time

without a break. It may otherwise overheat.

The tire inflation compressor can be oper-

ated again once it has cooled down.

Comply with the manufacturer’s safety

instructions on the sticker on the tire inflation

compressor.

308

Flat tire

Breakdown assistance

Using the TIREFIT kit

TIREFIT sticker, 2-part

Do not remove any foreign objects which

have penetrated the tire, e.g. screws or

nails.

Remove the tire sealant bottle, the accom-

panying TIREFIT sticker and the tire infla-

tion compressor from the stowage well

underneath the cargo compartment floor

(Y page 306).

Affix part : of the TIREFIT sticker within

the driver's field of vision.

Affix part ; of the TIREFIT sticker near the

valve on the wheel with the defective tire.

Pull plug ? with the cable and hose A out

of the housing.

Screw hose A onto flange B of tire seal-

ant bottle :.

Place tire sealant bottle : head down-

wards into recess ; of the tire inflation

compressor.

Remove the cap from valve C on the faulty

tire.

Screw filler hose D onto valve C.

Insert connector ? into the cigarette

lighter socket (Y page 276) or into a 12 V

socket in your vehicle (Y page 276).

Turn the SmartKey to position 1 in the igni-

tion lock (Y page 143).

Press on/off switch = on the tire inflation

compressor to I.

The tire inflation compressor is switched

on. The tire is inflated.

First, tire sealant is pumped into the tire.

The pressure can briefly rise to approx-

imately 500 kPa (5 bar/73 psi).

Do not switch off the tire inflation com-

pressor during this phase.

Allow the tire inflation compressor to run

for five minutes. The tire should then have

attained a pressure of at least 180 kPa

(1.8 bar/26 psi).

If a pressure of 180 kPa (1.8 bar/26 psi) has

been attained after five minutes, see "Tire

pressure reached" (Y page 310).

If a tire pressure of 180 kPa (1.8 bar/26 psi)

has not been attained after five minutes, see

"Tire pressure not reached" (Y page 310).

If tire sealant leaks out, allow it to dry. It

can then be removed like a layer of film.

If your clothes are soiled with tire sealant,

have them cleaned with perchloroethylene

at a dry cleaner as soon as possible.

Flat tire

309

Breakdown assistance

Tire pressure not reached

If a pressure of 180 kPa (1.8 bar/26 psi) has

not been attained after five minutes:

Switch off the tire inflation compressor.

Unscrew the filler hose from the valve of

the faulty tire.

Very slowly drive forwards or reverse

approximately 30 ft (10 m).

Pump up the tire again.

After a maximum of five minutes the tire

pressure must be at least 180 kPa (1.8 bar/

26 psi).

WARNING

If the required tire pressure is not reached

after the specified time, the tire is too badly

damaged. The tire sealant cannot repair the

tire in this instance. Damaged tires and a tire

pressure that is too low can significantly

impair the vehicle's braking and driving char-

acteristics. There is a risk of accident.

Do not continue driving. Contact a qualified

specialist workshop.

Tire pressure reached

WARNING

A tire temporarily sealed with tire sealant

impairs the driving characteristics and is not

suitable for higher speeds. There is a risk of

accident.

You should therefore adapt your driving style

accordingly and drive carefully. Do not exceed

the specified maximum speed with a tire that

has been repaired using tire sealant.

The maximum speed for a tire sealed with tire

sealant is 50 mph (80 km/h). The upper part

of the TIREFIT sticker must be affixed to the

instrument cluster in the driver's field of

vision.

After use, excess tire sealant may run out

of the filler hose. This could cause stains.

Therefore, place the filler hose in the plastic

bag that contained the TIREFIT kit.

Environmental note

Have the used tire sealant bottle disposed of

professionally, e.g. at a qualified specialist

workshop.

If a tire pressure of 180 kPa (1.8 bar/26 psi)

has been attained after five minutes:

Switch off the tire inflation compressor.

Unscrew the filler hose from the valve of

the faulty tire.

Stow the tire sealant bottle and the tire

inflation compressor.

Pull away immediately.

Stop after driving for approximately ten

minutes and check the tire pressure with

the tire inflation compressor.

The tire pressure must now be at least

130 kPa (1.3 bar/19 psi).

WARNING

If the required tire pressure is not reached

after driving for a short period, the tire is too

badly damaged. The tire sealant cannot repair

the tire in this instance. Damaged tires and a

tire pressure that is too low can significantly

impair the vehicle's braking and driving char-

acteristics. There is a risk of accident.

Do not continue driving. Contact a qualified

specialist workshop.

In cases such as the one mentioned

above, contact an authorized Mercedes-

Benz Center. Or call 1-800-FOR-MERCedes

(in the USA) or 1-800-387-0100 (in Can-

ada).

Correct the tire pressure if it is still at least

130 kPa (1.3 bar/19 psi). See the Tire and

Loading Information placard on the driver's

side B-pillaror the tire pressure table in the

fuel filler flap for values.

To increase the tire pressure: switch on

the tire inflation compressor.

310

Flat tire

Breakdown assistance

To reduce the tire pressure: depress

pressure release button E next to pres-

sure gauge F.

When the tire pressure is correct, unscrew

the filler hose from the valve of the sealed

tire.

Screw the valve cap onto the tire valve of

the sealed tire.

Pull the tire sealant bottle out of the tire

inflation compressor.

The filler hose remains attached to the tire

sealant bottle.

Stow the tire sealant bottle and the tire

inflation compressor.

Drive to the nearest qualified specialist

workshop and have the tire changed there.

Have the tire sealant bottle replaced as

soon as possible at a qualified specialist

workshop.

Have the tire sealant bottle replaced every

four years at a qualified specialist work-

shop.

Battery (vehicle)

Important safety notes

Special tools and expert knowledge are

required when working on the battery, e.g.

removal and installation. You should there-

fore have all work involving the battery car-

ried out at a qualified specialist workshop.

WARNING

Work carried out incorrectly on the battery

can lead, for example, to a short circuit and

thus damage the vehicle electronics. This can

lead to function restrictions applying to

safety-relevant systems, e.g. the lighting sys-

tem, ABS (anti-lock braking system) or ESP

(Electronic Stability Program). The operating

safety of your vehicle may be restricted. You

could lose control of the vehicle, for example:

braking

in the event of abrupt steering maneuver

and/or when the vehicle's speed is not

adapted to the road conditions

There is a risk of an accident.

In the event of a short circuit or a similar inci-

dent, contact a qualified specialist workshop

immediately. Do not drive any further. You

should have all work involving the battery car-

ried out at a qualified specialist workshop.

For further information about ABS and ESP

see (Y page 65) and (Y page 68).

WARNING

Electrostatic build-up can lead to the creation

of sparks, which could ignite the highly explo-

sive gases of a battery. There is a risk of an

explosion.

Before handling the battery, touch the vehicle

body to remove any existing electrostatic

build-up.

The highly flammable gas mixture forms when

charging the battery as well as when jump-

starting.

Always make sure that neither you nor the

battery is electrostatically charged. A build-

up of electrostatic charge can be caused, for

example:

by wearing clothing made from synthetic

fibers

due to friction between clothing and seats

if you push or pull the battery across the

carpet or other synthetic materials

if you wipe the battery with a cloth

Battery (vehicle)

311

Breakdown assistance

WARNING

During the charging process, a battery produ-

ces hydrogen gas. If a short circuit occurs or

sparks are created, the hydrogen gas can

ignite. There is a risk of an explosion.

Make sure that the positive terminal of a

connected battery does not come into con-

tact with vehicle parts.

Never place metal objects or tools on a bat-

tery.

It is important that you observe the descri-

bed order of the battery terminals when

connecting and disconnecting a battery.

When jump-starting, make sure that the

battery poles with identical polarity are

connected.

It is particularly important to observe the

described order when connecting and dis-

connecting the jumper cables.

Never connect or disconnect the battery

terminals while the engine is running.

WARNING

Battery acid is caustic. There is a risk of injury.

Avoid contact with the skin, eyes or clothing.

Do not inhale any battery gases. Do not lean

over the battery. Keep children away from

batteries. Wash battery acid immediately with

water and seek medical attention.

Environmental note

Batteries contain dangerous

substances. It is against the

law to dispose of them with

the household rubbish. They

must be collected separately

and recycled to protect the

environment.

Dispose of batteries in an

environmentally friendly

manner. Take discharged

batteries to a qualified spe-

cialist workshop or a special

collection point for used bat-

teries.

Have the battery checked regularly at a

qualified specialist workshop.

Observe the service intervals in the Main-

tenance Booklet or contact a qualified spe-

cialist workshop for more information.

You should have all work involving the

battery carried out at a qualified specialist

workshop. In the exceptional case that it is

necessary for you to disconnect the battery

yourself, make sure that:

you switch off the engine and remove the

SmartKey. Check that all the indicator

lamps in the instrument cluster are off.

Otherwise, electronic components, such

as the alternator, may be damaged.

you first remove the negative terminal

clamp and then the positive terminal

clamp. Never swap the terminal clamps.

Otherwise, the vehicle's electronic sys-

tem may be damaged.

on vehicles with automatic transmission,

the transmission is locked in position P

after disconnecting the battery. The vehi-

cle is secured against rolling away. You

can then no longer move the vehicle.

The battery and the cover of the positive

terminal clamp must be installed securely

during operation.

Comply with safety precautions and take pro-

tective measures when handling batteries.

Risk of explosion.

Fire, open flames and smoking are

prohibited when handling the bat-

tery. Avoid creating sparks.

Battery acid is caustic. Avoid con-

tact with skin, eyes or clothing.

Wear suitable protective clothing,

especially gloves, apron and face-

guard.

Rinse any acid spills immediately

with clear water. Contact a physi-

cian if necessary.

312

Battery (vehicle)

Breakdown assistance

Wear eye protection.

Keep children away.

Observe this Operator's Manual.

For safety reasons, Mercedes-Benz recom-

mends that you only use batteries which have

been tested and approved for your vehicle by

Mercedes-Benz. These batteries provide

increased impact protection to prevent vehi-

cle occupants from suffering acid burns

should the battery be damaged in the event of

an accident.

In order for the battery to achieve the maxi-

mum possible service life, it must always be

sufficiently charged.

Like other batteries, the vehicle battery may

discharge over time if you do not use the

vehicle. In this case, have the battery discon-

nected at a qualified specialist workshop. You

can also charge the battery with a charger

recommended by Mercedes-Benz. Contact a

qualified specialist workshop for further infor-

mation.

Have the battery condition of charge checked

more frequently if you use the vehicle mainly

for short trips or if you leave it standing idle

for a lengthy period. Consult a qualified spe-

cialist workshop if you wish to leave your

vehicle parked for a long period of time.

Only replace a battery with a battery that has

been recommended by Mercedes-Benz.

Remove the SmartKey if you park the

vehicle and do not require any electrical

consumers. The vehicle will then use very

little energy, thus conserving battery

power.

i If the power supply has been interrupted,

e.g. if you reconnect the battery, you will

have to:

set the clock (audio system/COMAND,

see the separate operating instructions).

reset the function for folding the exterior

mirrors in/out automatically, by folding

the mirrors out once (Y page 104).

Charging the battery

WARNING

During charging and jump-starting, explosive

gases can escape from the battery. There is a

risk of an explosion.

Particularly avoid fire, open flames, creating

sparks and smoking. Ensure there is sufficient

ventilation while charging and jump-starting.

Do not lean over a battery.

WARNING

Battery acid is caustic. There is a risk of injury.

Avoid contact with the skin, eyes or clothing.

Do not inhale any battery gases. Do not lean

over the battery. Keep children away from

batteries. Wash battery acid immediately with

water and seek medical attention.

WARNING

A discharged battery can freeze at tempera-

tures below freezing point. When jump-start-

ing the vehicle or charging the battery, gases

can escape from the battery. There is a risk of

an explosion.

Allow the frozen battery to thaw out before

charging it or jump-starting.

Only use battery chargers with a maxi-

mum charging voltage of 14.8 V.

Only charge the battery using the jump-

starting connection point.

The jump-starting connection point is in the

engine compartment (Y page 315).

Battery (vehicle)

313

Breakdown assistance

Open the hood.

Connect the battery charger to the positive

terminal and ground point in the same

order as when connecting the donor bat-

tery in the jump-starting procedure

(Y page 315).

If, at low temperatures, the indicator lamps/

warning lamps in the instrument cluster do

not light up, it is highly likely that the dis-

charged battery has frozen. In this case you

may neither jump-start the vehicle nor charge

the battery. The service life of a thawed-out

battery may be shorter. The starting charac-

teristics can be impaired, particularly at low

temperatures. Have the thawed-out battery

checked at a qualified specialist workshop.

Only charge the installed battery with a bat-

tery charger which has been tested and

approved by Mercedes-Benz. An accessory

battery charge unit specially adapted for

Mercedes-Benz vehicles and tested and

approved by Mercedes-Benz is available. It

permits the charging of the battery in its

installed position. Contact an authorized

Mercedes-Benz Center for further informa-

tion and availability. Read the battery charg-

er's operating instructions before charging

the battery.

314

Battery (vehicle)

Breakdown assistance

Jump-starting

For the jump-starting procedure, use only the jump-starting connection point, consisting of a

positive terminal and a ground point, in the engine compartment.

WARNING

Battery acid is caustic. There is a risk of injury.

Avoid contact with the skin, eyes or clothing. Do not inhale any battery gases. Do not lean over the

battery. Keep children away from batteries. Wash battery acid immediately with water and seek

medical attention.

WARNING

During charging and jump-starting, explosive gases can escape from the battery. There is a risk

of an explosion.

Particularly avoid fire, open flames, creating sparks and smoking. Ensure there is sufficient ven-

tilation while charging and jump-starting. Do not lean over a battery.

WARNING

During the charging process, a battery produces hydrogen gas. If a short circuit occurs or sparks

are created, the hydrogen gas can ignite. There is a risk of an explosion.

Make sure that the positive terminal of a connected battery does not come into contact with

vehicle parts.

Never place metal objects or tools on a battery.

It is important that you observe the described order of the battery terminals when connecting

and disconnecting a battery.

When jump-starting, make sure that the battery poles with identical polarity are connected.

It is particularly important to observe the described order when connecting and disconnecting

the jumper cables.

Never connect or disconnect the battery terminals while the engine is running.

WARNING

A discharged battery can freeze at temperatures below freezing point. When jump-starting the

vehicle or charging the battery, gases can escape from the battery. There is a risk of an explosion.

Allow the frozen battery to thaw out before charging it or jump-starting.

Avoid repeated and lengthy starting attempts. Otherwise, the catalytic converter could be

damaged by the non-combusted fuel.

If, at low temperatures, the indicator lamps/warning lamps in the instrument cluster do not

light up, it is highly likely that the discharged battery has frozen. In this case you may neither

jump-start the vehicle nor charge the battery. The service life of a thawed-out battery may be

shorter. The starting characteristics can be impaired, particularly at low temperatures. Have

the thawed-out battery checked at a qualified specialist workshop.

Jump-starting

315

Breakdown assistance

Do not start the vehicle using a rapid charging device. If your vehicle's battery is discharged,

the engine can be jump-started from another vehicle or from a second battery using jumper

cables. Observe the following points:

The battery is not accessible in all vehicles. If the other vehicle's battery is not accessible,

jump-start the vehicle using a second battery or a jump-starting device.

You may only jump-start the vehicle when the engine and exhaust system are cold.

Do not start the engine if the battery is frozen. Let the battery thaw first.

Only jump-start from batteries with a 12 V voltage rating.

Only use jumper cables which have a sufficient cross-section and insulated terminal clamps.

If the battery is fully discharged, leave the battery that is being used to jump-start connected

for a few minutes before attempting to start. This charges the battery slightly.

Make sure that the two vehicles do not touch.

Make sure that:

the jumper cables are not damaged.

bare parts of the terminal clamp do not come into contact with other metal parts while the

jumper cables are connected to the battery.

the jumper cables cannot come into contact with parts which can move when the engine is

running, such as the V-belt pulley or the fan.

Secure the vehicle by applying the electric parking brake.

Shift the transmission to position P.

Turn the SmartKey to position 0 in the ignition lock and remove it.

Switch off all electrical consumers, e.g. rear window defroster, lighting, etc.

Open the hood.

316

Jump-starting

Breakdown assistance

Position number B identifies the charged battery of the other vehicle or an equivalent jump-

starting device.

Press together cover : of positive clamp ; and slide it back.

Connect positive terminal ; on your vehicle to positive terminal = of donor battery B

using the jumper cable, beginning with your own battery.

Start the engine of the donor vehicle and run it at idling speed.

Connect negative terminal ? of donor battery B to ground point A of your vehicle using

the jumper cable, connecting the jumper cable to battery of other vehicle B first.

Start the engine.

Before disconnecting the jumper cables, let the engine run for several minutes.

First, remove the jumper cables from ground point A and negative terminal ?, then from

positive clamp ; and positive terminal =. Begin each time at the contacts on your own

vehicle first.

Close cover : of positive terminal ; after removing the jumper cables.

Have the battery checked at a qualified specialist workshop.

Jump-starting is not considered to be a normal operating condition.

Jumper cables and further information regarding jump-starting can be obtained at any

qualified specialist workshop.

Towing and tow-starting

Important safety notes

WARNING

Functions relevant to safety are restricted or

no longer available if:

the engine is not running.

the brake system or the power steering is

malfunctioning.

there is a malfunction in the voltage supply

or the vehicle's electrical system.

If your vehicle is being towed, much more

force may be necessary to steer or brake.

There is a risk of an accident.

In such cases, use a tow bar. Before towing,

make sure that the steering moves freely.

WARNING

If the weight of the vehicle to be towed or tow-

started is greater than the permissible gross

weight of your vehicle:

the towing eye could detach itself

the vehicle/trailer combination could roll-

over.

There is a risk of an accident.

When towing or tow-starting another vehicle,

its weight should not be greater than the per-

missible gross weight of your vehicle.

Information on your vehicle's gross vehicle

weight rating can be found on the vehicle

identification plate (Y page 360).

Make sure that the electric parking brake

is released. If the electric parking brake is

faulty, visit a qualified specialist workshop.

Towing and tow-starting

317

Breakdown assistance

When COLLISION PREVENTION ASSIST

PLUS, DISTRONIC PLUS or the HOLD func-

tion is activated, the vehicle brakes auto-

matically in certain situations. To avoid

damage to the vehicle, deactivate these

systems in the following or similar situa-

tions:

when towing the vehicle

in the car wash

Only secure the tow rope or tow bar at the

towing eyes. Otherwise, the vehicle could

be damaged.

Do not use the towing eyes for recovery

purposes as this could damage the vehicle.

If in doubt, recover the vehicle with a crane.

When towing, pull away slowly and

smoothly. If the tractive power is too high,

the vehicles could be damaged.

The vehicle can be towed a maximum of

30 miles (50km). The towing speed of

30 mph (50km/h) must not be exceeded.

If the vehicle has to be towed more than

30 miles (50km), the front axle must be

raised or the entire vehicle raised and

transported.

Do not tow with sling-type equipment.

This could damage the vehicle.

If you tow or tow-start another vehicle, its

weight must not exceed the maximum per-

missible gross vehicle weight of your vehi-

cle.

If the vehicle can no longer be driven because

of an accident or breakdown, you have the

following options:

transporting the vehicle

As a rule, you should have the vehicle trans-

ported.

towing the vehicle with a tow rope or tow

bar

Only tow the vehicle in exceptional cases.

When towing a vehicle, the transmission must

be in position N.

The battery must be connected and charged.

Otherwise, you:

cannot turn the SmartKey to position 2 in

the ignition lock

cannot release the electric parking brake

cannot shift the transmission to position N

The function of the electric parking brake

and the parking lock is dependent on the

on-board voltage. If the on-board voltage is

low or there is a malfunction in the system,

it may not be possible to apply the released

parking brake or shift the transmission to

position P.

Switch off non-essential consumers, e.g.

the radio.

Disarm the automatic locking feature

before the vehicle is towed (Y page 217).

You could otherwise be locked out when

pushing or towing the vehicle.

Installing/removing the towing eye

Installing the towing eye

Example: towing eye mounting covers

Remove the towing eye from the stowage

space.

318

Towing and tow-starting

Breakdown assistance

The towing eye is beneath the cargo com-

partment floor with the vehicle tool kit

(Y page 306).

Vehicles with the TIREFIT kit: the towing

eye is beneath the tire inflation compres-

sor.

Press the mark on cover : inwards in the

direction of the arrow.

Take cover : off the opening.

Screw in and tighten the towing eye clock-

wise to the stop.

Removing the towing eye

Unscrew and remove the towing eye.

To fasten the front cover: position the top

of cover : in the bumper and press it in at

the bottom until it engages.

To fasten the rear cover: position the left-

hand side of cover : in the bumper and

press it in on the right-hand side until it

engages.

Place the towing eye in the stowage well

beneath the cargo compartment floor

(Y page 306) in the cargo compartment.

Vehicles with the TIREFIT kit: put back the

tire inflation compressor.

Towing a vehicle with both axles on

the ground

In order to signal a change of direction

when towing with the hazard warning lamps

switched on, use the combination switch as

usual. In this case, only the indicator lamps

for the direction of travel flash. After reset-

ting the combination switch, the hazard

warning lamp starts flashing again.

The automatic transmission automatically

shifts to position P when you open the driver's

or front-passenger door or when you remove

the SmartKey from the ignition lock. In order

to ensure that the automatic transmission

stays in position N when towing the vehicle,

you must observe the following points:

Make sure that the vehicle is stationary.

Turn the SmartKey to position 2 in the igni-

tion lock.

Depress and hold the brake pedal.

Shift the automatic transmission to posi-

tion N.

Leave the SmartKey in position 2 in the

ignition lock.

Release the brake pedal.

Release the electric parking brake.

Switch on the hazard warning lamps

(Y page 113).

It is important that you observe the safety

instructions when towing away your vehicle

(Y page 317).

Towing the vehicle with the front axle

raised

Only vehicles without 4MATIC can be

towed with the front axle raised.

Vehicles with 4MATIC must not be towed

with either the front or the rear axle raised,

as doing so will damage the transmission.

Vehicles with 4MATIC may either be towed

away with both axles on the ground or be loa-

ded up and transported.

The ignition must be switched off if the

vehicle is being towed with the front axle

raised. Otherwise, ESP

may intervene and

damage the brake system.

Turn the SmartKey to position 2 in the igni-

tion lock.

When the vehicle is stationary, depress the

brake pedal and keep it depressed.

Towing and tow-starting

319

Breakdown assistance

Shift the automatic transmission to posi-

tion P.

Release the brake pedal.

Release the electric parking brake.

Switch off the automatic locking

(Y page 217).

Switch on the hazard warning lamps

(Y page 113).

Turn the SmartKey to position 0 in the igni-

tion lock and leave the SmartKey in the

ignition lock.

Observe the important safety notes when

towing your vehicle with the front axle raised

(Y page 317).

Transporting the vehicle

You may only secure the vehicle by the

wheels, not by parts of the vehicle such as

axle or steering components. Otherwise,

the vehicle could be damaged.

The towing eye can be used to pull the vehicle

onto a trailer or transporter for transporting

purposes.

Turn the SmartKey to position 2 in the igni-

tion lock.

Shift the transmission to position N.

Release the electric parking brake.

As soon as the vehicle has been loaded:

Prevent the vehicle from rolling away by

applying the electric parking brake.

Shift the transmission to position P.

Turn the SmartKey to position 0 in the igni-

tion lock and remove it.

Secure the vehicle.

Notes on 4MATIC vehicles

Vehicles with 4MATIC must not be towed

with either the front or the rear axle raised,

as doing so will damage the transmission.

Vehicles with 4MATIC may only either be

towed away with both axles on the ground or

be loaded up and transported.

If the vehicle's transmission, front, or rear

axle is damaged, have the vehicle transported

on a truck or trailer.

In the event of damage to the electrical

system

If the battery is defective, the automatic

transmission will be locked in position P. To

shift the automatic transmission to position

N, you must provide power to the vehicle's

electrical system in the same way as when

jump-starting (Y page 315).

Have the vehicle transported on a transporter

or trailer.

Tow-starting (emergency engine

starting)

Vehicles with automatic transmission

must not be tow-started. You could other-

wise damage the automatic transmission.

You can find information on "Jump-start-

ing" under (Y page 315).

Fuses

Important safety notes

WARNING

If you manipulate or bridge a faulty fuse or if

you replace it with a fuse with a higher amper-

age, the electric cables could be overloaded.

This could result in a fire. There is a risk of an

accident and injury.

Always replace faulty fuses with the specified

new fuses having the correct amperage.

Only use fuses that have been approved

for Mercedes-Benz vehicles and which

have the correct fuse rating for the system

concerned. Only use fuses marked with an

"S". Otherwise, components or systems

could be damaged.

320

Fuses

Breakdown assistance

The fuses in your vehicle serve to close down

faulty circuits. If a fuse blows, all the compo-

nents on the circuit and their functions stop

operating.

Blown fuses must be replaced with fuses of

the same rating, which you can recognize by

the color and value. The fuse ratings are listed

in the fuse allocation chart.

If a newly inserted fuse also blows, have the

cause traced and rectified at a qualified spe-

cialist workshop, e.g. an authorized

Mercedes-Benz Center.

Before changing a fuse

Secure the vehicle against rolling away

(Y page 159).

Switch off all electrical consumers.

Turn the SmartKey to position 0 in the igni-

tion lock and remove it (Y page 143). All

indicator lamps in the instrument cluster

must be off.

The fuses are located in various fuse boxes:

Fuse box in the engine compartment on the

left-hand side of the vehicle, when viewed

in the direction of travel

Fuse box in the front-passenger footwell

The fuse allocation chart is on the fuse box in

the front-passenger footwell (Y page 322).

Fuse box in the engine compartment

WARNING

When the hood is open and the windshield

wipers are set in motion, you can be injured by

the wiper linkage. There is a risk of injury.

Always switch off the windshield wipers and

the ignition before opening the hood.

Make sure that no moisture can enter the

fuse box when the cover is open.

When closing the cover, make sure that it

is lying correctly on the fuse box. Moisture

seeping in or dirt could otherwise impair

the operation of the fuses.

Open the hood.

Use a dry cloth to remove any moisture

from the fuse box.

To open: open clamps ;.

Fold up cover : in the direction of the

arrow and remove it.

To close: check whether the seal is seated

correctly in cover :.

Insert cover : at the back into openings

= on the fuse box.

Fold down cover :.

Hook clamps ; into the fuse box and

close.

Close the hood.

Fuses

321

Breakdown assistance

Fuse box in the front-passenger foot-

well

To open: remove the floormat from the

front-passenger side.

Fold out perforated floor covering : in the

direction of the arrow.

To release cover =, press retaining

clamp ;.

Fold out cover = in the direction of the

arrow to the catch.

Remove cover = forwards.

Fuse allocation chart ? is located on the

lower right-hand side of cover =.

To close: insert cover = on the left-hand

side of the fuse box into the retainer.

Cover = engages in the retainers.

Fold down cover = until clamps ; lock

audibly.

Fold back perforated floor covering :.

322

Fuses

Breakdown assistance

Breakdown assistance for Your Mercedes GLA SUV First Generation (2013-2019)

Related Topics

Popular Owner Manuals

Latest Owner Manuals