2013-2019 Mercedes GLA SUV Opening and closing -> SmartKey User Manual
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Opening and closing -> SmartKey for Your Mercedes GLA SUV First Generation (2013-2019)

Useful information
i
This Operator's Manual describes all
models and all standard and optional equip-
ment of your vehicle available at the time of
publication of the Operator's Manual.
Country-specific differences are possible.
Please note that your vehicle may not be
equipped with all features described. This
also applies to safety-related systems and
functions.
i
Read the information on qualified special-
ist workshops (Y page 28).
SmartKey
Important safety notes
G
WARNING
If children are left unsupervised in the vehicle,
they could:
R
open the doors, thus endangering other
people or road users.
R
get out and disrupt traffic.
R
operate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
R
release the parking brake.
R
shifting the automatic transmission out of
park position P
R
Start the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children.
G
WARNING
If you attach heavy or large objects to the
SmartKey, the SmartKey could be uninten-
tionally turned in the ignition lock. This could
cause the engine to be switched off. There is a
risk of an accident.
Do not attach any heavy or large objects to the
SmartKey. Remove any bulky key rings before
inserting the SmartKey into the ignition lock.
!
Keep the SmartKey away from strong
magnetic fields. Otherwise, the remote
control function could be affected.
Strong magnetic fields can occur in the
vicinity of powerful electrical installations.
Do not keep the SmartKey:
R
with electronic devices, e.g. a mobile
phone or another SmartKey
R
with metallic objects, e.g. coins or metal
foil
R
inside metallic objects, e.g. a metal case
SmartKey functions
:
& To lock the vehicle
;
F To open the tailgate
=
% To unlock the vehicle
X
To unlock centrally: press button =.
If you do not open the vehicle within approx-
imately 40 seconds of unlocking:
R
the vehicle is locked again.
R
protection against theft is reactivated.
X
To lock centrally: press button :.
The SmartKey centrally locks/unlocks:
R
the doors
R
the tailgate
R
the fuel filler flap
76
SmartKey
Opening and closing
The turn signals flash once when unlocking
and three times when locking.
i
When it is dark, the surround lighting also
comes on if it is activated in the on-board
computer (Y page 216).
i
You can also set an audible signal to con-
firm that the vehicle has been locked. The
audible signal can be activated and deacti-
vated using the on-board computer
(Y page 217).
X
To open the tailgate automatically:
press button ; until the tailgate opens
(Y page 85).
Changing the settings of the locking
system
You can change the settings of the locking
system. When you then unlock the vehicle
only the driver's door and the fuel filler flap
are unlocked. This is useful if you frequently
travel on your own.
X
To change the setting: press and hold
down the % and & buttons simulta-
neously for approximately six seconds until
the battery check lamp (Y page 78)
flashes twice.
i If the setting of the locking system is
changed within the signal range of the vehi-
cle, pressing the & or % button:
R
locks or
R
unlocks the vehicle
The SmartKey now functions as follows:
X
To unlock the driver's door: press the
% button once.
X
To unlock centrally: press the % but-
ton twice.
X
To lock centrally: press the & button.
X
To restore the factory settings: press
and hold down the % and & buttons
simultaneously for approximately six sec-
onds until the battery check lamp flashes
twice (Y page 78).
Mechanical key
General notes
If the vehicle can no longer be unlocked with
the SmartKey, use the mechanical key.
If you use the mechanical key to unlock and
open the driver's door, the anti-theft alarm
system will be triggered (Y page 73).
There are several ways to turn off the alarm:
X
Press the % or & button on the
SmartKey.
or
X
Insert the SmartKey into the ignition lock.
If you unlock the vehicle using the mechanical
key, the fuel filler flap will not be unlocked
automatically.
X
To unlock the fuel filler flap: insert the
SmartKey into the ignition lock.
Removing the mechanical key
X
Push release catch : in the direction of
the arrow and at the same time remove
mechanical key ; from the SmartKey.
For further information about:
R
unlocking the driver's door (Y page 83)
R
unlocking the cargo compartment
(Y page 86)
R
locking the vehicle (Y page 83)
SmartKey
77
Opening and closing
Z
Inserting the mechanical key
X
Push mechanical key ; completely into
the SmartKey until it engages, and release
catch : is back in its basic position.
SmartKey battery
Important safety notes
G
WARNING
Batteries contain toxic and corrosive substan-
ces. If batteries are swallowed, it can result in
severe health problems. There is a risk of fatal
injury.
Keep batteries out of the reach of children. If
a battery is swallowed, seek medical attention
immediately.
The SmartKey batteries contain perchlorate
material, which may require special handling
and regard for the environment. National
guidelines must be observed during disposal.
In California, see
HazardousWaste/Perchlorate/
.
Mercedes-Benz recommends that you have
the batteries replaced at a qualified specialist
workshop.
Checking the battery
X
Press the & or % button.
The battery is working properly if battery
check lamp : lights up briefly.
The battery is discharged if battery check
lamp : does not light up briefly.
X
Change the battery (Y page 78).
i If the SmartKey battery is checked within
the signal reception range of the vehicle,
pressing the & or % button:
R
locks or
R
unlocks the vehicle
i
You can get a battery at any qualified spe-
cialist workshop.
Replacing the battery
You require a CR 2025 3 V cell battery.
X
Take the mechanical key out of the Smart-
Key (Y page 77).
X
Press mechanical key ; into the opening
in the SmartKey in the direction of the
arrow until battery tray cover : opens.
When doing so, do not hold cover : shut.
X
Remove battery tray cover :.
78
SmartKey
Opening and closing
X
Repeatedly tap the SmartKey against your
palm until battery = falls out.
X
Insert the new battery with the positive ter-
minal facing upwards. Use a lint-free cloth
to do so.
X
Make sure that the surface of the battery is
free of lint, grease and other contaminants.
X
Insert the front tabs of battery tray cover :
and then press to close it.
X
Insert mechanical key into the SmartKey
(Y page 77).
X
Check the function of all SmartKey buttons
on the vehicle.
SmartKey
79
Opening and closing
Z
Problems with the SmartKey
Problem
Possible causes/consequences and MM Solutions
You cannot lock or
unlock the vehicle
using the SmartKey.
The SmartKey battery is discharged or nearly discharged.
X
Try again to lock/unlock the vehicle using the remote control
function of the SmartKey. Point the tip of the SmartKey at the
driver's door handle from close range and press the % or
& button.
If this does not work:
X
Check the SmartKey battery and replace it if necessary
(Y page 78).
X
Unlock (Y page 83) or lock (Y page 83) the vehicle using the
mechanical key.
There is interference from a powerful source of radio waves.
X
Try again to lock/unlock the vehicle using the remote control
function of the SmartKey. Point the tip of the SmartKey at the
driver's door handle from close range and press the % /
& button.
The SmartKey is faulty.
X
Unlock (Y page 83) or lock (Y page 83) the vehicle using the
mechanical key.
X
Have the SmartKey checked at a qualified specialist workshop.
You have lost a Smart-
Key.
X
Have the SmartKey deactivated at a qualified specialist work-
shop.
X
Report the loss immediately to the vehicle insurers.
X
If necessary, have the locks changed as well.
You have lost the
mechanical key.
X
Report the loss immediately to the vehicle insurers.
X
If necessary, have the locks changed as well.
80
SmartKey
Opening and closing
Problem
Possible causes/consequences and MM Solutions
The engine cannot be
started using the
SmartKey.
The on-board voltage is too low.
X
Switch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work:
X
Check the starter battery and charge it if necessary
(Y page 311).
or
X
Jump-start the vehicle (Y page 315).
or
X
Consult a qualified specialist workshop.
The engine cannot be
started using the
SmartKey.
The steering lock is mechanically blocked.
X
Remove the SmartKey and reinsert it into the ignition lock. While
doing this, turn the steering wheel in both directions.
Doors
Important safety notes
G
WARNING
If children are left unsupervised in the vehicle,
they could:
R
open the doors, thus endangering other
people or road users.
R
get out and disrupt traffic.
R
operate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
R
release the parking brake.
R
shifting the automatic transmission out of
park position P
R
Start the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children.
You should preferably place luggage or loads
in the cargo compartment. Observe the load-
ing guidelines (Y page 266).
Unlocking and opening doors from
the inside
X
To unlock and open a front door: pull
door handle ;.
If the door is locked, locking knob : pops
up. The door is unlocked and opens.
X
To unlock a rear door: pull up locking
knob :.
The door is unlocked and can be opened.
X
To open a rear door: pull door handle ;.
Doors
81
Opening and closing
Z

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Opening and closing
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