2013-2019 Mercedes GLA SUV Stowage and features -> Features User Manual
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Stowage and features -> Features for Your Mercedes GLA SUV First Generation (2013-2019)

X
Using handle :, swing the trunk floor
upwards as far as side flaps =, then over-
come the resistance of flaps =.
X
Place the trunk floor on side flaps =.
X
To close: press the trunk floor down until it
engages.
Roof carrier
Important safety notes
G
WARNING
When you load the roof, the center of gravity
of the vehicle rises and the driving character-
istics change. If you exceed the maximum roof
load, the driving characteristics, as well as
steering and braking, will be greatly impaired.
There is a risk of an accident.
Never exceed the maximum roof load and
adjust your driving style.
!
Mercedes-Benz recommends that you
only use roof carriers that have been tested
and approved for Mercedes-Benz vehicles.
This helps to prevent damage to the vehi-
cle.
Position the load on the roof rack in such a
way that the vehicle will not sustain dam-
age even when it is in motion.
Ensure that, depending on the vehicle's
equipment, you can raise the panorama
roof with power tilt/sliding panel fully and
open the tailgate fully when the roof carrier
is installed.
You will find information on the maximum roof
load in the "Technical data" section
(Y page 368).
An incorrectly secured roof carrier or roof
load may become detached from the vehicle.
You must therefore ensure that you observe
the roof carrier manufacturer's installation
instructions.
Attaching the roof carrier
X
Secure the roof carrier to the roof rails. In
doing so, observe the manufacturer's
installation instructions.
Features
Cup holder
Important safety notes
G
WARNING
The cup holder cannot hold a container secure
whilst traveling. If you use a cup holder whilst
traveling, the container may be flung around
and liquid may be spilled. The vehicle occu-
pants may come into contact with the liquid
and if it is hot, they may be scalded. You may
be distracted from the traffic conditions and
you could lose control of the vehicle. There is
a risk of an accident and injury.
Only use the cup holder when the vehicle is
stationary. Only use the cup holder for con-
tainers of the right size. Always close the con-
tainer, particularly if the liquid is hot.
!
Only use the cup holders for containers of
the right size and which have lids. The
drinks could otherwise spill.
G
WARNING
If objects in the passenger compartment are
stowed incorrectly, they can slide or be
thrown around and hit vehicle occupants.
There is a risk of injury, particularly in the
event of sudden braking or a sudden change
in direction.
Features
273
Stowage and features
Z
R
Always stow objects so that they cannot be
thrown around in such situations.
R
Always make sure that objects do not pro-
trude from stowage spaces, parcel nets or
stowage nets.
R
Close the lockable stowage spaces while
driving.
R
Stow and secure objects that are heavy,
hard, pointy, sharp-edged, fragile or too
large in the cargo compartment.
Observe the loading guidelines (Y page 266).
The stowage compartments in the doors pro-
vide space for bottles:
R
front: capacity up to 34 fl. oz. (1.0 l)
R
rear: capacity up to 17 fl. oz. (0.5 l)
Cup holder in the front-compartment
center console
The cup holder and the rubber mat under-
neath can be removed for cleaning. Clean
them with clean, lukewarm water only.
X
To remove: carefully pull in upper sections
of cup holder : on the driver's and front-
passenger sides until they release.
X
Lift the cup holder upwards ; until it can
be removed.
X
To install: insert cup holder into lateral
curved sections ; in the stowage com-
partment. Insert the cup holder so that the
wedge of the upper section of cup
holder : faces forwards.
X
Press the cup holder downwards until it
engages on the right and left-hand sides.
Cup holder in the rear seat armrest
!
Do not sit on or support your body weight
on the rear seat armrest when it is folded
down, as you could otherwise damage it.
!
Close the cup holder before folding the
rear seat armrest up. Otherwise, the cup
holder could be damaged.
X
Fold down the rear seat armrest.
X
To open: press the front of cup holder :
or ;.
Cup holder : or ; extends automatically.
X
To close: slide cup holder : or ; back
until it engages.
274
Features
Stowage and features
Sun visors
Overview
G
WARNING
If the mirror cover of the vanity mirror is folded
up when the vehicle is in motion, you could be
blinded by incident light. There is a risk of an
accident.
Always keep the mirror cover folded down
while driving.
:
Mirror light
;
Bracket
=
Retaining clip, e.g. for a car park ticket
?
Vanity mirror
A
Mirror cover
Vanity mirror in the sun visor
Mirror light : only functions if the sun visor
is clipped into bracket ; and mirror cover A
has been folded up.
Glare from the side
X
Fold down the sun visor.
X
Pull the sun visor out of retainer ;.
X
Swing the sun visor to the side.
X
Vehicles with mirror lights: slide the sun
visor horizontally as desired.
Ashtray
Front ashtray
!
The stowage space under the ashtray is
not heat resistant. Before placing lit ciga-
rettes in the ashtray, make sure that the
ashtray is properly engaged. Otherwise, the
stowage space could be damaged.
Example: vehicles with a cover over the stowage
compartment
X
To open: push the lower section of
cover :.
The stowage compartment opens.
X
To remove the insert: lift insert = up ;
and out.
X
To re-install the insert: press insert =
into the holder until it engages.
i
If you remove the ashtray insert, you can
use the resulting compartment for stow-
age.
Rear-compartment ashtray
Features
275
Stowage and features
Z
X
To open: pull cover = out by its top edge.
X
To remove: pull insert ; by recess : in
the direction of arrow ? until it audibly
releases.
X
Lift insert ; up and out.
X
To install the insert: install insert ; from
above into the holder and press down until
it engages.
Cigarette lighter
G
WARNING
You can burn yourself if you touch the hot
heating element or the socket of the cigarette
lighter.
In addition, flammable materials can ignite if:
R
the hot cigarette lighter falls
R
a child holds the hot cigarette lighter to
objects, for example
There is a risk of fire and injury.
Always hold the cigarette lighter by the knob.
Always make sure that the cigarette lighter is
out of reach of children. Never leave children
unsupervised in the vehicle.
Your attention must always be focused on the
traffic conditions. Only use the cigarette
lighter when road and traffic conditions per-
mit.
Example: vehicles with a cover over the stowage
compartment
X
Turn the SmartKey to position 2 in the igni-
tion lock (Y page 143).
X
To open: push the lower section of
cover :.
The stowage compartment opens.
X
Press in cigarette lighter ;.
Cigarette lighter ; will pop out automati-
cally when the heating element is red-hot.
12 V sockets
Points to observe before use
X
Turn the SmartKey to position 1 in the igni-
tion lock (Y page 143).
The sockets can be used for accessories with
a maximum draw of 180 W (15 A). Accesso-
ries include such items as lamps or chargers
for mobile phones.
If you use the sockets for long periods when
the engine is switched off, the battery may
discharge.
i
An emergency cut-out ensures that the
on-board voltage does not drop too low. If
the on-board voltage is too low, the power
to the sockets is automatically cut. This
ensures that there is sufficient power to
start the engine.
Socket in the front-compartment center
console
Vehicles with a cover over the stowage compart-
ment
276
Features
Stowage and features
X
To open: push the lower section of
cover :.
The stowage compartment opens.
X
Lift up the cover of socket ;.
Vehicles without a cover over the stowage com-
partment
X
Lift up the cover of socket :.
Socket in the rear-compartment center
console
X
Pull cover : out by its top edge.
X
Lift up the cover of socket ;.
Socket in the cargo compartment
X
Lift up the cover of socket :.
mbrace
General notes
You must have a license agreement to acti-
vate the mbrace service. Make sure that your
system is activated and operational. To log in,
press the ï MB Info call button. If any of
the steps mentioned are not carried out, the
system may not be activated.
If you have questions about the activation,
contact one of the following telephone hot-
lines:
R
USA: Mercedes-Benz Customer Assistance
Center at 1-800-FOR-MERCedes
(1-800-367-6372) or 1-866-990-9007
R
Canada: Customer Service at
1-888-923-8367
Shortly after successfully registering with the
service, a user ID and password will be sent to
you by post.
USA only: you can use this password to log
onto the mbrace area under "Owners Online"
at .
The system is available if:
R
it has been activated and is operational
R
the corresponding mobile phone network is
available for transmitting data to the Cus-
tomer Center
R
a service subscription is available
R
the starter battery is sufficiently charged
Features
277
Stowage and features
Z
i Determining the location of the vehicle on
a map is only possible if:
R
GPS reception is available.
R
the vehicle position can be forwarded to
the Customer Assistance Center.
The mbrace system
To adjust the volume during a call, proceed as
follows:
X
Press the W or X button on the mul-
tifunction steering wheel.
or
X
Use the volume controller of the audio sys-
tem/COMAND.
The system offers various services, e.g.:
R
Automatic and manual emergency call
R
Roadside Assistance call
R
MB Info call
USA only: you can find information and a
description of all available features under
"Owners Online" at
System self-test
After you have switched on the ignition, the
system carries out a self-diagnosis.
A malfunction in the system has been detec-
ted if one of the following occurs:
R
The indicator lamp in the SOS button does
not come on during the system self-test.
R
The indicator lamp in the F Roadside
Assistance button does not light up during
self-diagnosis of the system.
R
The indicator lamp in the ï MB Info call
button does not light up during self-diag-
nosis of the system.
R
The indicator lamp in one or more of the
following buttons continues to light up red
after the system self-diagnosis:
-
SOS button
-
F Roadside Assistance call button
-
ï MB Info call button
R
After the system self-diagnosis, the
Inop‐Inop‐
erative
erative or Service Not ActivatedService Not Activated
message appears in the multifunction dis-
play.
If a malfunction is indicated as outlined
above, the system may not operate as expec-
ted. In the event of an emergency, help will
have to be summoned by other means.
Have the system checked at the nearest
authorized Mercedes-Benz Center or contact
the following service hotlines:
R
USA: Mercedes-Benz Customer Assistance
Center at 1-800-FOR-MERCedes
(1-800-367-6372) or 1-866-990-9007
R
Canada: Customer Service at
1-888-923-8367
Emergency call
Important safety notes
G
WARNING
It can be dangerous to remain in the vehicle,
even if you have pressed the SOS button in an
emergency if:
R
you see smoke inside or outside of the vehi-
cle, e.g. if there is a fire after an accident
R
the vehicle is on a dangerous section of
road
R
the vehicle is not visible or cannot easily be
seen by other road users, particularly when
dark or in poor visibility conditions
There is a risk of an accident and injury.
Leave the vehicle immediately in this or simi-
lar situations as soon as it is safe to do so.
Move to a safe location along with other vehi-
cle occupants. In such situations, secure the
vehicle in accordance with national regula-
tions, e. g. with a warning triangle.
278
Features
Stowage and features
You must have a license agreement to acti-
vate the mbrace service. Make sure that your
system is activated and operational. To reg-
ister, press the ï MB Info call button. If
any of the steps mentioned are not carried
out, the system may not be activated.
If you have questions about the activation,
contact one of the following telephone hot-
lines:
R
USA: Mercedes-Benz Customer Assistance
Center at 1-800-FOR-MERCedes
(1-800-367-6372) or 1-866-990-9007
R
Canada: Customer Service at
1-888-923-8367
General notes
An emergency call is dialed automatically if an
air bag or Emergency Tensioning Device is
triggered.
i
You cannot end an automatically trig-
gered emergency call yourself.
An emergency call can also be initiated man-
ually.
As soon as the emergency call has been ini-
tiated, the indicator lamp in the SOS button
flashes. The multifunction display shows the
Connecting CallConnecting Call message.
The audio output is muted.
Once the connection has been made, the
Call ConnectedCall Connected message appears in the
multifunction display.
All important information on the emergency is
transmitted, for example:
R
current location of the vehicle (as deter-
mined by the GPS system)
R
vehicle identification number
R
information on the severity of the accident
Shortly after the emergency call has been ini-
tiated, a voice connection is automatically
established between the Customer Assis-
tance Center and the vehicle occupants.
R
If the vehicle occupants respond, the
Mercedes-Benz Customer Assistance Cen-
ter attempts to get more information on the
emergency.
R
If there is no response from the vehicle
occupants, an ambulance is immediately
sent to the vehicle.
If no voice connection can be established to
the Mercedes-Benz Customer Assistance
Center, the system has been unable to initiate
an emergency call.
This can occur, for example, if the relevant
mobile phone network is not available. The
indicator lamp in the SOS button flashes con-
tinuously.
The
Call FailedCall Failed message appears in the
multifunction display and must be confirmed.
In this case, summon assistance by other
means.
Making an emergency call
X
To initiate an emergency call manually:
press cover : briefly to open.
X
Press SOS button ; briefly.
The indicator lamp in SOS button ;
flashes until the emergency call is conclu-
ded.
X
Wait for a voice connection to the
Mercedes-Benz Customer Assistance Cen-
ter.
X
After the emergency call, close cover :.
i
If the mobile phone network is unavaila-
ble, mbrace will not be able to make the
emergency call. If you leave the vehicle
immediately after pressing the SOS button,
you will not know whether mbrace placed
Features
279
Stowage and features
Z
the emergency call. In this case, always
summon assistance by other means.
Roadside Assistance button
X
Press Roadside Assistance button :.
This initiates a call to the Mercedes-Benz
Customer Assistance Center.
The indicator lamp in Roadside Assistance
button : flashes while the call is active.
The multifunction display shows the
Con‐Con‐
necting Call
necting Call message. The audio output
is muted.
If a connection can be made, the
Call Con‐Call Con‐
nected
nected message appears in the multifunction
display.
If a mobile phone network and GPS reception
are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center,
for example:
R
current location of the vehicle
R
vehicle identification number
i
The audio system or COMAND display
indicates that a call is active. During the
call, you can change to the navigation menu
by pressing the NAVI button on COMAND,
for example.
Voice output is not available.
A voice connection is established between
the Mercedes-Benz Customer Assistance
Center and the vehicle occupants.
From the vehicle remote malfunction diagno-
sis, the Mercedes-Benz Customer Assistance
Center can ascertain the nature of the prob-
lem (Y page 284).
The Mercedes-Benz Customer Assistance
Center either sends a qualified Mercedes-
Benz technician or makes arrangements for
your vehicle to be transported to the nearest
authorized Mercedes-Benz Center.
You may be charged for services such as
repair work and/or towing.
Further details are available in your mbrace
manual.
i The system has not been able to initiate a
Roadside Assistance call, if:
R
the indicator lamp for Roadside Assis-
tance call button : is flashing continu-
ously.
R
no voice connection to the Mercedes-
Benz Customer Assistance Center was
established.
This can occur if the relevant mobile phone
network is not available, for example.
The
Call FailedCall Failed message appears in the
multifunction display.
X
To end a call: press the ~ button on the
multifunction steering wheel.
or
X
Press the corresponding button for ending
a phone call on the audio system or on
COMAND.
MB Info call button
X
Press MB Info call button :.
This initiates a call to the Mercedes-Benz
Customer Assistance Center.
280
Features
Stowage and features
The indicator lamp in MB Info call button :
flashes while the connection is being made.
The multifunction display shows the
Con‐Con‐
necting
necting CallCall message. The audio system
is muted.
If a connection can be made, the
Call Con‐Call Con‐
nected
nected message appears in the multifunction
display.
If a mobile phone network and GPS reception
are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center,
for example:
R
current location of the vehicle
R
vehicle identification number
i
The audio system or COMAND display
indicates that a call is active. During the
call, you can change to the navigation menu
by pressing the NAVI button on COMAND,
for example.
Voice output is not available.
A voice connection is established between
the Mercedes-Benz Customer Assistance
Center and the vehicle occupants.
You receive information about operating your
vehicle, about the nearest authorized
Mercedes-Benz Center and about other prod-
ucts and services from Mercedes-Benz.
USA only: you can find further information on
the mbrace system under "Owners Online" at
i The system has not been able to initiate
an MB Info call, if:
R
the indicator lamp in MB Info call but-
ton : is flashing continuously.
R
no voice connection to the Mercedes-
Benz Customer Assistance Center was
established.
This can occur if the relevant mobile phone
network is not available, for example.
The
Call FailedCall Failed message appears in the
multifunction display.
X
To end a call: press the ~ button on the
multifunction steering wheel.
or
X
Press the corresponding button for ending
a phone call on the audio system or on
COMAND.
Call priority
When service calls are active, e.g. Roadside
Assistance or MB Info calls, an emergency
call can still be initiated. In this case, an emer-
gency call will take priority and override all
other active calls.
The indicator lamp of the respective button
flashes until the call is ended.
An emergency call can only be terminated by
the Mercedes-Benz Customer Assistance
Center.
All other calls can be ended by pressing:
R
the ~ button on the multifunction steer-
ing wheel
R
the corresponding button on the audio sys-
tem or on COMAND for ending a telephone
call
i
When a call is initiated, the audio system
is muted. The mobile phone is no longer
connected to COMAND. However, if you
want to use your mobile phone, do so only
when the vehicle is stationary and in a safe
location.
Downloading destinations in COMAND
Downloading destinations
Downloading destinations gives you access
to a database with over 15 million points of
interest (POIs). These can be downloaded on
the navigation system in your vehicle. If you
know the destination, the address can be
downloaded. Alternatively, you can obtain the
location of Points of Interest (POIs)/impor-
tant destinations in the vicinity.
Furthermore, you can download routes with
up to 20 way points.
Features
281
Stowage and features
Z
You are prompted to confirm route guidance
to the address entered.
The system calculates the route and subse-
quently starts the route guidance with the
address entered.
i
If you select NoNo, the address can be saved
in the address book.
i
The destination download function is
available if the relevant mobile phone net-
work is available and data transfer is pos-
sible.
i
The destination download function can
only be used if the vehicle is equipped with
a navigation system.
Route Assistance
This service is part of the mbrace PLUS Pack-
age and cannot be purchased separately.
i
You can also use the Route Assistance
function if your vehicle is not equipped with
a navigation system.
Within the framework of this service, you
receive a professional and reliable form of
navigation support without having to leave
your vehicle.
The customer service representative finds a
suitable route depending on your vehicle's
current position and the desired destination.
You will then be guided live through the cur-
rent route section.
Search & Send
General notes
i
To use "Search & Send", your vehicle
must be equipped with mbrace and a navi-
gation system. Additionally, an mbrace ser-
vice subscription must be completed.
"Search & Send" is a destination entry ser-
vice. A destination address which is found on
Google Maps
®
can be transferred via mbrace
directly to your vehicle's navigation system.
Specifying and sending the destination
address
X
Go to the website
and enter a desti-
nation address into the entry field.
X
To send the destination address to the
e-mail address of your mbrace account:
click on the corresponding button on the
website.
i
Example:
If you select 'Send to vehicle' and then
'Mercedes-Benz', the destination address
will be sent to your vehicle.
X
When the "Send" dialog window appears:
Enter the e-mail address you specified
when setting up your mbrace account into
the corresponding field.
X
Click "Send".
i
Information on specific commands such
as "Address entry" or "Send" can be found
on the website.
Calling up destination addresses
X
Switch on the ignition.
The destination address is loaded into the
vehicle's navigation system.
A display message appears, asking
whether navigation should be started.
X
Select
YesYes by turning cVd or sliding XVY
the COMAND controller and press W to
confirm.
The system calculates the route and sub-
sequently starts the route guidance with
the address entered.
i
If you select NoNo, the address can be saved
in the address book.
i
If you have sent more than one destina-
tion address, each individual destination
must be confirmed separately.
i
Destination addresses are loaded in the
same order as the order in which they were
sent.
282
Features
Stowage and features
If you own multiple Mercedes-Benz vehi-
cles with mbrace and activated mbrace
accounts:
If multiple vehicles are registered under the
same e-mail address, the destination will
be sent to all the vehicles.
Vehicle remote opening
You can use the vehicle remote opening if you
have unintentionally locked your vehicle and
a replacement SmartKey is not available.
The vehicle can be opened by the Mercedes-
Benz Customer Assistance Center.
The vehicle can be immediately opened
remotely within four days of the ignition being
turned off. After this time, the remote unlock-
ing may be delayed by 15 to 60 minutes. After
30 days, the vehicle can no longer be opened
remotely.
X
Contact the following service hotlines:
R
USA: Mercedes-Benz Customer Assis-
tance Center at 1-800-FOR-MERCedes
(1-800-367-6372) or 1-866-990-9007
R
Canada: Customer Service at
1-888-923-8367
You will be asked for your password.
X
Return to your vehicle at the time agreed
upon with the Mercedes-Benz Customer
Assistance Center.
USA only: alternatively, the vehicle can be
opened via:
R
the Internet, under the "Owners Online"
section
R
the telephone applications (e.g. iPhone
®
,
Blackberry)
To do this, you will need your identification
number and password.
i
Vehicle remote opening is only possible if
the corresponding mobile phone network is
accessible.
Vehicle remote closing
The vehicle remote locking feature can be
used when you have forgotten to lock the
vehicle and you are no longer nearby.
The vehicle can then be locked by the
Mercedes-Benz Customer Assistance Center.
The vehicle can be immediately remotely
locked within four days of the ignition being
turned off. After this time, remote locking
may be delayed by 15 to 60 minutes. After
30 days the vehicle can no longer be locked
remotely.
X
Contact the following service hotlines:
R
USA: Mercedes-Benz Customer Assis-
tance Center at 1-800-FOR-MERCedes
(1-800-367-6372) or 1-866-990-9007
R
Canada: Customer Service at
1-888-923-8367
You will be asked for your password.
The next time you are inside the vehicle and
you switch on the ignition, the
DoorsDoors
Locked Remotely
Locked Remotely message appears in the
multifunction display.
USA only: alternatively, the vehicle can be
locked via:
R
the Internet, under the "Owners Online"
section
R
the telephone applications (e.g. iPhone
®
,
Blackberry)
To do this, you will need your identification
number and password.
i
The vehicle remote closing feature is
available when the relevant mobile phone
network is available and data connection is
possible.
Features
283
Stowage and features
Z
Stolen vehicle recovery service
If your vehicle has been stolen:
X
Notify the police.
The police will issue a numbered incident
report.
X
This number will be forwarded to the
Mercedes-Benz Customer Assistance Cen-
ter together with your PIN.
The Mercedes-Benz Customer Assistance
Center then tries to locate the system. The
Mercedes-Benz Customer Assistance Cen-
ter contacts you and the local law enforce-
ment agency if the vehicle is located.
However, only the law enforcement agency
is informed of the location of the vehicle.
i
If the anti-theft alarm system is activated
for longer than 30 seconds, the Mercedes-
Benz Customer Assistance Center is auto-
matically notified.
Vehicle remote malfunction diagnosis
With the vehicle remote malfunction diagno-
sis (Vehicle Health Check), the Customer
Assistance center can provide improved sup-
port for problems with your vehicle. During an
existing call, vehicle data is transferred to the
Customer Assistance center. The customer
service representative can use the received
data to decide what kind of assistance is
required. You are then, for example, guided to
the nearest authorized Mercedes-Benz Cen-
ter or a recovery vehicle is called.
If vehicle data needs to be transferred during
an MB Info call or a Roadside Assistance call,
this is initiated by the Customer Assistance
center. You will see the
Roadside Assis‐Roadside Assis‐
tance Connected
tance Connected message in the COMAND
display. If the vehicle remote malfunction
diagnosis can be started, the
Request forRequest for
vehicle diagnosis received. Start
vehicle diagnosis received. Start
vehicle diagnosis?vehicle diagnosis? message appears in
the display.
X
Confirm the message with
YesYes.
X
When the
Vehicle Diagnosis PleaseVehicle Diagnosis Please
start ignition
start ignition message appears, turn
the SmartKey to position 2 in the ignition
lock (Y page 143).
X
When the
PleasePlease followfollow thethe instruc‐instruc‐
tions received by phone and move
tions received by phone and move
your vehicle to a safe position.your vehicle to a safe position.
message appears, follow the customer ser-
vice representative's instructions.
The message in the display disappears.
If you select
CancelCancel, the vehicle remote
malfunction diagnosis is canceled com-
pletely.
The vehicle operating state check begins.
You will see the
Vehicle diagnosisVehicle diagnosis
activated.
activated. message.
When the diagnosis is completed, the
SendSend
vehicle diagnostics data
vehicle diagnostics data
connection may be dur‐connection may be dur‐
inging datadata transfer)transfer) message appears. The
vehicle data can now be sent to the Customer
Assistance center.
X
Press
OKOK to confirm the message.
The voice connection with the Customer
Assistance center is terminated.
You will see the
Vehicle Diagnosis:Vehicle Diagnosis:
Transferring data...
Transferring data... message.
The vehicle data is sent to the Customer
Assistance center.
Depending on what the customer service rep-
resentative agreed with you, the voice con-
nection is re-established after the transfer is
complete. If necessary, you will be contacted
at a later time by another means, e.g. by e-
mail or phone.
Further functions of the vehicle remote mal-
function diagnosis include, for example:
R
transfer of service data to the Customer
Assistance center. If a service is overdue,
the COMAND display shows a message
about various special offers at your work-
shop.
R
monthly status information e-mail on oil
level, air pressure, maintenance, brakes,
284
Features
Stowage and features
etc. If applicable, you will receive informa-
tion on special offers in the e-mail.
USA only: this information can also be
called up under "Owners Online" at
Information on Roadside Assistance
(Y page 25).
Downloading routes
Downloading routes allows you to transfer
and save predefined routes in the navigation
system. To do this, an SD memory card must
be inserted into the COMAND system. If no
SD memory card is inserted, you must insert
the card into the card slot on the COMAND
system before saving.
A route can be prepared and sent either by a
customer service representative or via the
mbrace portal on the Internet.
Each route can include up to 20 way points.
Once a route has been received by the navi-
gation system, you will see the
<route<route
name>
name> hashas beenbeen savedsaved toto memorymemory card.card.
DoDo youyou wantwant toto startstart routeroute guidance?guidance?
message in the COMAND display. The route is
saved to the SD memory card.
X
To start route guidance: select
YesYes.
An overview of the route is shown in the
display.
i
If you select NoNo, the saved route can be
called up later via the navigation menu.
X
Select
StartStart.
Route guidance is started.
i
Downloaded and saved data can be called
up again in COMAND.
You can find further information in the sep-
arate COMAND Operating Instructions.
Speed alert
You can define the upper speed limit, which
must not be exceeded by the vehicle.
If this selected speed is exceeded by the vehi-
cle, a message will be sent to the Customer
Assistance Center. The Customer Assistance
Center then forwards this information to you.
You can select the way in which you receive
this information beforehand. Possible options
include text message, e-mail or an automated
call.
The data you receive contains the following
information:
R
the location where the speed limit was
exceeded
R
the time at which the speed limit was
exceeded
R
the selected speed limit which was excee-
ded
Geo fencing
Geo fencing allows you to select areas which
the vehicle should not enter or leave. You will
be informed if the vehicle crosses the boun-
daries of the selected areas. You can select
the way in which you receive this information
beforehand. Possible options include text
message, e-mail or an automated call.
The area can be determined as either a circle
or a polygon with a maximum of ten corners.
You can specify up to ten areas simultane-
ously. Different settings are possible for each
area.
USA only: these settings can be called up
under "Owners Online" at
Alternatively, you can trigger an MB Info call
and inform the customer service representa-
tive that you wish to activate geo fencing.
Currently inactive areas can be activated by
text message.
Triggering the vehicle alarm
With this function, you can trigger the vehi-
cle's panic alarm via text message. An alarm
sounds and the exterior lighting flashes.
Depending on the setting, the panic alarm
lasts five or ten seconds. Afterwards, the
alarm switches off.
Features
285
Stowage and features
Z
Garage door opener
General notes
The HomeLink
®
garage door opener integra-
ted in the rear-view mirror allows you to oper-
ate up to three different door and gate sys-
tems.
Use the integrated garage door opener only
on garage doors that:
R
have safety stop and reverse features and
R
meet current U.S. federal safety standards
Once programed, the integrated garage door
opener in the rear-view mirror will assume the
function of the garage door system's remote
control. Please also read the operating
instructions for the garage door system.
When programing a garage door opener, park
the vehicle outside the garage. Do not run the
engine while programing.
Certain garage door drives are incompatible
with the integrated garage door opener. If you
have difficulty programing the integrated
garage door opener, contact an authorized
Mercedes-Benz Center.
Alternatively, you can call the following tele-
phone assistance services:
R
USA: Mercedes-Benz Customer Assistance
Center at 1-800-FOR-MERCedes
R
Canada: Customer Service at
1-800-387-0100
R
HomeLink
®
hotline 1-800-355-3515 (free
of charge)
More information on HomeLink
®
and/or
compatible products is also available online
at
Notes on the declaration of conformity
(Y page 27).
USA: FCC ID: CB2HMIHL4
Canada: IC: 279B-HMIHL4
Important safety notes
G
WARNING
When you operate or program the garage door
with the integrated garage door opener, per-
sons in the range of movement of the garage
door can become trapped or struck by the
garage door. There is a risk of injury.
When using the integrated garage door
opener, always make sure that nobody is
within the range of movement of the garage
door.
G
WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Inhaling
these exhaust gases leads to poisoning. There
is a risk of fatal injury. Therefore never leave
the engine running in enclosed spaces with-
out sufficient ventilation.
Programming
Programing buttons
Pay attention to the "Important safety notes"
(Y page 286).
Garage door remote control A is not inclu-
ded with the integrated garage door opener.
X
Turn the SmartKey to position 2 in the igni-
tion lock (Y page 143).
X
Select one of buttons ; to ? to use to
control the garage door drive.
286
Features
Stowage and features
X
To start programing mode: press and
hold one of buttons ; to ? on the inte-
grated garage door opener.
The garage door opener is now in program-
ing mode. After a short time, indicator
lamp : lights up yellow.
Indicator lamp : lights up yellow as soon
as button ;, = or ? is programed for the
first time. If the selected button has already
been programed, indicator lamp : will
only light up yellow after ten seconds have
elapsed.
X
Release button ;, = or ?. Indicator
lamp : flashes yellow.
X
To program the remote control: point
garage door remote control A towards
buttons ; to ? on the rear-view mirror at
a distance of 2 to 8 inches (5 to 20 cm).
X
Press and hold button B on remote control
A until indicator lamp : lights up green.
When indicator lamp : lights up green:
programing is finished.
When indicator lamp : flashes green: pro-
graming was successful. The next step is to
synchronize the rolling code.
X
Release button B on remote control A for
the garage door drive system.
If indicator lamp : lights up red: repeat the
programing procedure for the correspond-
ing button on the rear-view mirror. When
doing so, vary the distance between remote
control A and the rear-view mirror.
The required distance between remote
control A and the integrated garage door
opener depends on the garage door drive
system. Several attempts might be neces-
sary. You should test every position for at
least 25 seconds before trying another
position.
Synchronizing the rolling code
Pay attention to the "Important safety notes"
(Y page 286).
If the garage door system uses a rolling code,
you will also have to synchronize the garage
door system with the integrated garage door
opener in the rear-view mirror. To do this you
will need to use the programing button on the
door drive control panel. The programing but-
ton may be positioned at different locations
depending on the manufacturer. It is usually
located on the door drive unit on the garage
ceiling.
Familiarize yourself with the garage door
drive operating instructions, e.g. under "Pro-
graming of additional remote controls",
before carrying out the following steps.
Your vehicle must be within reach of the
garage door or gate opener drive. Make sure
that neither your vehicle nor any persons/
objects are present within the sweep of the
door or gate.
X
Turn the SmartKey to position 2 in the igni-
tion lock (Y page 143).
X
Get out of the vehicle.
X
Press the programing button on the door
drive unit.
Usually, you now have 30 seconds to ini-
tiate the next step.
X
Get into the vehicle.
X
Press previously programed button ;, =
or ? on the integrated garage door opener
until the door closes.
The rolling code synchronization is then
complete.
Notes on programing the remote control
Canadian radio frequency laws require a
"break" (or interruption) of the transmission
signals after broadcasting for a few seconds.
Therefore, these signals may not last long
enough for the integrated garage door
opener. The signal is not recognized during
programing. Comparable with Canadian law,
some U.S. garage door openers also feature a
"break".
Proceed as follows:
R
if you live in Canada
R
if you have difficulties programing the
garage door opener (regardless of where
you live) when using the programing steps.
Features
287
Stowage and features
Z
X
Press and hold one of buttons ; to ? on
the integrated garage door opener.
After a short time, indicator lamp : lights
up yellow.
X
Release the button.
Indicator lamp : flashes yellow.
X
Press button B of garage door remote
control A for two seconds, then release it
for two seconds.
X
Press button B again for two seconds.
X
Repeat this sequence on button B of
remote control A until indicator lamp :
lights up green.
When indicator lamp : lights up green:
programing is finished.
When indicator lamp : flashes green: pro-
graming was successful. The next step is to
synchronize the rolling code.
X
Release button B of remote control A of
the garage door drive.
If indicator lamp : lights up red: repeat the
programing process for the corresponding
button on the rear-view mirror. When doing
so, vary the distance between remote con-
trol A and the rear-view mirror.
The required distance between remote
control A and the integrated garage door
opener depends on the garage door drive
system. Several attempts might be neces-
sary. You should test every position for at
least 25 seconds before trying another
position.
Problems when programing
If you are experiencing problems programing
the integrated garage door opener on the
rear-view mirror, take note of the following
instructions:
R
Check the transmitter frequency used by
garage door drive remote control A and
whether it is supported. The transmitter
frequency can usually be found on the back
of the garage door drive remote control.
The integrated garage door opener is com-
patible with devices that have units which
operate in the frequency range of 280 to
433 MHz.
R
Replace the batteries in garage door
remote control A. This increases the like-
lihood that garage door remote control A
will transmit a strong and precise signal to
the integrated garage door opener.
R
When programing, hold remote control A
at varying distances and angles from the
button which you are programing. Try vari-
ous angles at a distance between 2and
12 inches (5to 30 cm) or at the same angle
but at varying distances.
R
If another remote control is available for the
same garage door drive, repeat the same
programing steps with this remote control.
Before performing these steps, make sure
that new batteries have been installed in
garage door drive remote control A.
R
Note that some remote controls only trans-
mit for a limited amount of time (the indi-
cator lamp on the remote control goes out).
Press button B on remote control A again
before transmission ends.
R
Align the antenna cable of the garage door
opener unit. This can improve signal recep-
tion/transmission.
Opening/closing the garage door
After it has been programed, the integrated
garage door opener performs the function of
the garage door system remote control.
Please also read the operating instructions
for the garage door system.
X
Turn the SmartKey to position 2 in the igni-
tion lock (Y page 143).
X
Press button ;, = or ? which you have
programed to operate the garage door.
Garage door system with a fixed code: indi-
cator lamp : lights up green.
Garage door system with a rolling code:
indicator lamp : flashes green.
The transmitter will transmit a signal as long
as the button is pressed. The transmission is
halted after a maximum of ten seconds and
288
Features
Stowage and features
indicator lamp : lights up yellow. Press but-
ton ;, = or ? again if necessary.
Clearing the memory
Make sure that you clear the memory of the
integrated garage door opener before selling
the vehicle.
X
Turn the SmartKey to position 2 in the igni-
tion lock (Y page 143).
X
Press and hold buttons ; and ?.
The indicator lamp initially lights up yellow
and then green.
X
Release buttons ; and ?.
The memory of the integrated garage door
opener in the rear-view mirror is cleared.
Compass
Calling up the compass
The compass displays in which compass
direction the vehicle is currently traveling:
NN,
NENE, EE, SESE, SS, SWSW, WW or NWNW.
To receive a correct display in rear-view mir-
ror :, the compass must be calibrated and
the magnetic field zone set.
Setting the compass
X
Determine your position using the following
zone maps.
North America zone map
South America zone map
X
Push a round pen into opening =
(Y page 289) for approximately three sec-
onds.
The zone currently selected appears in
compass display ; (Y page 289).
X
To select the zone: push a round pen into
opening = (Y page 289) until the desired
zone is selected.
If, after a few seconds, the display in com-
pass display ; (Y page 289) changes
direction, the zone has been selected.
Features
289
Stowage and features
Z
Calibrating the compass
X
Make sure that there is sufficient space for
you to drive in a circle without impeding
traffic.
In order to calibrate the compass correctly,
do the following:
R
calibrate the compass in the open and not
in the vicinity of steel structures or high-
voltage transmission lines.
R
switch off electrical consumers such as the
climate control, windshield wipers or rear
window defroster.
R
close all doors and the tailgate.
X
Switch on the ignition.
X
Push a round pen into opening =
(Y page 289) for approximately six sec-
onds, until symbol
CC is shown in compass
display ; (Y page 289).
X
Drive your vehicle in a full circle at approx-
imately 3 mph (5 km/h) to 6 mph
(10 km/h).
When the calibration has successfully been
completed, the current direction is shown
in compass display ; (Y page 289).
Floormat on the driver's side
G
WARNING
Objects in the driver's footwell can restrict the
pedal travel or obstruct a depressed pedal.
The operating and road safety of the vehicle is
jeopardized. There is a risk of an accident.
Make sure that all objects in the vehicle are
stowed correctly, and that they cannot enter
the driver's footwell. Install the floormats
securely and as specified in order to ensure
sufficient clearance for the pedals. Do not use
loose floormats and do not place floormats on
top of one another.
X
Slide the seat backwards.
X
To install: place the floormat in the foot-
well.
X
Press safety catch knobs : onto retain-
ers ;.
X
To remove: pull the floormat off retain-
ers ;.
X
Remove the floormat.
290
Features
Stowage and features

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